Template-Type: ReDIF-Article 1.0 Author-Name: Ai Joo Chan Author-X-Name-First: Ai Joo Author-X-Name-Last: Chan Author-Name: Lai Wan Hooi Author-X-Name-First: Lai Wan Author-X-Name-Last: Hooi Title: Rewards and recognition on employee motivation and employee performance: a study of a manufacturing company in Malaysia Abstract: This research examines the mediating process through which rewards and recognition are linked to employee performance. Survey results from 100 employees in a Malaysian manufacturing company reveal that rewards and recognition significantly influence employee motivation, but not employee performance, and employee motivation significantly affects employee performance. Employee motivation fully mediates the rewards-employee performance relationship but not the recognition-employee performance relationship. Prioritising rewards over recognition may be more effective in driving employee performance during an economic setback. The findings enrich the literature on how rewards and recognition and employee motivation interplay towards employee performance. Journal: Int. J. of Management Practice Pages: 267-283 Issue: 3 Volume: 16 Year: 2023 Keywords: rewards; recognition; employee motivation; employee performance; Malaysia. File-URL: http://www.inderscience.com/link.php?id=130352 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:3:p:267-283 Template-Type: ReDIF-Article 1.0 Author-Name: Renuka Mahajan Author-X-Name-First: Renuka Author-X-Name-Last: Mahajan Author-Name: Pragya Gupta Author-X-Name-First: Pragya Author-X-Name-Last: Gupta Author-Name: Pooja S. Kushawaha Author-X-Name-First: Pooja S. Author-X-Name-Last: Kushawaha Title: Role of digital misinformation in analysing COVID-19 vaccine hesitancy Abstract: Misinformation on the COVID-19 vaccine has been rampant on social media, which resulted in influencing and misguiding people about vaccine safety and its effectiveness. It became imperative to scrutinise the conversation on the social media platform, especially how 'Twitter' is reacting to the COVID-19 vaccine refusal or acceptance in the Indian landscape. This study is a pioneer in utilising a mixed-method approach of clubbing quantitative sentiment analysis technique followed by a qualitative content analysis. The themes that emerged from quantitative analysis of negative sentiments related to vaccination have been corroborated by qualitative responses of medical experts. The themes that emerged included three sub-clusters with 'willingness', 'risk perception', 'efficacy' and 'affordability' loaded on the first cluster, 'allocation' and 'prioritisation' on the second and 'outreach' as the third cluster. These findings will help the government and policymakers to take cognisance of the factors leading to hesitancy and adapt accordingly. Journal: Int. J. of Management Practice Pages: 284-318 Issue: 3 Volume: 16 Year: 2023 Keywords: vaccine hesitancy; vaccine safety; Twitter; sentiment analysis; COVID-19; social media. File-URL: http://www.inderscience.com/link.php?id=130353 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:3:p:284-318 Template-Type: ReDIF-Article 1.0 Author-Name: Ishrat Sultana Author-X-Name-First: Ishrat Author-X-Name-Last: Sultana Author-Name: Shayla Khanam Author-X-Name-First: Shayla Author-X-Name-Last: Khanam Author-Name: Jerin Haque Chhanda Author-X-Name-First: Jerin Haque Author-X-Name-Last: Chhanda Title: Work-life balance scenario of female professionals working in the corporate sector of Bangladesh: challenges, consequences and organisational responses Abstract: The purpose of this paper is to explore the experiences of female employees regarding the work-life balance practices in the corporate sector of Bangladesh. Data were collected through email interviews from 29 female employees and qualitative methodology was used for the analysis. Findings indicate that, women face enormous challenges in maintaining their professional and domestic roles as work-life balance practice is mostly neglected by organisations in Bangladesh. Failure to maintain work-life balance for prolonged time may result in lower productivity and lack of concentration in work along with severe physiological and psychological impact on women's life. Based on the findings, the paper recommends approaches to ensure work-life balance practices. Although there are numerous research available on work-life balance practices, very few studies were conducted to focus on the challenges women face due to the dual roles they play at work and home. As this issue is still under-researched in Bangladesh, the paper makes an empirical contribution to the literature by focusing specifically on female employees working in the private organisations. Journal: Int. J. of Management Practice Pages: 343-366 Issue: 3 Volume: 16 Year: 2023 Keywords: work-life balance; Bangladesh; private organisation; female employees; dual role; childcare; productivity; household responsibilities; physical health; psychological wellbeing; policies; practices. File-URL: http://www.inderscience.com/link.php?id=130354 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:3:p:343-366 Template-Type: ReDIF-Article 1.0 Author-Name: Ravinder Pant Author-X-Name-First: Ravinder Author-X-Name-Last: Pant Author-Name: Antriksha Negi Author-X-Name-First: Antriksha Author-X-Name-Last: Negi Author-Name: Nawal Kishor Author-X-Name-First: Nawal Author-X-Name-Last: Kishor Title: Brand engagement and purchase intention towards apparel goods: a study of Generation Z in social media scenario Abstract: Many websites and internet-based applications empower users to share contents (texts, pictures, videos, stories, chats and other social and community inputs) instantly and in real time with anyone. Collectively these are covered under the umbrella of social media. Social networking sites will have more than 370 million Indian internet users in 2022 and most of them are going to be the known tech-savvy generation, Generation Z (Pant et al., 2020). Apparel is whatever we wear, and it is same as fashion or clothing industry. According to Statista global economic survey in the apparel segment, 12% of total revenue will be generated through online sales by 2023. Primary data was collected through structured questionnaire from social media users belonging to Generation Z and analysed using structured equation modelling and path analysis in AMOS. SEM results confirmed a positive relation between different motives (information motive, convenience motive, entertainment motive and social interaction motive) and brand engagement which further influences the purchase intention. Journal: Int. J. of Management Practice Pages: 319-342 Issue: 3 Volume: 16 Year: 2023 Keywords: apparel industry; brand engagement; convenience motive; entertainment motive; Gen Z; information motive; purchase intention; social interaction motive; social media marketing. File-URL: http://www.inderscience.com/link.php?id=130355 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:3:p:319-342 Template-Type: ReDIF-Article 1.0 Author-Name: Sonali Heera Author-X-Name-First: Sonali Author-X-Name-Last: Heera Author-Name: Arti Maini Author-X-Name-First: Arti Author-X-Name-Last: Maini Title: Dynamics of including people with disabilities: a qualitative study Abstract: The purpose of this paper is to report on the perception of people with disabilities with regard to the antecedents and consequences of disability inclusion at workplace. It aims at developing a theoretical model for disability inclusion at workplace in the context of a developing country like