Template-Type: ReDIF-Article 1.0 Author-Name: Matthew Kenneth Hendricks Author-X-Name-First: Matthew Kenneth Author-X-Name-Last: Hendricks Author-Name: Adheesh Budree Author-X-Name-First: Adheesh Author-X-Name-Last: Budree Title: Can a mobile credit-scoring model provide better accessibility to South African citizens requiring micro-lending? Abstract: This paper investigates developing a conceptual model for credit scoring microfinance in South Africa. This poses an issue as the demand for micro-lending arise primarily from the lowest income groups who are normally found in rural or peri-urban areas and are not easily accessible. Current literature and research on credit scoring models within microfinance for low-income groups was found to be extremely limited. Based on current research, this paper assessed the use of collateral and collateral substitutes, innovative methods behind credit scoring and mobile technology which could drive a credit scoring model to provide access to underprivileged citizens. Based on the findings of this study, a best practice conceptual model that develops a form of credit scorecard based on an applicant's social media credit score, psychometric score, mobile credit score and the presence of collateral and collateral substitutes that can help increase accessibility of microfinance to underprivileged recipients was developed. Journal: Int. J. of Electronic Finance Pages: 157-169 Issue: 3 Volume: 9 Year: 2019 Keywords: microfinance; micro-lending; credit scoring; screening; ICT4D; mobile. File-URL: http://www.inderscience.com/link.php?id=99001 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:3:p:157-169 Template-Type: ReDIF-Article 1.0 Author-Name: Candy Lim Chiu Author-X-Name-First: Candy Lim Author-X-Name-Last: Chiu Author-Name: Jason Lim Chiu Author-X-Name-First: Jason Lim Author-X-Name-Last: Chiu Author-Name: Somkiat Mansumitrchai Author-X-Name-First: Somkiat Author-X-Name-Last: Mansumitrchai Title: Stages in the development of consumers' online trust as mediating variable in online banking system: a proposed model Abstract: Several studies suggest that consumers have not adopted online banking system to the same degree primarily because of online trust related issues. It is a long-term barrier for realising the potentials of B2C banking innovations. However, current literature relating to trust in online banking arguably falls short in at least two areas. First, lack of comprehensive study detailing the stages of trust as mediating variable between antecedents and consequence in order to understand consumers' online trust formation on self-service technologies. Second, most prior studies focus only on the general concept and effect of trust on consumer behavioural intention, adoption decision, and utilisation of innovations. This study tries to fill these gaps by systematically analysing online trust based on behavioural adoption models and technology acceptance theories as a fundamental prerequisite of B2C relationship in the retail industry, leading to the positive adoption of innovation. Journal: Int. J. of Electronic Finance Pages: 170-201 Issue: 3 Volume: 9 Year: 2019 Keywords: trust; antecedents; consequences; mediating; online banking; internet banking; mobile banking; adoption; stages of trust; offline trust; online trust. File-URL: http://www.inderscience.com/link.php?id=99003 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:3:p:170-201 Template-Type: ReDIF-Article 1.0 Author-Name: Arash Moradi Author-X-Name-First: Arash Author-X-Name-Last: Moradi Author-Name: Mojtaba Alizadeh Author-X-Name-First: Mojtaba Author-X-Name-Last: Alizadeh Author-Name: Masoud Samadi Author-X-Name-First: Masoud Author-X-Name-Last: Samadi Author-Name: Rubiyah Yusof Author-X-Name-First: Rubiyah Author-X-Name-Last: Yusof Title: Understanding the characteristics of financial time series through neural network and SVM approaches Abstract: Exchange rate has been always a focal point for researchers within international scope. Globalisation and the role of exchange rate create a challenging market where short-term prediction is concerned. The ability to predict the exchange rate is a challenging topic for professionals and practitioners. This paper proposes a method to address the current issues of predicting the market changes using characteristics of financial time series. The main idea is that neural network and support vector machine (SVM) approaches are employed to train and test the results in different instances. Findings indicate the superiority of correct sets over incorrect, while criteria sets had been sometimes better results. Furthermore, linear kernel was more likely to encounter convergence problems than other types which oppose to primary dataset. Finally, the accuracy of the proposed prediction methods is analysed and compared with related works. Journal: Int. J. of Electronic Finance Pages: 202-216 Issue: 3 Volume: 9 Year: 2019 Keywords: financial time series; support vector machine; SVM; neural network; exchange rate prediction. File-URL: http://www.inderscience.com/link.php?id=99045 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:3:p:202-216 Template-Type: ReDIF-Article 1.0 Author-Name: Tanu Tiwari Author-X-Name-First: Tanu