Template-Type: ReDIF-Article 1.0 Author-Name: Yanhui Chen Author-X-Name-First: Yanhui Author-X-Name-Last: Chen Title: The quality evaluation model of open education learning support services under the background of digital transformation Abstract: In order to enhance the effectiveness of educational learning support services, this paper designs a quality evaluation model for open education learning support services in the context of digital transformation. Firstly, a quality model for educational learning support services is constructed. Secondly, the evaluation dimensions are analysed and an indicator system is designed using the service quality (SERVQUAL) model. Then, the reliability of the indicators is tested using Cronbach's alpha analysis method. Finally, the weights are calculated using the average assignment method, and the factor weights are estimated using the Advanced Mortar System (AMOS) software to obtain service scores, achieving the quality evaluation of learning support services. The results show that college students have high expectations and perceived values for the quality of learning support services, but their satisfaction is relatively low due to unsatisfactory service quality in the actual learning process. Journal: Int. J. of Knowledge-Based Development Pages: 3-23 Issue: 1 Volume: 15 Year: 2025 Keywords: digital transformation; education and learning; SERVQUAL model; Cronbach's analysis method; reliability analysis. File-URL: http://www.inderscience.com/link.php?id=145471 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:1:p:3-23 Template-Type: ReDIF-Article 1.0 Author-Name: Lijuan Liu Author-X-Name-First: Lijuan Author-X-Name-Last: Liu Author-Name: Yong Bai Author-X-Name-First: Yong Author-X-Name-Last: Bai Author-Name: Shaowei Zhang Author-X-Name-First: Shaowei Author-X-Name-Last: Zhang Title: Quality evaluation of software engineering professional talent training under the background of new engineering Abstract: In order to address the issues of low recall rate, long clustering time, and low accuracy in the quality assessment of traditional software engineering talent cultivation methods, a new quality evaluation method of software engineering professional talent training under the background of new engineering is proposed. The intrinsic dependency relationship among the evaluation indicators of software engineering talent cultivation quality is analysed in depth using factor analysis, and a talent cultivation quality assessment indicator system is constructed. Indicator data is collected. The ant colony clustering algorithm is used to cluster the collected data, and the processed data is inputted into the talent cultivation quality assessment model based on fuzzy comprehensive evaluation to obtain relevant assessment results. The experimental results showed that the recall rate of this method is between 95% and 99%, the average clustering time of indicators is 7.75 s, and the maximum accuracy rate is 97%. Journal: Int. J. of Knowledge-Based Development Pages: 24-41 Issue: 1 Volume: 15 Year: 2025 Keywords: new engineering; software engineering professional; talent training; quality evaluation; collect index data; ant colony clustering algorithm; fuzzy comprehensive evaluation. File-URL: http://www.inderscience.com/link.php?id=145472 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:1:p:24-41 Template-Type: ReDIF-Article 1.0 Author-Name: G. Maya Author-X-Name-First: G. Author-X-Name-Last: Maya Author-Name: A.K. Subramani Author-X-Name-First: A.K. Author-X-Name-Last: Subramani Author-Name: N. Akbar Jan Author-X-Name-First: N. Akbar Author-X-Name-Last: Jan Author-Name: A. Rahmath Nisha Author-X-Name-First: A. Rahmath Author-X-Name-Last: Nisha Title: Knowledge sharing, occupational self-efficacy, and transformational leadership: drivers of innovative work behaviour Abstract: The primary objective of this study is to examine the mediating role of occupational self-efficacy (OSE) and the moderating role of transformational leadership (TL) in the relationship between knowledge-sharing behaviour (KSB) and innovative work behaviour (IWB) among information technology (IT) Professionals in Bengaluru, Chennai, and Hyderabad cities of India. The longitudinal study was conducted at three-time intervals. The final sample size was 382. The conceptual model of the research was evaluated through a structural equation modelling (SEM) approach. The results of the SEM analysis indicate that the KSB has a significant direct positive