Template-Type: ReDIF-Article 1.0 Author-Name: Hari Hara Krishna Kumar Viswanathan Author-X-Name-First: Hari Hara Krishna Kumar Author-X-Name-Last: Viswanathan Author-Name: Punniyamoorthy Murugesan Author-X-Name-First: Punniyamoorthy Author-X-Name-Last: Murugesan Author-Name: Vijaya Prabhagar Murugesan Author-X-Name-First: Vijaya Prabhagar Author-X-Name-Last: Murugesan Author-Name: Lavanya Vilvanathan Author-X-Name-First: Lavanya Author-X-Name-Last: Vilvanathan Title: An application to rate banks using a new variant of agglomerative clustering algorithm Abstract: The study aims to contribute to the field of credit ratings, by presenting models grounded on new variants of neighbourhood linkage method (NLM), an agglomerative hierarchical clustering technique. These models have been applied so as to analyse and predict the long-term bank credit ratings provided by an international rating agency. For this cause, the long-term ratings provided by an Indian arm of international rating agency have been considered. The dataset consists of 35 banks operating in India; this consists of 21 rated banks and 14 unrated banks. In order to validate the optimal number of cluster formations, the study uses a novel performance measure called 'modified structure strength'. Ultimately, based on the best performing NLM variant's cluster formations (of rated banks), unrated banks' potential ratings have been predicted. This model is agnostic to country or region and can be employed to forecast credit ratings of any bank across geography. Journal: Int. J. of Business Performance Management Pages: 1-27 Issue: 1 Volume: 26 Year: 2025 Keywords: neighbourhood linkage method; NLM; modified structure strength; credit ratings; rating banks. File-URL: http://www.inderscience.com/link.php?id=143640 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:1:p:1-27 Template-Type: ReDIF-Article 1.0 Author-Name: Atthaphon Mumi Author-X-Name-First: Atthaphon Author-X-Name-Last: Mumi Title: Perceived behavioural control and entrepreneurial intention: the mediating role of effectuation Abstract: The focus of entrepreneurship study has been on entrepreneurial intention since it determines entrepreneurial activities as well as the number of new ventures. Although the concept of entrepreneurial intention has been extensively investigated, the literature lacks the potential links from other theoretical perspectives or explanations that may be crucial to entrepreneurial intention. Drawing from the combined logic of theory of planned behaviour and effectuation theory, this study proposed and investigated that perceived behavioural control is positively associated with entrepreneurial intention through effectuation dimensions. The results from 175 potential entrepreneurs in Thailand reveal that perceived behavioural control of TPB positively affects entrepreneurial intention. Also, the effectual dimensions - experimentation and pre-commitment - were found to mediate this relationship. This study advances the theory of planned behaviour (TPB) and effectuation, arguing that TPB's control logic is the significant determinant of entrepreneurial intention and that it performs through the effectual dimensions of experimentation and pre-commitment. Journal: Int. J. of Business Performance Management Pages: 28-45 Issue: 1 Volume: 26 Year: 2025 Keywords: perceived behavioural control; entrepreneurial intention; effectuation; theory of planned behaviour; TPB; experimentation; affordable loss; flexibility; pre-commitment. File-URL: http://www.inderscience.com/link.php?id=143642 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:1:p:28-45 Template-Type: ReDIF-Article 1.0 Author-Name: Ria Karina Author-X-Name-First: Ria Author-X-Name-Last: Karina Author-Name: A.K. Siti-Nabiha Author-X-Name-First: A.K. Author-X-Name-Last: Siti-Nabiha Author-Name: Teddy Jurnali Author-X-Name-First: Teddy Author-X-Name-Last: Jurnali Title: A systematic review of integration of big data analytics in performance management system: issues and insights Abstract: This study examines the literature related to big data analytics integration into performance management systems. The systematic literature review used the preferred reporting items for systematic reviews and meta-analyses (PRISMA) approach to select relevant studies for review. Fifty-three articles relevant to big data analytics and PMS were reviewed and analysed. The main publication trends regarding big data analytics and PMS literature, the key areas examined, and the main research opportunities were highlighted. The literature review identifies three major factors that influence the success of big data analytics integration into PMS: the organisation's data management capability to store, retrieve, and present collected data, the qualified human resource involved, and the decision-making process that may influence big data analytic integration into PMS. Journal: Int. J. of Business Performance Management Pages: 59-82 Issue: 1 Volume: 26 Year: 2025 Keywords: performance management system; PMS; big data analytics; BDA; strategic decision making. File-URL: http://www.inderscience.com/link.php?id=143643 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:1:p:59-82 Template-Type: ReDIF-Article 1.0 Author-Name: Simanchala Das Author-X-Name-First: Simanchala Author-X-Name-Last: Das Author-Name: Sanam Jaswanth Author-X-Name-First: Sanam Author-X-Name-Last: Jaswanth Author-Name: Nethi Sandhya Author-X-Name-First: Nethi Author-X-Name-Last: Sandhya Author-Name: Ponnada Satya Sumanth Author-X-Name-First: Ponnada Satya Author-X-Name-Last: Sumanth Author-Name: Pattem Gayathri Author-X-Name-First: Pattem Author-X-Name-Last: Gayathri Title: Active and passive links between work from home and employee well-being: a post-COVID performance perspective Abstract: The COVID-19 pandemic triggered companies to come up with innovative solutions to keep their employees productive while working remotely. These new norms of work are to stay for the foreseeable future and it is important for companies to understand how they best adapt to these changes in order to continue operating effectively. It is essential for employers to ensure that their employees are well taken care of during this period and that they have access to resources that would help them stay productive while working from home. To address these issues, it is important to understand the implications of telecommuting on employee well-being and occupational health. Companies must invest in digitalisation, occupational medicine, and