Template-Type: ReDIF-Article 1.0 Author-Name: C.R. Vishnu Author-X-Name-First: C.R. Author-X-Name-Last: Vishnu Author-Name: R. Sridharan Author-X-Name-First: R. Author-X-Name-Last: Sridharan Author-Name: P.N. Ram Kumar Author-X-Name-First: P.N. Ram Author-X-Name-Last: Kumar Title: Supply chain risk management: models and methods Abstract: This paper consolidates various research outputs in supply chain risk management (SCRM). It presents the techniques employed for managing and modelling supply chain risk drivers in an encapsulated form to aid the risk related decision making in industries. This review paper proposes a hybrid of systematic and descriptive review approach. Initially, the authors apply a systematic literature review approach to study the current research directions and subthemes in SCRM. The information thus obtained is also utilised to shortlist the research papers for the descriptive review that identifies the various models and methods applied in SCRM research. A software tool known as BibExcel is employed for data mining and analysing. Another software tool called Pajek is used to visualise the BibExcel outputs. Furthermore, this review paper identifies and discusses the significant gaps in SCRM research studies and proposes some unique and promising areas for future research. Journal: Int. J. of Management and Decision Making Pages: 31-75 Issue: 1 Volume: 18 Year: 2019 Keywords: supply chain management; SCM; supply chain risk management; SCRM; literature review; meta-analysis; risk modelling; risk mitigation. File-URL: http://www.inderscience.com/link.php?id=96689 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:1:p:31-75 Template-Type: ReDIF-Article 1.0 Author-Name: Kenza Sahaf Author-X-Name-First: Kenza Author-X-Name-Last: Sahaf Author-Name: Said Rifai Author-X-Name-First: Said Author-X-Name-Last: Rifai Author-Name: Otmane Bouksour Author-X-Name-First: Otmane Author-X-Name-Last: Bouksour Author-Name: Ahmed Adri Author-X-Name-First: Ahmed Author-X-Name-Last: Adri Title: Modelling approaches of hospital supply chain: case of surgery and oncology department. State of the art Abstract: Nowadays, hospital logistics has become an essential component of healthcare institutions. It allows the synchronisation of all the flows inside a hospital to ensure the efficiency of the healthcare system, and particularly in the case of cancerous diseases. This paper presents a synthesis of the research carried out since 1992 on hospital logistics chain. The first part of this article is dedicated to modelling and these different approaches. In the second part, we discuss research work on the hospital logistics chain, the third part is devoted to logistics optimisation in the surgery department, the fourth part is devoted to chemotherapy problems, and we conclude by presenting our perspective that links these four areas of research namely: modelling approaches of hospital logistics chains, the case of surgical oncology division. Journal: Int. J. of Management and Decision Making Pages: 93-118 Issue: 1 Volume: 18 Year: 2019 Keywords: modelling approach; hospital supply chain; supply chain optimisation; surgery; oncology. File-URL: http://www.inderscience.com/link.php?id=96690 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:1:p:93-118 Template-Type: ReDIF-Article 1.0 Author-Name: Alireza Khoshroo Author-X-Name-First: Alireza Author-X-Name-Last: Khoshroo Author-Name: Mohammad Izadikhah Author-X-Name-First: Mohammad Author-X-Name-Last: Izadikhah Title: Improving efficiency of farming products through benchmarking and data envelopment analysis Abstract: Efficient use of energy is an important pathway in reducing the carbon footprint of crop production as well as improving agricultural sustainability. This study is concerned with the performance assessment of watermelon farms, on both aspects of productive efficiency and energy efficiency to recognise the efficient/inefficient watermelon farms and find the sources of inefficiency. In this regard, the range adjusted measure, a non-radial DEA-based efficiency model, is applied to investigate the efficiency of watermelon production in 18 provinces of Iran during 2013-2014. Energy inputs consist of human labour, machinery, fertilisers and biocides. The model output is the total production value of watermelon. Average scores of overall technical efficiency and energy efficiency are 0.83 and 0.85, respectively. The target inputs and outputs for each province are calculated, and the benchmark farm for each DMU is determined. Finally, the returns to scale status and scale economies score for each province are evaluated. Journal: Int. J. of Management and Decision Making Pages: 15-30 Issue: 1 Volume: 18 Year: 2019 Keywords: range adjusted measure; returns to scale; RTS; scale economies; SE; benchmarking; watermelon; energy efficiency. File-URL: http://www.inderscience.com/link.php?id=96691 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:1:p:15-30 