effect on IWB (B = 0.139, β = 0.146, t = 3.168**) and OSE (B = 0.234, β = 0.258, t = 4.825**). Similarly, OSE also demonstrated an important direct positive effect on IWB (B = 0.476, β = 0.455, t = 9.096**). Furthermore, OSE confirms the partial mediation of the relationship between KSB and IWB. The study's outcome also indicates that TL strengthens the relationship between KSB and IWB. Journal: Int. J. of Knowledge-Based Development Pages: 68-87 Issue: 1 Volume: 15 Year: 2025 Keywords: OSE; occupational self-efficacy; transformational leadership; IWB; innovative work behaviour; KSB; knowledge-sharing behaviour; information technology. File-URL: http://www.inderscience.com/link.php?id=145477 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:1:p:68-87 Template-Type: ReDIF-Article 1.0 Author-Name: Fatimah Fazal Abbasi Author-X-Name-First: Fatimah Fazal Author-X-Name-Last: Abbasi Author-Name: Qazi Mohammed Ahmed Author-X-Name-First: Qazi Mohammed Author-X-Name-Last: Ahmed Author-Name: Muhammad Arsalan Nazir Author-X-Name-First: Muhammad Arsalan Author-X-Name-Last: Nazir Title: Role of green transformational leadership, knowledge management and green innovation in driving corporate sustainable development Abstract: This research study aims to examine the influence of green transformational leadership (GTL) and knowledge management (KM) on corporate sustainable development (CSD), with the mediating role of green innovation (GI). This study employs a quantitative research method by using a self-administered questionnaire. The data was gathered from middle-level managers employed in the textile sector of Pakistan and was analysed through Smart PLS 4. The results revealed that the GTL style and KM practices have a substantial impact on CSD. Furthermore, GI serves as a mediator between KM and CSD, as well as GTL and CSD. These results are particularly valuable for practitioners seeking tangible ways to enhance sustainability within their firms. This study addresses a significant gap in the literature by investigating the role of GI in mediating the GTL-CSD link. The research additionally investigates KM and GTL as catalysts for Green Innovation and CSD, which also remains exploratory. Journal: Int. J. of Knowledge-Based Development Pages: 42-67 Issue: 1 Volume: 15 Year: 2025 Keywords: GTL; green transformational leadership; knowledge management; CSD; corporate sustainable development; green innovation; textile sector; Pakistan. File-URL: http://www.inderscience.com/link.php?id=145478 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:1:p:42-67 Template-Type: ReDIF-Article 1.0 Author-Name: Salvatore Ammirato Author-X-Name-First: Salvatore Author-X-Name-Last: Ammirato Author-Name: Alberto Michele Felicetti Author-X-Name-First: Alberto Michele Author-X-Name-Last: Felicetti Author-Name: Roberto Linzalone Author-X-Name-First: Roberto Author-X-Name-Last: Linzalone Author-Name: Carlo Giglio Author-X-Name-First: Carlo Author-X-Name-Last: Giglio Author-Name: Nicola Frega Author-X-Name-First: Nicola Author-X-Name-Last: Frega Title: Cultural industries 4.0: how digitalisation is reshaping the sector: insights from a systematic literature review Abstract: Industry 4.0 is heavily impacting on business models of Cultural Industries firms enabling new forms of engagement and collaboration, new distribution channels, as well as on the user experience by fostering new and higher-quality services for art exhibitions, online transactions, museums, education, promotion, etc. Despite that, the literature on the relationships between Industry 4.0 technologies and Cultural Industries, lacks a systematisation of topics, methods and constructs. This paper addresses this gap by utilising a systematic literature review (SLR) approach. A total of 303 papers were collected and analysed, by means of an LDA procedure, and three core topics were identified examining: 1) content creation and distribution channels; 2) visibility, protection and immersive experiences; and 3) accessibility and engagement on the cultural industries worldwide. The proposed framework highlights the highly fragmented nature of research on I4.0 and digitalisation in the Cultural Industries and gives interesting insights for further inquiry. Journal: Int. J. of Knowledge-Based Development Pages: 88-109 Issue: 1 Volume: 15 Year: 2025 Keywords: cultural industry; Industry 4.0; business model innovation; digitalisation; knowledge based development; creative industry; systematic literature review. File-URL: http://www.inderscience.com/link.php?id=145498 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:1:p:88-109 Template-Type: ReDIF-Article 1.0 Author-Name: Renuga Krishnaraj Author-X-Name-First: Renuga Author-X-Name-Last: Krishnaraj Author-Name: Thangaraja Arumugam Author-X-Name-First: Thangaraja Author-X-Name-Last: Arumugam Title: Role of customer satisfaction and its impact on customer trust and switching cost to educational mobile apps Abstract: Educational apps involve creating and using digital programs designed for educational purposes, ranging from interactive learning platforms to tools that promote academic engagement. This study examines the interrelations among customer satisfaction, trust, and switching costs in educational mobile applications. It employs structural equation modeling (SEM) to analyse data from a sample of 102 users acquired by convenience sampling. Data were gathered using a questionnaire that evaluated customer satisfaction, trust, loyalty, and switching costs. SEM results indicate that customer satisfaction substantially influences customer loyalty, with customer trust functioning as a mediating variable and switching costs acting as a moderating component. These results not only add to the existing body of knowledge, but they also have major intellectual and practical implications. The study provides practitioners and society with insights into effective ways to increase consumer loyalty in the competitive landscape of educational technology. Journal: Int. J. of Knowledge-Based Development Pages: 170-191 Issue: 2 Volume: 15 Year: 2025 Keywords: educational applications; educational technology; switching costs; customer loyalty; customer satisfaction; customer trust. File-URL: http://www.inderscience.com/link.php?id=147844 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:2:p:170-191 Template-Type: ReDIF-Article 1.0 Author-Name: Necla Ilknur Sevinc Gokmen Author-X-Name-First: Necla Ilknur Sevinc Author-X-Name-Last: Gokmen Author-Name: Deniz Deniz Author-X-Name-First: Deniz Author-X-Name-Last: Deniz Title: Integration of digital technologies into craft practices Abstract: Hybrid approaches blending craft practices and digital technologies are beginning to flourish in finding solutions to global problems. In this study, we compare and report recent design literature and practice-based projects indicating craft approaches from Turkey and the UK in thematic order to discuss them in terms of the creative economy, sustainability, collaborations and technologies used. This study aims to reveal the differences and similarities in technology integration into craft practices, based on the cultural and local dynamics of the geographies in question, with the help of examining a selection of practise-based projects. Derived from the findings of this particular study, there are differences in policy-making, support and funding opportunities, and the relationship of crafts with innovation which affect the integration of digital technologies. These findings will lead to further research focusing on the use of technology to achieve the potential of crafts in the context of contemporary design. Journal: Int. J. of Knowledge-Based Development Pages: 114-141 Issue: 2 Volume: 15 Year: 2025 Keywords: hybrid craft; design technology; collaborative design; sustainability; Turkey; UK. File-URL: http://www.inderscience.com/link.php?id=147845 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:2:p:114-141 Template-Type: ReDIF-Article 1.0 Author-Name: M. Vijayalakshmi Author-X-Name-First: M. Author-X-Name-Last: Vijayalakshmi Author-Name: R. Alice Valentina Author-X-Name-First: R. Alice Author-X-Name-Last: Valentina Author-Name: A.K. Subramani Author-X-Name-First: A.K. Author-X-Name-Last: Subramani Author-Name: R. Durai Pandian Author-X-Name-First: R. Durai Author-X-Name-Last: Pandian Title: Exploring the mediating role of metacognitive awareness in technology-assisted learning platforms and personalised learning Abstract: In the evolving landscape of education, personalised learning (PL) has gained prominence as a methodology that adapts educational practices to fulfil unique needs and the integration of technology customises it. Therefore, this research aims to gain insight into integrating technology to enhance learning outcomes by meditating on metacognition awareness (MA) between technology assistance learning platforms (TALP) and PL. This study employed the method of cross-sectional analysis among the graduates and used a simple