other resources, which can help, improve employee morale, productivity, and overall well-being while working from home. The current article explores how WFH benefits employers and employees as well as some potential challenges that come with it. Journal: Int. J. of Business Performance Management Pages: 46-58 Issue: 1 Volume: 26 Year: 2025 Keywords: work from home; WFH; post-COVID performance perspective; job satisfaction; physical stress; psychological stress; home office. File-URL: http://www.inderscience.com/link.php?id=143644 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:1:p:46-58 Template-Type: ReDIF-Article 1.0 Author-Name: Joseph Kwame Ofori-Kuragu Author-X-Name-First: Joseph Kwame Author-X-Name-Last: Ofori-Kuragu Title: Development of a conceptual benchmarking framework for the construction industry Abstract: Existing benchmarking frameworks and performance measurement tools are not suitable for the construction industry due to the industry's peculiarities. This paper explores the development of a dedicated benchmarking framework for the construction industry which can be used by construction firms to benchmark their performance against the performance of global leaders. Existing benchmarking frameworks and global performance ranking models identified from literature were reviewed. The strengths and weaknesses of the frameworks and models were identified and have been adapted in developing the benchmarking framework dedicated to the construction industry. The framework was tested using validation interviews with four international construction industry experts and later through an online survey of construction professionals. The benchmarking framework in this paper is the first such framework dedicated to the construction industry. It provides a simple, cost-effective approach to benchmarking that construction firms, including those with little to no benchmarking experience can use. Journal: Int. J. of Business Performance Management Pages: 83-103 Issue: 1 Volume: 26 Year: 2025 Keywords: benchmarking; benchmarking framework; performance measurement; performance improvement. File-URL: http://www.inderscience.com/link.php?id=143645 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:1:p:83-103 Template-Type: ReDIF-Article 1.0 Author-Name: Rashmi Aggarwal Author-X-Name-First: Rashmi Author-X-Name-Last: Aggarwal Author-Name: Tanvi Verma Author-X-Name-First: Tanvi Author-X-Name-Last: Verma Author-Name: Arun Aggarwal Author-X-Name-First: Arun Author-X-Name-Last: Aggarwal Author-Name: Vandana Sharma Author-X-Name-First: Vandana Author-X-Name-Last: Sharma Author-Name: Balamurugan Balusamy Author-X-Name-First: Balamurugan Author-X-Name-Last: Balusamy Author-Name: Simon Grima Author-X-Name-First: Simon Author-X-Name-Last: Grima Title: Examining the impact of uncertainty on business performance via strategic cost management adoption and implementation: the case of agro-based industries in and around Punjab, India Abstract: Dynamic business environments require a change to survive. Strategic cost management (SCM) must re-conceive its future as new, improved, or reformed under opportunities and tough demands. Traditional cost management may not be adaptable to business turbulence. Increasing shareholder and customer demand, rapid information and technology improvements in manufacturing, and worldwide market rivalry with antiquated tools can be difficult. SCM goes beyond cost reduction and includes revenue generation and competitive advantage. This article examines the relationship between adopting and applying SCM approaches and company success in agro-based industrial businesses. Empirical survey data from agro-based industrial companies in Punjab were analysed using multivariate data analysis. According to contingency theory, size, technology, total productivity maintenance, strategy, and organisation culture are factors related to strategic cost management. All dependent factors, including control variable size, favourably affected SCM acceptance and utilisation, which has a pragmatic effect on agro-based businesses. SCM utilisation also mediated performance. Journal: Int. J. of Business Performance Management Pages: 104-129 Issue: 1 Volume: 26 Year: 2025 Keywords: technology; total productivity maintenance; organisational culture; strategic cost management; return on investment; return on sales; customer satisfaction; business performance; manufacturing industry; India. File-URL: http://www.inderscience.com/link.php?id=143647 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:1:p:104-129 Template-Type: ReDIF-Article 1.0 Author-Name: Viengsavang Thipphavong Author-X-Name-First: Viengsavang Author-X-Name-Last: Thipphavong Author-Name: Xayphone Kongmanila Author-X-Name-First: Xayphone Author-X-Name-Last: Kongmanila Title: The impact of digital marketing on the business performance of firms in Laos Abstract: The study explores the impact of digital marketing on the financial and operational performance of Laos-based firms using the Smart PLS4 structural equation model (SEM). Results show that online advertising significantly impacts both financial and operational performance, but not IT capabilities. Social media marketing affects financial performance, operational efficacy, and IT capabilities, while content marketing primarily focuses on IT capabilities. Mobile marketing affects operational and IT capabilities' efficacy but not financial performance. The study suggests that Laos firms should focus on online advertising and digital marketing tools for improved financial performance and operational efficiency. The government should promote digital IT access, manage digital marketing, and provide IT training for entrepreneurs. Journal: Int. J. of Business Performance Management Pages: 1-22 Issue: 7 Volume: 26 Year: 2025 Keywords: digital marketing; financial performance; operational performance; online advertising; social media; content marketing; mobile marketing; IT capabilities. File-URL: http://www.inderscience.com/link.php?id=144089 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbpma:v:26:y:2025:i:7:p:1-22 Template-Type: ReDIF-Article 1.0 Author-Name: Luisa Huaccho Huatuco Author-X-Name-First: Luisa Huaccho Author-X-Name-Last: Huatuco Author-Name: Juan Ramon Candia Author-X-Name-First: Juan Ramon Author-X-Name-Last: Candia Author-Name: Ruby Christine Mathew Author-X-Name-First: Ruby Christine Author-X-Name-Last: Mathew Author-Name: Graciela Zevallos Porles Author-X-Name-First: Graciela Zevallos Author-X-Name-Last: Porles