Template-Type: ReDIF-Article 1.0 Author-Name: Frédéric Lassalle Author-X-Name-First: Frédéric Author-X-Name-Last: Lassalle Title: Relational dynamics and decision making for the organisation of the Olympic Games in France Abstract: The contribution of this research resides in the proposal of a comprehension tool allowing to represent the relational dynamics and the decision making within the framework of a bid for an international sports event. To control the selection and organisation phases, the International Olympic Committee maintains close relations with the candidate cities. It is legitimate to question the power profiles of the candidates and the decision made. The methodology is qualitative through expert interviews and data collection from the press on the specific case of French bids for the organisation of summer and Winter Olympic Games since 1968. The results obtained within the framework of French bids make it possible to verify that relational dynamics and power profiles have an impact on the selection of the candidate city. Relational dynamics are present in the literature on sport management, they very rarely appear under the aspect of relational dynamics. Journal: Int. J. of Management and Decision Making Pages: 1-18 Issue: 1 Volume: 24 Year: 2025 Keywords: corporate strategy; relational dynamics; sport organisation; International Olympic Committee; IOC; Olympic Games; France. File-URL: http://www.inderscience.com/link.php?id=142930 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:1:p:1-18 Template-Type: ReDIF-Article 1.0 Author-Name: Maria Rita Filocamo Author-X-Name-First: Maria Rita Author-X-Name-Last: Filocamo Author-Name: Rubina Michela Galeotti Author-X-Name-First: Rubina Michela Author-X-Name-Last: Galeotti Author-Name: Raffaele Mattera Author-X-Name-First: Raffaele Author-X-Name-Last: Mattera Author-Name: Roberto Maglio Author-X-Name-First: Roberto Author-X-Name-Last: Maglio Title: Green bond issuance and value creation for stockholders: evidence from Italy Abstract: This paper investigates the value creation for the stockholders through the analysis of the stock Italian market reaction when green bonds are issued in the market. Announcement data for issued green bonds have been hand-collected and the empirical analysis has been conducted with the aim of evaluating the difference in stock returns between green bond issuers and not issuers. Stocks have first been filtered for the market returns by capital asset pricing model (CAPM). Then, a nearest neighbours' approach has been used for matching purposes. Results show that the issuance of green bonds did not affect significantly the remuneration required by stockholders. Our research is directed to academics, practitioners and companies. Journal: Int. J. of Management and Decision Making Pages: 19-34 Issue: 1 Volume: 24 Year: 2025 Keywords: corporate value creation; green bond; capital asset pricing model; CAPM; matching; sustainability; Italy. File-URL: http://www.inderscience.com/link.php?id=142931 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:1:p:19-34 Template-Type: ReDIF-Article 1.0 Author-Name: Sylvia Samuel Author-X-Name-First: Sylvia Author-X-Name-Last: Samuel Author-Name: John Tampil Purba Author-X-Name-First: John Tampil Author-X-Name-Last: Purba Title: Collaboration technology usage for decision in utilising e-wallet in the new normal society: evidence from Greater Jakarta, Indonesia Abstract: The analysis suggests a research conceptual model for determining the digital technology approach in the application of e-wallet financial technology by customers, particularly after COVID-19 in Indonesia. E-wallets, a critical digital technology within Fintech, collaborate with various industries, such as online transportation and e-commerce marketplaces to help companies in Indonesia meet customer needs despite government restrictions during the pandemic. This study's participants were millennials who use commonplace digital wallet applications in the urban area of Greater Jakarta. The findings show that all variables significantly impacted people's decisions to purchase digital wallet technology in the pre-new normal of the COVID-19 pandemic. The power of e-wallet digital applications linked to the internet, big data, smartphones, and secure and comfortable technology power has encouraged urban society to employ them. Finally, the digital wallet industry and other information urban ecosystems offer various business options for the post-era of COVID-19. Journal: Int. J. of Management and Decision Making Pages: 35-55 Issue: 1 Volume: 24 Year: 2025 Keywords: credibility; decision; digital wallet; ease of use; subjective norms; usefulness; Indonesia. File-URL: http://www.inderscience.com/link.php?id=142940 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:1:p:35-55 Template-Type: ReDIF-Article 1.0 Author-Name: Guillaume Plaisance Author-X-Name-First: Guillaume Author-X-Name-Last: Plaisance Title: Self-assessment of governance bodies and organisational impact in the non-profit sector: the case of a French advocacy organisation Abstract: This article examines the link between self-assessment of governance bodies and the organisational impact of a non-profit organisation in the advocacy sector. It is particularly interested in the case of the Jeunes Agriculteurs, a French organisation that relies on its members to function, as a grassroots volunteer organisation. This research relies on the disciplinary vision of governance. The results confirm the relevance of this view within the governance bodies for understanding organisational impact. The article calls for contextual and contingent reflection, particularly in the application of good governance practices. In addition, this article expands the literature on governance in grassroots volunteer organisations, which has neglected the role of members. The article also proposes to retain the concept of impact to better understand the mission of advocacy NPOs. Finally, this article calls for caution with regard to standards