India. This research was done using 80 semi-structured interviews of people with disabilities who are working in formal sector. The findings show that the antecedents to disability inclusion are organisational factors such as equality and respect, policies and procedures, inter-personal factors such as attitude of co-workers and supervisors, and personal factors such as self-image. Job performance is found to have relationship with disability inclusion as consequence, and job performance, job satisfaction and organisational commitment are found to have relationship with disability inclusion as consequence with further association to intention to quit. In contrast to the past studies, this paper makes an attempt to dissect the phenomenon of inclusion after employment of people with disabilities. Journal: Int. J. of Management Practice Pages: 367-389 Issue: 3 Volume: 16 Year: 2023 Keywords: people; disability; inclusion; workplace; organisations; Jammu and Kashmir; India. File-URL: http://www.inderscience.com/link.php?id=130356 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:3:p:367-389 Template-Type: ReDIF-Article 1.0 Author-Name: Wasfi Alrawabdeh Author-X-Name-First: Wasfi Author-X-Name-Last: Alrawabdeh Author-Name: Muneer Abbad Author-X-Name-First: Muneer Author-X-Name-Last: Abbad Author-Name: Faten Jaber Author-X-Name-First: Faten Author-X-Name-Last: Jaber Author-Name: Ammar Alalawneh Author-X-Name-First: Ammar Author-X-Name-Last: Alalawneh Author-Name: Mohammed AlBarghouthi Author-X-Name-First: Mohammed Author-X-Name-Last: AlBarghouthi Title: The nexus between student satisfaction and continuance intention to use mobile learning Abstract: Recent developments in smartphone technology are paving ways for new opportunities to enhance students' experience. However, this depends on students' acceptance of the innovative solutions offered by these devices. This paper sheds light on the crucial effects of student satisfaction on their intention for continuous usage of mobile learning (m-learning). Based on the UTAUT model, this study examines how students' beliefs and level of satisfaction shape their continuance intention to use m-learning. In so doing, this research offers educators with a tool to design and assess the implementation of m-learning. Two-step structural equation modelling is used to test a set of hypothesised relationships within the proposed model using survey data from 300 Jordanian students. The findings indicate that facilitating conditions, performance expectancy, social influences, effort expectancy, and perceived enjoyment beliefs improve student satisfaction in relation to teaching quality overall. This motivates continuance intentions to use m-learning in Jordanian higher education institutions. Journal: Int. J. of Management Practice Pages: 390-406 Issue: 3 Volume: 16 Year: 2023 Keywords: UTAUT; enjoyment; mobile learning; m-learning; acceptance of technology; developing countries; e-learning tools; challenges to higher education; Jordan. File-URL: http://www.inderscience.com/link.php?id=130357 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:3:p:390-406 Template-Type: ReDIF-Article 1.0 Author-Name: Naznin Akther Author-X-Name-First: Naznin Author-X-Name-Last: Akther Author-Name: Md. Rakibul Hoque Author-X-Name-First: Md. Rakibul Author-X-Name-Last: Hoque Author-Name: Paolo Saona Author-X-Name-First: Paolo Author-X-Name-Last: Saona Author-Name: Md. Abul Kalam Azad Author-X-Name-First: Md. Abul Kalam Author-X-Name-Last: Azad Title: Sleep disorder among IT professionals: the role of psychological distress and work-family conflict Abstract: Sleep disorder is a common professional hazard, particularly among IT professionals. But studies of it rarely consider the roles of psychological distress and work-family conflict. We apply the snowball sampling technique to collect data, and we use an integrated PLS-SEM method for factor analysis of sleep disorder. We employ a structured questionnaire to collect data. Results reveal that financial insecurity and job pressure among IT professionals significantly increase work-family conflict; job pressure and work contact contribute to psychological distress; sleep disorder is associated with both work-family conflict and psychological distress; and job autonomy and control reduces psychological distress. This study is novel in considering financial insecurity along with traditional constructs. Journal: Int. J. of Management Practice Pages: 708-726 Issue: 6 Volume: 16 Year: 2023 Keywords: sleep disorder; financial insecurity; psychological distress; work-family conflict. File-URL: http://www.inderscience.com/link.php?id=133942 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:6:p:708-726 Template-Type: ReDIF-Article 1.0 Author-Name: Amneh M. Khraisat Author-X-Name-First: Amneh M. Author-X-Name-Last: Khraisat Author-Name: Ghazi A. Al-Weshah Author-X-Name-First: Ghazi A. Author-X-Name-Last: Al-Weshah Author-Name: Noor Al-Ma'aitah Author-X-Name-First: Noor Author-X-Name-Last: Al-Ma'aitah Title: Employee relationship management and achievement motivation: insights from hospitals Abstract: This study aims to investigate the effect of employee relationship management (ERM) on achievement motivation in private hospitals in Jordan. Using convenient sampling design, 255 respondents at different administrative levels from private hospitals in Jordan are selected to complete the study questionnaire. To test the hypotheses of the study, AMOS 23 is used via structural equation modelling (SEM). The results show that ERM with its three dimensions (human resource practices, communication, and trust) are positively associated with aspiration, however, shared goals do not affect aspiration. The results also reveal that all ERM dimensions (human resources practices, communication, trust, and shared goals) have a positive effect on mastery in private hospitals. The study recommends that hospitals and healthcare organisations need to adopt ERM programs in order to enhance achievement motivation for their employees at different administrative levels. Journal: Int. J. of Management Practice Pages: 727-743 Issue: 6 Volume: 16 Year: 2023 Keywords: employee relationship management; ERM; achievement motivation; human resources practices; healthcare; private hospitals. File-URL: http://www.inderscience.com/link.php?id=133943 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:6:p:727-743 Template-Type: ReDIF-Article 1.0 Author-Name: Hossein Bagherpour Author-X-Name-First: Hossein Author-X-Name-Last: Bagherpour Author-Name: Darius Ruželė Author-X-Name-First: Darius Author-X-Name-Last: Ruželė Title: Impact of organisational culture on leanness: an empirical study with CVF approach Abstract: This study aimed to find out what types of organisational culture (OC) positively influenced the implementation of the lean system through the competing values framework (CVF). To this end, the research was based on the quantitative approach involving a survey of experts from Lithuanian and Iranian lean organisations. The results indicated strong positive correlation between the strength of the OC and the degree of leanness. Additionally, it was observed that the features of clan, hierarchy, and adhocracy culture types positively affected leanness in both countries, while no similar impact was made by the market culture type. However, the analysis of the cumulative data of both countries showed that only clan and hierarchy OC types were effective. It, therefore, may be indispensable to deploy proper practices in line with OC containing