Template-Type: ReDIF-Article 1.0 Author-Name: Alae Al Shakarchi Author-X-Name-First: Alae Al Author-X-Name-Last: Shakarchi Author-Name: Mohamed Achraf Nafzaoui Author-X-Name-First: Mohamed Achraf Author-X-Name-Last: Nafzaoui Title: The impact of the reinforcement of the internal control systems on enhancing resilience capacities of Moroccan companies: a multiple case study Abstract: Internal control systems can be categorised as either restrictive or simulative. Organisational resilience requires adaptation and flexibility. Managing this conflict is crucial for organisations: they have to deal with ever faster and unpredictable changes in the environment, while maintaining some control over their operations. This study aims to investigate and explore how adapting internal controls can strengthen the organisation's ability to anticipate, adapt, and transform in the face of challenges. The paper presents a case study of three Moroccan public companies affected by the COVID-19 pandemic. The data collection method was semi-structured interviews and the data obtained were analysed through conventional semantic content analysis. Our findings revealed a significant positive effect of the internal control components on the resilience of the studied organisations. This research does not aim to provide exhaustive or generalised results but rather seeks to identify avenues for future research. Journal: Int. J. of Information Systems and Change Management Pages: 103-120 Issue: 2 Volume: 14 Year: 2024 Keywords: internal control; organisational resilience; crisis management; COVID-19; case study; Morocco. File-URL: http://www.inderscience.com/link.php?id=140615 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:2:p:103-120 Template-Type: ReDIF-Article 1.0 Author-Name: Marrium Noor Author-X-Name-First: Marrium Author-X-Name-Last: Noor Author-Name: Asher Ramish Author-X-Name-First: Asher Author-X-Name-Last: Ramish Author-Name: Abdul Waheed Author-X-Name-First: Abdul Author-X-Name-Last: Waheed Title: An examination of multiple mapping techniques for supply chain optimisation: a case of the footwear industry Abstract: Lead time reduction is one of the targeted aims of any organisation as it is linked with process efficiencies and greater profitability. One of the most used tools in this aspect is lean manufacturing (LM). In order to be lean, organisations must analyse their processes to find out the waste and ways to reduce that waste. In this paper, we are using different mapping techniques to analyse the footwear supply chain processes, process breakdown structure (PBS), order fulfilment map, and pipeline mapping. The aim is to analyse the processes that have a small production capacity, and in order to fulfil the demand of the customers, it has outsourced its production and has opted for supplier-based production. Another goal is to differentiate the processes of inhouse and supplier-based production on the basis of lead time for both cases. We highlight the value added (VA) activities, non-value added (NVA) activities, and other wastes in the supply chain (SC) processes. After analysing the process flaws, LM tools are used to improve the process. In order to improve the SC processes, the most important concept is the integration of SC processes. Integrated processes focus on strong linkages and communication with each other. Journal: Int. J. of Information Systems and Change Management Pages: 146-175 Issue: 2 Volume: 14 Year: 2024 Keywords: footwear supply chain; mapping techniques; lean manufacturing; supply chain integration; case study; Pakistan; pipeline mapping; order fulfilment mapping; performance. File-URL: http://www.inderscience.com/link.php?id=140618 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:2:p:146-175 Template-Type: ReDIF-Article 1.0 Author-Name: Ope Destrian Author-X-Name-First: Ope Author-X-Name-Last: Destrian Author-Name: Sudarma Author-X-Name-First: Author-X-Name-Last: Sudarma Title: Digital transformation in enterprises: Does leaders' digital literacy matter? Abstract: The current body of literature has emphasised the importance of digital transformation in small and medium-sized enterprises (SMEs). Unfortunately, not much concern has been laid on how SMEs undertake digital transformation. This study examines how the digital transformation of SMEs will be affected by leaders' digital literacy (LDG). Applying survey data from 277 SMEs in Indonesia, this paper evaluates a moderated mediation paradigm. The empirical outcomes show that LDG affects digital transformation through digital-technology utilisation (DTU). Furthermore, leaders' characters (e.g., age, educational degree, and gender) further influence the association between DTU and LDG. This work is among initial endeavours to assess the digital transformation among SMEs in a developing country such as Indonesia. Outcomes like digital transformation and DTU have not yet been surveyed in existing publications on digital literacy. Journal: Int. J. of Information Systems and Change Management Pages: 121-145 Issue: 2 Volume: 14 Year: 2024 Keywords: Indonesia; SMEs; small and medium-sized enterprises; leader's characteristics; digital literacy; digital transformation; digital technology use. File-URL: http://www.inderscience.com/link.php?id=140619 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:2:p:121-145 