Template-Type: ReDIF-Article 1.0
Author-Name: Jukka Moilanen
Author-X-Name-First: Jukka
Author-X-Name-Last: Moilanen
Author-Name: Tero Montonen
Author-X-Name-First: Tero
Author-X-Name-Last: Montonen
Author-Name: Päivi Eriksson
Author-X-Name-First: Päivi
Author-X-Name-Last: Eriksson
Title: The conflictual sense of commercialisation and academic entrepreneurship
Abstract:
This article draws attention to how scientists make sense of commercialisation activities at the university. Using the critical sensemaking lens (CSM), it illustrates how the juxtaposition of the dominant discourse of academic research and the emerging discourse of commercialisation in academic work (re)produces a tensioned and conflictual sense of commercialisation and academic entrepreneurship (AE). The article is based on empirical data gathered from a two-year study of scientists working on a project that included both research and commercialisation activities. The contribution of this article is twofold; it argues that commercialisation is not only about organising and funding, but also about power dynamics and it demonstrates how hybrid projects that aim to integrate research with commercialisation activities offer rich data for the researchers of AE.
Journal: Int. J. of Human Resources Development and Management
Pages: 165-177
Issue: 2/3
Volume: 21
Year: 2021
Keywords: academic entrepreneurship; commercialisation; scientists; critical sensemaking; formative context; rules; discourse; power.
File-URL: http://www.inderscience.com/link.php?id=116918
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:165-177

Template-Type: ReDIF-Article 1.0
Author-Name: Johanna Kujala
Author-X-Name-First: Johanna
Author-X-Name-Last: Kujala
Author-Name: Valentina Battista
Author-X-Name-First: Valentina
Author-X-Name-Last: Battista
Author-Name: Lorenzo Lucianetti
Author-X-Name-First: Lorenzo
Author-X-Name-Last: Lucianetti
Author-Name: Anni Paavilainen
Author-X-Name-First: Anni
Author-X-Name-Last: Paavilainen
Title: The influence of cultural context in managerial decision-making: legitimacy views of Finnish and Italian managers
Abstract:
This study examines the influence of cultural context in managerial decision-making by comparing the legitimacy views of Finnish and Italian business managers. In the business context, managers often make decisions based on economic interests only; but for moral decisions, other means of legitimacy are required. Although both Finland and Italy are members of the European Union (EU), they differ in terms of cultural dimensions. The study contributes to previous research on managerial decision-making by showing, with a qualitative approach, that the differences between Finnish and Italian managers decision-making relate to the different ways of using legitimacy combined with the short-term vs. long-term orientation of the culture. Finnish managers use the property and perception views of legitimacy that reflect the short-term orientation and normative dimension of the culture, while Italian managers rely on a process view of legitimacy reflecting the long-term orientation.
Journal: Int. J. of Human Resources Development and Management
Pages: 149-164
Issue: 2/3
Volume: 21
Year: 2021
Keywords: cultural comparison; moral dilemma; legitimacy; decision-making.
File-URL: http://www.inderscience.com/link.php?id=116919
File-Format: text/html
File-Restriction: Open Access
Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:149-164

Template-Type: ReDIF-Article 1.0
Author-Name: Heli Häyrynen
Author-X-Name-First: Heli
Author-X-Name-Last: Häyrynen
Author-Name: Anna-Maija Lämsä
Author-X-Name-First: Anna-Maija
Author-X-Name-Last: Lämsä
Title: The effectiveness of leadership development in the military context from a gender viewpoint
Abstract:
In this case study, leadership development is investigated from the viewpoint of women in a military context. In particular, the effectiveness of a leadership development program in a specific context, namely the Finnish Defence Forces, is explored. The program being studied is unique because it is concerned with developing volunteers, not professional soldiers. A longitudinal, interview-based study of the topic was conducted with women who had participated in the program. The data consists of 45 open-ended interviews with 15 women. Each woman was interviewed three times: at the beginning, in the middle and at the end of the program. Content analysis was used to analyse the data. The results show that the current leadership model for effective leadership in the Finnish Defence Forces would benefit especially from the addition of an intrapersonal leadership competence dimension, to better take women's needs into consideration. By making the female point of view visible and acknowledging women's views, new resources can be created for military organisations.
Journal: Int. J. of Human Resources Development and Management
Pages: 99-115
Issue: 2/3
Volume: 21
Year: 2021
Keywords: case study; effectiveness; gender; leadership development; military leadership; woman.
File-URL: http://www.inderscience.com/link.php?id=116920
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:99-115