random technique. The sample size of the research is 272, which is administered through a questionnaire from undergraduate and postgraduate students across select Arts % Science Colleges in Chennai City. The SMART PLS 4.1.0.6 software is used for the structural equation modelling (SEM) analysis. The study's findings demonstrate that TALP significantly improves PL directly and that MA partially mediates the association between TALP and PL. Journal: Int. J. of Knowledge-Based Development Pages: 192-209 Issue: 2 Volume: 15 Year: 2025 Keywords: technology assisted learning platforms; metacognition awareness; personalised learning; educational experience; integrating technology. File-URL: http://www.inderscience.com/link.php?id=147846 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:2:p:192-209 Template-Type: ReDIF-Article 1.0 Author-Name: Fabiano Larentis Author-X-Name-First: Fabiano Author-X-Name-Last: Larentis Author-Name: Claudia Simone Antonello Author-X-Name-First: Claudia Simone Author-X-Name-Last: Antonello Title: The journey of knowing of academic managers: a knowing-in-practice perspective in a Brazilian community university Abstract: The knowing-in-practice notion considers the entanglement between knowing and doing. Taking into consideration the role and path of the academic manager in higher education, this study aims to comprehend the journey of knowing of academic managers in the light of knowing-in-practice notion. A praxiography was developed in a community university located in southern Brazil, through 47 semi-structured interviews, 288 h of participant observation, and 16 documents. The journey of knowing is accomplished as academic managers deal with previous experiences with management and present their first connections with management (seeds of knowing). They evolve as managers through comprehension conditions, decision making and problem solving, depending on interpersonal relationships, power issues and sociomateriality (blossoming of knowing). Lastly, they withdraw from management (back to the soil), in which succession issues, the resumption of academic activities and future management reconnections are considered. Such stages interact with the nature of the manager and professor roles. Journal: Int. J. of Knowledge-Based Development Pages: 142-169 Issue: 2 Volume: 15 Year: 2025 Keywords: knowing; knowing-in-practice; practices; journey of knowing; academic managers; community university. File-URL: http://www.inderscience.com/link.php?id=147847 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:2:p:142-169 Template-Type: ReDIF-Article 1.0 Author-Name: Shashwati Mishra Author-X-Name-First: Shashwati Author-X-Name-Last: Mishra Author-Name: Gobinda Chandra Panda Author-X-Name-First: Gobinda Chandra Author-X-Name-Last: Panda Author-Name: Shib Sankar Sana Author-X-Name-First: Shib Sankar Author-X-Name-Last: Sana Title: A study on the factors influencing the implementation of AI and its impact on human capital Abstract: Human capital significantly impacts an organisation's productivity, growth, and functioning, with employees as its core component. Companies must focus on activities like hiring, orientation, training, performance monitoring, rewarding excellence, fostering a good work environment, and ensuring employee satisfaction. Monitoring organisational progress helps in identifying issues and developing growth strategies. Emerging fields such as artificial intelligence, machine learning, robotics, Internet of Things (IoT), and sensor networks have transformed work quality and quantity. Intelligent machines, capable of decision-making and mimicking human behaviour, are increasingly used in various fields, including business. This study analyses AI's impact on human capital, supported by experimental observations. Journal: Int. J. of Knowledge-Based Development Pages: 210-232 Issue: 2 Volume: 15 Year: 2025 Keywords: human capital; artificial intelligence; intelligent devices; security; robotics; performance management; correlation analysis. File-URL: http://www.inderscience.com/link.php?id=147848 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:2:p:210-232 Template-Type: ReDIF-Article 1.0 Author-Name: Ali Rafiaani Author-X-Name-First: Ali Author-X-Name-Last: Rafiaani Author-Name: Ata Harandi Author-X-Name-First: Ata Author-X-Name-Last: Harandi Author-Name: Shadan Vahabzadeh Author-X-Name-First: Shadan Author-X-Name-Last: Vahabzadeh Title: Webrooming behaviour studies: a bibliometric analysis Abstract: Although the