Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Meiyi Liu Author-X-Name-First: Meiyi Author-X-Name-Last: Liu Author-Name: Qianwen Ariel Xu Author-X-Name-First: Qianwen Ariel Author-X-Name-Last: Xu Author-Name: Chang Xiong Author-X-Name-First: Chang Author-X-Name-Last: Xiong Title: Factors affecting student satisfaction in e-learning Abstract: The purpose of this study is to investigate the factors that influence college student satisfaction with e-learning. Authors also attempt to explore the relationship between usage intention and factors affecting e-learner satisfaction. Both qualitative and quantitative methods were adopted for this study. 224 undergraduates from Suzhou participated in the data collection process. Correlation analysis and multiple regression analysis were conducted to examine relationships between various antecedents and the usage intention of online courses. It is found that external factors such as class interaction and the quality of teachers impose a significant impact on student satisfaction. Internal factors such as the level of self-discipline and the degree of concentration also influence satisfaction. Both external factors and internal factors had positive effects on the usage intention of online courses. The findings may assist faculty in designing quality online courses to meet students' needs better and improve student satisfaction. Journal: Int. J. of Business and Systems Research Pages: 401-422 Issue: 4 Volume: 16 Year: 2022 Keywords: e-learning; college students; satisfaction; online course; course design; learning abilities; learning intention. File-URL: http://www.inderscience.com/link.php?id=123926 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:4:p:401-422 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Fangyu Wang Author-X-Name-First: Fangyu Author-X-Name-Last: Wang Author-Name: Qianwen Ariel Xu Author-X-Name-First: Qianwen Ariel Author-X-Name-Last: Xu Title: Factors that influence decision-making over online and face-to-face examination preparation training courses Abstract: Distance education has become a widely used means in both campus and training institutions. Yet, a huge gap still exists between the market shares of online courses and traditional classroom courses. This study seeks to investigate the factors that influence students' decisions of not accepting online courses over traditional classroom courses. The researchers conducted interviews and questionnaires to survey 318 Xi'an Jiaotong-Liverpool University (XJTLU) students and nine interviewees. The main findings are as follows: 1) in general, students are more likely to select traditional courses over online courses; 2) external factors such as price, characteristics of instructors and courses, and internal factors like gender and age play an essential part in decision making; 3) incorporation between digital techniques and online courses is too insufficient to maximise the effectiveness of online courses. The researcher believed the biggest obstacle is that the training agency lacks careful consideration from the perspective of students. Journal: Int. J. of Business and Systems Research Pages: 732-758 Issue: 5/6 Volume: 16 Year: 2022 Keywords: e-learning; face-to-face learning; online learning; integrated learning; interactive learning; e-learning case study. File-URL: http://www.inderscience.com/link.php?id=125465 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:732-758 Template-Type: ReDIF-Article 1.0 Author-Name: Christina Wirawan Author-X-Name-First: Christina Author-X-Name-Last: Wirawan Author-Name: Gatot Yudoko Author-X-Name-First: Gatot Author-X-Name-Last: Yudoko Author-Name: Yuliani Dwi Lestari Author-X-Name-First: Yuliani Dwi Author-X-Name-Last: Lestari Title: Open innovation implementation to encourage corporate entrepreneurship through product-service system to sustain industrial estate firms: Indonesian evidence Abstract: Industrial estate firms have limited land and buildings as their main business so they need to create a new business model and innovation. Open innovation is a concept that emphasises the external resources used for creating ideas and innovations to encourage corporate entrepreneurship. This article builds a conceptual framework about open innovation implementation to encourage corporate entrepreneurship through PSS for Indonesian industrial estate firms. This article also compared open innovations implementation between state-owned and private-owned industrial estate. To build the conceptual framework, deductive and inductive approach were used. This study found that corporate entrepreneurship and open innovation concepts apply to Indonesian industrial estate firms. However, there are open innovation implementation differences between state-owned and private-owned industrial estate firms, the more outside resources involved, the more creative and variety of innovations obtained. The novelty of this article is to combine open innovation, corporate entrepreneurship and PSS concept for industrial estate firms. Journal: Int. J. of Business and Systems Research Pages: 552-574 Issue: 5/6 Volume: 16 Year: 2022 Keywords: corporate entrepreneurship; Indonesian industrial estate firms; open innovation; product-service system; PSS. File-URL: http://www.inderscience.com/link.php?id=125466 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:552-574 Template-Type: ReDIF-Article 1.0 Author-Name: Tuan Le-Anh Author-X-Name-First: Tuan Author-X-Name-Last: Le-Anh Author-Name: Tam Nguyen To Author-X-Name-First: Tam Nguyen Author-X-Name-Last: To Author-Name: Hung Duong Van Author-X-Name-First: Hung Duong Author-X-Name-Last: Van Title: Factors influencing innovation and operating performance in power distribution companies Abstract: In the Vietnam economy, power distribution companies play a very important role and are responsible for distributing electricity to all consumers in Vietnam. This research analysed factors influencing management innovation and operating performance in this type of company. In this study, we tested 14 hypotheses using data collected from 130 top managers and other key personnel from power distribution companies in Vietnam. The data had been analysed using the exploratory factor analysis and PLS-SEM approach. The results confirm that organisational learning, workforce capability, and network involvement have positive influences on management innovation. Among these factors, network involvement has the highest impact. The study also shows the important roles of intra-organisational antecedents to mediate the relationships between top management support, network involvement and management innovation. A surprising result is that management innovation does not have a direct impact on operating performance, but shows an indirect influence through technological innovation. Journal: Int. J. of Business and Systems Research Pages: 575-598 Issue: 5/6 Volume: 16 Year: 2022 Keywords: management innovation; technological innovation; state-owned power corporation; impacting factors; power distribution company. File-URL: http://www.inderscience.com/link.php?id=125467 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:575-598 Template-Type: ReDIF-Article 1.0 Author-Name: Bih-Ru Lea Author-X-Name-First: Bih-Ru Author-X-Name-Last: Lea Author-Name: Wen-Bin Yu Author-X-Name-First: Wen-Bin Author-X-Name-Last: Yu Author-Name: Hokey Min Author-X-Name-First: Hokey Author-X-Name-Last: Min Title: Influential factors in decision support capabilities of a mobile-enabled interactive analytical dashboard system Abstract: With the growing complexity of the decision-making process in business applications, a mobile-enabled analytical dashboard system becomes a popular visualisation tool to harness the power of big data for timely and more informed decisions. To maximise the usefulness of an analytical dashboard system as a decision support tool, this paper identifies a host of factors influencing the decision support capabilities