the features of clan, hierarchy, and adhocracy culture types simultaneously to stimulate and sustain implementation of the lean system in the organisation. Journal: Int. J. of Management Practice Pages: 765-789 Issue: 6 Volume: 16 Year: 2023 Keywords: lean system; leanness; organisational culture; competing values framework; CVF; culture typology. File-URL: http://www.inderscience.com/link.php?id=133944 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:6:p:765-789 Template-Type: ReDIF-Article 1.0 Author-Name: Vivek Kumar Verma Author-X-Name-First: Vivek Kumar Author-X-Name-Last: Verma Author-Name: Bibhas Chandra Author-X-Name-First: Bibhas Author-X-Name-Last: Chandra Author-Name: Sumit Kumar Author-X-Name-First: Sumit Author-X-Name-Last: Kumar Title: An enquiry through the lens of extended value-belief-norm theory to predict consumers' green hotel visit intention Abstract: This study intends to extend the value-belief-norm model en route to predict the behavioural intention of green hotel consumers. The study uses a self-administered questionnaire to collect data from 541 consumers purposively chosen and analysed by using a two-step approach of covariance-based structural equation modelling (CB-SEM). Results disclose that values, attitude, moral reflectiveness, and conscientiousness were found to significantly affect green hotel visit intention. The role of attitude towards green hotels was superior to moral reflectiveness and conscientiousness in green hotel visit intention. The robustness and predictive power of the posited model have been significantly improved from 38.4% to 54.3%. Journal: Int. J. of Management Practice Pages: 677-707 Issue: 6 Volume: 16 Year: 2023 Keywords: hospitality; values; moral reflectiveness; ascribed responsibility; attitude; conscientiousness; green hotel visit intention. File-URL: http://www.inderscience.com/link.php?id=133953 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:6:p:677-707 Template-Type: ReDIF-Article 1.0 Author-Name: Chatchai Pitsaphol Author-X-Name-First: Chatchai Author-X-Name-Last: Pitsaphol Title: Influences of brand equity dimensions on Thai travellers' hostel selection Abstract: The hospitality industry in Thailand has been drastically impacted in all aspects due to the cessation of both international and domestic travel caused by the ongoing COVID-19 pandemic. Considering travel restrictions and consumers' health risk concerns, the questions arise on how hostel business can attract consumers to travel again so that the business may continue to survive from the crisis. This study was designed in response to the pandemic and its adverse impact on the hostel business. It primarily investigated the five key dimensions of brand equity of hostels influencing Thai's hostel selection including: 1) brand awareness; 2) perceived quality; 3) brand association; 4) brand loyalty; 5) proprietary brand asset. The results showed that three dimensions: perceived quality, brand loyalty, and proprietary brand asset have significant impact on hostels' brand equity whilst brand awareness and brand association have no significant impact on hostels' brand equity. The research implications highlight the need of monitoring the customers' perceived quality and service as important factor influencing Thai travellers' hostel selection during the pandemic. Journal: Int. J. of Management Practice Pages: 790-807 Issue: 6 Volume: 16 Year: 2023 Keywords: brand equity; hostel. File-URL: http://www.inderscience.com/link.php?id=133954 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:6:p:790-807 Template-Type: ReDIF-Article 1.0 Author-Name: Yasmeen Shamsi Rizvi Author-X-Name-First: Yasmeen Shamsi Author-X-Name-Last: Rizvi Title: Drivers of exemplary leadership behaviour: the role of regulation competence amid disruptions Abstract: This study investigates the relationship between regulation competence (RC) and exemplary leadership behaviour (ELB), and self-management (SM) and relationship management (RM) as predictors of ELB among middle-level managers. A survey was conducted among Indian corporate employees during the COVID-19 pandemic; correlation and regression analysis techniques were applied to the data with SPSS version 24. Results indicate that RC has a positive relationship with ELB and that RM and SM competences have a positive impact on ELB, with RM having a stronger influence than SM. The 12 RC competencies are positively correlated with ELB. The results imply that since RM and SM are antecedents to ELB, and given their significance during disruptions, strategic investments are needed for embedding these competencies in the organisational climate and culture. Studies on these constructs in the context of crisis-situations and among non-western setting are rare, thus making this study unique and thereby filling in the research gap. Journal: Int. J. of Management Practice Pages: 744-764 Issue: 6 Volume: 16 Year: 2023 Keywords: regulation competence; self-management; emotional intelligence; relationship management; disruptions; exemplary leadership behaviour; ELB; COVID-19 pandemic. File-URL: http://www.inderscience.com/link.php?id=133969 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:6:p:744-764 Template-Type: ReDIF-Article 1.0 Author-Name: Rizwan Tahir Author-X-Name-First: Rizwan Author-X-Name-Last: Tahir Title: Expatriate academics: an exploratory study of western academics in the United Arab Emirates Abstract: Internationalisation and global labour mobility have made it possible for highly qualified academics to work and live in practically any country they want. The present study, therefore, explores the motivation, adjustment and retention challenges of expatriate academics in the United Arab Emirates (UAE). The author conducted semi-structured interviews with 30 expatriate academics working in public and private universities in the UAE. The interviewees were motivated to take up academic positions by their desire for attractive job conditions, a high salary, international experience and the lack of job opportunities in their home countries. Interestingly, most of the interviewees were able to adjust well socially in the UAE, yet many expressed their disappointment concerning the lack of time and resources allocated to research. Additionally, issues that are deliberated here could be of some interest to researchers who are interested in the careers of such expatriate academics and the dynamics that affect them. Journal: Int. J. of Management Practice Pages: 641-657 Issue: 5 Volume: 16 Year: 2023 Keywords: academic expatriates; self-initiated expatriation; motivation; adjustment; retention; United Arab Emirates; UAE. File-URL: http://www.inderscience.com/link.php?id=133218 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:5:p:641-657 Template-Type: ReDIF-Article 1.0 Author-Name: Rooprekha Baksi Maiti Author-X-Name-First: Rooprekha Baksi Author-X-Name-Last: Maiti Author-Name: Shamindra Nath Sanyal Author-X-Name-First: Shamindra Nath Author-X-Name-Last: Sanyal Title: Organisational commitment of working women: the role optimisation Abstract: The purpose of this paper is to explore the factors that affect organisational commitment among working women and secondly, how these factors might be reshaped to judge organisational commitment of the working women. This study was conducted from 40 respondents using qualitative interviews with working women. For optimal verification of the result data, triangulation was enforced which was followed by testing Cohen's kappa to establish the pattern of concurrence between author