and 'best practices' in NPOs, which are not always appropriate. Journal: Int. J. of Management and Decision Making Pages: 74-106 Issue: 1 Volume: 24 Year: 2025 Keywords: governance; impact; agency theory; stakeholder theory; non-profit organisation; NPO; contingency. File-URL: http://www.inderscience.com/link.php?id=142950 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:1:p:74-106 Template-Type: ReDIF-Article 1.0 Author-Name: Edona Llukaçaj Author-X-Name-First: Edona Author-X-Name-Last: Llukaçaj Author-Name: Erion Periku Author-X-Name-First: Erion Author-X-Name-Last: Periku Title: The reinvention of the self in the centre as an approach that makes construction projects fail Abstract: Researchers' efforts to analyse the causes of failure and/or diversion in the construction industry are extensive. Nevertheless, the number of construction projects that present deficiencies minimally in one of their complementary elements remains high. This article aims to shed light on why numerous construction projects fail to meet their functional parameters, emphasising that an overlooked cause is the inconsiderate approach of those in charge towards the surroundings. Relying on postcolonial theory concepts, it will also study the impact of the Othering attitude of construction projects' executives in terms of satisfying the needs and interests of its beneficiaries. Via the analysis of nine construction projects built at different time periods, in various parts of the world, the authors aim to bring to attention how these agents' approach is detrimental and costly for the construction industry and how a less self-centred and more appreciative line benefits all the involved parties and wider. Journal: Int. J. of Management and Decision Making Pages: 56-73 Issue: 1 Volume: 24 Year: 2025 Keywords: Othering; construction projects; project failure; marginalisation; functional deficiency. File-URL: http://www.inderscience.com/link.php?id=142952 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:1:p:56-73 Template-Type: ReDIF-Article 1.0 Author-Name: Mohammed A. Mahyoub Author-X-Name-First: Mohammed A. Author-X-Name-Last: Mahyoub Title: Integrating multi-criteria decision making and simulation modelling to improve health referral processing Abstract: This research introduces an integrated framework that combines the fuzzy analytic hierarchy process (FAHP) and discrete-event simulation (DES) for process improvement in the healthcare sector. By considering multiple criteria and uncertainties, the framework provides a systematic approach to selecting and evaluating optimal process improvement policies. A case study focusing on enhancing a health referral processing unit (HRPU) validates the effectiveness of the framework. Simulation experiments reveal significant reductions in average delay time (ADT) and average time in the system (ATIS) for specific alternatives. The FAHP-DES method ranks improvement policies based on multiple criteria, leading to the identification of the best alternative. This integrated approach offers a comprehensive methodology for healthcare process improvement, emphasising the importance of systematic decision-making to achieve substantial improvements. Journal: Int. J. of Management and Decision Making Pages: 107-131 Issue: 2 Volume: 24 Year: 2025 Keywords: simulation modelling; fuzzy analytic hierarchy process; fuzzy AHP; multi-criteria decision making; healthcare process improvement; discrete-event simulation; DES; uncertainty; health referral processing; care management; health referral processing unit; HRPU. File-URL: http://www.inderscience.com/link.php?id=144704 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:2:p:107-131 Template-Type: ReDIF-Article 1.0 Author-Name: Alamir Costa Louro Author-X-Name-First: Alamir Costa Author-X-Name-Last: Louro Author-Name: Marcelo Moll Brandão Author-X-Name-First: Marcelo Moll Author-X-Name-Last: Brandão Author-Name: Jurij Jaklic Author-X-Name-First: Jurij Author-X-Name-Last: Jaklic Author-Name: Arthur França Sarcinelli Author-X-Name-First: Arthur França Author-X-Name-Last: Sarcinelli Title: How can the fit between adaptive analytics and organic culture impact organisational performance? Abstract: In marketing and information system disciplines, there is considerable interest in understanding the relationship between analytics and organisational performance. To comprehend this relationship, it is first necessary to uncover the role of culture and adaptive marketing. It is also necessary to test a model with intervenient mediation mechanism to narrow the marketing capabilities gap. The study employed a cross-sectional survey design with stratified random sampling to collect data from diverse organisations. Data analysis was conducted using PLS-SEM for hypothesis testing, OLS regression within the SPSS PROCESS macro to investigate mediation effects, and R for post hoc tests. The model has shown an indirect-only effect of adaptive analytics and organisational culture fit using static marketing capabilities and absorptive capacity as mediators. The results suggest precaution for managers because this fit construct also needs pre-existing static marketing capabilities and absorptive capacity to impact performance. It also provides managers with a useful tool to assess their organisations regarding analytics and culture. Journal: Int. J. of Management and Decision Making Pages: 132-151 Issue: 2 Volume: 24 Year: 2025 Keywords: adaptive analytics; organisational culture; marketing capabilities; PLS-SEM. File-URL: http://www.inderscience.com/link.php?id=144709 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:2:p:132-151 Template-Type: ReDIF-Article 1.0 Author-Name: Lucie Waleczek Zotyková Author-X-Name-First: Lucie Waleczek Author-X-Name-Last: Zotyková Title: A decision support model for online marketing investment decisions Abstract: This study provides a decision support model for starting e-commerce projects. The proposed model uses individual tips from online marketing activities for investment