Template-Type: ReDIF-Article 1.0
Author-Name: Tero Montonen
Author-X-Name-First: Tero
Author-X-Name-Last: Montonen
Author-Name: Päivi Eriksson
Author-X-Name-First: Päivi
Author-X-Name-Last: Eriksson
Author-Name: Eeva Aromaa
Author-X-Name-First: Eeva
Author-X-Name-Last: Aromaa
Title: Liminality and hybridity of academic entrepreneurship
Abstract:
This article explores identities in-between and the experience of liminal and hybrid identities in academic work. The longitudinal qualitative case study illustrates how liminal identities crossing organisational boundaries can create a space for employee agency, in contrast to those within the organisation that are influenced by the employer. Using the concept of third space of hybridity, this article illustrates how employee agency can be exercised when identities that cross organisational boundaries are constructed as meaningful. The study is based on repeated narrative interviews with one university scientist over two years, and the experiences of in-between identities were analysed with narrative analysis. The article offers two contributions. First, it suggests that in-between identities are about liminality and hybridity at the same time. Second, it illustrates how the third space of hybridity provides a new ground for the study of changing academic work.
Journal: Int. J. of Human Resources Development and Management
Pages: 178-190
Issue: 2/3
Volume: 21
Year: 2021
Keywords: human resources; employee; identity; change; narrative; liminality; hybridity; university; business; case study.
File-URL: http://www.inderscience.com/link.php?id=116921
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:178-190

Template-Type: ReDIF-Article 1.0
Author-Name: Shreya Mishra
Author-X-Name-First: Shreya
Author-X-Name-Last: Mishra
Author-Name: Manosi Chaudhuri
Author-X-Name-First: Manosi
Author-X-Name-Last: Chaudhuri
Author-Name: Ajoy Kumar Dey
Author-X-Name-First: Ajoy Kumar
Author-X-Name-Last: Dey
Title: Workplace bullying in top management: a constructivist grounded theory study
Abstract:
Workplace bullying is a worldwide phenomenon, and the onus of safeguarding the employees from the same, remains with the top managers of the organisation. While exploring this phenomenon, the authors wondered what if the executives within the top management themselves become the target of bullying? Thus, this paper aims to explore aspects of workplace bullying within the top managers of organisations. A constructivist approach was taken for the study, which adopted a constructivist grounded theory method to capture and analyse 13 in-depth interviews with top executives from public and private sector organisations in India. It was found that top managers face intensified bullying. The study explored the antecedents, forms, repercussions, and ways of coping with bullying. Findings show that targets primarily face peer bullying and/or mobbing. This study bridges a gap in the literature which lacks empirical studies on bullying at the top level of organisations.
Journal: Int. J. of Human Resources Development and Management
Pages: 129-148
Issue: 2/3
Volume: 21
Year: 2021
Keywords: constructivist grounded theory; leadership; mobbing; workplace bullying; qualitative study; top managers; top management; upper echelons.
File-URL: http://www.inderscience.com/link.php?id=116922
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:129-148