and coder. The authors suggested that the approach of organisational commitment and its implications on the working women during this pandemic might be reconciled to enhance the level of commitment among them. The domains of this research can also be implemented among other genders in corporate, educational and healthcare sectors through adequate improvisation and it is expected that all the sectors will be profitable. Journal: Int. J. of Management Practice Pages: 212-232 Issue: 2 Volume: 16 Year: 2023 Keywords: organisational commitment; working women; psychological wellbeing and loneliness; family responsibilities; Cohen's kappa; India. File-URL: http://www.inderscience.com/link.php?id=129204 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:2:p:212-232 Template-Type: ReDIF-Article 1.0 Author-Name: Eqbal Yavari Author-X-Name-First: Eqbal Author-X-Name-Last: Yavari Author-Name: Reza Shafei Author-X-Name-First: Reza Author-X-Name-Last: Shafei Author-Name: Adel Fatemi Author-X-Name-First: Adel Author-X-Name-Last: Fatemi Title: Branding for heritages, the ancient tourism leads to improvement of the local economy (evidence from a study in Iran) Abstract: The dimensions of this phenomenon discussed by in-depth semi-structured interviews with 18-member samples composed of experts in different fields: marketing, economic, tourism and cultural heritage. Six main categories, 61 sub-categories and 171 concepts categorised by applying grounded theory method were used in the study. The findings showed that the historical place-branding model is composed of the causal, core, contextual, interfering factors, strategies and consequence. In addition, the results of the experts' opinion survey revealed that having a brand specific to historical places could lead to increased income, job creation, produce of local tourism production, economic dynamics, and eco-tourism development in historic areas. Journal: Int. J. of Management Practice Pages: 162-185 Issue: 2 Volume: 16 Year: 2023 Keywords: place branding; heritage; historic place branding; ancient tourism; local economic. File-URL: http://www.inderscience.com/link.php?id=129205 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:2:p:162-185 Template-Type: ReDIF-Article 1.0 Author-Name: Hind Ben Khayat Zeggari Hassani Author-X-Name-First: Hind Ben Khayat Zeggari Author-X-Name-Last: Hassani Author-Name: Lotfi Benazzou Author-X-Name-First: Lotfi Author-X-Name-Last: Benazzou Title: The management of fiscal risks as a source of effective financial management: case of Moroccan companies Abstract: The objective of our study is to obtain a clearer vision of the origins of the sources of fiscal risks. In order to conduct our research, we realised a survey to determine the real origins of the sources of fiscal risks faced by Moroccan companies. The findings indicate that fiscal risks have both internal and external origins, which brings Moroccan companies to ask themselves how to deal with these risks in order to enhance their results and attain performance. Journal: Int. J. of Management Practice Pages: 233-248 Issue: 2 Volume: 16 Year: 2023 Keywords: financial management; fiscal; fiscal risk; financial; Moroccan companies; companies' issues and challenges; tax; companies' risks; performance; sources of fiscal risk; the origin of fiscal risk; area of fiscal risk. File-URL: http://www.inderscience.com/link.php?id=129207 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:2:p:233-248 Template-Type: ReDIF-Article 1.0 Author-Name: Virtika Singhal Author-X-Name-First: Virtika Author-X-Name-Last: Singhal Author-Name: Vandana Ahuja Author-X-Name-First: Vandana Author-X-Name-Last: Ahuja Title: Social media marketing and the world of fashion: identification of determinants for building consumer brand relationship and shaping consumer brand perception Abstract: The fashion industry, inherently characterised by innovation and disruption, is rapidly evolving. A transformation is being witnessed in how the fashion fraternity is communicating with the world. Social media has emerged as a strong platform being used by all the stakeholders of the fashion industry, as they start appreciating the dramatic manner in which this medium has been able to influence, engage and build loyal associations. This study analyses how social media is helping fashion brands in improving consumer-brand associations and identifies the determinants of consumer brand relationship and consumer brand perception in the context of the fashion ecosystem. Subsequently, the manuscript proposes two conceptual models (the RCEE model of consumer-brand relationship and the RDIB model of consumer-brand perception) for examining these constructs in detail, by building a clearer theoretical perspective. Journal: Int. J. of Management Practice Pages: 186-211 Issue: 2 Volume: 16 Year: 2023 Keywords: social media; social media marketing; fashion industry; consumer brand relationship; consumer brand perception. File-URL: http://www.inderscience.com/link.php?id=129209 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:2:p:186-211 Template-Type: ReDIF-Article 1.0 Author-Name: Riadh Garfatta Author-X-Name-First: Riadh Author-X-Name-Last: Garfatta Title: Employee stock ownership and earnings management: evidence from France Abstract: Although the relationship between employee stock ownership (ESO) and earnings management has a theoretical basis, it has hardly been the subject of empirical validation. This study attempts to investigate the nature of the relationship between ESO and earnings management practices. It is carried out on the sample of 136 French CAC All-Tradable index companies observed from 2015 to 2019. The system generalised method of moments (GMM) estimator is used in the dynamic panel and the results estimated from the system GMM model show no significant correlation at ESO levels below 3%, the threshold at which the relationship becomes positive. We also note that earnings management is upwards. A priori, ESO at significant levels appears interesting for the manager and encourages him to be in coalition with employee owners to develop his opportunistic behaviour and therefore the earnings management practices. This entrenchment hypothesis is consistent with the conclusion of Gharbi and Lepers (2008) stating that significant employee ownership favours CEO entrenchment. These findings are with strong economic implications. It is very important for investors to know that companies with significant ESOs tend to manage their earnings upwards. Journal: Int. J. of Management Practice Pages: 249-265 Issue: 2 Volume: 16 Year: 2023 Keywords: employee stock ownership; ESO; earnings management; corporate governance; system GMM model; France. File-URL: http://www.inderscience.com/link.php?id=129210 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:2:p:249-265 Template-Type: ReDIF-Article 1.0 Author-Name: Palak Kanojia Author-X-Name-First: Palak Author-X-Name-Last: Kanojia Author-Name: Madan Lal Author-X-Name-First: Madan Author-X-Name-Last: Lal Title: Moderation effect of demographic factors in adoption of electronic payments Abstract: The study examined the relationship of attitude towards intention to use electronic systems in retail payments by the users across demographics. This study is primarily based on the consumer behaviour theories namely 'theory of reasoned action' (TRA) and 'technology adoption model' (TAM). The data was collected from the active users of e-payments services belonging to the Delhi region (India) on a five-point Likert scale. PLS-SEM was used to analyse