Template-Type: ReDIF-Article 1.0 Author-Name: Sathyanarayana Kaliprasad Author-X-Name-First: Sathyanarayana Author-X-Name-Last: Kaliprasad Author-Name: Veer P. Gangwar Author-X-Name-First: Veer P. Author-X-Name-Last: Gangwar Author-Name: Raj Kumar Singh Author-X-Name-First: Raj Kumar Author-X-Name-Last: Singh Title: Adoption of new-age technology for quality client service through smart real estate management Abstract: The study aims to investigate the adoption of smart technology in real estate for quality client service. In recent years, the use of technology in real estate has increased, such as in app-based society and resident services. The study collected empirical data from 487 real estate executives through purposive sampling. The survey was conducted using a structured questionnaire. Findings suggest that speed of delivery, enjoyment of using the technology, and control of the technology are more important in the acceptance of smart technology in real estate for quality service delivery. Further, perceived value and perceived trust have a significant positive role in the adoption of smart technology for client services. Conversely, the perceived risk significantly negatively impacts adopting smart technology in real estate for quality client service. Theoretically, this study contributes by extending the applications of technology adoption in real estate for offering quality services to clients. Journal: Int. J. of Information Systems and Change Management Pages: 176-197 Issue: 2 Volume: 14 Year: 2024 Keywords: new-age technology; smart technology; service quality; real estate; app-based society. File-URL: http://www.inderscience.com/link.php?id=140620 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:2:p:176-197 Template-Type: ReDIF-Article 1.0 Author-Name: R. Manigandan Author-X-Name-First: R. Author-X-Name-Last: Manigandan Author-Name: J. Naga Venkata Raghuram Author-X-Name-First: J. Naga Venkata Author-X-Name-Last: Raghuram Title: Impact of digital technologies adoption on firm performance: the mediating role of social value creation and the moderating role of entrepreneurial marketing in Indian SMEs Abstract: This study investigates the influence of adopting digital technologies (AI-enabled applications, big data analytics (BDA), IOT applications) on firm performance with the mediating effect of social value creation and the moderating role of entrepreneurial marketing in Indian small and medium-sized enterprises (SMEs). Based on the dynamic capability view theory, the conceptual model was developed. The data was collected from 265 Indian SMEs. The descriptive analysis through SPSS software and the hypothesis testing through structural equation modelling in SMART PLS 4 software. The results demonstrate that digital technologies positively and significantly affect firm performance. Moreover, the results indicated that social value creation fully mediates the relationship between digital technologies and firm performance. Furthermore, the relationship between digital technologies adoption and firm performance will be strengthened by entrepreneurial marketing. Further, this study will discuss the practical and theoretical implications, limitations and future direction. Journal: Int. J. of Information Systems and Change Management Pages: 198-229 Issue: 2 Volume: 14 Year: 2024 Keywords: AI-enabled applications; social value creation; entrepreneurial marketing; firm performance; BDA; big data analytics; IOT applications; Indian SMEs. File-URL: http://www.inderscience.com/link.php?id=140621 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:2:p:198-229 Template-Type: ReDIF-Article 1.0 Author-Name: Saurabh Gupta Author-X-Name-First: Saurabh Author-X-Name-Last: Gupta Author-Name: Sadananda Prusty Author-X-Name-First: Sadananda Author-X-Name-Last: Prusty Author-Name: Medha Srivastava Author-X-Name-First: Medha Author-X-Name-Last: Srivastava Title: Unravelling e-governance adoption drivers: insights from the UTAUT 3 model Abstract: The study aims to unveil the various determinants that drive the adoption of e-governance services (EGS). Using the UTAUT 3 model, the research investigated these factors within the Indian context. A purposive sampling technique was utilised to collect the samples from 680 respondents through the online survey method. Furthermore, the study employs structural equation modelling (SEM) to examine the structural relationships between the UTAUT3 model's dimensions in the context of e-governance. Findings revealed that the UTAUT3 model adequately predicts the intention to adopt EGS. The present study addressed a significant gap in the literature on EGS and technology adoption by establishing a relationship between different dimensions of the UTAUT3 model and actual usage of EGS. The findings have implications for practitioners and policymakers as they throw light on the effective implementation of e-governance programs, which are essential for providing the citizens with high-quality services. Journal: Int. J. of Information Systems and Change Management Pages: 286-307 Issue: 3 Volume: 14 Year: 2024 Keywords: E-governance; government services; UTAUT3; personal innovativeness; common service centres; SEM; structural equation modelling. File-URL: http://www.inderscience.com/link.php?id=142157 