decisions in online marketing using profit simulation and modelling. An e-shop was established and operational in 2022. The coronavirus pandemic (COVID-19) had a wide-ranging effect on e-commerce, technology, business, travel, and the economy. Regression analysis was used to investigate the viability of e-commerce projects considering seasonal trends. The proposed decision support, along with its assessment model and fine-tuning procedures, is described in this study. Journal: Int. J. of Management and Decision Making Pages: 152-168 Issue: 2 Volume: 24 Year: 2025 Keywords: COVID-19 pandemic; decision support; e-commerce; changes in shopping behaviour; online marketing; regression modelling; search engines; simulation; small and medium companies; social networks. File-URL: http://www.inderscience.com/link.php?id=144710 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:2:p:152-168 Template-Type: ReDIF-Article 1.0 Author-Name: Robert A. Allen Author-X-Name-First: Robert A. Author-X-Name-Last: Allen Author-Name: Gareth R.T. White Author-X-Name-First: Gareth R.T. Author-X-Name-Last: White Title: The attribution of expertise: modelling relational and organisational factors Abstract: The term 'expert' is frequently encountered both in the management literature and in the common parlance of business. However, the relational dimension of 'expertise' has received little academic attention and lacks clear theoretical underpinning. This study addresses this gap through an exploration of how sources of expertise are identified and utilised in a UK Government Department. A series of semi-structured interviews were used to explore the activities and experiences of 19 staff. The study identifies the complex interactions among institutional, personal and task-related factors. From this, it develops a comprehensive model of the attribution of expertise. This model could be used by organisations to develop appropriate strategies for the management of expert resources and decision making. This study addresses the paucity of empirical research that examines the relational dimensions of the attribution of expertise. Journal: Int. J. of Management and Decision Making Pages: 191-207 Issue: 2 Volume: 24 Year: 2025 Keywords: expert; expertise; attribution; decision-making; management; public sector; government; relational. File-URL: http://www.inderscience.com/link.php?id=144713 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:2:p:191-207 Template-Type: ReDIF-Article 1.0 Author-Name: Godwin Francis Author-X-Name-First: Godwin Author-X-Name-Last: Francis Author-Name: Maria Papadaki Author-X-Name-First: Maria Author-X-Name-Last: Papadaki Author-Name: Hamid Saeed Author-X-Name-First: Hamid Author-X-Name-Last: Saeed Title: The mediating effect of organisational resilience and internal preparedness on the relationship between external vulnerabilities and performance Abstract: The performance of an organisation is contingent on external and internal business environments. A resilient business process strengthens the stability of the organisation. The underlying study focused on the effect of organisational resilience on business performance under the influence of external vulnerabilities. A survey was conducted and data were collected from 144 organisations in the UAE. Structural equation modelling was used to test the hypotheses. The findings showed that organisational performance was positively and significantly related to external and internal factors with resilient characteristics and capacities. The relationships between resilient characteristics, resilient capacities, and firm performance were also positive and significant. The mediation results showed an indirect relationship between resilient characteristics and firm performance, and resilient capacities fully mediated this association. The research has contributed to resilience theories, and has also provided a framework to managers and decision makers to achieve greater resilience for better business performance. Journal: Int. J. of Management and Decision Making Pages: 169-190 Issue: 2 Volume: 24 Year: 2025 Keywords: organisational resilience; business performance; organisational factors; UAE organisations; resilience characteristics; structural equation modelling; mediation analysis. File-URL: http://www.inderscience.com/link.php?id=144715 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:2:p:169-190 Template-Type: ReDIF-Article 1.0 Author-Name: Hoang-Phu Nguyen Author-X-Name-First: Hoang-Phu Author-X-Name-Last: Nguyen Author-Name: Thi-Ha Thai Author-X-Name-First: Thi-Ha Author-X-Name-Last: Thai Author-Name: Chia-Nan Wang Author-X-Name-First: Chia-Nan Author-X-Name-Last: Wang Title: Using Malmquist and epsilon-based data envelopment analysis to assess the performance efficiency of pharmaceutical manufacturers Abstract: The pharmaceutical industry in Vietnam has seen significant growth, but many components require significant capacity investment. Consumers now prefer pharmacies that comply with good pharmaceutical practice standards over unlicensed outlets, leading to increased competition for market share. This study aims to develop a comprehensive framework for assessing the efficiency of pharmaceutical manufacturers, focusing on performance evaluation of companies. A hybrid approach using DEA Malmquist and EBM methods was applied to 12 pharmaceutical companies in Vietnam from 2017 to 2020. The study focuses on the technical and technological components of pharmaceutical enterprises, offering customised insights and actionable knowledge. The study introduces an innovative evaluation approach, including proportional adjustments of inputs/outputs and accounting for slacks, providing a comprehensive evaluation of efficiency and inefficiency within decision-making units (DMUs). This comprehensive method offers insights for benchmarking, strategic planning, and decision-making, contributing to the industry's sustainability journey and influencing the development of pharmacological systems. Journal: Int. J. of Management