the data of 414 respondents. Moderation effects of demographic factors gender, age, income, education, and occupation are tested for a difference between sample groups on the effect of attitude towards intention to use e-payments. Results established a moderating effect of age, income, and education level on the effect of attitude towards intention. Further moderated mediation effects for age, income and education revealed that attitude is a strong mediator construct in the total effect of perceived usefulness on intention. Journal: Int. J. of Management Practice Pages: 18-37 Issue: 1 Volume: 16 Year: 2023 Keywords: e-payments; electronic payments; digital; demographic factors; socio-economic; attitude; intention; technology adoption; moderation effect; moderated mediation. File-URL: http://www.inderscience.com/link.php?id=127676 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:1:p:18-37 Template-Type: ReDIF-Article 1.0 Author-Name: Soniya Billore Author-X-Name-First: Soniya Author-X-Name-Last: Billore Title: Digital museums anyone? Consumer perceptions for digital cultural consumption in a developing country Abstract: Museums are essential to cultural consumption, heritage and knowledge. In the scenario of the global pandemic, digital museums can be a relevant solution for consumers' cultural consumption in the safety of their homes. However, more research is needed for assessing consumers' acceptance of technology and the intention to use digital museums. Data was collected from 125 urban consumers in India and was analysed via the TAM model through linear regression. Results indicated that perceived usefulness has a stronger impact than perceived ease of use but both positively impact attitude and intention to use. To the best of the author's knowledge, this research is the first of its kind that explores consumers' perceptions for digital museums in India. Academic contributions are done in testing this issue through TAM and the practical implication is identifying a positive scenario for reinforcing digital museums as a new form of digital markets for cultural consumption. Journal: Int. J. of Management Practice Pages: 1-17 Issue: 1 Volume: 16 Year: 2023 Keywords: consumer behaviour; cultural consumption; technology acceptance model; TAM; digital museums; perceived usefulness; perceived ease of use; PEOU; India. File-URL: http://www.inderscience.com/link.php?id=127677 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:1:p:1-17 Template-Type: ReDIF-Article 1.0 Author-Name: Swati Bhatnagar Author-X-Name-First: Swati Author-X-Name-Last: Bhatnagar Author-Name: Rajan Yadav Author-X-Name-First: Rajan Author-X-Name-Last: Yadav Title: Determinants of customer experience, satisfaction and willingness to purchase from virtual tour of a retail store Abstract: Virtual tours are increasingly being used by e-commerce firms to attract customers and to overcome the limitation of tangibility associated with online shopping. The purpose of this paper is to study the dimensions of customer experience in context of virtual tours and its impact on satisfaction of the customer and his willingness to purchase. A virtual tour stimulus was given to the respondents in the form of a link of a popular sunglass store before they took the survey. A sample of 240 responses was drawn from the National Capital Region (NCR) of Delhi to which an integrative technique of structural equation modelling (SEM) and neural networks (NN) was applied. The empirical results indicate information privacy concern, perceived enjoyment, sensory experience, intellectual experience and peace of mind significantly influenced customer satisfaction and willingness to purchase. Neural network results ranked information privacy concern as the most important factor in a virtual tour customer experience. Journal: Int. J. of Management Practice Pages: 38-58 Issue: 1 Volume: 16 Year: 2023 Keywords: virtual tour; customer experience; customer satisfaction; neural networks. File-URL: http://www.inderscience.com/link.php?id=127678 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:1:p:38-58 Template-Type: ReDIF-Article 1.0 Author-Name: Ariyaratnam Harry Gnanarajan Author-X-Name-First: Ariyaratnam Harry Author-X-Name-Last: Gnanarajan Author-Name: Navaneethakrishnan Kengatharan Author-X-Name-First: Navaneethakrishnan Author-X-Name-Last: Kengatharan Title: The impact of work-family conflict and self-efficacy on teachers' organisational citizenship behaviour: does perceived organisational support matter? Implications for theory and practice Abstract: Organisational citizenship behaviour (OCB) of teachers has been found essential for the effective functioning of schools, and teachers' propensity to perform OCB is determined by various individual and organisational characteristics. The present study investigates work interference with family (WIF) and self-efficacy as independent variables, and OCB as dependent variable, while examining the moderating effect of perceived organisational support (POS) on the WIF-OCB relationship. The study model was examined in structural equation modelling using AMOS. Data were collected using self-report questionnaires from 435 teachers in the secondary schools in Sri Lanka. The results revealed that teachers' OCB was not affected by their WIF, and POS had no moderating effect on WIF-OCB relationship. A significant positive relationship was found between teachers' self-efficacy and their OCB. The present study offers practical implications and recommendations for classroom management, school leadership, and policy decisions, and contributes to the growing empirical research on teacher OCB. Journal: Int. J. of Management Practice Pages: 141-161 Issue: 2 Volume: 16 Year: 2023 Keywords: organisational citizenship behaviour; OCB; work interference with family; WIF; perceived organisational support; self-efficacy; teacher OCB. File-URL: http://www.inderscience.com/link.php?id=129214 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:2:p:141-161 Template-Type: ReDIF-Article 1.0 Author-Name: Ammar Hafeez Author-X-Name-First: Ammar Author-X-Name-Last: Hafeez Author-Name: Sujata Kar Author-X-Name-First: Sujata Author-X-Name-Last: Kar Title: Board structure composition and financial distress likelihood of Indian firms Abstract: This study based on a dataset of 363 BSE listed Indian firms, examines how the composition and structure of their boards, proxied by the corporate governance variables, impact the likelihood of financial distress. Ten variables representing different features of the board were undertaken. These include board size, independent directors, non-executive directors, CEO-chair duality, chair concurrent position, CEO concurrent position, presence of female directors, ownership structure, lineage and having family members on board. Financial ratios and other corporate governance variables were entered as control variables along with industry dummies. Results report that the variables, CEO chair duality, government-owned firms, chair concurrent position, and non-lineage firms reduce the financial distress likelihood. Our results are robust to multiple criteria of the financial distress measures. Moreover, they corroborate one of the important guidelines of the separation of CEO and chairperson positions, suggested by the Kotak Committee in 2017. Journal: Int. J. of Management Practice Pages: 104-139 Issue: 1 Volume: 16 Year: 2023 Keywords: financial distress; bankruptcy; board structure; Kotak Committee; corporate governance. File-URL: http://www.inderscience.com/link.php?id=127679 