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:3:p:286-307 Template-Type: ReDIF-Article 1.0 Author-Name: K. Geetha Author-X-Name-First: K. Author-X-Name-Last: Geetha Author-Name: J. Naga Venkata Raghuram Author-X-Name-First: J. Naga Venkata Author-X-Name-Last: Raghuram Title: Predicting green entrepreneurial intention among farmers using the theory of entrepreneurial events and institutional theory Abstract: Green entrepreneurial intention (GEI) in the agriculture sector signifies agricultural businesses' strong determination to embrace environmentally sustainable practices and innovative eco-friendly approaches. To understand farmers' GEI, the research applied theories of entrepreneurial events and institutional theory. A model was developed and empirically validated through structural equation modelling (SEM). A questionnaire survey was used to collect data from 211 farmers from the southern region of India. Findings revealed that perceived desirability, perceived feasibility, mimetic pressure, and entrepreneurial mindset positively influenced GEI. Entrepreneurial mindset played a mediating role in strengthening the farmers GEI. This study contributes to understanding GEI in agriculture and informs strategies for promoting sustainable farming practices. Journal: Int. J. of Information Systems and Change Management Pages: 266-285 Issue: 3 Volume: 14 Year: 2024 Keywords: perceived desirability; perceived feasibility; mimetic pressure; entrepreneurial mindset; GEI; green entrepreneurial intention; theory of entrepreneurial event; institutional theory. File-URL: http://www.inderscience.com/link.php?id=142158 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:3:p:266-285 Template-Type: ReDIF-Article 1.0 Author-Name: Xiangli Meng Author-X-Name-First: Xiangli Author-X-Name-Last: Meng Author-Name: Na An Author-X-Name-First: Na Author-X-Name-Last: An Title: Assessing supply chain risk management capabilities and its impact on supply chain performance: moderation of AI-embedded technologies Abstract: This research investigates the correlation between risk management and supply chain performance (SCP) along with moderation of AI-embedded technologies such as big data analytics, Internet of Things (IoT), virtual reality, and blockchain technologies. To calculate the results, this study utilised 644 questionnaires through the structural equation modelling (SEM) method. It is revealed using SmartPls that financial risk management (FRM) is positively linked with SCP. Second, it was observed that AI significantly moderates the connection between FRM and SCP. In addition, the study presents certain insights into supply chain and AI-enabled technologies and how these capabilities can beneficially advance SCP. Besides, certain implications, both managerial and theoretical are described for the supply chain managers along with limitations for future scholars of the world. Journal: Int. J. of Information Systems and Change Management Pages: 250-265 Issue: 3 Volume: 14 Year: 2024 Keywords: supply chain management; risk management; financial risk; AI-enabled technologies; SEM; structural equation modelling. File-URL: http://www.inderscience.com/link.php?id=142159 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:3:p:250-265 Template-Type: ReDIF-Article 1.0 Author-Name: Liping Wang Author-X-Name-First: Liping Author-X-Name-Last: Wang Title: Entrepreneurship vs. mentorship: an analysis of leadership modes on sustainable development with moderation of innovation management Abstract: This study explores the connection between mentorship and sustainable development (SD) within three major perspectives of sustainable development, such as social, environmental, and economic perspectives from China. Second, the study revealed the relationship between entrepreneurship and SD. Third, a moderation influence of innovation management (IM) was observed among the proposed nexuses of mentorship, entrepreneurship, and SD. To this end, a total of 535 questionnaires were eventually utilised with the support of SmartPLS and the structure equation modelling (SEM) approach. A positive connection was confirmed between mentorship and SD. The outcome uncovered a positive correlation between entrepreneurship and SD. In addition, a moderation of IM was found between mentorship, entrepreneurship, and SD. The study enlists several interesting lines about mentorship, entrepreneurship, and IM that might help to improve SD in terms of social, environmental, and economic perspectives. Besides, the study provides various implications for management and states the weaknesses along with the future directions for worldly researchers. Journal: Int. J. of Information Systems and Change Management Pages: 233-249 Issue: 3 Volume: 14 Year: 2024 Keywords: mentorship; entrepreneurship; sustainable development; innovation management; structure equation modelling. File-URL: http://www.inderscience.com/link.php?id=142160 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:3:p:233-249 Template-Type: ReDIF-Article 1.0 Author-Name: Neeraj Kumar Author-X-Name-First: Neeraj Author-X-Name-Last: Kumar Author-Name: Randeep Singh Author-X-Name-First: Randeep Author-X-Name-Last: Singh Author-Name: Amit Rathee Author-X-Name-First: Amit Author-X-Name-Last: Rathee Title: Investigation of user perception of software features for software architecture