Template-Type: ReDIF-Article 1.0
Author-Name: Lara Gonzalez-Porras
Author-X-Name-First: Lara
Author-X-Name-Last: Gonzalez-Porras
Author-Name: Anna Heikkinen
Author-X-Name-First: Anna
Author-X-Name-Last: Heikkinen
Author-Name: Johanna Kujala
Author-X-Name-First: Johanna
Author-X-Name-Last: Kujala
Title: Understanding stakeholder influence: lessons from a controversial megaproject
Abstract:
This study aims to extend the understanding of stakeholder influence in megaprojects by examining a controversial pulp mill project in Uruguay. The theoretical framework is based on stakeholder theory, focusing on stakeholder influences in international megaprojects. The research data comprise 96 newspaper articles from 2005 to 2009, and qualitative content analysis is used in the empirical analysis. The findings present the main events of the megaproject and how the stakeholder-firm and inter-stakeholder influences emerged and evolved during the project. This research contributes to the existing knowledge of stakeholder influence in megaprojects by showing that stakeholder influences are interdependent and non-exclusive and that stakeholder influence evolves over time. Moreover, the study examines inter-stakeholder influence in addition to stakeholder-firm influence and extends the stakeholder-firm classification, contributing to the literature on secondary stakeholder influence. The managerial implications emphasise the importance of understanding how stakeholders can be influenced by or, alternatively, exert influence in megaprojects.
Journal: Int. J. of Human Resources Development and Management
Pages: 191-213
Issue: 2/3
Volume: 21
Year: 2021
Keywords: stakeholder theory; stakeholder relationships; influence; megaprojects; conflict; case study; qualitative study; newspaper articles.
File-URL: http://www.inderscience.com/link.php?id=116923
File-Format: text/html
File-Restriction: Open Access
Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:191-213

Template-Type: ReDIF-Article 1.0
Author-Name: Linda Christie
Author-X-Name-First: Linda
Author-X-Name-Last: Christie
Author-Name: Katherine Dubrowski
Author-X-Name-First: Katherine
Author-X-Name-Last: Dubrowski
Title: Understanding the effects of inclusive strategic decision-making on embodiment of organisational values
Abstract:
This teaching case study examines strategic decisions made at a non-profit organisation to elevate staff and improve morale following voluntary employee turnover. A values survey administered before, and after, implementation of strategic decisions provides insight regarding personal and organisational values centred on collaboration, empowerment, accountability, and embracing change. Analysis of employee ratings across the two time periods revealed employees' views of the organisation had changed following employee turnover. Further analysis of the perceived rationale for ratings was used to explain how recent efforts to reorganise resulted in the collective embodiment of organisational values.
Journal: Int. J. of Human Resources Development and Management
Pages: 214-227
Issue: 2/3
Volume: 21
Year: 2021
Keywords: non-profit management; strategic decisions; organisational change; empowerment; collaboration.
File-URL: http://www.inderscience.com/link.php?id=116935
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:214-227

Template-Type: ReDIF-Article 1.0
Author-Name: Pooja Misra
Author-X-Name-First: Pooja
Author-X-Name-Last: Misra
Author-Name: Prachi Deepak Patil
Author-X-Name-First: Prachi Deepak
Author-X-Name-Last: Patil
Author-Name: Aparna Gupta
Author-X-Name-First: Aparna
Author-X-Name-Last: Gupta
Title: Customer satisfaction: impact of hedonic shopping in Delhi and National Capital Region
Abstract:
With the Indian retail industry in a boom phase, it is anticipated that the Indian retail market will increase by approximately 60% and be at USD1.1 trillion by 2020. Interestingly, along with the changing environment in the retail space, customer preferences and expectations have also been changing at a very fast pace. In the past researchers explained two dimensions of customers on the basis of their purchase intent - hedonic, who relate to the feelings of sensation and utilitarian whose primary intent is to fulfil the task or requirement (Batra, 1990; Voss et al., 2003). The present research seeks to study the impact of atmospheric factors, i.e., layout of the store, it is physical structure and ambience, lighting, profile, i.e., crowd and staff profile, as well as the location on the dependent variable, customer satisfaction for retail store operations in Delhi and National Capital Region (NCR).
Journal: Int. J. of Human Resources Development and Management
Pages: 228-242
Issue: 2/3
Volume: 21
Year: 2021
Keywords: hedonic shopping; customer satisfaction; store layout; lighting; crowd profile; staff profile; location.
File-URL: http://www.inderscience.com/link.php?id=116936
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:228-242