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:1:p:104-139 Template-Type: ReDIF-Article 1.0 Author-Name: Priyanka Munjal Author-X-Name-First: Priyanka Author-X-Name-Last: Munjal Author-Name: Ravi Shanker Author-X-Name-First: Ravi Author-X-Name-Last: Shanker Author-Name: Ashish Gupta Author-X-Name-First: Ashish Author-X-Name-Last: Gupta Author-Name: Prateek Maheshwari Author-X-Name-First: Prateek Author-X-Name-Last: Maheshwari Title: Modelling drivers and outcomes of fashion and apparel social media brand communities engagement Abstract: In today's highly competitive situation of brands, marketers have acknowledged and embraced the use of brand communities as an effective instrument to attract, engage and retain customers. Regardless of extensive work on customer engagement in the milieu of social media brand communities (SMBC), the nitty-gritty of its factors and their relationships lacks robust understanding. In this regard, this study aims to explore factors of customer engagement in SMBC and construct hierarchical relationships among these factors in the fashion and apparel sector. The study employed a qualitative research design through focus group discussions and interviews with industry and academic experts. The result thereof is analysed using the interpretive structural modelling (ISM) approach. The findings revealed that purchase intention and customer-brand co-creation behaviour led to hierarchical order followed by customer-brand relationships and brand loyalty. The study is limited to the SMBCs of the fashion and apparel sector. Further studies may be carried out for different sectors or product categories. This research work has significant inferences for academicians and brand practitioners involved in the management and promotions of online fashion brand pages to strategise their moves towards engaging customers. Journal: Int. J. of Management Practice Pages: 59-88 Issue: 1 Volume: 16 Year: 2023 Keywords: social media brand communities; SMBC; customer engagement; fashion and apparel; F%A; focus group discussions; FGDs; interpretive structural modelling; ISM; purchase intention; customer brand co-creation behaviour. File-URL: http://www.inderscience.com/link.php?id=127680 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:1:p:59-88 Template-Type: ReDIF-Article 1.0 Author-Name: Gautam Srivastava Author-X-Name-First: Gautam Author-X-Name-Last: Srivastava Title: Framework for brand positioning of automotive lubricants by using structural equation modelling Abstract: The automotive lubricant market is at the booming phase in India. The demand for automobile products is increasing very promptly, which have a significant impact on the demand for automotive lubricant. Due to the huge demand for automotive lubricants, the competition between auto lubricant producers also intensified which has resulted in a perfectly competitive market of auto lubricants. The lubricant companies are focusing on brand positioning of automotive lubricants to influence the end consumers and are also targeting the rural market to increase the market share. This research paper is mainly focused on identifying the important factors of the brand positioning of automotive lubricants. First, an extensive literature review has been done to identify the important variables of brand positioning. Factor analysis has been applied to reduce the number of factors up to five factors. Further, the reliability of the factors has been checked. The model fit indices of the measurement model and structural model have been calculated and found satisfactorily. Finally, a framework for the brand positioning of automotive lubricants has been developed by using structural equation modelling. Journal: Int. J. of Management Practice Pages: 89-103 Issue: 1 Volume: 16 Year: 2023 Keywords: brand positioning; automotive lubricants; structural equation modelling; framework; measurement model. File-URL: http://www.inderscience.com/link.php?id=127681 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:1:p:89-103 Template-Type: ReDIF-Article 1.0 Author-Name: Asaad Ali Karam Author-X-Name-First: Asaad Ali Author-X-Name-Last: Karam Author-Name: Abdelkarim Fuad Kitana Author-X-Name-First: Abdelkarim Fuad Author-X-Name-Last: Kitana Title: An exploratory study of the constraints on an electronic human resources management system application in a university Abstract: The purpose of this study was to examine the constraints imposed by an electronic human resources management system (e-HRMS) application, aiming to remove ambiguity about the concept of e-HRMS and understand the extent of the application in practice. A questionnaire was distributed to the study sample of 504 employees of the University of Duhok, using e-HRMS as the dependent variable and organisational culture (OC) as an interaction variable. The survey concluded that technical constraints resulted from the weakness of the internet service and its limitations at the university level; there was also difficulty in keeping pace with technological developments, especially in the field of e-HRMS. Journal: Int. J. of Management Practice Pages: 535-560 Issue: 5 Volume: 16 Year: 2023 Keywords: electronic human resources management system; e-HRMS; organisational constraints; human constraints; technical constraints; financial constraints; organisational culture. File-URL: http://www.inderscience.com/link.php?id=133093 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:5:p:535-560 Template-Type: ReDIF-Article 1.0 Author-Name: Haslina Hassan Author-X-Name-First: Haslina Author-X-Name-Last: Hassan Author-Name: Ruhanita Maelah Author-X-Name-First: Ruhanita Author-X-Name-Last: Maelah Author-Name: Amizawati Mohd Amir Author-X-Name-First: Amizawati Mohd Author-X-Name-Last: Amir Author-Name: Mohd Rizal Bin Palil Author-X-Name-First: Mohd Rizal Bin Author-X-Name-Last: Palil Title: Environmental management accounting in the construction industry in Malaysia Abstract: Environmental issues in the construction industry have been widely discussed due to the great influence of construction activities on the environment. Environmental management system (EMS) can be utilised as a tool to improve environmental management. Environmental management accounting (EMA) is a new EMS tool for tracing and recognising environmental cost and the movement of physical environment. This study aims to determine the stage of environmental responsiveness and examine the relationship between internal and external factors and the EMA implementation in the construction industry in Malaysia. Moreover, this study employs survey method where questionnaires were distributed to selected construction companies registered with the Construction Industry Development Board. The structured equation model using analysis of moment structures software had been used in analysing the data. Findings indicate that environmental responsiveness in the construction industry is at stage four (total environmental management), and internal and external factors are significantly related to EMA implementation. Journal: Int. J. of Management Practice Pages: 615-640 Issue: 5 Volume: 16 Year: 2023 Keywords: environmental management accounting; EMA; environmental responsiveness; construction industry; Malaysia. File-URL: http://www.inderscience.com/link.php?id=133096 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:5:p:615-640 Template-Type: ReDIF-Article 1.0 Author-Name: Stefan Stieglitz Author-X-Name-First: Stefan Author-X-Name-Last: Stieglitz Author-Name: Nicholas R.J. Möllmann Author-X-Name-First: Nicholas