recovery in object-oriented software Abstract: A well-documented architecture can greatly improve comprehension and maintainability. However, shorter release cycles and quick delivery patterns results in negligence of architecture. In such situations, the architecture can be recovered from its current implementation based on considering dependency relations. In literature, structural and semantic dependencies are commonly used software features, and directory information along with co-change/change history information are among rarely utilised software features. But, they are found to help improve architecture recovery. Therefore, we consider investigating various features that may further improve the accuracy of existing architecture recovery techniques and evaluate their feasibility by considering them in different pairs. We compared five state-of-the-art methods under different feature subsets. We identified that two of them commonly outperform others but surprisingly with low accuracy in some evaluations. Further, we propose a new subset of features that reflects more accurate user perceptions and hence, results in improving the accuracy of architecture recovery techniques. Journal: Int. J. of Information Systems and Change Management Pages: 308-330 Issue: 3 Volume: 14 Year: 2024 Keywords: software architecture; architecture recovery; software features; empirical evaluation; user perception. File-URL: http://www.inderscience.com/link.php?id=142161 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:3:p:308-330 Template-Type: ReDIF-Article 1.0 Author-Name: Shahan Bin Tariq Author-X-Name-First: Shahan Bin Author-X-Name-Last: Tariq Author-Name: Jian Zhang Author-X-Name-First: Jian Author-X-Name-Last: Zhang Author-Name: Faheem Gul Gilal Author-X-Name-First: Faheem Gul Author-X-Name-Last: Gilal Title: Stepping into the future: unravelling breakthrough innovations through AI ambidexterity, hybrid intelligence, and transformational leadership Abstract: The increasing strategic use of artificial intelligence (AI) in globalisation and market dynamics has resulted in mixed outcomes. Limitations in understanding employees' psychological states towards AI in human resource management (HRM) contribute to this variability. To fill this gap, this study provides an integrated model based on social exchange theory (SET) and resource-based view (RBV) to explain how perceived AI ambidexterity (i.e., routine and innovative use) affects breakthrough innovation engagement. Moreover, it examines hybrid intelligence using mediation and transformational leadership as moderators. Data from 337 high-tech employees in Pakistan was employed for hypotheses testing using partial least square structural equation modelling (PLS-SEM). Findings revealed perceived AI routine and innovative use, and breakthrough innovation engagement's positive relationship, together with hybrid intelligence use mediation. Moreover, transformational leadership moderated perceived AI innovative use and hybrid intelligence use relationships only. By enriching perceived AI ambidexterity in HRM, this study provides significant implications and future research directions. Journal: Int. J. of Information Systems and Change Management Pages: 3-29 Issue: 1 Volume: 14 Year: 2024 Keywords: AI; artificial intelligence; perceived artificial intelligence ambidexterity; HRM; human resource management; SET; social exchange theory; RBV; resource-based view; breakthrough innovation engagement; hybrid intelligence; transformational leadership; routine artificial intelligence; innovative artificial intelligence. File-URL: http://www.inderscience.com/link.php?id=138078 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:1:p:3-29 Template-Type: ReDIF-Article 1.0 Author-Name: Xue Zhao Author-X-Name-First: Xue Author-X-Name-Last: Zhao Title: AI and organisational learning: exploring the impact of IoTs and innovation management on the organisational learning process with moderation of perceived risk Abstract: Organisational learning is crucial for adapting to change, fostering innovation, and improving organisational performance. Artificial intelligence (AI) plays a vital role in various sectors that revolutionise industries and drive innovation in a productive way. This study examines the nexus among the Internet of Things (IoT), innovation management (IM), and organisational learning (OL) from the perspective of China. First, the outcomes confirmed a positive connection between IoT technologies and OL. Second, the study found a positive connection between innovation management and organisational learning. Finally, the study affirmed a positive moderating connection of perceived risk among IoT, IM, and OL. The study endows with insights that by focusing on IoT and IM, organisations can enhance learning capabilities, adapt to changing environments, and drive sustainable growth through the implementation of new technologies. IoT and innovation management empower organisations to embrace a learning mindset, stay agile, and seize opportunities for growth in today's dynamic and competitive business landscape. Journal: Int. J. of Information Systems and Change Management Pages: 54-69 Issue: 1 Volume: 14 Year: 2024 Keywords: artificial intelligence; organisational learning; internet-of-things; innovation management; structure equation