and Decision Making Pages: 209-235 Issue: 3 Volume: 24 Year: 2025 Keywords: performance efficiency; pharmaceutical company; data envelopment analysis; DEA; Malmquist; epsilon-based measure; EBM. File-URL: http://www.inderscience.com/link.php?id=145898 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:3:p:209-235 Template-Type: ReDIF-Article 1.0 Author-Name: Telma Ferreira dos Santos Author-X-Name-First: Telma Ferreira dos Author-X-Name-Last: Santos Author-Name: Angelo Pereira Author-X-Name-First: Angelo Author-X-Name-Last: Pereira Author-Name: Ricardo Correia Author-X-Name-First: Ricardo Author-X-Name-Last: Correia Author-Name: João Geraldes Author-X-Name-First: João Author-X-Name-Last: Geraldes Author-Name: Rui Gonçalves Author-X-Name-First: Rui Author-X-Name-Last: Gonçalves Author-Name: Renato Lopes da Costa Author-X-Name-First: Renato Lopes da Author-X-Name-Last: Costa Title: The impact of RBV on value creation in the pharmaceutical industry Abstract: The theory of the resource-based view addresses all the complexity of adopting strategic methods in competitive environments, such as the pharmaceutical industry, in which there is a constant struggle to acquire competitive advantage and for companies to differentiate themselves from others. Having said this, it is important to understand the impact that the resource-based view can have on the pharmaceutical industry, and how it can generate competitive advantage for different companies. The methodology for data collection was the realisation of semi-structured interviews based on questions that emerged throughout the literature review, where the MAXQDA software was used for analysis and coding of the corpus of each interview. It was concluded that this type of strategy has several positive impacts at the internal and external levels of the pharmaceutical industry, ranging from the creation of more competitive environments through the success of innovation, the allocation of resources in the best way to meet the needs of the company and the market, and clearly a greater internal knowledge of the weaknesses of each company, investing in continuous improvement. Journal: Int. J. of Management and Decision Making Pages: 257-287 Issue: 3 Volume: 24 Year: 2025 Keywords: strategy; pharmaceutical industry; competitive advantage; market gaps. File-URL: http://www.inderscience.com/link.php?id=145902 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:3:p:257-287 Template-Type: ReDIF-Article 1.0 Author-Name: N. Muhammad Farhan Hakim Nik Badrul Alam Author-X-Name-First: N. Muhammad Farhan Hakim Nik Badrul Author-X-Name-Last: Alam Author-Name: Ku Muhammad Naim Ku Khalif Author-X-Name-First: Ku Muhammad Naim Ku Author-X-Name-Last: Khalif Author-Name: Nor Izzati Jaini Author-X-Name-First: Nor Izzati Author-X-Name-Last: Jaini Title: Decision-making using novel ranking of intuitionistic fuzzy numbers based on vectorial distance and spread Abstract: The intuitionistic fuzzy numbers (IFN) are powerful in handling the uncertainties in the decision-making world. In this research, a novel ranking function of the IFN based on the vectorial distances and spread of the membership and non-membership functions is proposed. The vectorial distance measures the separation of the IFN from the origin while the spread represents the horizontal slit of the IFN. As a validation, some empirical examples are used to illustrate the strength of the proposed ranking method. Some situations where the IFN having different heights and spreads for the membership and non-membership functions are considered to test the robustness of the ranking approach. Further, a decision-making model based on the proposed ranking method is developed, namely the intuitionistic weighted aggregated sum product assessment (IF-WASPAS). The preference of lecturers either to conduct online, hybrid or physical class was adopted to visualise the applicability of the proposed ranking function. Journal: Int. J. of Management and Decision Making Pages: 236-256 Issue: 3 Volume: 24 Year: 2025 Keywords: decision-making; intuitionistic fuzzy numbers; IFN; ranking function; spread; vectorial distance. File-URL: http://www.inderscience.com/link.php?id=145915 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:3:p:236-256 Template-Type: ReDIF-Article 1.0 Author-Name: Nicole A. Yeung Author-X-Name-First: Nicole A. Author-X-Name-Last: Yeung Author-Name: Marta Sinclair Author-X-Name-First: Marta Author-X-Name-Last: Sinclair Title: How expat-preneurs make decisions - the role of intuition Abstract: Expatriate entrepreneurs (expat-preneurs) are a group of unique people who voluntarily move countries and benefit from entrepreneurial activities. Despite the growing volume of literature dedicated to conceptualising expat-preneurs, little attention has been dedicated to understanding their decision-making patterns. The purpose of this paper is to establish a preliminary view of how expat-preneurs make decisions with a particular emphasis on intuitive decision-making. The exploratory case study used an inductive approach by analysing qualitative interview data from expat-preneurs working in Hong Kong. The findings demonstrated that expat-preneurs frequently use intuition, sometimes in combination with analytical decision-making and revealed more fine-grained insights into how both styles interact. Specifically, data identified that expat-preneurial decision-making processes are predicated on contextual factors such as time dichotomy, decision-making maturity, decision magnitude, intuitive sensing and external stimulus. This study is the first attempt to explore expat-preneurial decision-making processes at the intersection of entrepreneurship, international entrepreneurship and intuition decision-making literature. Based on the findings, the occurrence of 'slow' and 'fast' intuition was identified and their relationships with expert and creative intuition were examined. As a result, it is proposed that entrepreneurial intuition is regarded as a form of professional context rather than