Author-X-Name-Last: Tiwari Author-Name: Alpana Srivastava Author-X-Name-First: Alpana Author-X-Name-Last: Srivastava Author-Name: Surendra Kumar Author-X-Name-First: Surendra Author-X-Name-Last: Kumar Title: Adoption of digital payment methods in India Abstract: India is home to 17.5% of the world's population and nearly 76% of its adult population does not understand even the basic financial concepts. Post-independence, Government of India has put continued effort to include more and more people and entities under the sphere of banking and financial services. Indian banking history has witnessed reforms, liberalisation and privatisation. Over the time innovation in digital technologies has led to adoption of digital payments to boost slow penetration of financial inclusion (FI). In this study, it has been tried to find the current state of digital financial inclusion (DFI) and reasons for its poor performance and challenges. This study can help in removing lacunas in the program and help in better implementation of DFI and there by achieving the goal of FI at broader level. Results suggest that education, awareness and internet accessing devices are three major reasons behind lower penetration of digital payments in India. Journal: Int. J. of Electronic Finance Pages: 217-229 Issue: 3 Volume: 9 Year: 2019 Keywords: digital payment; financial inclusion; digital financial inclusion; DFI; payment banks; digital India. File-URL: http://www.inderscience.com/link.php?id=99058 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:3:p:217-229 Template-Type: ReDIF-Article 1.0 Author-Name: Safiat Ali Sabr Ali Author-X-Name-First: Safiat Ali Sabr Author-X-Name-Last: Ali Author-Name: Kamal Eldin Hassan Ibrahim Eldaw Author-X-Name-First: Kamal Eldin Hassan Ibrahim Author-X-Name-Last: Eldaw Author-Name: Mutasem K. Alsmadi Author-X-Name-First: Mutasem K. Author-X-Name-Last: Alsmadi Author-Name: Ibrahim Almarashdeh Author-X-Name-First: Ibrahim Author-X-Name-Last: Almarashdeh Title: Determinants of deposit of commercial banks in Sudan: an empirical investigation (1970-2012) Abstract: This present study scrutinises the factors determining the magnitude of deposits of commercial banks operating in Sudan during the period from 1970 to 2012. Factors under scrutiny are inflation rate, total credit as a percentage of GDP, interest rate (profit margin), money supply as the GDP percentage and per capita GDP. This study utilises the approach of autoregressive distributed lag (ARDL) to co-integration and the related error correction model (ECM) for the examination of the factors. The main results obtained suggest that within the long-run, inflation and money supply show negative impacts on total deposits. Conversely, credit, interest rate (profit margin) and real per capita GDP have positive impact on total deposits. Within the short-run, using OLS method, although nearly variables demonstrate that they are statistically significant, they are exhibiting the wrong signs. Nevertheless, the coefficient of the lagged residual (<i>EC</i><SUB align="right"><SMALL><i>t</i>&minus;1</SMALL></SUB>) within the ECM model has the correct sign and is highly significant which implies that in the long-run equilibrium, the dependent variable has the inclination for adapting to any deviations. Journal: Int. J. of Electronic Finance Pages: 230-255 Issue: 3 Volume: 9 Year: 2019 Keywords: banking system; long-run; short-run; deposits; determinants. File-URL: http://www.inderscience.com/link.php?id=99066 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:3:p:230-255 Template-Type: ReDIF-Article 1.0 Author-Name: Hasnan Baber Author-X-Name-First: Hasnan Author-X-Name-Last: Baber Title: Relevance of e-SERVQUAL for determining the quality of FinTech services Abstract: Despite the rise of FinTech, the definition of this sector is still vague. The services offered by FinTech differ widely, but all share some commonalities. As FinTech is a growing service sector, there is a need to check the service quality offered by the different service providers. The study was conducted on Islamic banks of Malaysia and UAE which offer Fintech services to their customers. A 26-item questionnaire was used to gather data from 325 customers by strata sampling. Statistical data was analysed through various tests like reliability analysis, sample adequacy, factor analysis and regression analysis using SPSS 25.0. Shariah compliance variable was added to the e-SERVQUAL model to make it relevant for Islamic banks. This study found that Shariah compliance information, site aesthetic, efficient and reliable services, and fulfilment of promises and transaction has a significant impact on the customer satisfaction in Islamic banks for the FinTech services offered. Journal: Int. J. of Electronic Finance Pages: 257-267 Issue: 4 Volume: 9 Year: 2019 Keywords: e-SERVQUAL; FinTech; customer satisfaction; Islamic banks. File-URL: http://www.inderscience.com/link.php?id=104070 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:4:p:257-267 Template-Type: ReDIF-Article 1.0 Author-Name: A. Senthil Kumar Author-X-Name-First: A. Senthil Author-X-Name-Last: Kumar Author-Name: Y. Arun Palanisamy Author-X-Name-First: Y. Arun Author-X-Name-Last: Palanisamy