including the user's device type, IT knowledge, daily mobile usage, country of origin, gender, number of computer classes taken, and year in school. The results indicate that a user's device type and computer knowledge significantly influence both the efficiency and effectiveness of an interactive analytical dashboard system to enhance its decision support capabilities. The user's country of origin also influences the effectiveness of the dashboard's decision support capabilities. Journal: Int. J. of Business and Systems Research Pages: 423-447 Issue: 4 Volume: 16 Year: 2022 Keywords: analytical dashboard system; data visualisation; decision support; mobile analytics; mobile devices. File-URL: http://www.inderscience.com/link.php?id=123932 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:4:p:423-447 Template-Type: ReDIF-Article 1.0 Author-Name: Gallang Perdhana Dalimunthe Author-X-Name-First: Gallang Perdhana Author-X-Name-Last: Dalimunthe Author-Name: Yuyus Suryana Author-X-Name-First: Yuyus Author-X-Name-Last: Suryana Author-Name: Dwi Kartini Author-X-Name-First: Dwi Author-X-Name-Last: Kartini Author-Name: Diana Sari Author-X-Name-First: Diana Author-X-Name-Last: Sari Title: The effect of experience quality on behaviour intention: the mediating role of tourists' perceived value in subak cultural landscape of Bali, Indonesia Abstract: This article examines the relationship between international tourists' experience quality and perceived value on behaviour intention for the subak cultural landscape as a heritage destination in Bali, Indonesia. The study focused on the impact of functional value, education value, emotional value, and novelty value together with experience quality as the driving force towards behaviour intention. A total of 250 sets of structured questionnaires were distributed to tourists who visited the subak cultural landscape. Data were analysed using structural equation modelling (SEM) to identify the relationship between three variables. The results indicate that experience quality and tourists' perceived value have significant effect on behaviour intention. The study also reveals the tourists' perceived value as the mediator for experience quality and behaviour intention. This study highlights the importance of experience quality and tourists' perceived value for heritage destination, also provides implications for the government towards international tourists' behaviour intention in heritage destinations. Journal: Int. J. of Business and Systems Research Pages: 515-532 Issue: 5/6 Volume: 16 Year: 2022 Keywords: experience quality; destination image; perceived value; behaviour intention; heritage tourism; Indonesia. File-URL: http://www.inderscience.com/link.php?id=125468 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:515-532 Template-Type: ReDIF-Article 1.0 Author-Name: Muftawu Dzang Alhassan Author-X-Name-First: Muftawu Dzang Author-X-Name-Last: Alhassan Author-Name: Ibrahim Osman Adam Author-X-Name-First: Ibrahim Osman Author-X-Name-Last: Adam Title: The effect of mobile phone penetration on e-commerce diffusion: a global perspective using structural equation modelling Abstract: Mobile technologies especially mobile phones have become an essential part of individual lives. This has led to a swift change in people's engagement in electronic commerce. Whilst information systems literature touts the benefits of mobile technology in propelling e-commerce, there is a lack of studies that have empirically examined the dual effects of mobile infrastructure and mobile affordability on e-commerce adoption at the global level. Furthermore, on the linkages between mobile infrastructure, mobile affordability, and e-commerce adoption, the mediating role of trust has not been widely explored. To fill this gap, we develop and empirically validate an integrated e-commerce model based on the swift trust theory. We rely on secondary data from 107 countries and partial least square structural equation modelling as the analytical tool. Our findings show that whilst mobile infrastructure and mobile affordability does not positively influence e-commerce uptake, trust significantly influences e-commerce adoption at the global level. Also, the mediating role of trust was not supported. We provide some directions for future research. Journal: Int. J. of Business and Systems Research Pages: 783-804 Issue: 5/6 Volume: 16 Year: 2022 Keywords: mobile infrastructure; mobile affordability; e-commerce adoption; mobile technology. File-URL: http://www.inderscience.com/link.php?id=125469 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:783-804 Template-Type: ReDIF-Article 1.0 Author-Name: Maryam Ebrahimi Author-X-Name-First: Maryam Author-X-Name-Last: Ebrahimi Title: Using soft systems methodology to corporate cultural change system analysis Abstract: Cultural changes in a large corporation which was split into several smaller separate corporations, under new vision, mission and leadership, is in need of a different culture deal with a fuzzy condition. Using soft systems methodology (SSM), the cultural change is analysed in the National Petrochemical Company (NPC). After data collection by means of interviews with stakeholders involved including senior manager, middle managers, employees, and customers, the richest possible picture of the problem situation is built up, root definitions via the mnemonic CATWOE are applied to define the relevant systems including the cultural change coalition, strategy formulation, structure reorganising, human resources management system redesigning, and training managers to be coaches. Accordingly, the conceptual model declaring the essential plans for the transition from the current status to the desired status is developed. Desired state includes the cultures of goal orientation, innovation, social responsibility, and humanism. Journal: Int. J. of Business and Systems Research Pages: 448-468 Issue: 4 Volume: 16 Year: 2022 Keywords: soft systems methodology; SSM; organisational culture; change management; social responsibility; innovation; training; organisational strategies; human resources. File-URL: http://www.inderscience.com/link.php?id=123937 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:4:p:448-468 Template-Type: ReDIF-Article 1.0 Author-Name: Eissa A. Al-Homaidi Author-X-Name-First: Eissa A. Author-X-Name-Last: Al-Homaidi Author-Name: Mosab I. Tabash Author-X-Name-First: Mosab I. Author-X-Name-Last: Tabash Author-Name: Borhan Omar Ahmed Al-Dalaien Author-X-Name-First: Borhan Omar Ahmed Author-X-Name-Last: Al-Dalaien Author-Name: Amgad S.D. Khaled Author-X-Name-First: Amgad S.D. Author-X-Name-Last: Khaled Author-Name: Fatehi Almugari Author-X-Name-First: Fatehi Author-X-Name-Last: Almugari Title: The impact of firm-specific determinants, external factors and voluntary disclosure on capital structure: an empirical analysis of Islamic banks in Yemen Abstract: The purpose of this paper is to examine the impact of firm-specific features, external factors, and voluntary disclosure on capital structure of three Islamic banks in Yemen. The capital structure measured by banks' leverage (LEV) was considered a dependent variable that worked against firm-specific determinants, macroeconomic factors, and voluntary disclosure. The results indicated that voluntary disclosure has a significant influence on capital structure. The results indicated that among the firm-specific variables, assets-in-place, performance, and bank size are found to have a strongly significant influence on capital structure. With regard to macroeconomic variables, the results revealed that economic activity (GDP) and inflation rate are found to have an insignificant influence on capital structure. The research paper suggested that bankers recognise voluntary transparency in a manner that would enhance financial leverage for Islamic banks. To the researcher's best knowledge, there is no empirical evidence that examined the relationship between