Template-Type: ReDIF-Article 1.0 Author-Name: Lazar Raković Author-X-Name-First: Lazar Author-X-Name-Last: Raković Title: A framework for managing spreadsheet-based end user applications Abstract: As spreadsheets are a ubiquitous tool used in most organisations, often for management support as well, managing them is more than indispensable but very often inadequate. The aim of the study is therefore to improve the management of spreadsheet-based end user applications. Starting from the existing frameworks for building and managing spreadsheets developed by end users, and guidelines of good practices, an initial version of spreadsheet framework for managing spreadsheet-based end user applications was developed (consisting of three parts: steps, skill categories and user categories). Fifteen spreadsheet experts were subsequently identified, who overviewed the framework, and the latter was modified and improved based on their suggestions. The final version of the framework was evaluated positively by four (additional) experts, based on which it can be concluded that the set framework can be applied in organisations using spreadsheet programs and, at the same time, reduce the possibility of occurrence of errors and other spreadsheet risks. Journal: Int. J. of Management and Decision Making Pages: 76-92 Issue: 1 Volume: 18 Year: 2019 Keywords: spreadsheet; framework; end user development; end user applications; spreadsheet knowledge; spreadsheet users. File-URL: http://www.inderscience.com/link.php?id=96695 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:1:p:76-92 Template-Type: ReDIF-Article 1.0 Author-Name: Briance Mascarenhas Author-X-Name-First: Briance Author-X-Name-Last: Mascarenhas Author-Name: Luis Ruiz Author-X-Name-First: Luis Author-X-Name-Last: Ruiz Title: Realign current management initiatives by relearning historic innovations Abstract: The 20th century is known as the management century because of its many recent management initiatives. These touted management initiatives include scientific management, quantitative models, the application of information technology, decentralisation, multi divisional structure, teams, open innovation, and corporate initiatives. Certainly, these management developments have improved the economic productivity of firms. However, the effectiveness and originality of these modern management techniques have been overstated. Because of their narrow, short-term, and material focus, recent management techniques have often resulted in dysfunctional side effects - inequity, mistrust, and unsustainability. In order to prevent and resolve these growing problems, managers must relearn the broader principles - long-term, spiritual, and societal - underlying historic management innovations from long ago, but largely forgotten. Journal: Int. J. of Management and Decision Making Pages: 1-14 Issue: 1 Volume: 18 Year: 2019 Keywords: sustainability; innovation; effectiveness; stakeholders; spirituality; leadership. File-URL: http://www.inderscience.com/link.php?id=96701 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:1:p:1-14 Template-Type: ReDIF-Article 1.0 Author-Name: Sara Antomarioni Author-X-Name-First: Sara Author-X-Name-Last: Antomarioni Author-Name: Filippo Emanuele Ciarapica Author-X-Name-First: Filippo Emanuele Author-X-Name-Last: Ciarapica Author-Name: Ilaria De Sanctis Author-X-Name-First: Ilaria De Author-X-Name-Last: Sanctis Author-Name: Joaquin Ordieres-Meré Author-X-Name-First: Joaquin Author-X-Name-Last: Ordieres-Meré Title: The influence of cultural dimensions on lean projects success and barriers Abstract: Implementing lean projects harbours relevant difficulties, hence, it is interesting to evaluate whether companies that operate in different cultural context experience the same kind of barriers. Few studies analysed the influence of cultural dimensions on lean projects failure. In this context, this work aims at addressing the existing research gap, trying to answer the following research questions: 1) Do the cultural dimensions influence the perception lean projects' success and lean practices implementation level?; 2) Does the type and level of barriers to lean practices implementation depend on the cultural dimensions? Therefore, the experiences of 171 worldwide companies were collected through a questionnaire and clustered by the cultural dimensions, through a k-means procedure. Two clusters were defined and were compared through Mann-Whitney test, proving a statistically significant difference for lean practices implementation and the majority of lean barriers, both during the start-up and the sustaining phases. Journal: Int. J. of Management and Decision Making Pages: 151-182 Issue: 2 Volume: 18 Year: 2019 Keywords: lean projects; lean success; lean barriers; lean implementation; national cultural dimensions; cluster analysis; k-means; Mann-Whitney test. File-URL: http://www.inderscience.com/link.php?id=98644 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:2:p:151-182 