Title: Examining the consumers' preference towards adopting the mobile payment system Abstract: The research examines the drivers and shared preferences of consumers towards adopting the mobile payment systems in the Indian context. A survey was conducted with 152 respondents in the Coimbatore City, State of Tamil Nadu, India. A structured questionnaire was developed using the technology acceptance model (TAM) framework constructs. The multivariate tools like factor analysis and cluster analysis were used for data analysis. The results reveal that perceived usefulness and ease of using mobile payments primarily drive the preferences of consumers. The common preferences among users and non-users of mobile payment services were classified and analysed. The insights from the classification have managerial implications, and the paper discusses them in detail. Journal: Int. J. of Electronic Finance Pages: 268-286 Issue: 4 Volume: 9 Year: 2019 Keywords: adoption preferences; technology acceptance model; TAM; factor analysis; cluster analysis; mobile payments. File-URL: http://www.inderscience.com/link.php?id=104071 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:4:p:268-286 Template-Type: ReDIF-Article 1.0 Author-Name: Aishwarya Nagpal Author-X-Name-First: Aishwarya Author-X-Name-Last: Nagpal Author-Name: Megha Jain Author-X-Name-First: Megha Author-X-Name-Last: Jain Author-Name: Abhay Jain Author-X-Name-First: Abhay Author-X-Name-Last: Jain Title: Unearthing digital financial services and financial inclusion: an empirical evidence from India Abstract: The present study aims at determining the role of information and communication technologies (ICTs), macroeconomic and demographic characteristics of individuals in advancing financial inclusion levels in India. Financial inclusion has been proxied by credit penetration, account ownership and digital financial services by key digital modes (i.e., mobile cellular subscriptions and internet penetration). The secondary data have empirically been analysed by using ordinary least squares estimation at the macro-level and employing logistic regression at the micro-level. The findings suggest that internet usage and mobile penetration rates have a positive association with financial inclusion in India. The study further discovers that individual characteristics and economic circumstances like education level, income level, age, gender, government transfers and saving behaviour are also likely to impact financial inclusion indicators in India. Unearthing a perfect balance between adopting an inclusive financial approach, pro-poor growth, and a technologically advanced infrastructure is indispensable for each facet that has an important role to contribute. Finally, the study recommends that such moves are not an end in themselves, rather expected to shoulder the responsibility of creating new economic order in India via financial inclusion toolbox through sustainable development goals (SDGs). Journal: Int. J. of Electronic Finance Pages: 287-309 Issue: 4 Volume: 9 Year: 2019 Keywords: technology; financial inclusion; digital financial services; DFS; financial development; account ownership; logistic regression; India. File-URL: http://www.inderscience.com/link.php?id=104075 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:4:p:287-309 Template-Type: ReDIF-Article 1.0 Author-Name: Wondwossen Jerene Author-X-Name-First: Wondwossen Author-X-Name-Last: Jerene Author-Name: Dhiraj Sharma Author-X-Name-First: Dhiraj Author-X-Name-Last: Sharma Title: The adoption of banking technology and electronic financial services: evidence from selected bank customers in Ethiopia Abstract: This study was aimed to investigate factors that determine bank customers' intention to adopt electronic banking technologies and electronic financial services in Ethiopia. The TAM model was used that constructed with perceived financial trust, perceived financial risk, subjective norm, and awareness as exogenous factors that predict bank customers' intention to adopt digital technologies. Self-administered questionnaire was used for data collected from 412 bank customers and the exploratory factor analysis (EFA) of data confirmed it was internally consistent enough to measure each factor. Similarly, the confirmatory factor analysis (CFA) of data was revealed that there was no concern of convergent and discriminant validity. According to SEM analysis using AMOS, the finding of the study shows perceived ease of use, perceived usefulness, perceived financial trust, subjective norm and awareness about new electronic banking technology positively predict bank customers' intention to adopt it. However, perceived financial risk negatively influences customers' intention to adopt banking technology and researchers' suggestions were forwarded in the paper. Journal: Int. J. of Electronic Finance Pages: 310-328 Issue: 4 Volume: 9 Year: 2019 Keywords: banking technology; electronic financial services; financial trust; perceived financial risk; adoption; customer awareness; perceived ease of use; e-banking; electronic banking; Ethiopia. File-URL: http://www.inderscience.com/link.php?id=104080 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijelfi:v:9:y:2019:i:4:p:310-328