firm-specific characteristics, external factors, and voluntary disclosure with financial leverage in the annual reports of Islamic banks' working in Yemen. Journal: Int. J. of Business and Systems Research Pages: 599-623 Issue: 5/6 Volume: 16 Year: 2022 Keywords: firm-specific factors; macroeconomic factors; voluntary disclosure; VDI; financial leverage; Islamic institutions; Yemen. File-URL: http://www.inderscience.com/link.php?id=125475 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:599-623 Template-Type: ReDIF-Article 1.0 Author-Name: Nurus Sa'adah Author-X-Name-First: Nurus Author-X-Name-Last: Sa'adah Author-Name: Ratna Sesotya Wedadjati Author-X-Name-First: Ratna Sesotya Author-X-Name-Last: Wedadjati Author-Name: Achmad Fauzan Asmara Author-X-Name-First: Achmad Fauzan Author-X-Name-Last: Asmara Title: Evaluating equal employment opportunity in Indonesian industries to accommodate disabled workers Abstract: A disabled person has difficulty finding a decent job according to their skills because of no job availability. To address this, the government created a regulation requiring companies to provide equal opportunities to people with disabilities. After the regulation was enacted, it was not implemented to the maximum in private and state-owned enterprises (SOEs). Therefore, the purpose of this research is to find out what are the employment opportunities in Indonesia for people with disabilities, what are the forms of equal employment opportunity (EEO) for people with disabilities, and whether Indonesian HR managers know the rules governing disability quotas. Data collection was made with focus group discussion (FGD) and interviews conducted by involving managers and staff members of human resources who are members of the Gerakan Nasional Indonesia Kompeten. This study concluded that the quota of 1% had not been met for non-SOE companies, so it can be said that EEO is not carried out in non-SOE companies, while state-owned enterprises EEO has begun to be enforced primarily in the recruitment process. Journal: Int. J. of Business and Systems Research Pages: 624-643 Issue: 5/6 Volume: 16 Year: 2022 Keywords: equal; employment; opportunity; equal employment opportunity; EEO; industries; accommodate; disability workers. File-URL: http://www.inderscience.com/link.php?id=125476 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:624-643 Template-Type: ReDIF-Article 1.0 Author-Name: Abdul Ghofar Author-X-Name-First: Abdul Author-X-Name-Last: Ghofar Author-Name: Hendi Subandi Author-X-Name-First: Hendi Author-X-Name-Last: Subandi Author-Name: Areta Widya Kusumadewi Author-X-Name-First: Areta Widya Author-X-Name-Last: Kusumadewi Title: Agency problem, intellectual capital and good corporate governance model for village-owned enterprises (BUMDes) in Indonesia Abstract: This study develops a good corporate governance model suitable for implementation in village-owned enterprises, by identifying and analysing factors contributing to agency problems found in these places as a result of their unique business characteristics. Furthermore, this study seeks to explore the intellectual capital phenomenon using a qualitative perspective to discover why and how village-owned enterprises manage their intellectual capital. This study was conducted using the grounded theory method. This study contributes to the literature on good governance and intellectual capital and provides a clear picture of corporate governance model development in village-owned enterprises. Most previous literature focuses on the implementation of corporate government model in listed companies which are different from village-owned enterprises. Journal: Int. J. of Business and Systems Research Pages: 484-512 Issue: 4 Volume: 16 Year: 2022 Keywords: good corporate governance; agency cost; agency problem; intellectual capital; village-owned enterprises; BUMDes; Indonesia. File-URL: http://www.inderscience.com/link.php?id=123941 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:4:p:484-512 Template-Type: ReDIF-Article 1.0 Author-Name: Mohamad Zreik Author-X-Name-First: Mohamad Author-X-Name-Last: Zreik Title: The Chinese presence in the Arab region: Lebanon at the heart of the Belt and Road Initiative Abstract: In 2013, Chinese President Xi Jinping announced the launch of the Belt and Road Initiative, which aims to revive the ancient Silk Road. China uses new information technology and advanced equipment to implement projects, and the Chinese administration has allocated huge sums for the smooth running of the proposed projects. The Chinese administration has recently raised its relations with the Arab region to take advantage of its strategic geographic location along the land and sea routes for the initiative and to reach Arab oil due to increasing Chinese consumption. In this paper, the researcher used qualitative descriptive analysis to explain the bilateral relationship in-depth and understand the Belt and Road Initiative in the Arab region. The paper concluded Lebanon's important role in the smooth running of the initiative in the Arab region. The Lebanese role will not be effective without the official decision to partner with China. Journal: Int. J. of Business and Systems Research Pages: 644-662 Issue: 5/6 Volume: 16 Year: 2022 Keywords: Belt and Road Initiative; Chinese Foreign Policy; Sino-Arab relations; Sino-Lebanese relations; economic cooperation; China; Lebanon. File-URL: http://www.inderscience.com/link.php?id=125477 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:644-662 Template-Type: ReDIF-Article 1.0 Author-Name: Mohd Taufik Mohd Suffian Author-X-Name-First: Mohd Taufik Mohd Author-X-Name-Last: Suffian Author-Name: Zuraidah Mohd-Sanusi Author-X-Name-First: Zuraidah Author-X-Name-Last: Mohd-Sanusi Author-Name: Mohd Zulfikri Abd Rashid Author-X-Name-First: Mohd Zulfikri Abd Author-X-Name-Last: Rashid Author-Name: Mohd Soffi Puteh Author-X-Name-First: Mohd Soffi Author-X-Name-Last: Puteh Author-Name: Zulkifli Mohd Ghazali Author-X-Name-First: Zulkifli Mohd Author-X-Name-Last: Ghazali Title: The effects of related party transactions on firm performance: empirical evidence from Malaysia Abstract: Related party transactions are a common business activity with such transactions taking place in firms that have never been implicated in accounting and financial fraud. These transactions are integral to sound business exchanges that contribute to a robust financial standing of a firm. However, related party transactions can pose a threat to the performance of a business if the transaction exercises are left unchecked. This study investigated the relationship between related party transactions and firm performance between 2013 and 2017. This specific timeframe was chosen to analyse the effects of MFRS 124 (related party disclosures) on related party transactions since MFRS 124 came into effect on 1st January 2012. According to an analysis of 1,436 firms in a five-year timeframe, there is a significant correlation between related party transactions and how well a business performs. Therefore, it can be deduced that related party transactions constitute an important variable in the performance of Malaysian public listed companies. Journal: Int. J. of Business and Systems Research Pages: 469-483 Issue: 4 Volume: 16 Year: 2022 Keywords: related party transactions; RPTs; firm performance; return on equity; ROE; Malaysia. File-URL: http://www.inderscience.com/link.php?id=123945 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:4:p:469-483 Template-Type: ReDIF-Article 1.0 Author-Name: Yasmeen Shamsi Rizvi Author-X-Name-First: Yasmeen Shamsi Author-X-Name-Last: Rizvi Author-Name: Raksha Garg Author-X-Name-First: Raksha Author-X-Name-Last: Garg Title: Environmental sustainability performance: a study of the role of green human resource management and other green internal intellectual capital components Abstract: This article examines the role of green human resource management (GHRM) in the