modelling. File-URL: http://www.inderscience.com/link.php?id=138082 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:1:p:54-69 Template-Type: ReDIF-Article 1.0 Author-Name: Xiaobin Wu Author-X-Name-First: Xiaobin Author-X-Name-Last: Wu Author-Name: Xiaoqin Yun Author-X-Name-First: Xiaoqin Author-X-Name-Last: Yun Title: Navigating firm competitive performance through artificial intelligence: moderation of ethical compliance Abstract: Ethics in artificial intelligence (AI) is crucial to ensuring responsible development, deployment, and productive use of AI. The research on IoT and ethics has emerged as the proliferation of connected devices and discusses concerns about privacy, security, and societal implications over the past. This study specifically investigates the relationships between IoT-based technologies (IoTs) and organisational competitive performance (OCP) with the moderation of ethical compliance (EthC) drawing on technology acceptance model (TAM) and utilitarianism theory perspectives. The findings are reported by utilising a total of 739 (N = 739) questionnaires using a structured approach based on partial least squares. It is preliminarily revealed that IoT technologies (e.g., IoT sensors, smart operational solutions, predictive maintenance, machine learning, blockchain, robotics, edge computing, IoT-enabled communication, augmented reality, and quality control sensors) are positively linked with OCP. Moreover, the study found a positive moderation of EthC among the relationships between IoT and competitive performance. Journal: Int. J. of Information Systems and Change Management Pages: 70-84 Issue: 1 Volume: 14 Year: 2024 Keywords: artificial intelligence; internet-of-things; EthC; ethical compliance; competitive performance; SEM; structural equation modelling. File-URL: http://www.inderscience.com/link.php?id=138083 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:1:p:70-84 Template-Type: ReDIF-Article 1.0 Author-Name: Shasha Peng Author-X-Name-First: Shasha Author-X-Name-Last: Peng Title: Enabling agility capabilities into supply chains: an examination of agility dimensions on firm performance with mediation of supply chain performance Abstract: Supply chain agility is a crucial capability that enables organisations to respond promptly to market changes, customer demands, and disruptions. It helps to optimise operations, reduce lead times, enhance customer satisfaction, and maintain a competitive edge in dynamic business environments. This study attempts to uncover the relationships among supply chain agility dimensions (SCAD) (i.e., alertness, accessibility, decisiveness, swiftness, and flexibility), supply chain performance (SCP), and firm performance (FP) in the context of China based on resource-based view (RBV) theory and practices. Using a sample size of 759, we calculated the results based on SmartPLS. First, results indicated a positive connection between SCAD and firm performance. Second, this study found a positive correlation between the SCAD variable and FP. Finally, the study confirmed a significant mediation of SCP between SCADs and FP. Furthermore, the study enlists fruitful suggestions for the organisations along with theoretical and managerial implications for the management. Journal: Int. J. of Information Systems and Change Management Pages: 85-99 Issue: 1 Volume: 14 Year: 2024 Keywords: supply chain agility; SCP; supply chain performance; firm performance; SEM; structure equation modelling. File-URL: http://www.inderscience.com/link.php?id=138085 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:1:p:85-99 Template-Type: ReDIF-Article 1.0 Author-Name: Gaurav Chopra Author-X-Name-First: Gaurav Author-X-Name-Last: Chopra Author-Name: Pankaj Misra Author-X-Name-First: Pankaj Author-X-Name-Last: Misra Author-Name: Preeti Bhaskar Author-X-Name-First: Preeti Author-X-Name-Last: Bhaskar Title: Evaluation of digital library continuous usage: role of digital library overall quality, perceived usefulness and user satisfaction Abstract: The study investigates the role of digital library overall quality (DLOQ), perceived usefulness (PU) and users' satisfaction (US) in digital library continuous usage intention (DLCUI) among students at higher education institutions (HEIs). For this purpose, the data was collected from the 531 students pursuing post-graduate studies at privately owned universities based in Uttarakhand, India. The findings of the study indicate that service quality (SRVQ), system quality (SYSQ) and information quality (INFQ) are significantly important elements of DLOQ. Further, DLOQ is found to exert influence on perceived usefulness (PU), which subsequently influences users' satisfaction (US) and DLCUI. The mediating role of user satisfaction (US) between PU and DLCUI is also confirmed. The study provides significant recommendations to the stakeholders in HEIs for enhancing students' continuing usage intentions towards the digital library. Journal: Int. J. of Information Systems and Change Management Pages: 30-53 Issue: 1 Volume: 14 Year: 2024 Keywords: digital library; user satisfaction; perceived usefulness; DLOQ; digital library overall quality; continuous usage intention. File-URL: http://www.inderscience.com/link.php?id=138086 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijiscm:v:14:y:2024:i:1:p:30-53