R.J. Author-X-Name-Last: Möllmann Author-Name: Milad Mirbabaie Author-X-Name-First: Milad Author-X-Name-Last: Mirbabaie Author-Name: Lennart Hofeditz Author-X-Name-First: Lennart Author-X-Name-Last: Hofeditz Author-Name: Björn Ross Author-X-Name-First: Björn Author-X-Name-Last: Ross Title: Recommendations for managing AI-driven change processes: when expectations meet reality Abstract: Artificial intelligence (AI) has moved beyond the planning phase in many organisations and it is often accompanied by uncertainties and fears of job loss among employees. It is crucial to manage employees' attitudes towards the deployment of an AI-based technology effectively and counteract possible resistance behaviour. We present lessons learned from an industry case where we conducted interviews with affected employees. We evaluated our results with managers across industries and found that that the deployment of AI-based technologies does not differ from other IT, but that the change is perceived differently due to misguided expectations. Journal: Int. J. of Management Practice Pages: 407-433 Issue: 4 Volume: 16 Year: 2023 Keywords: artificial intelligence; AI; change management; resistance; AI-driven change; AI deployment; AI perception. File-URL: http://www.inderscience.com/link.php?id=132074 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:4:p:407-433 Template-Type: ReDIF-Article 1.0 Author-Name: Sweety Gupta Chhabria Author-X-Name-First: Sweety Gupta Author-X-Name-Last: Chhabria Author-Name: Anshu Yadav Author-X-Name-First: Anshu Author-X-Name-Last: Yadav Title: Impact of electronic banking on the organisation commitment level of bank employees: a mediating effect of job satisfaction Abstract: In the past few decades, advances in science and technology have resulted in a radical transformation in the entire banking sector. The biggest changes have been noticed majorly after the implementation of electronic banking in the banking sector. The benefits of e-banking have not been limited to enhancing banks' performance or increase in customer satisfaction, but e-banking has positively benefitted the employees working in the banking sector as well. The present research measures the impact of electronic banking on the organisational commitment level of the employees of the banking sector in Delhi, India. A total of 500 samples (including both public and private sector bank employees) were collected to study the effect of e-banking on the organisation commitment level of bank employees with the mediating role of job satisfaction. The data were obtained from respondents on the 9-point Likert scale using a survey questionnaire. For this research, the data were analysed via structural equation modelling (SEM). It was found that electronic banking has a considerable impact on organisational commitment (β = 0.832, P < 0.05) and job satisfaction successfully mediates the relationship between e-banking and organisation commitment. Journal: Int. J. of Management Practice Pages: 454-476 Issue: 4 Volume: 16 Year: 2023 Keywords: electronic banking; organisational commitment; job satisfaction; banking sector; bank employees; commitment; e-banking; online banking Delhi; OBD. File-URL: http://www.inderscience.com/link.php?id=132075 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:4:p:454-476 Template-Type: ReDIF-Article 1.0 Author-Name: Anissa Dakhli Author-X-Name-First: Anissa Author-X-Name-Last: Dakhli Author-Name: Habib Affes Author-X-Name-First: Habib Author-X-Name-Last: Affes Title: Corporate budget governance through the operating manager's commitment: what is the problem? Abstract: The purpose of this paper is to investigate, from a contingency perspective, the practices of the budgetary participation in Tunisian companies. A qualitative methodology based on a multiple case study was adopted. For data collection, we combined the observation and interviews techniques. For this purpose, we participated in six budget meetings of an average duration of one and a half hours. Simultaneously, we conducted 39 semi-directed interviews supported by a guide and conducted face-to-face. For data analysis, we opt for a thematic content analysis approach. The results showed that some factors hamper the development and success of budgetary participation by creating a double dimensional incoherence-psychological and instrumental-between the ideal environment for a participative approach and that of the Tunisian company. Journal: Int. J. of Management Practice Pages: 658-675 Issue: 5 Volume: 16 Year: 2023 Keywords: budgetary participation; behavioural contingency theory; structural contingency theory; emerging economy. File-URL: http://www.inderscience.com/link.php?id=133099 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:5:p:658-675 Template-Type: ReDIF-Article 1.0 Author-Name: Harri Talonen Author-X-Name-First: Harri Author-X-Name-Last: Talonen Author-Name: Antti Talonen Author-X-Name-First: Antti Author-X-Name-Last: Talonen Author-Name: Jari Stenvall Author-X-Name-First: Jari Author-X-Name-Last: Stenvall Author-Name: Puneet Prakash Author-X-Name-First: Puneet Author-X-Name-Last: Prakash Title: Disclosing functional value of customer ownership: analysis of mutual insurers' annual reports Abstract: Owner value in customer-owned mutual insurance companies is best defined as benefits and value created for customer-owners as consumers of the insurance services. Compared to investor-owned insurers' (IOIs) task to maximise profit for invested capital, customer ownership leads to fundamentally different starting point for the managers to organise operations. However, while earlier literature offers a good basis to understand customer ownership on a strategic level, knowledge on the value creation processes in practice remains limited. To begin filling this research gap, the aim of the article is to identify how managers of mutual insurers communicate the functional value of ownership to their customer-owners. We analysed a dataset of annual reports of 18 distinct mutuals, from Finland, Ireland, the Netherlands, Sweden, Switzerland, the UK, and the USA. The process produced an intellectual framework illustrating how mutuals disclose the functional value of ownership to their customer-owners. Journal: Int. J. of Management Practice Pages: 515-533 Issue: 4 Volume: 16 Year: 2023 Keywords: insurance; mutual insurance; cooperative; customer value; functional value. File-URL: http://www.inderscience.com/link.php?id=132076 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:4:p:515-533 Template-Type: ReDIF-Article 1.0 Author-Name: Renato Lopes da Costa Author-X-Name-First: Renato Lopes da Author-X-Name-Last: Costa Author-Name: Bárbara Costa Author-X-Name-First: Bárbara Author-X-Name-Last: Costa Author-Name: Filipa Martinho Author-X-Name-First: Filipa Author-X-Name-Last: Martinho Author-Name: Leandro Pereira Author-X-Name-First: Leandro Author-X-Name-Last: Pereira Author-Name: Rui Gonçalves Author-X-Name-First: Rui Author-X-Name-Last: Gonçalves Author-Name: Álvaro Dias Author-X-Name-First: Álvaro Author-X-Name-Last: Dias Title: Artificial intelligence contribution to recruitment and selection Abstract: The current organisations are increasingly living in a technological and competitive context, and there is a need to implement new techniques, especially in the area of human resource management. Based on the use of a methodology focused on semi-structured interviews, applied to 19 experts in the area of intelligent systems and human resource management, it was possible to conclude that human resource management