implementation of environmental strategies and studies its relationship with environmental sustainability performance (ESP). This article has the following five parts: 1) introduction; 2) literature review; 3) research model; 4) discussion and Implications; 5) conclusions. Literature on ESP, seven sub-functions of GHRM and components of green internal intellectual component, namely, environmental management, green human capital, and green organisation culture were reviewed. The treatment of environmental sustainability issues in corporate India was examined. ESP was found to be related to GHRM and other internal fields of green IC. GHRM also has interlinkages with other internal fields of green IC. This article concluded that an integrative approach is required for ESP and that there is a need for robust formulation and implementation of environmental strategies in organisations where these may be at nascent stages. A research model was developed for further testing. Journal: Int. J. of Business and Systems Research Pages: 65-105 Issue: 1 Volume: 16 Year: 2022 Keywords: environmental sustainability performance; ESP; green human resource management; GHRM; green internal intellectual capital; GIIC; green human capital; GHC; green organisational culture; environmental management; social capital; SoC; technological capital; TC; structural capital; SC; relational capital; RC. File-URL: http://www.inderscience.com/link.php?id=119598 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:1:p:65-105 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Xiaoqiong Li Author-X-Name-First: Xiaoqiong Author-X-Name-Last: Li Author-Name: Jingqi Zhang Author-X-Name-First: Jingqi Author-X-Name-Last: Zhang Author-Name: Qianwen Xu Author-X-Name-First: Qianwen Author-X-Name-Last: Xu Author-Name: Raul Franco Valverde Author-X-Name-First: Raul Franco Author-X-Name-Last: Valverde Title: Brand personality in cultural tourism and sustainable development by using big data analytics Abstract: The development of science and technology has entered the era of big data today. The method of big data has provided a new way of thinking and methods for analysing and solving problems in scientific projects. Many countries benefit from cultural tourism for economic development, but they are concerned about the sustainability of these cultural resources. The paper explores the opportunity of big data in cultural tourism and sustainable development as a tool that can help to understand the needs of tourists and their relationship to brand personality. Based on Rauschnabel et al.'s six university brand personality dimensions, this research aims to develop a model that could explain the brand personality that can support sustainable tourism by using questionnaires and statistical analysis. Data was collected through an online questionnaire survey with a convenience sample of 300 tourists in China. Results show that brand personality improves tourist satisfaction and tourism commitment. Meanwhile, tourist satisfaction is related to tourism commitment in terms of tourism affective commitment and tourism normative commitment. However, the constructs 'acceptable', 'productive', 'athletic' in Rauschnabel et al.'s university brand personality model are not suitable to describe tourism brand personality. Journal: Int. J. of Business and Systems Research Pages: 125-139 Issue: 1 Volume: 16 Year: 2022 Keywords: brand personality; big data; cultural tourism; sustainable development; tourist satisfaction. File-URL: http://www.inderscience.com/link.php?id=119599 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:1:p:125-139 Template-Type: ReDIF-Article 1.0 Author-Name: Vítor Manuel Morais Pereira Author-X-Name-First: Vítor Manuel Morais Author-X-Name-Last: Pereira Author-Name: José António Candeias Bonito Filipe Author-X-Name-First: José António Candeias Bonito Author-X-Name-Last: Filipe Title: Board characteristics and banks' foreign shareholdings: evidence on monitoring quality Abstract: This research studies the effect of board characteristics such as board size, board diligence, and board committees on attracting banks' foreign shareholders. Using partial least squares-structural equation modelling, the most appropriate statistical method for this research, we consider the variables of monitoring quality and the attraction of foreign investors as well as several control variables. The sample used in this research includes all banks operating in Portugal in the two periods of analysis (2011-2014 and 2015-2018). This study finds that monitoring quality has a small negative effect on attracting foreign investors and that foreign investors are not particularly interested in corporate governance. It thus provides important implications for decision-makers, demonstrating that caution is needed when proposing measures and policies. Journal: Int. J. of Business and Systems Research Pages: 106-124 Issue: 1 Volume: 16 Year: 2022 Keywords: board characteristics; foreign shareholdings; corporate governance; board of directors; Portuguese banks. File-URL: http://www.inderscience.com/link.php?id=119600 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:1:p:106-124 Template-Type: ReDIF-Article 1.0 Author-Name: Yuli Budiati Author-X-Name-First: Yuli Author-X-Name-Last: Budiati Author-Name: Wisnu Untoro Author-X-Name-First: Wisnu Author-X-Name-Last: Untoro Author-Name: Lilik Wahyudi Author-X-Name-First: Lilik Author-X-Name-Last: Wahyudi Author-Name: Mugi Harsono Author-X-Name-First: Mugi Author-X-Name-Last: Harsono Title: The role of strategic flexibility on the influence of entrepreneurial orientation on new product development Abstract: Small and medium enterprises (SMEs) need to adapt to the changing environment in order to maintain their business. Environmental turbulence can be solved by managing strategic flexibility in exploiting the company's ability to enhance competitive opportunities. The purpose of the research is to evaluate the relationship between entrepreneurial orientation and strategic flexibility on new product development in furniture SMEs. The managers of furniture SMEs in the Jepara district were surveyed for this study. The number of questionnaires analysed with PLS-SEM was 158. The results of the study are that entrepreneurial orientation and strategic flexibility have influence on new product development. This research contribution illustrates the importance of strategic flexibility with flexible use and coordination of resources to create new products through dynamic capabilities. The spirit of entrepreneurial orientation is needed in dynamic market conditions through proactive, innovative, and courageous actions to be able to change strategies quickly by taking opportunities to develop new products so that SMEs still exist in markets, and that this has never been explored in previous studies. Journal: Int. J. of Business and Systems Research Pages: 533-551 Issue: 5/6 Volume: 16 Year: 2022 Keywords: entrepreneurial orientation; flexibility strategy; new product development; small and medium enterprises; SMEs. File-URL: http://www.inderscience.com/link.php?id=125489 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:533-551 Template-Type: ReDIF-Article 1.0 Author-Name: Bedman Narteh Author-X-Name-First: Bedman Author-X-Name-Last: Narteh Author-Name: Eric Yeboah-Asiamah Author-X-Name-First: Eric Author-X-Name-Last: Yeboah-Asiamah Author-Name: Eric Ato Mackin Author-X-Name-First: Eric Ato Author-X-Name-Last: Mackin Title: Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana Abstract: This study assesses mobile money usage, satisfaction, trust and loyalty among young banked customers and unbanked customers in Ghana. Two models were developed for banked and unbanked customers and tested via partial least square (PLS) structural equation modelling (SEM) in SmartPLS. Data were collected from a cross-section survey of 700 mobile money users with response rate of 72.4%. The findings indicate that, for young