Template-Type: ReDIF-Article 1.0 Author-Name: Le Van Huy Author-X-Name-First: Le Van Author-X-Name-Last: Huy Author-Name: Pham Thi Hoan Nguyen Author-X-Name-First: Pham Thi Hoan Author-X-Name-Last: Nguyen Author-Name: Long Pham Author-X-Name-First: Long Author-X-Name-Last: Pham Author-Name: Ronald Berry Author-X-Name-First: Ronald Author-X-Name-Last: Berry Title: Technology readiness and satisfaction in Vietnam's luxury hotels Abstract: The objective of this study was to examine the relationships among customer's technology readiness, technology acceptance, and satisfaction with technologies commonly available in luxury hotels. The data for this study was collected from 828 international tourists who stayed in luxury hotels in Vietnam. The results showed that optimism and innovativeness positively influenced perceived ease of use, while four dimensions of technology readiness positively influenced perceived usefulness. In addition, optimism, discomfort, and insecurity had impacts on customer satisfaction with technologies. Moreover, perceived ease of use had impacts on perceived usefulness and on customer satisfaction with technologies. Finally, theoretical contributions, managerial implications, and future research directions are discussed. Journal: Int. J. of Management and Decision Making Pages: 183-208 Issue: 2 Volume: 18 Year: 2019 Keywords: technology acceptance; technology readiness; satisfaction; luxury hotels; Vietnam. File-URL: http://www.inderscience.com/link.php?id=98648 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:2:p:183-208 Template-Type: ReDIF-Article 1.0 Author-Name: Eleonora Bottani Author-X-Name-First: Eleonora Author-X-Name-Last: Bottani Author-Name: Roberto Montanari Author-X-Name-First: Roberto Author-X-Name-Last: Montanari Author-Name: Marta Rinaldi Author-X-Name-First: Marta Author-X-Name-Last: Rinaldi Title: Development and testing of software tool for warehouse design and picking optimisation Abstract: The picking process is a manual, labour-intensive process, whose efficiency is affected by a number of different factors, which contribute to determine the travel distance covered by pickers. This paper describes the development of an original software tool programmed with Microsoft Excel<SUP align="right"><SMALL>TM</SMALL></SUP> to help design picker-to-parts order picking systems and simultaneously evaluate the effect and interactions of various design and operating factors on the process performance. The software allows the geometry of any rectangular warehouse to be reproduced as a function of its main parameters, i.e., the number of aisles and cross-aisles, shape factor and total storage capacity, and the application of four routing policies to be simulated. The software was applied to derive the travel distance as a function of the routing policy, shape factor, number of cross-aisles and length of the order picking list, in a warehouse of fixed storage capacity. Journal: Int. J. of Management and Decision Making Pages: 119-150 Issue: 2 Volume: 18 Year: 2019 Keywords: warehouse design; software tool; travel distance; routing. File-URL: http://www.inderscience.com/link.php?id=98649 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:2:p:119-150 Template-Type: ReDIF-Article 1.0 Author-Name: Lennart Haglund Author-X-Name-First: Lennart Author-X-Name-Last: Haglund Author-Name: Tommy Kovala Author-X-Name-First: Tommy Author-X-Name-Last: Kovala Author-Name: Cecilia Lindh Author-X-Name-First: Cecilia Author-X-Name-Last: Lindh Title: Managing complexity through business relationships: the case of the Swedish electricity market Abstract: In the industrial market, electricity is an essential resource for production, as a stop in its flow may cause expensive production loss and thus tremendous cost. This strong resource dependence and the inevitable competition that comes with deregulation of the market, makes the electricity business complex and relationships of long-term orientation to form. To study such relationships, a mixed method is applied to provide contextual knowledge: by four interviews and a descriptive model and a structural model with three hypotheses developed (n = 122). Managers of products that may seem simple and traded in a market where low cost prevails should think again - stable relationships are a necessity for rational decisions also in this case, particularly since interdependence is influential. Journal: Int. J. of Management and Decision Making Pages: 209-227 Issue: 2 Volume: 18 Year: 2019 Keywords: business relationship; buyer-seller relationships; commitment; complexity; deregulation; electricity intensive industry; electricity retailers; interdependence; mixed method; pricing; production resource management; services; structural equation modelling; Swedish electricity market; trust. File-URL: http://www.inderscience.com/link.php?id=98657 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:2:p:209-227 Template-Type: ReDIF-Article 1.0 Author-Name: Khalid Hafeez Author-X-Name-First: Khalid Author-X-Name-Last: Hafeez Author-Name: Pantea Foroudi Author-X-Name-First: Pantea Author-X-Name-Last: Foroudi Author-Name: Bang Nguyen Author-X-Name-First: Bang Author-X-Name-Last: Nguyen Title: An integrated core competence evaluation framework for portfolio management in the oil industry Abstract: Drawing upon resource-based theory, this paper presents a core competence evaluation framework for managing the competence portfolio of an oil company. It introduces a network typology to illustrate how to form different types of strategic alliance relations with partnering firms to manage and grow the competence portfolio. A framework is tested using a case study approach involving face-to-face structured interviews. We identified <i>purchasing</i>, <i>refining</i> and <i>sales and marketing</i> as strong candidates to be the core competencies. However, despite the company's core business of refining oil, the core competencies were identified to be their <i>research and development</i> and <i>performance management</i> (PM) capabilities. We further provide a procedure to determine different kinds of physical, intellectual and cultural resources making a dominant impact on company's competence portfolio. In addition, we provide a comprehensive set of guidelines on how to develop core competence further by forging a partnership alliance choosing an appropriate <i>network</i> topology. Journal: Int. J. of Management and Decision Making Pages: 229-256 Issue: 3 Volume: 18 Year: 2019 Keywords: competence portfolio; resource-based view; core competence; resource-asset-capability; network topology; collective learning. File-URL: http://www.inderscience.com/link.php?id=100493 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:3:p:229-256 Template-Type: ReDIF-Article 1.0 Author-Name: Emanuele Ciapessoni Author-X-Name-First: Emanuele Author-X-Name-Last: Ciapessoni Author-Name: Diego Cirio Author-X-Name-First: Diego Author-X-Name-Last: Cirio Author-Name: Andrea Pitto Author-X-Name-First: Andrea Author-X-Name-Last: Pitto Author-Name: Nicolas Omont Author-X-Name-First: Nicolas Author-X-Name-Last: Omont Author-Name: Leonel M. Carvalho Author-X-Name-First: Leonel M. Author-X-Name-Last: Carvalho Author-Name: Maria Helena Vasconcelos Author-X-Name-First: Maria Helena Author-X-Name-Last: Vasconcelos Title: An advanced platform for power system security assessment accounting for forecast uncertainties Abstract: Accounting for the increasing uncertainties related to forecast of renewables is becoming an essential requirement while assessing the security of future power system scenarios. Project iTesla in the Seventh Framework Program (FP7) of the European Union (EU) tackles these needs and reaches several major objectives, including the development of a security platform architecture. In particular, the platform implements a stochastic dependence model to simulate a reasonable cloud of plausible 'future' states - due to renewable forecast - around the expected state, and evaluates the security on relevant states after sampling the cloud of uncertainty. The paper focuses on the proposed model for the uncertainty and its exploitation in power system security assessment process and it reports the relevant validation results. Journal: Int. J. of Management and Decision Making Pages: 257-281 Issue: 3 Volume: 18 Year: 2019 Keywords: Nataf transformation; pair copula decomposition; power systems; principal component analysis; renewables; security assessment; uncertainties. File-URL: http://www.inderscience.com/link.php?id=100508 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:3:p:257-281 Template-Type: ReDIF-Article 1.0 Author-Name: Gianmarco Bressanelli Author-X-Name-First: Gianmarco Author-X-Name-Last: Bressanelli Author-Name: Marco Perona Author-X-Name-First: Marco Author-X-Name-Last: Perona Author-Name: Nicola Saccani Author-X-Name-First: Nicola Author-X-Name-Last: Saccani Title: Assessing the impacts of circular economy: a framework and an application to the washing machine industry Abstract: The literature usually depicts circular economy as a path to embrace sustainability into economic systems. Shifting from a linear to a circular economy leads to environmental and social benefits. However, despite a growing attention from academia, policymakers and businesses, circular economy implementation projects are still scarce. One of the reasons is that circular economy scenarios may be challenging from an economic perspective. In order to spur a transition towards circular economy, new methods to support the assessment of economic, environmental and social impacts of circular economy scenarios are needed. This paper presents a systemic framework to support a simplified evaluation of circular economy scenarios. The framework, developed specifically for durable goods, is applied to the washing machine industry, thanks to a case study. The application