Template-Type: ReDIF-Article 1.0
Author-Name: Anuj Sharma
Author-X-Name-First: Anuj
Author-X-Name-Last: Sharma
Title: Collective ownership: an Expo Mart for the exporter by the exporter
Abstract:
Till early 2000s, barring few, there was lack of exhibition facilities in National Capital Region (NCR) of India. Rakesh Kumar who was heading Export Promotion Council for Handicraft felt that this was one of the major problem in improving handicraft exports from India. To overcome this, Rakesh consulted the industry and government bodies and as a result, Expo Mart having state-of-art facilities for organising exhibitions in NCR was conceptualised. This was planned as special purpose vehicle (SPV), primarily funded by exporters and supported by other government and non-government bodies. The case highlights the challenges faced by Rakesh Kumar at every stage of development of Expo Mart, from conducting the feasibility analysis, allotment of land and till the complete facility was developed and also the future challenges like fighting the competition and arranging finances for future growth. The case also highlights the leadership qualities like shared ownership, mutual trust, determination, integrity, empathy, employee empowerment, crisis management, stakeholders' integration and financial acumen that led to the success of Expo Mart.
Journal: Int. J. of Human Resources Development and Management
Pages: 116-128
Issue: 2/3
Volume: 21
Year: 2021
Keywords: transformational leadership; collective ownership; handicraft export; exhibitions; special purpose vehicle; SPV.
File-URL: http://www.inderscience.com/link.php?id=116937
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:2/3:p:116-128

Template-Type: ReDIF-Article 1.0
Author-Name: Ryan McCann
Author-X-Name-First: Ryan
Author-X-Name-Last: McCann
Author-Name: Stuart Allen
Author-X-Name-First: Stuart
Author-X-Name-Last: Allen
Title: A case study of strategic human resource management: implementation levels and communication
Abstract:
The communication of information relevant to strategic human resource management (SHRM) has the potential to support SHRM implementation and should be reflected in the activity of an organisation's inter- and intra-organisational communication networks as forms of organisational information processing. This multiple case study examined SHRM implementation levels in a sample of oil and gas companies with the aim of examining the extent to which communication flows reflect the level of SHRM implementation. The case studies showed similarly low levels of SHRM-related communication and SHRM implementation, suggesting the need for further research to explore this relationship. The authors propose that SHRM-related communication could be an additional factor in assessing SHRM implementation levels and that organisational design must be considered in understanding low levels of SHRM-related communication.
Journal: Int. J. of Human Resources Development and Management
Pages: 1-19
Issue: 1
Volume: 21
Year: 2021
Keywords: strategic human resource management; SHRM; organisational communication; organisational information processing; networks; oil and gas industry; case study; western Pennsylvania.
File-URL: http://www.inderscience.com/link.php?id=114892
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:1:p:1-19

Template-Type: ReDIF-Article 1.0
Author-Name: Dominika Bąk-Grabowska
Author-X-Name-First: Dominika
Author-X-Name-Last: Bąk-Grabowska
Author-Name: Katarzyna Piwowar-Sulej
Author-X-Name-First: Katarzyna
Author-X-Name-Last: Piwowar-Sulej
Title: Professional training in the context of the diversity of workplaces: project teams and non-standard forms of employment
Abstract:
This article presents a discussion on the approach to professional training of employees who work in an unusual, non-routine work organisation, which is illustrated by working in project teams, or when people are employed in non-standard forms. The purpose of the study is to indicate what the differences are in approaching professional training of employees working in project teams or while working within the framework of non-standard forms of employment. Both phenomena are a part of the diversity of workplaces in contemporary organisations. Apart from presenting the theoretical approaches, the analysed issues are illustrated by the presentation of the previously conducted quantitative research results and case studies. The first two cases refer to work in project teams, while the third covers employment in non-standard forms.
Journal: Int. J. of Human Resources Development and Management
Pages: 20-34
Issue: 1
Volume: 21
Year: 2021
Keywords: human resources development; professional training; project management; project team; non-standard form of employment; contractors.
File-URL: http://www.inderscience.com/link.php?id=114893
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:1:p:20-34