customers without a bank account, satisfaction significantly influence customer loyalty whilst trust predicts active usage. Interestingly, however, the relationship between trust and loyalty to mobile money was insignificant but active usage lead significantly to customer loyalty. Despite the contextual limitation, this research has validated two theoretical models of antecedents of loyalty in mobile money context and provided implications for the planning and allocation of resources and capabilities that are required to enhance young consumers' trust, satisfaction, active usage and loyalty. Journal: Int. J. of Business and Systems Research Pages: 40-64 Issue: 1 Volume: 16 Year: 2022 Keywords: mobile money; young banked; satisfaction; trust; usage; unbanked; loyalty; systems; technology; Ghana. File-URL: http://www.inderscience.com/link.php?id=119602 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:1:p:40-64 Template-Type: ReDIF-Article 1.0 Author-Name: Mohamed A. Saber Author-X-Name-First: Mohamed A. Author-X-Name-Last: Saber Title: Testing the environmental Kuznets curve hypothesis - during the period from 1975 to 2017 in Egypt Abstract: The study aimed to test the hypothesis of the environmental Kuznets curve in Egypt. It analyses the relationship of economic growth, measured by per capita GDP, and environmental pollution, measured by per capita carbon dioxide emissions during the period of 1975-2017 in Egypt. ARDL methodology was used to explain the relationship between the variables. The study found that the environmental Kuznets curve hypothesis applies to the Egyptian economy and that there is a positive relationship between energy use and environmental pollution, while the relationship between urbanisation and environmental pollution was an inverse relationship. The relationship of trade openness to environmental pollution was not significant. The model's validity was validated for estimation using the serial correlation LM test, the heteroskedasticity test, and the histogram-normality test of residuals using the Jaque-Bera test. Journal: Int. J. of Business and Systems Research Pages: 689-708 Issue: 5/6 Volume: 16 Year: 2022 Keywords: Kuznets environmental curve; economic growth; ARDL approach; environmental pollution; increase production; histogram-normality test; inverse relationship; Egypt. File-URL: http://www.inderscience.com/link.php?id=125490 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:689-708 Template-Type: ReDIF-Article 1.0 Author-Name: Emmanuel Osafo Author-X-Name-First: Emmanuel Author-X-Name-Last: Osafo Title: Using human anatomy and physiology to explain business organisation effectiveness Abstract: This article seeks to provide business and management professionals the impetus to approach leadership, organisation, and business strategy development efforts from systems theory perspective using the theories of anatomy and physiology. The cephalocaudal principle which emphasises the need for the human body to gain control of the head first, during the human development process, will be highlighted in the concluding session. Similar to the functioning of the head in the human development process, improved performance in organisations require functional leadership to inspire growth and development. Thus, to obtain optimum outcomes from available resources, organisations are encouraged to commence their strategic planning and organisational development efforts with effective leadership development. Indisputably, progressive leadership strives to adjust to both the internal and external prevailing business environment to ensure survival and remain relevant and competitive. Effective organisations function very similar to healthy human beings. Journal: Int. J. of Business and Systems Research Pages: 259-276 Issue: 2 Volume: 16 Year: 2022 Keywords: leadership; systems theory; organisational systems; organisational effectiveness; human anatomy; physiology. File-URL: http://www.inderscience.com/link.php?id=121139 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:259-276 Template-Type: ReDIF-Article 1.0 Author-Name: Boyeun Lee Author-X-Name-First: Boyeun Author-X-Name-Last: Lee Author-Name: David Hands Author-X-Name-First: David Author-X-Name-Last: Hands Author-Name: Rachel Cooper Author-X-Name-First: Rachel Author-X-Name-Last: Cooper Author-Name: Paul Coulton Author-X-Name-First: Paul Author-X-Name-Last: Coulton Title: Emergent NPD process and development risks for IoT: an exploratory case study in agri-tech Abstract: With the emergence of internet of things (IoT) as a new source of 'big' data, businesses face new opportunities as well as emergent challenges. Recent research claims digital technology can enable new kinds of development processes that are distinctive from their counterparts in the 20th century. However, although academics and practitioners often critically debate the IoT, minimal attention has been focused on new product development (NPD) processes; arguably, one of the most critical marketing plans and implementation process activities undertaken within the organisation. Thus, this paper aims to contribute to a new understanding of IoT NPD processes. To achieve this aim, a comprehensive literature review was undertaken primarily focusing on traditional NPD design processes and reviewed against, a featured case study, IoT NPD processes. The relevance of IoT NPD against the characteristics of existing NPD processes are subsequently reviewed and critically debated. Finally, NPD processes and the meaning of design within an IoT context are critically reframed. In essence, this paper summarises how NPD processes and the role of design could be improved and proposes a set of guidelines with an accompanying conceptual framework for IoT NPD processes. Journal: Int. J. of Business and Systems Research Pages: 183-198 Issue: 2 Volume: 16 Year: 2022 Keywords: NPD process; internet of things; IoT; IoT development risks; IoT value creation; designing IoT. File-URL: http://www.inderscience.com/link.php?id=121141 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:183-198 Template-Type: ReDIF-Article 1.0 Author-Name: Patrizia Marti Author-X-Name-First: Patrizia Author-X-Name-Last: Marti Author-Name: Annamaria Recupero Author-X-Name-First: Annamaria Author-X-Name-Last: Recupero Title: Body adornment and interaction aesthetics: a new frontier for assistive wearables Abstract: The paper addresses the challenge of balancing the tension between a problem-solving attitude in the design of assistive devices, with an ethical aesthetic, and cultural approach to design for people living with a temporary or permanent impairment. The topic is developed presenting two design cases. The first case addresses a permanent disability. It is a suite of smart jewels tailored for hearing impairment, which sense environmental sounds (e.g., doorbell, someone calling) and notify the wearer of their occurrence through different modalities (light patterns, vibrations, shape changes). The second case addresses a temporary impairment. It is an orthodontic facemask for the correction of malocclusions in children that has customised aesthetics and ergonomics and is associated with a digital game. The cases illustrate the experience-centred participatory design adopted to mitigate the stigma associated with current wearable assistive devices and promote a cultural shift to transform assistive wearables into beautiful, playful, gender-appropriate accessories. Journal: Int. J. of Business and Systems Research Pages: 163-182 Issue: 2 Volume: 16 Year: 2022 Keywords: wearables; assistive devices; experience-centred design; participatory design; disability; temporary impairment; aesthetics. File-URL: http://www.inderscience.com/link.php?id=121142 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:163-182 Template-Type: ReDIF-Article 1.0 Author-Name: Carmen Bruno Author-X-Name-First: Carmen Author-X-Name-Last: Bruno Author-Name: Maria Rita Canina Author-X-Name-First: Maria Rita Author-X-Name-Last: Canina Title: The Creativity 4.0 framework: outlining the influences on creativity in the digital era Abstract: We are in the middle of a digital transformation in which emerging digital technologies are completely reshaping the way in which people learn, work, behave and socialise. Individuals and the whole of society are living in an onlife reality, which represents a hyperconnected experience that is modelling our digital culture and impacting the social, behavioural and cognitive development, especially for the generation that is growing up with digital habits (smartphones, tablets, video games, etc.). In this transformation, creativity has been recognised as one of the most distinctive human skills, especially in the necessary collaboration between human and machine. A fundamental issue for design that arises from this context concern the impacts of the human and technological co-evolution on the creative process. The objective of this paper is to present the Creativity 4.0 framework, its structure and building process. The framework highlights the most crucial factors of creativity that support the different step of the design process and support the identification of the enabling and inhibiting condition for creativity brought by the digital transition. Journal: Int. J. of Business and Systems Research Pages: 144-162 Issue: 2 Volume: 16 Year: 2022 Keywords: creativity factors; creative design process; digital transition; enablers; inhibitors. File-URL: http://www.inderscience.com/link.php?id=121143 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:144-162 Template-Type: ReDIF-Article 1.0 Author-Name: Budi W. Soetjipto Author-X-Name-First: Budi W. Author-X-Name-Last: Soetjipto Author-Name: Eko Surya Lesmana Author-X-Name-First: Eko Surya Author-X-Name-Last: Lesmana Author-Name: R. Darmawan Siswanto Pramana Author-X-Name-First: R. Darmawan Siswanto Author-X-Name-Last: Pramana Author-Name: Fahrurrozi Author-X-Name-First: Author-X-Name-Last: Fahrurrozi Title: The joint effect of digital transformation and information technology infrastructure on service quality: the role commitment to service quality as mediator and environment as moderator Abstract: Today's digital technology has changed the world of business. This study discusses the effect of digital transformation (DT) together with information technology (IT) infrastructure on service quality commitments and ultimately on service quality itself. This study also examines the effect of moderating environmental dynamism and complexity on a commitment to the relationship between service quality and service quality itself. We applied the structural equation modelling (SEM) approach to survey data from 193 manager respondents at motorcycle dealerships in Indonesia. This study found that DT and IT infrastructure simultaneously influence commitment to service quality. But the commitment to service quality does not affect service quality unless the effect is moderated by environmental complexity. This study increases understanding of the important role of the latest digital technology and its infrastructure in improving the service quality, as well as about the important function of the environment in strengthening service quality. Journal: Int. J. of Business and Systems Research Pages: 663-688 Issue: 5/6 Volume: 16 Year: 2022 Keywords: digital transformation; information technology infrastructure; service quality; external environment. File-URL: http://www.inderscience.com/link.php?id=125495 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:663-688 Template-Type: ReDIF-Article 1.0 Author-Name: Silvia Maria Gramegna Author-X-Name-First: Silvia Maria Author-X-Name-Last: Gramegna Title: Reminiscence and nostalgia: designing feasible solutions for dementia care Abstract: The recreation of nostalgic feelings and memories has deep psychological implications for human beings, as it can increase self-esteem, social cohesion and connectedness. Applying this approach to dementia care may enable designers and researchers to reframe the use of memories to generate new methods of intervening on/in the interiors of care homes. It suggests a therapeutic use of nostalgia in the development of environmental solutions for dementia care units. Nostalgia and archetypical elements can be viewed as the active component of therapeutic success in reminiscence therapy in dementia care home design. Journal: Int. J. of Business and Systems Research Pages: 199-217 Issue: 2 Volume: 16 Year: 2022 Keywords: dementia; interior design; non-pharmacological therapies; NPTs; nostalgia; reminiscence. File-URL: http://www.inderscience.com/link.php?id=121144 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:199-217 Template-Type: ReDIF-Article 1.0 Author-Name: Budi W. Soetjipto Author-X-Name-First: Budi W. Author-X-Name-Last: Soetjipto Author-Name: Dian Alanudin Author-X-Name-First: Dian Author-X-Name-Last: Alanudin Author-Name: Heru Muara Sidik Author-X-Name-First: Heru Muara Author-X-Name-Last: Sidik Author-Name: Budianto Surbakti Author-X-Name-First: Budianto Author-X-Name-Last: Surbakti Title: Understanding the effects of digital transformation, entrepreneurial orientation, readiness for change, and innovative behaviour on performance Abstract: The fourth industrial revolution has led to massive internet use. Companies must go along with this revolution by adopting digital technologies for a quicker and more accurate response to the market. For this reason, entrepreneurship and digital transformation have come into play to make companies ready for change, to generate innovative behaviour, and eventually to increase performance. This study aims at investigating the effect of entrepreneurial orientation (EO) and digital transformation (DT) on organisational readiness for change (ORC), innovative behaviour (IB), and performance, particularly at the branch level (BP). We involve 203 branches of a state-owned pawnbroker company. We used a set of questionnaires to collect the data on EO, DT, ORC, IB, and BP. Such data were processed and analysed using structural equation modelling (SEM). This study found that DT positively and significantly affected ORC and IB, while EO only positively and significantly affected ORC. Both ORC and IB, in turn, positively and significantly affected BP. This study enriches our understanding of the importance EO, DT, ORC and IB in enhancing performance. Journal: Int. J. of Business and Systems Research Pages: 709-731 Issue: 5/6 Volume: 16 Year: 2022 Keywords: branch performance; organisational readiness for change; innovation behaviour; digital transformation; entrepreneurial orientation; digital technology; innovation; technology-driven change; organisational transformation; entrepreneurship. File-URL: http://www.inderscience.com/link.php?id=125496 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:709-731 Template-Type: ReDIF-Article 1.0 Author-Name: José Chavaglia Neto Author-X-Name-First: José Chavaglia Author-X-Name-Last: Neto Author-Name: António Bento Caleiro Author-X-Name-First: António Bento Author-X-Name-Last: Caleiro Author-Name: José António Filipe Author-X-Name-First: José António Author-X-Name-Last: Filipe Author-Name: Manuel Pacheco Coelho Author-X-Name-First: Manuel Pacheco Author-X-Name-Last: Coelho Author-Name: Gholamreza Askari Author-X-Name-First: Gholamreza Author-X-Name-Last: Askari Title: How can fear impact economic decisions in pandemic contexts at the light of decision-making systems? An approach to the COVID-19 case Abstract: Fear is an important emotion in contexts of uncertainty. With the spread of COVID-19 disease, the process of decision making in the day-to-day economic life is studied considering the way in which fear can impact these decisions in the pandemic context. Our study analyses the situation in Brazil, the way fear can emerge through a process of communication, particularly involving the media. It is possible to conclude about the importance