prevalence of webrooming behaviour was identified by recent studies, there is a lack of comprehensive literature analysis on this topic. Complementary to the traditional literature review, this study conducts a bibliometric analysis to provide an overview of how the literature on webrooming has evolved over the past decades and an outline of the most affecting factors on customer intentions towards webrooming. The results showed a growing research trend on webrooming, especially among economically developed countries. According to the results of the cooccurrence analysis of the top 43 identified studies, the most influential factors towards web rooming were grouped into three categories: psychological, internet-related concerns and issues associated with online stores. The outcome of this study serves as a foundation for further application of the determined factors in empirical cases and assists retail managers in developing better-targeted strategies to deal with this growing purchasing behaviour. Journal: Int. J. of Knowledge-Based Development Pages: 248-277 Issue: 3 Volume: 15 Year: 2025 Keywords: customer; purchase intention; webrooming; bibliometric analysis; online stores; showrooming; shopping behaviour; cross-channel shopping. File-URL: http://www.inderscience.com/link.php?id=149663 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:3:p:248-277 Template-Type: ReDIF-Article 1.0 Author-Name: Muhammad Ibrar Author-X-Name-First: Muhammad Author-X-Name-Last: Ibrar Author-Name: Wei Zhang Author-X-Name-First: Wei Author-X-Name-Last: Zhang Author-Name: Hina Qayum Author-X-Name-First: Hina Author-X-Name-Last: Qayum Author-Name: Salim Khan Author-X-Name-First: Salim Author-X-Name-Last: Khan Author-Name: Farhana Noor Author-X-Name-First: Farhana Author-X-Name-Last: Noor Author-Name: Qaisar Mohi Ud Din Author-X-Name-First: Qaisar Mohi Ud Author-X-Name-Last: Din Author-Name: Shahid Karim Author-X-Name-First: Shahid Author-X-Name-Last: Karim Title: Students attitudes play a mediating role in determining their intentions to use online learning platforms in China Abstract: This study aims to discover how attitudes can moderate the positive impacts of using online learning platforms. The structural equation model (SEM) examined the causal relationships between the dependent, mediating, and independent variables. The model was developed and tested using data from an online distance learners (ODL) survey administered during COVID-19 in China, which yielded 468 valid surveys. It was found that students' attitude is the intervening factor mediating the relationship between positive impacts and the tendency to use online learning platforms among international students in China. According to the findings, attitude plays a significant role in shaping the students' intentions toward using online learning platforms in China. It will also enable ODL institutions to create top-notch online learning environments that better meet students' needs and give them the desired advantages. Journal: Int. J. of Knowledge-Based Development Pages: 235-247 Issue: 3 Volume: 15 Year: 2025 Keywords: attitudes; online distance learning; impacts; online learning environments; SmartPLS. File-URL: http://www.inderscience.com/link.php?id=149664 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:3:p:235-247 Template-Type: ReDIF-Article 1.0 Author-Name: Nasser Easa Author-X-Name-First: Nasser Author-X-Name-Last: Easa Author-Name: Abhilasha Singh Author-X-Name-First: Abhilasha Author-X-Name-Last: Singh Author-Name: Homyrah Yaqob Author-X-Name-First: Homyrah Author-X-Name-Last: Yaqob Author-Name: Gazi Mahabubul Alam Author-X-Name-First: Gazi Mahabubul Author-X-Name-Last: Alam Author-Name: Ciro Troise Author-X-Name-First: Ciro Author-X-Name-Last: Troise Author-Name: Stefano Bresciani Author-X-Name-First: Stefano Author-X-Name-Last: Bresciani Title: Comparative analysis of knowledge management practices in higher education: private vs. public universities Abstract: Knowledge management (KM) is pivotal for enhancing higher education in emerging markets, fostering innovation, improving decision-making, and increasing institutional efficiency. This study investigates the implementation of KM practices in higher education institutions (HEIs) in the UAE, comparing practices between private and public universities. KM practices were assessed across four dimensions: communication, training and mentoring, KM policy and strategy, and knowledge capture. A total of 416 self-administered questionnaires