a type of intuition. Journal: Int. J. of Management and Decision Making Pages: 288-314 Issue: 3 Volume: 24 Year: 2025 Keywords: intuition; decision-making; expat-preneurs; types of intuition; international entrepreneurship. File-URL: http://www.inderscience.com/link.php?id=145930 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:3:p:288-314 Template-Type: ReDIF-Article 1.0 Author-Name: Haniruzila Hanifah Author-X-Name-First: Haniruzila Author-X-Name-Last: Hanifah Author-Name: Hasliza Abdul Halim Author-X-Name-First: Hasliza Abdul Author-X-Name-Last: Halim Author-Name: Ali Vafaei-Zadeh Author-X-Name-First: Ali Author-X-Name-Last: Vafaei-Zadeh Author-Name: Syafrizal Author-X-Name-First: Author-X-Name-Last: Syafrizal Title: Empowering innovation in Malaysian manufacturing SMEs: the influence of organisational resources and knowledge sharing with HRM practices as a moderator Abstract: This study examines how structural capital, human capital, internal and external relational capital, and entrepreneurial orientation influence knowledge sharing, which impacts innovation performance in Malaysian manufacturing SMEs. It also investigates the role of human resource management practices in moderating this relationship. Analysing data from 133 manufacturing SMEs in Malaysia via partial least squares, the research reveals that structural, internal, and external relational capital, and entrepreneurial orientation, are positively linked to knowledge sharing. Surprisingly, human capital and international relational capital do not mediate between knowledge sharing and innovation performance. However, knowledge sharing positively correlates with innovation performance and is further enhanced by human resource management practices. These findings indicate the significance of intellectual capital and knowledge sharing in driving innovation, highlighting the crucial role of effective human resource management practices in this process. This study offers valuable insights for practitioners, policymakers, and scholars, informing strategic organisational decisions and future research. Journal: Int. J. of Management and Decision Making Pages: 336-370 Issue: 4 Volume: 24 Year: 2025 Keywords: intellectual capital; entrepreneurial orientation; knowledge sharing; innovation performance; HRM practices; manufacturing SMEs. File-URL: http://www.inderscience.com/link.php?id=147189 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:4:p:336-370 Template-Type: ReDIF-Article 1.0 Author-Name: Anıl Utku Author-X-Name-First: Anıl Author-X-Name-Last: Utku Author-Name: Sema Kayapinar Kaya Author-X-Name-First: Sema Kayapinar Author-X-Name-Last: Kaya Author-Name: Umit Can Author-X-Name-First: Umit Author-X-Name-Last: Can Title: Deep learning-based hybrid traffic flow prediction model for freight transport Abstract: Urban freight transportation is crucial to sustaining domestic and international trade and fulfilling the regular requirements of community companies and customers. Therefore, this study developed an efficient convolutional neural network (CNN) and long short-term memory (LSTM) based hybrid deep learning model for predicting traffic flow in freight transportation. The number of freight trucks that would travel along 663 Street in Anderlecht, Belgium, and their average speed was predicted. The created model was compared with support vector machine (SVM), linear regression (LR), multilayer perceptron (MLP), random forest (RF), LSTM, and CNN using the success measures. The critical finding of this study is that combining the feature extraction ability of the 1D CNN model with the learning ability of the LSTM model from multivariate traffic data increases the traffic density prediction success compared to other traditional methods. Based on the results of the experiments, the CNN-LSTM model outperformed all the other models employed in this study. With this model, freight density can be successfully predicted, assisting in planning freight transport activities. Journal: Int. J. of Management and Decision Making Pages: 371-393 Issue: 4 Volume: 24 Year: 2025 Keywords: deep learning; freight transportation; machine learning; traffic flow; traffic prediction. File-URL: http://www.inderscience.com/link.php?id=147193 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:4:p:371-393 Template-Type: ReDIF-Article 1.0 Author-Name: Murat Ulgu Author-X-Name-First: Murat Author-X-Name-Last: Ulgu Author-Name: Yesim Deniz Ozkan-Ozen Author-X-Name-First: Yesim Deniz Author-X-Name-Last: Ozkan-Ozen Title: Assessment of performance indicators for sustainable agri-retail sector Abstract: The value of the agriculture sector is becoming even more pronounced due to increase in consumption. Therefore, ensuring sustainability in the agriculture sector is critical for the future of humanity. With the increasing power of retailers in the supply chain, they have gained importance in sustainability efforts in the sector. To achieve social, environmental, and economic sustainability in the agriculture sector, retailers need to enhance their own sustainability practices. Therefore, the agri-retail sector becomes one of a crucial area. In this study, social, environmental, and economic sustainability criteria were examined in the agri-retail sector through a sample study. The importance of the criteria was determined using the fuzzy criteria importance through intercriteria correlation (CRITIC) method, and total interpretive structural modelling (TISM) method is used for determining interrelations between the criteria. Based on the results, the prominent sustainability criteria for the agri-retail sector were identified and evaluated. Journal: Int. J. of Management and Decision Making Pages: 394-421 Issue: 4 Volume: 24 Year: 2025 Keywords: agricultural retail; sustainability; performance assessment; supply chain management; total interpretive structural modelling; TISM. File-URL: http://www.inderscience.com/link.php?id=147208 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:4:p:394-421 Template-Type: ReDIF-Article 