Title: Unravelling net zero practices, strategies and barriers among businesses in a UK region Abstract: This paper investigates how far business organisations are moving towards net zero goals. Using a qualitative methodology consisting of 18 semi-structured interviews with senior managers of businesses in a region in the UK, this research looked at the shared experiences in terms of the practices, strategies and barriers that they face. Technological transformation and management practices improvement were identified as commonly used strategies among businesses. Whereas limited supporting infrastructure, guidance from government and funding posed significant barriers to transitioning towards net zero. This paper classified the participating businesses according to Berger-Schmitz et al.'s (2023) framework, where most organisations followed an 'opportunity-seeking' response, with the exception of the agricultural sector, which followed a 'conformance' response, interestingly no 'avoidance' response organisations were found. Recommendations for businesses as well as future research avenues are provided. Journal: Int. J. of Business Performance Management Pages: 1-22 Issue: 8 Volume: 26 Year: 2025 Keywords: net zero strategies; technological transformation; management practices improvement; qualitative methodology; UK. File-URL: http://www.inderscience.com/link.php?id=144423 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbpma:v:26:y:2025:i:8:p:1-22 Template-Type: ReDIF-Article 1.0 Author-Name: Mahiswaran Selvanathan Author-X-Name-First: Mahiswaran Author-X-Name-Last: Selvanathan Author-Name: Ganthan Narayana Samy Author-X-Name-First: Ganthan Narayana Author-X-Name-Last: Samy Author-Name: Precious Indira Jumbe Author-X-Name-First: Precious Indira Author-X-Name-Last: Jumbe Author-Name: Noor Ain Zeni Author-X-Name-First: Noor Ain Author-X-Name-Last: Zeni Title: Environmental awareness, environmental concerns and perceived consumer effectiveness on green purchasing behaviour among Malaysian private university students Abstract: The aim of this study was to identify the factors that play a significant role in influencing the green purchasing behaviour of consumers in Malaysia. The study analysed three factors, namely environmental awareness, environmental concern, and perceived consumer effectiveness, which the researcher believed to have an impact on consumers' green purchasing behaviour in Malaysia. The study found that two out of the three hypotheses had a significant relationship. The results and their explanations are provided in the study. It is worth noting that previous research has also shown inconsistent findings regarding the relationship between these variables. The study concluded that environmental awareness and perceived consumer effectiveness are the two factors that influence green purchasing behaviour among consumers in Malaysia. These findings have implications for corporate organisations and the government, as they can contribute to efforts aimed at increasing consumers' green purchasing behaviour in Malaysia, aligning with the global concern for environmental preservation. Journal: Int. J. of Business Performance Management Pages: 173-189 Issue: 2 Volume: 26 Year: 2025 Keywords: green purchasing behaviour; consumers; environmental awareness; EA; environmental concern; EC; consumer effectiveness. File-URL: http://www.inderscience.com/link.php?id=144683 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:173-189 Template-Type: ReDIF-Article 1.0 Author-Name: Mehedi Hasan Khan Author-X-Name-First: Mehedi Hasan Author-X-Name-Last: Khan Author-Name: Jiafei Jin Author-X-Name-First: Jiafei Author-X-Name-Last: Jin Title: External factors influence on HRM localisation in the developing country: a conceptual analysis of Chinese MNCs in Bangladesh Abstract: International human resource management studies pointed out that emerging economy multinational companies tend to focus on HRM localisation in foreign subsidiaries for better operational output. MNCs' HRM localisation intention and implementation varies due to several reasons where radical differences exist between traditional MNCs and emerging economy MNCs, particularly in internationalisation strategy. An MNC's localisation strategy in a developed country is different from a developing country. Within an institutional theory framework, with a specific focus on HRM localisation of Chinese MNCs, we conceptually analysed the external factors associated with HRM localisation and how the external factors influence the intention implementation gap of HRM localisation of Chinese subsidiaries in Bangladesh. The paper concludes with a managerial implication and schema for future research. Journal: Int. J. of Business Performance Management Pages: 152-172 Issue: 2 Volume: 26 Year: 2025 Keywords: institutional theory; HRM localisation gap; external factors; Chinese MNC; Bangladesh. File-URL: http://www.inderscience.com/link.php?id=144684 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:152-172 Template-Type: ReDIF-Article 1.0 Author-Name: Mohammed Hamdan Alanazi Author-X-Name-First: Mohammed Hamdan Author-X-Name-Last: Alanazi Title: An empirical assessment of the relationship between excellence management systems and innovation performance Abstract: The purpose of this study is to examine the influence of excellence management systems factors on innovation performance using the Saudi excellence model as a framework. The proposed hypotheses are examined using empirical data collected from Saudi organisations by applying the structural equation modelling technique. The results suggest that strategic planning, operations management, partnerships and resources have a direct effect on innovation performance, and that leadership is considered an antecedent of it. This study contributes to extant knowledge and can assist managers by confirming excellence management systems as one of the essentials of innovation, and that these systems should be managed inclusively to achieve elevated innovation performance. Journal: Int. J. of Business Performance Management Pages: 190-208 Issue: 2 Volume: 26 Year: 2025 Keywords: excellence management systems; innovation; Saudi Arabia; EFQM model; quality management; structural equation modelling; SEM. File-URL: http://www.inderscience.com/link.php?id=144685 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:190-208 Template-Type: ReDIF-Article 1.0 Author-Name: Elvira Rodríguez-Rìos Author-X-Name-First: Elvira Author-X-Name-Last: Rodríguez-Rìos Author-Name: Raúl Mendoza-Mera Author-X-Name-First: Raúl Author-X-Name-Last: Mendoza-Mera Title: Reopening and economic recovery of small and medium-sized businesses post-earthquake 2016: the case of Portoviejo, Manabí, Ecuador Abstract: In Ecuador, commerce was severely affected by the 2016 earthquake. The commercial area of Portoviejo was declared as ground zero. This study aims to determine the level of recovery of small- and medium-sized businesses that had access to financing sources and analyse predictors of post-earthquake reopening. A survey was administered to 314 traders; further, an ordered multinomial logit model was estimated, and non-parametric Wilcoxon test and descriptive statistics were applied. The results indicated that financing with own funds, equity in English, and other factors predict the economic reactivation of businesses. In conclusion, the bank loans granted were not a determinant in the recovery of the businesses in Portoviejo. Journal: Int. J. of Business Performance Management Pages: 209-227 Issue: 2 Volume: 26 Year: 2025 Keywords: 2016 earthquake; economic recovery; reopening business; bank financing; own funding; businesses; supplier financing; multinomial models; Portoviejo; Ecuador. File-URL: http://www.inderscience.com/link.php?id=144686 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:209-227 Template-Type: ReDIF-Article 1.0 Author-Name: Hamza Akorede Author-X-Name-First: Hamza Author-X-Name-Last: Akorede Author-Name: Aleksandra Zakharova Author-X-Name-First: Aleksandra Author-X-Name-Last: Zakharova Title: Does CEO duality matter when it comes to innovation? A review of empirical literature and emerging perspectives for future research Abstract: The literature on CEO duality and firm performance is ambiguous. This paper aims at substantiating this relationship by structurally reviewing the existing literature on the relationship between CEO duality and a narrower aspect of performance, innovative performance, using a scoping review approach. Like previous review papers on CEO duality and firm performance, our review suggests that this relationship is mixed due to variable choice, method, context, and bias in sample selection. We also discovered a contradiction in the use of agency theory in hypothesis development. Some studies use agency theory to argue that CEOs under duality arrangements will engage in innovation; others argue that they would not due to a lack of board oversight. The contradiction in agency theory and ambiguity in empirical results led to the proposition of a non-duality power framework and future research directions for the advancement of theory. Journal: Int. J. of Business Performance Management Pages: 131-151 Issue: 2 Volume: 26 Year: 2025 Keywords: CEO duality; chief executive officer duality; innovation performance; empirical review; emerging perspective. File-URL: http://www.inderscience.com/link.php?id=144687 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:131-151 Template-Type: ReDIF-Article 1.0 Author-Name: Ahmad Farid Amin Author-X-Name-First: Ahmad Farid Author-X-Name-Last: Amin Author-Name: Nik Hasnaa Nik Mahmood Author-X-Name-First: Nik Hasnaa Nik Author-X-Name-Last: Mahmood Title: Synergising human resource management practices and employee performance in private universities Abstract: This study aims to investigate the relationship between human resource management practices namely recruitment and selection practices, training and development practices, compensation and benefits practices, and performance appraisals practices, towards employee performance in Malaysian private universities. This study employed a convenience sampling technique among administrators at one of the largest private universities in Malaysia. Two hundred and forty-two usable questionnaires were gathered and analysed using IBM SPSS Statistics 23 software and smart partial least square (SmartPLS) version 3. According to the findings, all four HRM practices have significant relationships to employee performance. As a result, the findings should aid organisations particularly HR practitioners, academics, and top management members in providing insight into managing Malaysian private university personnel. Journal: Int. J. of Business Performance Management Pages: 250-269 Issue: 2 Volume: 26 Year: 2025 Keywords: human resource management practices; employee performance; structural equation model; Malaysian private university. File-URL: http://www.inderscience.com/link.php?id=144688 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:250-269 Template-Type: ReDIF-Article 1.0 Author-Name: Radhika Madan Author-X-Name-First: Radhika Author-X-Name-Last: Madan Author-Name: Manmohan Rahul Author-X-Name-First: Manmohan Author-X-Name-Last: Rahul Title: The role of social media as a brand communication tool: an exploratory work Abstract: Companies are actively involved to enhance their brand communication and to measure the consumer perception for the products, services and its usability through social media platforms. Research shows that social media can be used as a tool for creating a positive impact on brand awareness, brand engagement and brand loyalty in the form of advertisement, customer feedback, visual promotion and information sharing. The results are based on the consumers' research with an aim to develop and validate a scale for measuring brand communication using social media. Primary data was collected from 350 internet users using structured questionnaires. CFA and SEM has been used to validate questionnaire and to analyse the data and to study variables relationship. The result of the study is promising as it efficiently portrays that companies can successfully use social media used as a tool to communicate about their brands. Journal: Int. J. of Business Performance Management Pages: 228-249 Issue: 2 Volume: 26 Year: 2025 Keywords: social media; brand communication; brand awareness; brand loyalty; social media marketing; structural equation modelling; SEM; confirmatory factor analysis; CFA; scale. File-URL: http://www.inderscience.com/link.php?id=144689 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:2:p:228-249 Template-Type: ReDIF-Article 1.0 Author-Name: Golan Hasan Author-X-Name-First: Golan Author-X-Name-Last: Hasan Author-Name: Farida Jasfar Author-X-Name-First: Farida Author-X-Name-Last: Jasfar Title: The effect of leadership, learning organisations, employee creativity, transactive memory systems with organisational innovation mediation Abstract: The purpose of this research is to