is in a phase of growth and learning, and that there is still a great reluctance towards artificial intelligence. However, many experts argue that the introduction of artificial intelligence is a natural process that will allow jobs to be always renewable. Journal: Int. J. of Management Practice Pages: 434-453 Issue: 4 Volume: 16 Year: 2023 Keywords: artificial intelligence; human resources; recruitment and selection. File-URL: http://www.inderscience.com/link.php?id=132081 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:4:p:434-453 Template-Type: ReDIF-Article 1.0 Author-Name: Mervis Chiware Author-X-Name-First: Mervis Author-X-Name-Last: Chiware Author-Name: Shikha Vyas-Doorgapersad Author-X-Name-First: Shikha Author-X-Name-Last: Vyas-Doorgapersad Title: Performance management challenges in the Ministry of Health and Child Care in Zimbabwe Abstract: The study examines the performance management challenges in the Ministry of Health and Child Care in Zimbabwe. It further assesses the effectiveness of performance management (PM) and performance appraisal (PA) systems used to assess performance in the Ministry of Health and Child Care (MOHCC) in Zimbabwe. Qualitative research instruments that include interviews, focus group discussions and documents were used to collect data. The study found that despite the implementation of PM measures, the performance of the MOHCC has continued to deteriorate due to various challenges. These challenges include a lack of leadership support and commitment, procedural fairness, training, properly defined vision and understanding regarding PM and PA. The study offers suggestions for improvement at political, policy, organisational, departmental, individual, and stakeholder levels. The study contributes to current knowledge of PM as a professional and applied discipline in the public sector. Journal: Int. J. of Management Practice Pages: 495-514 Issue: 4 Volume: 16 Year: 2023 Keywords: performance appraisal; performance management challenges; public service reforms; PSRs; Ministry of Health and Child Care; MOHCC; Zimbabwe. File-URL: http://www.inderscience.com/link.php?id=132082 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:4:p:495-514 Template-Type: ReDIF-Article 1.0 Author-Name: Sahem Nawafleh Author-X-Name-First: Sahem Author-X-Name-Last: Nawafleh Title: Prospective entrepreneurs and determinants of tax compliance intention using the theory of planned behaviour: the moderating role of power Abstract: The study sought to investigate the intention for tax compliance among prospective entrepreneurs using the theory of planned behaviour (TPB). The study also suggested the power of tax authorities which is suggested by the slippery slope framework as a moderator for the suggested factors by TPB. The explanatory, quantitative, cross-sectional approaches were adopted. Using a self-administrated questionnaire, data were collected adopting the convenience sampling, gathering a sample of 595 postgraduate business students who are expected to be prospective entrepreneurs. SEM-AMOS was applied, and results reported that TPB factors explained R<SUP align="right"><SMALL>2</SMALL></SUP> = 34% of the variance in BI which is a moderate level of variance. The attitude was the strongest determinant and SN was seen to be an insignificant determinant. Power increased the achieved variance in BI as become R<SUP align="right"><SMALL>2</SMALL></SUP> = 46%. The interaction effect reported that power was able to dampen the negative effect of SN on BI. Accordingly, discussion, implications, and recommendations were provided. Journal: Int. J. of Management Practice Pages: 477-494 Issue: 4 Volume: 16 Year: 2023 Keywords: determinants; tax compliance; theory of planned behaviour; TPB; power of tax authorities; moderator; Jordan. File-URL: http://www.inderscience.com/link.php?id=132086 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:4:p:477-494 Template-Type: ReDIF-Article 1.0 Author-Name: Muhammad Firzan Author-X-Name-First: Muhammad Author-X-Name-Last: Firzan Author-Name: Nila Keumala Author-X-Name-First: Nila Author-X-Name-Last: Keumala Title: Post-conservation evaluation framework for built heritage conservation within UNESCO world heritage sites: adaptive reuse museums in George Town, Malaysia Abstract: Evaluation is a management tool that is passively explored in the realm of built heritage conservation. With the aim to develop a post-conservation evaluation (PCE) framework for built heritage, this study sequentially attempts to form a conceptual PCE framework (based on theoretical relevance) and to validate the conceptual PCE framework (for practical relevance). Review on pertinent literature was performed to form the framework constructs. Delphi method involving conservation stakeholders and experts was then employed to perform content and face validity tests on the conceptual PCE framework. Three criteria (physical appropriateness, functional effectiveness, and financial efficiency) with their respective evaluation contexts (indicators, parameters, and judgement basis) were found to be highly relevant as the constructs of PCE framework, yielding excellent scores in both content and face validity tests. This study contributes to the establishment of a PCE framework for the context of adaptive reuse museums within UNESCO World Heritage Site. Journal: Int. J. of Management Practice Pages: 561-584 Issue: 5 Volume: 16 Year: 2023 Keywords: adaptive reuse museum; cities and UNESCO cultural heritage; conservation management; framework validation; post-conservation evaluation; PCE. File-URL: http://www.inderscience.com/link.php?id=133111 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:5:p:561-584 Template-Type: ReDIF-Article 1.0 Author-Name: V.R. Pramod Author-X-Name-First: V.R. Author-X-Name-Last: Pramod Author-Name: S.R. Devadasan Author-X-Name-First: S.R. Author-X-Name-Last: Devadasan Author-Name: V.P. Jagathy Raj Author-X-Name-First: V.P. Jagathy Author-X-Name-Last: Raj Title: Strategic receptivity of maintenance quality function deployment across heterogeneous organisational cultures Abstract: This paper considers the unique powers of total productive maintenance (TPM) and quality function deployment (QFD). In order to synergise these powers, a model named as maintenance quality function deployment (MQFD) is adopted in the research reported in this paper. In order to estimate the strategic receptivity of MQFD, a questionnaire-based survey was carried out. The responses received from 15 managers hailing from heterogeneous cultured Indian organisations have been subjected to analysis. Finally, an instrument called strategic receptivity score card has been designed. The strategic receptivity values between 5 and 7 were obtained. On substitution of these numerical values, this instrument indicated that the strategic receptivity of MQFD model among heterogeneous cultured organisations would be moderate. This indicates the feasibility of applying MQFD in heterogeneous organisational cultures. The questionnaire and the strategic receptivity score card of MQFD could be used in different societies to explore and improve the strategic receptivity of MQFD concepts. Journal: Int. J. of Management Practice Pages: 585-614 Issue: 5 Volume: 16 Year: 2023 Keywords: total productive maintenance; TPM; quality function deployment; QFD; change management; total quality management; TQM; strategic receptivity score card. File-URL: http://www.inderscience.com/link.php?id=133112 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:16:y:2023:i:5:p:585-614