1.0 Author-Name: Fatemeh Khorasanchi Author-X-Name-First: Fatemeh Author-X-Name-Last: Khorasanchi Author-Name: Ali Reza Hashemi Nekoo Author-X-Name-First: Ali Reza Hashemi Author-X-Name-Last: Nekoo Title: Customer knowledge management, organisational ambidexterity, and firm performance: an organisational driving triangle perspective Abstract: This paper examines the impact of customer knowledge management (CKM) on ambidexterity and firm performance. For this purpose, the authors propose a theoretical framework that examines how ambidexterity mediates the relationship between customer knowledge management and firm performance. The scope of this study encompasses 96 creative Iranian startups. This study is cross-sectional, and the data was collected within a month. To test hypotheses, we used partial least squares-structural equation modelling with Smart PLS-SEM v.3.2.8. The findings show that ambidexterity has a notable mediating function in the association between customer knowledge management and firm performance. The study conducted is one of the first to use mediation analysis to determine how organisational performance is affected by ambidexterity as a mediator. The findings show the important role of ambidexterity in the impact of customer knowledge management on business performance. It makes a significant contribution to the theoretical perspective of managing customer knowledge. The authors suggest practical decision-making recommendations for decision-makers adopting customer knowledge management. Journal: Int. J. of Management and Decision Making Pages: 315-335 Issue: 4 Volume: 24 Year: 2025 Keywords: customer knowledge management; CKM; firm performance; ambidexterity; partial least square; startup. File-URL: http://www.inderscience.com/link.php?id=147214 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:4:p:315-335 Template-Type: ReDIF-Article 1.0 Author-Name: Mugaahed Abdu Kaid Saleh Author-X-Name-First: Mugaahed Abdu Kaid Author-X-Name-Last: Saleh Author-Name: Fozi Ali Belhaj Author-X-Name-First: Fozi Ali Author-X-Name-Last: Belhaj Author-Name: Harold Andrew Patrick Author-X-Name-First: Harold Andrew Author-X-Name-Last: Patrick Author-Name: Abdullah Yahia Al Gharsi Author-X-Name-First: Abdullah Yahia Al Author-X-Name-Last: Gharsi Title: Unleashing potential for SMEs in resource-constrained economies through decision making practice: the mediating role of organisational learning and IT adoption Abstract: Managers and owners of small and medium enterprises (SMEs) invest in their competencies, organisational learning and utilising information technology to promote their businesses. Covering this aspect in the context of lower income countries is lacking in the literature. Moreover, research is scant regarding the role of organisational learning and utilising information technology in facilitating the effect of decision making practices (DMPs) on SMEs performance. The current study fills this gap by exploring the aspect of manufacturing SMEs in Yemen as a lower income economy. By relying on cross-sectional design and primary data collected conveniently from 400 SMEs managers/owners in Yemen, the findings confirm a significant and positive direct effect of adopting DMPs on SMEs performance, and this effect is significantly mediated by utilising information technology and not by organisational learning. The results also show a direct effect of entrepreneurial competencies on SMEs performance. The implications and future directions of this study's findings are discussed. Journal: Int. J. of Management and Decision Making Pages: 423-451 Issue: 5 Volume: 24 Year: 2025 Keywords: decision making; small and medium enterprises; SMEs; organisational learning; IT adoption; performance; decision making practices; DMPs. File-URL: http://www.inderscience.com/link.php?id=148341 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:5:p:423-451 Template-Type: ReDIF-Article 1.0 Author-Name: Hedayat Ebrahimi Author-X-Name-First: Hedayat Author-X-Name-Last: Ebrahimi Author-Name: Zahra Hassani Author-X-Name-First: Zahra Author-X-Name-Last: Hassani Author-Name: Sajjad Jalali Author-X-Name-First: Sajjad Author-X-Name-Last: Jalali Author-Name: Vahid Hajipour Author-X-Name-First: Vahid Author-X-Name-Last: Hajipour Title: Reducing Muda with Industry 4.0: a case study on ERP system enhancement Abstract: This paper is to explore the integration of Industry 4.0 (I4.0) technologies into a customised enterprise resource planning (ERP) system, with a specific focus on reducing Muda in the manufacturing environment. As a fresh perspective, assessing the catalyst role of ERP is not limited to a certain module of the ERP but contains the main streams of functionality in the core business processes of the given context. The methodology involves conducting interviews with experts plus using ranking and inferencing approaches. This leads to pre-selecting, prioritising, and measuring the effectiveness of I4.0 enablers in reducing Muda besides justifying the implication of ERP's applicability in the given context. Results demonstrate the contribution of enablers in reducing Muda while signalling the most substantial ones. Leveraging the core business processes of the ERP across the interaction between I4.0 enablers and Muda, the adaptability of the ERP to embrace the enablers is also conveyed. Journal: Int. J. of Management and Decision Making Pages: 469-492 Issue: 5 Volume: 24 Year: 2025 Keywords: Industry 4.0; lean practices; enterprise resource planning; ERP; waste management; best-worst method; BWM; integration. File-URL: http://www.inderscience.com/link.php?id=148343 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:5:p:469-492 Template-Type: ReDIF-Article 1.0 Author-Name: Ifrah Malik Author-X-Name-First: Ifrah Author-X-Name-Last: Malik Author-Name: Noman Sohail Author-X-Name-First: Noman Author-X-Name-Last: Sohail Author-Name: Bin Hu Author-X-Name-First: Bin Author-X-Name-Last: Hu Author-Name: Fuqing Li Author-X-Name-First: Fuqing Author-X-Name-Last: Li Title: To