Template-Type: ReDIF-Article 1.0
Author-Name: Abbie Lambert
Author-X-Name-First: Abbie
Author-X-Name-Last: Lambert
Author-Name: Suzanne Clinton
Author-X-Name-First: Suzanne
Author-X-Name-Last: Clinton
Author-Name: Lee Tyner
Author-X-Name-First: Lee
Author-X-Name-Last: Tyner
Title: Service-profit chain: literature review and recommendations for future research within the restaurant industry
Abstract:
Increasing pressure has been placed on the restaurant industry concerning the employee-employer relationship and organisations struggle to implement strategies that successfully address workforce concerns while continuing to optimise financial performance. Service management and service-profit chain literature have offered initial support for a framework in which employee perceptions influence customer perceptions of service, which in turn affect financial results. The following paper examines the growing body of service-profit chain literature and provides suggestions for future research within the industry including evaluating employee engagement as the employee perceptions' construct within the chain.
Journal: Int. J. of Human Resources Development and Management
Pages: 35-53
Issue: 1
Volume: 21
Year: 2021
Keywords: service-profit chain; restaurant industry; service management; employee engagement.
File-URL: http://www.inderscience.com/link.php?id=114895
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File-Restriction: Access to full text is restricted to subscribers.
Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:1:p:35-53

Template-Type: ReDIF-Article 1.0
Author-Name: Stanislav Peregrin
Author-X-Name-First: Stanislav
Author-X-Name-Last: Peregrin
Author-Name: Josef Jablonsky
Author-X-Name-First: Josef
Author-X-Name-Last: Jablonsky
Title: Comparison of the analytic hierarchy process and the analytic network process in human resource management
Abstract:
Employee selection is one of the essential functions of human resource management. The main aim of the paper is to analyse the application of multiple criteria decision-making (MCDM) methods in the process of the employee recruitment process to establish frameworks that help accepting best decisions. Information about the candidates, which was acquired by managers during various kinds of testing and personal interviews at the assessment centre, constitutes the input data of our research. Subsequently, this information was processed and analysed using two of the most popular MCDM methods - the analytic hierarchy process (AHP) and the analytic network process (ANP). These were chosen because of their versatility and high efficiency in solving various types of decision-making problems. Finally, we compared the outcomes obtained by both methods. We discuss their potential for practical use. The application of AHP seems to be preferable for this group of problems because of its simplicity, and because less information is required from decision-makers.
Journal: Int. J. of Human Resources Development and Management
Pages: 75-93
Issue: 1
Volume: 21
Year: 2021
Keywords: human resource management; decision-making; multiple criteria decision-making; MCDM; analytic hierarchy process; AHP; analytic network process; ANP.
File-URL: http://www.inderscience.com/link.php?id=114898
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:1:p:75-93

Template-Type: ReDIF-Article 1.0
Author-Name: Randi L. Sims
Author-X-Name-First: Randi L.
Author-X-Name-Last: Sims
Author-Name: Yuliya Yurova
Author-X-Name-First: Yuliya
Author-X-Name-Last: Yurova
Author-Name: Peter Zeidler
Author-X-Name-First: Peter
Author-X-Name-Last: Zeidler
Title: The importance of organisational justice on schedule satisfaction: a study of Latin American call centre employees
Abstract:
Using organisational justice theory as a basis for hypotheses formation, we consider the relationship between fairness perceptions in how employee work shifts are assigned and reported employee satisfaction with their work schedule. Secondary survey data (<i>N</i> = 3,871) from employees working in call centres in Costa Rica, Brazil, and Argentina were supplied by the employing organisation. We randomly drew 400 replies from each country for use in hypothesis testing. The results suggest that feelings of justice are positively related to employee feelings of satisfaction with their work schedule. Procedural and distributive justices are the strongest predictors. Length of time with the company was found to moderate the relationship between interactional justice and satisfaction with the schedule, with the effect significantly greater for recently hired employees. We also consider the impact of national culture on the relationship between justice perceptions and reported schedule satisfaction. The findings suggest that the relationship between distributive and procedural justice and satisfaction with schedule is stronger for employees from the high power distance national culture of Brazil. Implications for theory and recommendations for practice are offered.
Journal: Int. J. of Human Resources Development and Management
Pages: 54-74
Issue: 1
Volume: 21
Year: 2021
Keywords: organisational justice; national culture; call centre; moderation; tenure; distributive justice; procedural justice; satisfaction; power distance; honeymoon effect.
File-URL: http://www.inderscience.com/link.php?id=114899
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Handle: RePEc:ids:ijhrdm:v:21:y:2021:i:1:p:54-74