were utilised to determine the extent of KM practice adoption in UAE HEIs. The findings indicate that all four dimensions are implemented as KM practices in UAE HEIs, with communication being the most frequently practiced activity in both private and public universities. Notably, there are differences in KM practices between private and public universities, with public universities exhibiting a higher degree of training and mentoring, KM policy and strategy, and knowledge capture. Additionally, the study reveals a correlation between the four dimensions. The research concludes with implications, limitations, and recommendations for further study. Journal: Int. J. of Knowledge-Based Development Pages: 278-299 Issue: 3 Volume: 15 Year: 2025 Keywords: knowledge management; practice of knowledge management; HEIs; higher education institutions; private and public universities; UAE. File-URL: http://www.inderscience.com/link.php?id=149666 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:3:p:278-299 Template-Type: ReDIF-Article 1.0 Author-Name: Kun Wang Author-X-Name-First: Kun Author-X-Name-Last: Wang Title: Harnessing big data analytics and artificial intelligence for optimisations of firm performance: moderation of knowledge management Abstract: This study examines the association between big data analytics (BDA) and firm sustainable performance (FSP). Second, the study ensures the correlation between artificial intelligence technologies and FSP with the moderation of knowledge management (KM) from the perspective of the electronic industry in China. Therefore, this study applied structural equation modelling to assess empirical results. The study found a significant impact of using BDA technologies (e.g., Hadoop, Spark, Storm, Snowflake, and Google BigQuery) on firm performance. Likewise, the study confirmed a positive impact of AI on firm performance which ensured a significant impact of these evolving technologies to optimise the firm performance of the electronic industry. Finally, a positive moderation of KM was confirmed between the direct proposed relationships. Besides, some limitations along with future avenues are reported. Journal: Int. J. of Knowledge-Based Development Pages: 300-316 Issue: 3 Volume: 15 Year: 2025 Keywords: BDA; big data analytics; artificial intelligence; knowledge management; firm performance; electronic industry; SEM; structural equation modelling. File-URL: http://www.inderscience.com/link.php?id=149674 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:3:p:300-316 Template-Type: ReDIF-Article 1.0 Author-Name: Kanishka Pathak Author-X-Name-First: Kanishka Author-X-Name-Last: Pathak Author-Name: Gyan Prakash Author-X-Name-First: Gyan Author-X-Name-Last: Prakash Author-Name: Pankaj Kumar Singh Author-X-Name-First: Pankaj Kumar Author-X-Name-Last: Singh Author-Name: A.K. Subramani Author-X-Name-First: A.K. Author-X-Name-Last: Subramani Author-Name: N. Akbar Jan Author-X-Name-First: N. Akbar Author-X-Name-Last: Jan Title: Empowering the digital revolution in teaching: merging TAM with social cognitive theory Abstract: Digitisation of education has embarked upon creative waves of transformation in educational pursuits. The study tends to address the behavioural changes induced among students who are engaged in online classes. The proposition of the paper is that digital implements would augment the learning capabilities of the students and lead to higher quantum of satisfaction. We administer the technology acceptance model (TAM) to analyse as to how digitisation is revolutionising the educational firmament. The findings empirically provide academic rigour to TAM and provide fruitful implications in conducting online classes. The striking realm of the study is to infuse Albert Badura's social learning theory with TAM and provides a fecundate perspective to the implications. The findings posit digitisation as a boon and indispensable strategy for educational institutions to achieve positive offshoots of educational goals. The results endorse for educational institutions to alloy digital mediums for transpiring educational goals leading to immersive educational services. Journal: Int. J. of Knowledge-Based Development Pages: 317-341 Issue: 3 Volume: 15 Year: 2025 Keywords: learning; online classes; TAM; technology acceptance model; digitisation; social cognitive theory. File-URL: http://www.inderscience.com/link.php?id=149681 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijkbde:v:15:y:2025:i:3:p:317-341