investigate the influence of strategic factors on e-business adoption in small and medium enterprises: a multivariate analysis Abstract: This study explores the impact of strategic factors on e-business adoption by Chinese SMEs, focusing on innovation orientation, competitive pressure, and corporate strategy alignment. Using Rogers' diffusion of innovation theory and the technology organisation evolution model, the research employs a multivariate approach to predict adoption patterns. Results show a strong link between technical organisation evolution traits and e-business adoption. Organisations with explicit and advanced technological capabilities better absorb new technologies and transfer knowledge effectively. The study also emphasises that e-business adoption enhances company performance. It highlights policy implications to boost e-business adoption in China, benefiting SMEs, policymakers, and academics. As online shopping grows, its positive impact on people's lives expands. The findings provide insights to foster e-business integration, enhance SME competitiveness, and promote socio-economic development through digital transformation in China. Journal: Int. J. of Management and Decision Making Pages: 493-512 Issue: 5 Volume: 24 Year: 2025 Keywords: e-business; small and medium enterprises; developing countries; technology adoption; diffusion of innovation; DOI; technology organisation evolution. File-URL: http://www.inderscience.com/link.php?id=148348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:5:p:493-512 Template-Type: ReDIF-Article 1.0 Author-Name: Parvaneh Assari Author-X-Name-First: Parvaneh Author-X-Name-Last: Assari Title: Factors affecting customer relationship digital transformation strategies in airline industry: a grounded theory approach Abstract: The purpose of this study is to examine the factors which influence digital transformation (DT) strategies in customer relationship management (CRM) focusing on airlines in UAE using three key airlines as statistical population. Applying grounded theory (GT), the first phase took a qualitative approach using a methodological framework adapted from Corbin and Strauss (1990). This involved 13 CRM experts with deep understanding of digitisation processes within the airline sector who were subjected to intensive interviews during this stage. The participants were chosen using the snowball sampling approach, with theoretical saturation based on all important topics and ideas being investigated during the interview process. The qualitative analysis showed that successful CRM digital transformations have two essential phenomena: strategic digital transformation alignment with CRM objectives, technological adaptation and innovation. Besides, some causal and intervening conditions, strategies and outcomes have also been found outlining how these elements interact. Journal: Int. J. of Management and Decision Making Pages: 513-533 Issue: 5 Volume: 24 Year: 2025 Keywords: customer relationship; digital transformation; DT; airline industry; grounded theory. File-URL: http://www.inderscience.com/link.php?id=148352 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:5:p:513-533 Template-Type: ReDIF-Article 1.0 Author-Name: Steven F. Siconolfi Author-X-Name-First: Steven F. Author-X-Name-Last: Siconolfi Title: An analytics-based integrated decision tool for evaluating faculty workloads Abstract: This paper examines the integration of traditional teaching course loads (three courses in the fall plus three courses in the spring or four courses in the fall plus four courses in the spring) expressed as direct teaching hours, with percent effort distribution (teaching, scholarship, and service). Sixteen analyses showed 70% teaching, 20% scholarship, and 10% service with a 3 + 3 teaching load yielded a 40-hour academic workweek, 90% teaching, 0% scholarship, and 10% service with a 4 + 4 teaching load yielded a 41-hour academic workweek. Adding administrative load as a percent, not equal to a course release, produced a six-day academic workweek. The addition of experiential learning only provided a marginal increase in workload. We recommend tenure track faculty teach and produce adequate scholarship and service with a 3 + 3 teaching load, and non-tenure track faculty teach and produce adequate service with a 4 + 4 teaching load. Departments should consider adjusting promotion and tenure guidelines to reflect the amount of available time. Journal: Int. J. of Management and Decision Making Pages: 452-468 Issue: 5 Volume: 24 Year: 2025 Keywords: workloads; teaching load; percent effort; academic workweek. File-URL: http://www.inderscience.com/link.php?id=148353 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:5:p:452-468 Template-Type: ReDIF-Article 1.0 Author-Name: Mohammad Salehi Author-X-Name-First: Mohammad Author-X-Name-Last: Salehi Author-Name: Raouf Khayami Author-X-Name-First: Raouf Author-X-Name-Last: Khayami Author-Name: Mirpouya Mirmozaffari Author-X-Name-First: Mirpouya Author-X-Name-Last: Mirmozaffari Title: An integrated fuzzy Delphi-DEMATEL and analytic network process for sustainable operations and evaluations in process mining Abstract: This study examines the evolving role of process mining in monitoring real-world processes through advanced discovery algorithms like alpha, PSO miner, and genetic miner. Traditionally, these algorithms have been evaluated using precision, consistency, simplicity, and generalisation. However, the IEEE task force on process mining called for new dimensions and refined priorities. Using the fuzzy Delphi method, the study evaluated 12 dimensions and 20 criteria, narrowing them to 6 dimensions and 10 key criteria. The decision-making trial and evaluation laboratory (DEMATEL)-based analytic network process (DANP) method was applied to prioritise and weigh these factors. Key additions include the new dimensions of explainability and robustness. The study identifies consistency, cyclomatic complexity, and density as major performance influencers, with simplicity