of studying the impact of fear in this context of pandemic, by observing that fear is involved when individuals make non-optimal decisions in such a process of decision-making systems. Journal: Int. J. of Business and Systems Research Pages: 759-782 Issue: 5/6 Volume: 16 Year: 2022 Keywords: fear; decision-making; COVID-19; pandemics; neuroeconomics; systems; Brazil. File-URL: http://www.inderscience.com/link.php?id=125497 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:759-782 Template-Type: ReDIF-Article 1.0 Author-Name: Wray Bradley Author-X-Name-First: Wray Author-X-Name-Last: Bradley Author-Name: Grace Johnson Author-X-Name-First: Grace Author-X-Name-Last: Johnson Author-Name: Li Sun Author-X-Name-First: Li Author-X-Name-Last: Sun Title: Sales order backlog and CEO power Abstract: Research shows that CEO power can play an instrumental role in firm performance. We examine the link between CEO power and sales order backlog, a leading firm performance indicator. We find a significant positive relation between sales order backlog and CEO power, suggesting that firms with a higher level of sales order backlog have more-powerful CEOs. This is consistent with prior research that links CEO power to improved firm performance. We also find support for upper echelons theory by showing that this relationship is largely driven by firms with younger CEOs, firms with male CEOs, or firms with longer-tenured CEOs. Our study extends research on CEO power providing evidence of how CEO power relates to enhanced firm value. The study also extends accounting and capital markets research by informing the market of the link between the leading firm performance indicator of sales order backlog and CEO power. Journal: Int. J. of Business and Systems Research Pages: 805-829 Issue: 5/6 Volume: 16 Year: 2022 Keywords: sales order backlog; chief executive officer power; CEO power; corporate governance firm performance; CEO characteristics. File-URL: http://www.inderscience.com/link.php?id=125498 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:5/6:p:805-829 Template-Type: ReDIF-Article 1.0 Author-Name: Rifat Sharmelly Author-X-Name-First: Rifat Author-X-Name-Last: Sharmelly Author-Name: Nitish Patidar Author-X-Name-First: Nitish Author-X-Name-Last: Patidar Author-Name: Mohammad Niamat Elahee Author-X-Name-First: Mohammad Niamat Author-X-Name-Last: Elahee Title: Technology entrepreneurship in the context of institutional voids: lessons from a BoP context Abstract: Bottom of the pyramid (BoP) markets are characterised by the presence of institutional voids. This study assesses the impact of institutional voids on the emergence and growth of technology entrepreneurships. This study investigates the evidence on technology-based entrepreneurial activities in the healthcare sector of Bangladesh, which is plagued by the incapacity of the state to ensure a functioning healthcare infrastructure. Drawing on institutional theory and technology entrepreneurship, this study posits that while the high degree of institutional voids and uncertainties in BoP markets create barriers for entrepreneurship, they also provide opportunities for technology entrepreneurships. Our analysis shows the technology enabled healthcare ventures have increased accessibility and improved healthcare outcomes for the underserved or completely unserved population in Bangladesh. This paper identifies the institutional voids classified according to Scott's (2001) taxonomy of 'three institutional pillars' and associated institutional mechanisms. The findings have important implications for theory development and policy formulation. Journal: Int. J. of Business and Systems Research Pages: 1-39 Issue: 1 Volume: 16 Year: 2022 Keywords: bottom of the pyramid market; institutional theory; institutional voids; technology entrepreneurship; healthcare sector; Bangladesh. File-URL: http://www.inderscience.com/link.php?id=119617 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:1:p:1-39 Template-Type: ReDIF-Article 1.0 Author-Name: Lucia Corsini Author-X-Name-First: Lucia Author-X-Name-Last: Corsini Author-Name: James Moultrie Author-X-Name-First: James Author-X-Name-Last: Moultrie Title: Using systems thinking to investigate the sustainability of digital fabrication projects in the humanitarian and development sector Abstract: Recently, designers have started using digital fabrication to create new solutions to meet global challenges. However, many technology projects in the humanitarian and development sector have been criticised for failing to deliver sustainable solutions. This study responds to these concerns by investigating the sustainability of digital fabrication projects in the humanitarian and development sector. A systems approach is used to synthesise knowledge from 14 digital fabrication projects in healthcare, education and water and sanitation. Causal loop diagrams are created to investigate the relationships between the drivers and barriers to sustainability. Several systems archetypes are also identified revealing potential leverage points for driving more sustainable solutions. The paper contextualises these findings by drawing on theories from participatory development and cosmopolitan localism. It concludes that digital fabrication presents an opportunity for more local and participatory design; however, sustainability is being undermined by a tendency to seek short-term solutions. Journal: Int. J. of Business and Systems Research Pages: 218-239 Issue: 2 Volume: 16 Year: 2022 Keywords: systems thinking; sustainability; digital fabrication; humanitarian; development. File-URL: http://www.inderscience.com/link.php?id=121155 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:218-239 Template-Type: ReDIF-Article 1.0 Author-Name: Priyanka Rai Author-X-Name-First: Priyanka Author-X-Name-Last: Rai Author-Name: Prakhar Verma Author-X-Name-First: Prakhar Author-X-Name-Last: Verma Author-Name: Abhishek Dahiya Author-X-Name-First: Abhishek Author-X-Name-Last: Dahiya Author-Name: Jyoti Kumar Author-X-Name-First: Jyoti Author-X-Name-Last: Kumar Title: Factors affecting product design process in traditional societies: a thematic content analysis of novice designers' self-reports Abstract: New product design and dissemination in traditional societies have been reported to face resistance. The cause of resistance has not been well reported in literature. Also, in general, the product design processes for traditional societies have not been sufficiently reported in literature. This paper reports findings from qualitative research with ten novice designers who had followed a product design process for a selected traditional society in India. Also, this paper reports the details of the process of design followed. Novice designers had initially immersed in the traditional environment of rural animal husbandry practices by women for about 40 hours where they participated, observed and interviewed the women. Based on the research data, the needs were identified and later studio exercises were done to develop designs for the identified needs. At the end of the product design activity, the designers were interviewed one-on-one, using a semi-structured qualitative interview protocol. Journal: Int. J. of Business and Systems Research Pages: 240-258 Issue: 2 Volume: 16 Year: 2022 Keywords: social innovation; culture; design; tradition; novice designers; design thinking. File-URL: http://www.inderscience.com/link.php?id=121176 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:2:p:240-258 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Anusha Kamireddy Author-X-Name-First: Anusha Author-X-Name-Last: Kamireddy Author-Name: Qianwen Xu Author-X-Name-First: Qianwen Author-X-Name-Last: Xu Author-Name: Jie Li Author-X-Name-First: Jie Author-X-Name-Last: Li Author-Name: Charalampos Psarros Author-X-Name-First: Charalampos Author-X-Name-Last: Psarros Author-Name: Perk Lin Chong Author-X-Name-First: Perk Lin Author-X-Name-Last: Chong Title: Simulate and compare routing protocols for smart green systems Abstract: This paper aims to investigate different routing protocols and compares network protocols, including IGRP, RIP, BGP, etc. on key metrics and identified predominant routing protocols. In order to implement the comparison of different routing protocols for smart green systems (RPSGSs), a network has been deployed with a Cisco packet tracer. Furthermore, the commands related to respective routing protocols are selected and used in CLI mode to configure the network. Cisco packet tracer is used since it provides a user-friendly interface on which users can drag and drop many devices to connect together to perform the configuration. The comparative analysis results suggest that EIGRP is a suitable routing protocol for the network that uses Cisco devices and OSPF is the most efficient routing protocol that can be used to transfer the packet from source to destination. RPSGSs allow datagrams to travel in the shortest path throughout the network. Journal: Int. J. of Business and Systems Research Pages: 302-329 Issue: 3 Volume: 16 Year: 2022 Keywords: systems; network protocols; routing protocols for smart green systems; RPSGSs; routing information protocol version 2; RIPv2; open shortest path first; OSPF. File-URL: http://www.inderscience.com/link.php?id=122530 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:3:p:302-329 Template-Type: ReDIF-Article 1.0 Author-Name: Gerasimos Razis Author-X-Name-First: Gerasimos Author-X-Name-Last: Razis Author-Name: Sarandis Mitropoulos Author-X-Name-First: Sarandis Author-X-Name-Last: Mitropoulos Title: An integrated approach for the banking intranet/extranet information systems: the interoperability case Abstract: This paper presents a technology-driven online loan core banking system, designed to fully automate the loan life cycle process. Its interoperable architecture, in both external and internal facing banking components, enables the unification and seamless collaboration of previously isolated ones. The derived workflows can be used for covering aspects from the analysis of customer data for determining the creditworthiness of the applicants, till the repayment and end of the loan. Due to the restricted human intervention the probability for errors is drastically reduced, while bank resources are made available for focusing on improving business and customer needs. In order to provide a multi-perspective evaluation of the proposed technology-driven e-loan banking system, the balanced scorecard method is employed which, by monitoring the performance of predefined KPIs, verified the applicability and significant value of the proposed platform. Journal: Int. J. of Business and Systems Research Pages: 330-357 Issue: 3 Volume: 16 Year: 2022 Keywords: interoperability; payment system; loans; web banking; core banking system; balanced scorecard. File-URL: http://www.inderscience.com/link.php?id=122531 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:3:p:330-357 Template-Type: ReDIF-Article 1.0 Author-Name: Francisca N. Mapiye Dube Author-X-Name-First: Francisca N. Mapiye Author-X-Name-Last: Dube Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Title: Corporate social responsibility and firm performance of SMEs in an emerging economy: the moderating role of business strategy Abstract: Our research paper investigates the relationship between CSR and firm performance to uncover the impact CSR has on market performance and financial performance. Our rationale is that in the case of emerging economies, CSR may not yield an immediate financial benefit, but we cede that the impact on financial performance is more of a spill over effect from a positive impact on market performance. A quantitative research design is adopted to test the proposed hypotheses. Data were collected from 100 SMEs in Zimbabwe. The proposed conceptual model was analysed using a multiple regression approach. The study's findings confirmed that business strategy moderates the relationship between CSR and firm performance. The conclusions of our investigation indicate that business strategy has a moderating effect on CSR and firm performance. Deducing from our survey findings, we recommend that SMEs should adopt prospector strategy and analyser strategies to effectively implement CSR initiatives. Journal: Int. J. of Business and Systems Research Pages: 358-381 Issue: 3 Volume: 16 Year: 2022 Keywords: corporate social responsibility; CSR; firm performance; business strategy; small and medium enterprises; SMEs; emerging economy. File-URL: http://www.inderscience.com/link.php?id=122536 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:3:p:358-381 Template-Type: ReDIF-Article 1.0 Author-Name: Vikrant Sharma Author-X-Name-First: Vikrant Author-X-Name-Last: Sharma Author-Name: B.D. Gidwani Author-X-Name-First: B.D. Author-X-Name-Last: Gidwani Author-Name: Vikram Sharma Author-X-Name-First: Vikram Author-X-Name-Last: Sharma Author-Name: M.L. Meena Author-X-Name-First: M.L. Author-X-Name-Last: Meena Title: Causal relationship among critical factors for cellular manufacturing system using DEMATEL approach Abstract: The purpose of this research paper is to visualise the prioritisation and interrelationships among essential factors of cellular manufacturing system (CMS) implementation in a manufacturing firm located in India using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method. Based on the literature review, 17 CM factors were identified which were validated by experts. A questionnaire was created that was replied by five experts serving within the firm. Then, the DEMATEL technique was applied to clarify the complicated relationship between essential factors and evaluate their key influences. The main contribution of this study is to identify and prioritise the factors that managers are facing in CMS implementation. The result of this study indicates that training is an essential factor for the CM implementation. The strength of the present study is that it is one of the first few to be conducted in perspective for CM implementation factors analysis. Journal: Int. J. of Business and Systems Research Pages: 277-301 Issue: 3 Volume: 16 Year: 2022 Keywords: cellular manufacturing system; CMS; DEMATEL; essential factor; implementation. File-URL: http://www.inderscience.com/link.php?id=122590 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:3:p:277-301 Template-Type: ReDIF-Article 1.0 Author-Name: Ta-Tao Chuang Author-X-Name-First: Ta-Tao Author-X-Name-Last: Chuang Title: A comparison between expected value and realised value of cloud computing: an exploratory study Abstract: The purpose of the research is to examine the business benefit of cloud computing by comparing the benefits perceived by respondents whose companies had already adopted cloud computing and the benefits expected by those whose companies had not. The motivation for the study is that while business benefits of cloud computing have been widely touted, a survey on practitioners shows that not all kinds of benefits were achieved to expectations. The study is intended to examine the realisation of claimed business benefits of cloud computing in three aspects: cost reduction, improved capability and enhanced scalability. The study shows that no sufficient evidence supports the existence of difference between realised and expected cost reductions. Furthermore, there is no difference between realised and expected improvement in IT and business capability. Nevertheless, respondents reported that their companies reaped more than expected in the aspect of enhancement of scalability. Journal: Int. J. of Business and Systems Research Pages: 382-399 Issue: 3 Volume: 16 Year: 2022 Keywords: cloud computing; business benefits; cost reduction; IT and business capability; scalability. File-URL: http://www.inderscience.com/link.php?id=122591 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbsre:v:16:y:2022:i:3:p:382-399