results show how the framework adoption may contribute to reduce the uncertainties that are often an obstacle to the transition towards circular economy. Journal: Int. J. of Management and Decision Making Pages: 282-308 Issue: 3 Volume: 18 Year: 2019 Keywords: circular economy; servitised business model; closed-loop supply chain; washing machine; impact assessment; systematic framework. File-URL: http://www.inderscience.com/link.php?id=100511 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:3:p:282-308 Template-Type: ReDIF-Article 1.0 Author-Name: Tom Downen Author-X-Name-First: Tom Author-X-Name-Last: Downen Author-Name: Zhan Furner Author-X-Name-First: Zhan Author-X-Name-Last: Furner Author-Name: Bryan Cataldi Author-X-Name-First: Bryan Author-X-Name-Last: Cataldi Title: The effects on anchoring of increasing quantities of disconfirming evidence Abstract: Anchoring has been shown to influence judgements in a wide variety of contexts, often in a dysfunctional manner (particularly when anchors are deemed unreliable). Identifying methods for mitigating the effects of anchors is important. Our experimental study utilises three abstract settings and arbitrary anchor values. We find strong anchoring effects in initial judgements. Providing disconfirming evidence of moderate helpfulness does, however, reduce the anchoring effects. Specifically, providing one or two items of disconfirming information is shown to have significant incremental benefits in reducing or even eliminating anchoring effects. However, surprisingly, providing three items of disconfirming information, in our setting, did not further reduce anchoring, suggesting some diminishing effect of additional evidence. This is consistent with prior research suggesting that individuals adjust until they are 'close enough', and then stop considering additional information. Our results have implications for a wide variety of judgement contexts, and the results are encouraging in suggesting that a relatively small quantity of disconfirming evidence could be sufficient for overcoming anchoring. Journal: Int. J. of Management and Decision Making Pages: 309-331 Issue: 3 Volume: 18 Year: 2019 Keywords: anchoring; overcoming anchoring; adjustment; judgement; decision making; disconfirming information; information quantity; diminishing effect. File-URL: http://www.inderscience.com/link.php?id=100536 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:3:p:309-331 Template-Type: ReDIF-Article 1.0 Author-Name: Mukesh Kumar Author-X-Name-First: Mukesh Author-X-Name-Last: Kumar Author-Name: Dixit Garg Author-X-Name-First: Dixit Author-X-Name-Last: Garg Author-Name: Ashish Agarwal Author-X-Name-First: Ashish Author-X-Name-Last: Agarwal Title: An integrated approach of fuzzy AHP and fuzzy TOPSIS in modelling contractual design of supply chain inventory coordination mechanism Abstract: In recent decades, firms are facing the challenges of lack of inventory coordination issues in multi echelon inventory coordination environment. Contractual design of supply chain inventory coordination mechanism (SCICM) are necessary for effective and efficient SCM and not merely better profit distribution within supply chain trading partners (SCTPs), but effective coordination mechanism is key necessity for complex supply flow network. SC structure consists of SV and MB, SC for a multi products flow network considered. SCTPs can be coordinated by better contractual design for perfect SCICM. These criteria are namely controllable lead time and asymmetric information; common replenishment epoch; inventory-level-dependent demand rate; VMI system with stock-out cost sharing; sales rebate contract and VMI. FAHP and FTOPSIS approaches can be used to integrate more consistent evaluation and prioritisation of SCTPs based on five SCICM criterion determined by factor analysis of survey data and expert opinion of retail industry. FAHP is used to calculate relative weight of each SCICM criteria and SCP is ranked based on closeness coefficient. Calculated for each partners are using FTOPSIS. Journal: Int. J. of Management and Decision Making Pages: 407-454 Issue: 4 Volume: 18 Year: 2019 Keywords: supply chain inventory coordination; SCIC; vendor managed inventory; VMI; supply chain trading partners; SCTPs; fuzzy logic; fuzzy analytical hierarchy process; FAHP; fuzzy TOPSIS. File-URL: http://www.inderscience.com/link.php?id=102617 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:4:p:407-454 Template-Type: ReDIF-Article 1.0 Author-Name: Detcharat Sumrit Author-X-Name-First: Detcharat Author-X-Name-Last: Sumrit Title: A multi-criteria decision making model for readiness assessment of vendor managed inventory in healthcare Abstract: The use of vendor managed inventory (VMI) approach has been increasingly implemented in recent years, especially in the healthcare industry. It causes by cost-ineffectiveness and uncertain information both qualitative and quantitative data. To deal with these