receiving the highest weight (0.175) and consistency the lowest (0.153). These findings aim to enhance process discovery algorithms by addressing both traditional and newly identified dimensions. Journal: Int. J. of Management and Decision Making Pages: 583-613 Issue: 6 Volume: 24 Year: 2025 Keywords: sustainable discovery algorithm; process mining; multi-criteria decision-making; MCDM; DEMATEL-based analytic network process; DANP; fuzzy Delphi; discovery algorithm's performance dimensions. File-URL: http://www.inderscience.com/link.php?id=149569 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:6:p:583-613 Template-Type: ReDIF-Article 1.0 Author-Name: Sumona Bhattacharya Author-X-Name-First: Sumona Author-X-Name-Last: Bhattacharya Author-Name: Disha Sharma Author-X-Name-First: Disha Author-X-Name-Last: Sharma Author-Name: Alka Pandey Author-X-Name-First: Alka Author-X-Name-Last: Pandey Title: Leveraging data analytics in management accounting for enhanced decision making in the sharing economy Abstract: Data analytics plays a crucial role in management accounting within the sharing economy by enabling better decision making through insights from vast data sources. By employing advanced analytics techniques, organisations can optimise resource allocation, improve operational efficiency, and enhance strategic planning. Key benefits include an improved understanding of consumer behaviour, more accurate demand forecasting, and the implementation of dynamic pricing strategies. Data analytics helps reduce risks like fraud, and disruptions and enhances financial performance. The integration of analytics fosters real-time financial insights (25% effectiveness) and optimised cost management (18%), promoting agile, data-driven strategies for growth and competitive advantage. Python software is key in implementing these advancements, leading to more personalised customer experiences and flexible pricing models. Journal: Int. J. of Management and Decision Making Pages: 535-556 Issue: 6 Volume: 24 Year: 2025 Keywords: data analytics; decision making; sharing economy; key performance indicators; data visualisation. File-URL: http://www.inderscience.com/link.php?id=149579 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:6:p:535-556 Template-Type: ReDIF-Article 1.0 Author-Name: Sradhanjali Samal Author-X-Name-First: Sradhanjali Author-X-Name-Last: Samal Author-Name: Saurabh Gupta Author-X-Name-First: Saurabh Author-X-Name-Last: Gupta Title: Regulatory focus theory and psychological decision making: a systematic literature review and future outlook Abstract: Psychological theories have been extensively applied in consumer psychological literature to understand the elements that influence user intentions and decision-making processes. Regulatory focus theory (RFT) explores the ways in which decision-making is shaped by an emphasis on promotion and prevention. This study aims to perform a systematic literature review (SLR) of the existing literature to consolidate the current understanding of RFT. Therefore, this investigation aims to provide an in-depth analysis of the foundations of RFT and its connections with other relevant concepts in the realm of psychological theories. Furthermore, it provides an in-depth review of the most recent findings, significant topics, practical implications, and possible future directions in the realm of RFT literature. The findings highlight the important influence of the promotion focus and prevention focus framework in forecasting psychological decision-making processes. The analysis provides valuable insights for scholars and practitioners seeking to expand their comprehension of RFT. It addresses RFT's advantages and disadvantages, focuses on how it is used in different situations, and emphasises the need for methodological improvements in decision making research. Journal: Int. J. of Management and Decision Making Pages: 557-582 Issue: 6 Volume: 24 Year: 2025 Keywords: regulatory focus theory; RFT; promotion focus; prevention focus; decision making; systematic literature review; SLR. File-URL: http://www.inderscience.com/link.php?id=149592 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:6:p:557-582 Template-Type: ReDIF-Article 1.0 Author-Name: Nhat Quyen Phan Author-X-Name-First: Nhat Quyen Author-X-Name-Last: Phan Author-Name: Thi Diem Chau Le Author-X-Name-First: Thi Diem Chau Author-X-Name-Last: Le Title: Integrated mathematical model to optimise workstations in garment assembly line balancing Abstract: The study presents an integrated approach that combines ant colony optimisation (AntCO) and dynamic Min-Max normalisation (DMMN), namely the DMMN-AntCO, to address the assembly line balancing problem (ALBP) in the textile industry. The primary objective is to develop a practical approach for decision-making support by minimising workstation processing time deviation from takt time (TT) and reducing operational and setup costs. AntCO generates solutions iteratively using pheromone trails, while DMMN dynamically updates objective function values, allowing unbiased solution comparisons. Experimental outcomes show that the DMMN-AntCO significantly improves workload balance through the smooth index, decreasing from 8.72 to 6.01, and lowers production costs by over 360 USD compared to traditional methods. This study has provided a robust algorithm to optimise production line balancing, reduce costs, and enhance resource utilisation. The results confirm the effectiveness of the DMMN-AntCO method, thereby strengthening the fast response and competitive advantage of companies in the textile industry. Journal: Int. J. of Management and Decision Making Pages: 614-632 Issue: 6 Volume: 24 Year: 2025 Keywords: ant colony optimisation; dynamic Min-Max normalisation; DMMN; multi-objective optimisation; assembly line balancing; task allocation; meta-heuristic algorithm; textile industry; workload balance. File-URL: http://www.inderscience.com/link.php?id=149602 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:24:y:2025:i:6:p:614-632