identify and study the factors that influence the performance of star-rated hotel organisations. We examine the relationship between the influence of leadership, learning organisations, employee creativity and transactive memory systems mediated by organisational innovation variables on organisational performance variables. The research sample consisted of 123 staff and managers of star hotels. The results of this study explain that there is a positive significant influence of the transactive memory system variable on organisational innovation, the influence of employee creativity, innovation, leadership, employee creativity on organisational performance, which is mediated by organisational innovation. Theoretical implications of organisational innovation through improving indicators will be able to improve hotel performance to increase tourist trust and loyalty. Managerial implications that need to be implemented are the influence of leadership, employee creativity on organisational innovation and the influence of leadership on organisational performance mediated by organisational innovation. Journal: Int. J. of Business Performance Management Pages: 289-304 Issue: 3 Volume: 26 Year: 2025 Keywords: leadership; learning organisation; employee creativity; transactive memory system; organisational innovation; organisational performance. File-URL: http://www.inderscience.com/link.php?id=145871 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:289-304 Template-Type: ReDIF-Article 1.0 Author-Name: Paul A. Beckman Author-X-Name-First: Paul A. Author-X-Name-Last: Beckman Author-Name: Monica M. Sharif Author-X-Name-First: Monica M. Author-X-Name-Last: Sharif Title: Temporal mining of workplace network connections Abstract: This research proposes a novel temporal mathematical method of calculating the added value of an influential individual in a network, called a 'team player', who adds indirect value to their organisation because they drastically improve the future workplace task performance of those with whom they work. Our process uses temporal mining of employee connectivity data where connections are made between co-workers as they work together on an organisational task. The process we describe is based on mathematically-proven algorithms and can be applied to any organisation where employees' project work and performance is tracked. Our application views employees as network points and their joint work on a series of organisational tasks as the links that connect those employees. We use one of the largest online and open data sources containing many years of employee joint task work to apply our proposed algorithm and produce quantitative results. Journal: Int. J. of Business Performance Management Pages: 271-288 Issue: 3 Volume: 26 Year: 2025 Keywords: social network analysis; SNA; temporal data mining; employee performance. File-URL: http://www.inderscience.com/link.php?id=145872 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:271-288 Template-Type: ReDIF-Article 1.0 Author-Name: Thadeu Gasparetto Author-X-Name-First: Thadeu Author-X-Name-Last: Gasparetto Author-Name: Anna Shrainer Author-X-Name-First: Anna Author-X-Name-Last: Shrainer Title: The contribution of coaches in the playing style of football clubs Abstract: This paper aims to identify the playing styles of football clubs and their influence on the clubs' performance. K-means clustering algorithm was applied to all the passes distributed among the football teams to get the unique z-score and recognise the most outstanding coaching contribution. The Russian Premier League - from 2017/2018 to 2019/2020 - is the setting inspected. The calculated score for each club shows that FC UFA under the guidance of Sergei Semak in 2017/2018, FC Krasnodar with Igor Shalimov in 2017/2018 and Magomed Adiev with FC Anzhi in 2018/2019, in the greater extent, differs from the other clubs that participated in the league over the researched period. The empirical findings reveal that playing experience of a coach has a positive effect on the outcome of a match, while coaching tenure has a reduced negative effect. This study contributes with new insights regarding coaching style identification on professional football. Journal: Int. J. of Business Performance Management Pages: 322-342 Issue: 3 Volume: 26 Year: 2025 Keywords: head coach; passing; playing style; professional football; statistics. File-URL: http://www.inderscience.com/link.php?id=145874 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:322-342 Template-Type: ReDIF-Article 1.0 Author-Name: Khalifa Alsalahi Alyafei Author-X-Name-First: Khalifa Alsalahi Author-X-Name-Last: Alyafei Title: A realist evaluation of the performance implications of flying faculty model from the perspectives of local faculty: evidence from British TNE programs in Qatar Abstract: This research uses the realist evaluation framework to analyse the flying faculty model (FFM) within a British transnational higher education program in Qatar. This work aims to understand the facilitators and barriers of the FFM on local faculty and how it either contributes to or interrupts their work. Following the realist evaluation approach, a total of eight semi-structured interviews were conducted on two groups of local faculty, full-time and part-time local faculty (n = 8) who had taught on the program for at least one semester. Inductive thematic analysis was conducted to identify the key contexts and program mechanisms that led to meaningful outcomes for local faculty. Results show that the FFM provides opportunities for local faculty, including faculty-to-faculty support, knowledge sharing and policy implementation, which may help enhance their confidence in teaching and ensure their career progression as well as promote the successful enactment of partnership agreements. It also highlights certain obstacles, such as lack of engagement among some fly in faculty members and inflexibility in designing a more contextualise curriculum. Journal: Int. J. of Business Performance Management Pages: 389-404 Issue: 3 Volume: 26 Year: 2025 Keywords: flying faculty model; flying faculty; local faculty; faculty performance; transnational education; Qatar. File-URL: http://www.inderscience.com/link.php?id=145877 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:389-404 Template-Type: ReDIF-Article 1.0 Author-Name: Khorief Ouissem Author-X-Name-First: Khorief Author-X-Name-Last: Ouissem Author-Name: Aissa Mahimoud Author-X-Name-First: Aissa Author-X-Name-Last: Mahimoud Author-Name: Nedjima Mouhoubi Author-X-Name-First: Nedjima Author-X-Name-Last: Mouhoubi Title: Developing a performance evaluation dashboard for the east Algerian solid waste management service (Skikda) Abstract: This article aims to propose a dashboard designed to evaluate the performance of the waste management service in the municipality of Skikda, located in eastern Algeria. The construction of this dashboard involves four key stages: identifying the objectives, identifying the indicators, establishing an information system, and making the dashboard operational. The dashboard comprises more than 20 indicators, including 2 institutional, 4 technical, 6 legal, 9 environmental, 1 financial, and 1 economic indicator. It covers the entire spectrum of the waste management service, starting from contract allocation and extending to landfill operations. The dashboard offers insights into the overall performance and sustainability of the service, considering economic, environmental, and social aspects, and it encompasses the entire service lifecycle, from waste collection to disposal. Journal: Int. J. of Business Performance Management Pages: 343-361 Issue: 3 Volume: 26 Year: 2025 Keywords: dashboard; performance evaluation; waste management; public service; municipality. File-URL: http://www.inderscience.com/link.php?id=145886 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:343-361 Template-Type: ReDIF-Article 1.0 Author-Name: Sunil Atulkar Author-X-Name-First: Sunil Author-X-Name-Last: Atulkar Author-Name: Monika Sharma Author-X-Name-First: Monika Author-X-Name-Last: Sharma Title: Influence of performance appraisal practices on employee performance: a case study on Indian rural malls Abstract: Today performance appraisal practices play an important role in career development, solve existing problems and increase employee morale, productivity and performance. Therefore, the study aims to identify the important performance appraisal practices that influence employee performance in the context of rural shopping malls, particularly in central India. Based on previous literature reviews, the study identifies five major performance appraisal practices used in rural shopping mall that improve employee performance. Using confirmatory factor analysis and structural equation modelling through SmartPLS 3.0 software, 213 employees' data from rural shopping malls of six major cities of central India were analysed and validated. Study results show that the design of all five performance appraisal practices, ranking method, rating scale, checklist method, paired comparison and grading method show a positive significant effect on employee performance. Therefore, the study suggested some useful insights about performance appraisal practices that help retail owners to work on employee performance for organisational productivity. Journal: Int. J. of Business Performance Management Pages: 305-321 Issue: 3 Volume: 26 Year: 2025 Keywords: performance appraisal; rural mall; employee. File-URL: http://www.inderscience.com/link.php?id=145888 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:305-321 Template-Type: ReDIF-Article 1.0 Author-Name: Ramesh Gupta Author-X-Name-First: Ramesh Author-X-Name-Last: Gupta Author-Name: Pravin Balaraman Author-X-Name-First: Pravin Author-X-Name-Last: Balaraman Author-Name: Tom Keegan Author-X-Name-First: Tom Author-X-Name-Last: Keegan Title: Higher education students' views of conducting traditional research projects under supervision Abstract: Universities compete for an increasingly diverse student population by utilising digital technology to meet educational requirements. The literature currently lacks an empirical assessment of undergraduate and masters students' views of research and academic writing skills teaching. We sought the views of business students in a mixed methods study utilising survey and focus group data underpinned by an interpretivist methodology. Our qualitative and quantitative findings and results demonstrate students' enthusiasm for our traditional approach to teaching research and academic writing skills. Students particularly benefit from supervisors' guidance in this endeavour. We therefore advocate retention of traditional approaches to teaching research and academic writing skills to meet students' needs to make universities competitive in an international market. Further research is now required to determine the views of university undergraduate and masters students in all disciplines. Supervisors, whose contributions are valued by students, need now to be equally recognised by their universities. Journal: Int. J. of Business Performance Management Pages: 362-388 Issue: 3 Volume: 26 Year: 2025 Keywords: higher education; student diversity; traditional research skills teaching; academic writing skills; supervisors. File-URL: http://www.inderscience.com/link.php?id=145889 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:3:p:362-388 Template-Type: ReDIF-Article 1.0 Author-Name: Muhammad Zafar Yaqub Author-X-Name-First: Muhammad Zafar Author-X-Name-Last: Yaqub Author-Name: Abdullah Alsabban Author-X-Name-First: Abdullah Author-X-Name-Last: Alsabban Title: Does trust-induced knowledge sharing indeed enhance organisational performance? The moderating role of organisational culture Abstract: Past studies have examined the direct and indirect impacts of organisational trust on firm performance, but no studies have endeavoured to explain if its effect is channelled through knowledge sharing. While extending the knowledge-based and relational views of the firm to the micro level, the primary aim of this study has been to study the impact of organisational trust and knowledge sharing in enhancing firm performance while taking organisational culture as the critical moderating contingency. After performing a PLS-based modelling on a dataset comprising 398 informants, it has been found that organisational trust directly as well as indirectly affects firm performance through stimulating knowledge sharing. Moreover, the dual effect of organisational culture in moderating the associations between organisational trust and knowledge sharing, as well as the knowledge sharing, and firm performance has also been empirically substantiated. Besides enriching scholarly discourse in knowledge-based and relational views of the firm, this study offers useful implications to managers intending to enhance their firm performance. Journal: Int. J. of Business Performance Management Pages: 405-426 Issue: 4 Volume: 26 Year: 2025 Keywords: organisational trust; knowledge sharing; firm performance; organisational culture; structural equation modelling. File-URL: http://www.inderscience.com/link.php?id=147159 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:405-426 Template-Type: ReDIF-Article 1.0 Author-Name: Nam Tien Duong Author-X-Name-First: Nam Tien Author-X-Name-Last: Duong Title: A study on HRM practices, employee performance, and organisational performance: evidence from logistics firms in Vietnam Abstract: The development of the logistics industry has led to an increase in demand for professional talents. Employees can be regarded as important professional human resources in the future of the industry, so their work status, perception, and overall views need to be understood and explored. With a sample of 275 employees in logistics firms, this study aims to investigate the perception of logistics employees of HRM practices, employee performance (EP), and organisational performance (OP). The findings show that: 1) the higher the HRM practices, the higher the performance of employees and the organisation; 2) employee performance has a positive impact on organisational performance; 3) employee performance mediates the relationship between HRM practices and organisational performance. The results are expected to provide business operators with a reference for formulating HRM strategies to improve organisational performance as a basis for management decision-making. Journal: Int. J. of Business Performance Management Pages: 467-493 Issue: 4 Volume: 26 Year: 2025 Keywords: logistics; HRM practices; performance; employee; organisation. File-URL: http://www.inderscience.com/link.php?id=147163 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:467-493 Template-Type: ReDIF-Article 1.0 Author-Name: Saad Salih Hussein Author-X-Name-First: Saad Salih Author-X-Name-Last: Hussein Author-Name: Naseem Yousif Hanna Al-Lallo Author-X-Name-First: Naseem Yousif Hanna Author-X-Name-Last: Al-Lallo Title: Using contemporary accounting techniques to measure the financial efficiency of higher education institutions: a case study of Tikrit University Abstract: The present work empirically tests the financial efficiency of higher education institutions in Iraq using the budgets of Tikrit University. This empirical testing will enhance higher education's capability in sustainable development. Primary and secondary data sources were employed in this paper to test the hypotheses. Primary data were collected through the distribution of 22 questionnaire forms to the managers and the responsible personnel in the university hierarchy, further, secondary data were collected from the accounting ledger of Tikrit University for 2015-2022. The paper employed the Delphi method, min-max normalisation technique, partial adjustment model, and fixed effect panel data analysis to measure the efficiency of individual budgets. Using the budget as an indicator of financial efficiency the results, therefore, show the high financial efficiency of Tikrit University. The paper has practical implications for both private and public higher education institutions, academics, research scholars, and university leaders in Iraq. Journal: Int. J. of Business Performance Management Pages: 448-466 Issue: 4 Volume: 26 Year: 2025 Keywords: Delphi method technique; min-max normalisation technique; partial adjustment model; fixed effect panel data analysis; Tikrit University. File-URL: http://www.inderscience.com/link.php?id=147166 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:448-466 Template-Type: ReDIF-Article 1.0 Author-Name: Fahmi Sallam Author-X-Name-First: Fahmi Author-X-Name-Last: Sallam Author-Name: Wail Alhakimi Author-X-Name-First: Wail Author-X-Name-Last: Alhakimi Title: Strategic leadership practices and organisational performance at healthcare organisations: the mediating role of crisis management Abstract: This paper examines the mediating role of crisis management in the relationship between strategic leadership practices and organisational performance in Yemeni private hospitals. Three theoretical lenses underlie this study: contingency theory, resource dependence theory, and the resource-based view. A structured questionnaire was used to collect data from Yemeni hospital leaders. The analysis of the data using structural equation modelling suggests that strategic leadership practices play a role in influencing organisational performance through effective crisis management. This study provides insights into the practices of leadership in handling crises and achieving success within organisations. The findings have implications for management. They offer practical guidance to businesses aiming to enhance productivity during challenging times. Journal: Int. J. of Business Performance Management Pages: 513-532 Issue: 4 Volume: 26 Year: 2025 Keywords: strategic leadership; crisis management; organisational performance. File-URL: http://www.inderscience.com/link.php?id=147167 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:513-532 Template-Type: ReDIF-Article 1.0 Author-Name: Rasoul Ranjbarian Author-X-Name-First: Rasoul Author-X-Name-Last: Ranjbarian Author-Name: Reza Rostamzadeh Author-X-Name-First: Reza Author-X-Name-Last: Rostamzadeh Title: Investigating the factors and conditions of employee engagement in governmental organisations Abstract: The purpose of this research is to identify the factors and conditions of employee attachment in governmental organisations. The research has been conducted as a combined research. Sample data of 291 people from different sectors were chosen. Data were analysed with SPSS and PLS software. In the qualitative section, three categories of professional, individual and organisational conditions were identified and a total of 26 components were obtained. The results showed that the identified model has a favourable fit and individual, professional and organisational conditions have a significant effect on employee participation in work and in the organisation. The components of the opportunity to grow and learn, the opportunity to participate and delegate authority, and professional development, have the most impact on employee engagement and the components of adherence to the laws and accountability of public officials and the resilience of the least effect. Journal: Int. J. of Business Performance Management Pages: 533-544 Issue: 4 Volume: 26 Year: 2025 Keywords: employee's engagement; occupational conditions; personal conditions; organisational conditions; public