obstacles, a hybrid multi-criteria decision making (MCDM) method for VMI assessment is proposed in this article. This integrated MCDM comprises DEMATEL-based analytic network process (DANP) method in order to investigate the relationship among readiness criteria, and to construct the complex evaluation system. Finally, the modified VIKOR is used to evaluate the criteria that influence the adoption of VMI. Based on empirical case study for hospitals in Thailand, the result shows that provincial hospital has the highest potential readiness in VMI adoption, followed by university hospital and private hospital. Besides, the priority criteria improvements of each hospital are quite different, which the findings should assist hospital managers to pay an attention to the readiness assessment before VMI adoption. Journal: Int. J. of Management and Decision Making Pages: 376-406 Issue: 4 Volume: 18 Year: 2019 Keywords: analytic network process; ANP; decision making trial and evaluation laboratory; DEMATEL; DEMATEL-based ANP; DANP; multi-criteria decision making; MCDM; vendor managed inventory; VMI; Vlse Kriterijumska Optimizacija I Kompromisno Resenje; VIKOR. File-URL: http://www.inderscience.com/link.php?id=102645 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:4:p:376-406 Template-Type: ReDIF-Article 1.0 Author-Name: M. Haddad Author-X-Name-First: M. Author-X-Name-Last: Haddad Author-Name: D. Sanders Author-X-Name-First: D. Author-X-Name-Last: Sanders Author-Name: N. Bausch Author-X-Name-First: N. Author-X-Name-Last: Bausch Title: Selecting a robust decision making method to evaluate employee performance Abstract: This paper investigates how to select a robust decision making method to evaluate employee performance. Two multiple criteria decision making (MCDM) methods are considered for the evaluation of US coast guard officers. Sensitivity analysis is conducted to understand the nature of uncertainty in evaluation criteria and employee performance. Outcomes from this analysis provide an understanding of the most critical factors governing the evaluation. MCDM methods dealing with discrete sets of alternatives are considered. The stability of two MCDM methods' outcomes are compared and the method with the most stable outcome is recommended. The minimum percentage change in criteria weights and performance scores required to alter the outcome of the evaluation is calculated. An MCDM method is recommended based on a best compromise in minimum percentage change required in inputs to alter the outcome of a method. Journal: Int. J. of Management and Decision Making Pages: 333-351 Issue: 4 Volume: 18 Year: 2019 Keywords: employee performance; decision making; evaluation; sensitivity; stability. File-URL: http://www.inderscience.com/link.php?id=102646 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:4:p:333-351 Template-Type: ReDIF-Article 1.0 Author-Name: Nasrin Hemayatkar Author-X-Name-First: Nasrin Author-X-Name-Last: Hemayatkar Author-Name: Kaveh Khalili-Damghani Author-X-Name-First: Kaveh Author-X-Name-Last: Khalili-Damghani Author-Name: Hossein Didehkhani Author-X-Name-First: Hossein Author-X-Name-Last: Didehkhani Author-Name: Roohalla Samiee Author-X-Name-First: Roohalla Author-X-Name-Last: Samiee Title: A hybrid approach to determine the network structure of strategic criteria in carpet industries Abstract: Carpet industry is one of the non-oil industries in Iran. So, development of carpet industry through strategic planning may help decision makers in this area. The most important issue in strategic planning is identifying the affecting criteria in the field. A hybrid approach on the basis of DEMATEL and ANP is proposed for ranking of most effective strategic criteria in carpet industry. In the first phase, the most important strategic criteria in carpet industry are selected. Then, the reliability of selected criteria is measured through Cronbach's alpha. In the second phase, the interactive network of selected criteria is quantified using DEMATEL approach and the cause and effect criteria are classified. In the third phase, ANP approach is used to fully rank the criteria and the weights of the criteria are determined. This paper is a case study for ranking and identifying the relationships among key factors of organisational strategy in the carpet industry. The whole approach is applied in the carpet industry in Iran. The final results of the research can help the managers to recognise the complicated interactive network of the cause and effects indicators in development of carpet industry strategies, and to achieve the relative importance of the indicators. Journal: Int. J. of Management and Decision Making Pages: 352-375 Issue: 4 Volume: 18 Year: 2019 Keywords: decision-making; performance measurement; DEMATEL; analytic network process; ANP; carpet industry. File-URL: http://www.inderscience.com/link.php?id=102648 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmdma:v:18:y:2019:i:4:p:352-375