sector; governmental organisations. File-URL: http://www.inderscience.com/link.php?id=147170 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:533-544 Template-Type: ReDIF-Article 1.0 Author-Name: Shahab Sharfaei Author-X-Name-First: Shahab Author-X-Name-Last: Sharfaei Author-Name: Jeen Wei Ong Author-X-Name-First: Jeen Wei Author-X-Name-Last: Ong Author-Name: Adedapo Oluwaseyi Ojo Author-X-Name-First: Adedapo Oluwaseyi Author-X-Name-Last: Ojo Title: The effects of competitive intensity and market dynamism on performance Abstract: The Iranian market has the potential to be an important market for firms. Nevertheless, Iran's economy is also going through many challenges which may have a stronger impact on international small and medium-sized enterprises (SMEs) because of the market conditions it faces. International SMEs face a myriad of factors in these markets which include how to navigate the competitive intensity and the dynamism in the market in order to achieve high performance. This study aims to explore this issue through examining cost and differentiation advantage as a mediator for the relation between market dynamism, competitive intensity, and international SMEs' performance from the perspectives of industrial organisation. Using firm-level surveys, the results indicate that both competitive intensity and market dynamism have a significant effect on international SME performance. However, differentiation and cost advantage do not have a mediating impact. These findings validate the effects of competitive intensity and market dynamism on the hypothesised dimensions of industrial organisation, thus contributing to the knowledge in management scholarship within the context of international business. Journal: Int. J. of Business Performance Management Pages: 494-512 Issue: 4 Volume: 26 Year: 2025 Keywords: SME performance; SMEs in Iran; international SMEs; competitive intensity; differentiation advantage; cost advantage. File-URL: http://www.inderscience.com/link.php?id=147173 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:494-512 Template-Type: ReDIF-Article 1.0 Author-Name: Chang-Sheng Liao Author-X-Name-First: Chang-Sheng Author-X-Name-Last: Liao Title: What affects bank risk-taking in Taiwan? A profitability and marketability efficiency perspective Abstract: This study explores the determinants of risk-taking among banks in Taiwan from 2002 to 2019 by investigating the relationships among risk indicators, profitability, and marketability efficiency scores using multiple DEA models. The results reveal that the key variables of interest are the various bank efficiency scores, which are the only profitability efficiency scores that significantly contribute to reducing bank risks. Generally, more efficient banks can eliminate their risk-taking relative to less efficient banks. However, the super- and cost-efficiency results do not fully support this hypothesis. Marketability efficiency remains relatively low in Taiwan, suggesting that banks increase earnings per share (EPS) and market value through announcements of good news for investors and depositors, thereby enhancing banks' reputations and decreasing bank risk-taking. Journal: Int. J. of Business Performance Management Pages: 427-447 Issue: 4 Volume: 26 Year: 2025 Keywords: risk-taking; marketability efficiency; profitability efficiency; super efficiency DEA model. File-URL: http://www.inderscience.com/link.php?id=147213 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:4:p:427-447 Template-Type: ReDIF-Article 1.0 Author-Name: Rayees Farooq Author-X-Name-First: Rayees Author-X-Name-Last: Farooq Title: Navigating business performance trends using bibliometric analysis Abstract: This research aims to conduct a bibliometric analysis of business performance to understand how scholarly work in this area has changed and developed over time. We analysed 230 articles from the Scopus database published between 2000 and 2021. To analyse these articles, we used performance analysis and scientific mapping with the help of the R package. The results indicate that the frequency of publications has significantly increased in the last decade, and 92% of the authors contributed at least one article, and 8% of the authors published 32 articles in the past two decades. UK, Hong Kong, and China were the most productive countries regarding the number of citations and international collaborations. The <i>Strategic Direction</i> and <i>International Journal of Production Economics</i> published the highest number of articles in business performance research. Journal: Int. J. of Business Performance Management Pages: 545-576 Issue: 5 Volume: 26 Year: 2025 Keywords: bibliometric analysis; science mapping; performance analysis; business performance; Scopus; R package; co-occurrence of keywords; coupling map; thematic mapping; citations. File-URL: http://www.inderscience.com/link.php?id=148212 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:5:p:545-576 Template-Type: ReDIF-Article 1.0 Author-Name: Nidhi Oswal Author-X-Name-First: Nidhi Author-X-Name-Last: Oswal Author-Name: Ayman Al Armoti Author-X-Name-First: Ayman Al Author-X-Name-Last: Armoti Author-Name: Saju Mathew Author-X-Name-First: Saju Author-X-Name-Last: Mathew Title: A study of the application and impact of AI on the traditional recruitment in the UAE Abstract: The purpose of this paper is to identify areas where artificial intelligence (AI) can be integrated with traditional recruitment. This study used a thematic literature review. The research was conducted on past publications related to AI in human resource management, particularly recruitment management, using <i>Scimago Journal Rank</i> validated journals. To investigate AI's impact on recruitment, ten semi-structured interviews were conducted via telephone or online. Results suggest that AI can be used to streamline and automate candidate screening and selection processes. In addition, AI can facilitate more objective decisions. The study also identified potential challenges to AI implementation in recruitment. Finally, this paper suggests strategies to improve recruitment including leveraging AI technologies to enable faster and more accurate decisions. It also focuses on creating a positive candidate experience. Journal: Int. J. of Business Performance Management Pages: 615-633 Issue: 5 Volume: 26 Year: 2025 Keywords: artificial intelligence; AI; human resource management; HRM; traditional recruitment process; AI in recruitment. File-URL: http://www.inderscience.com/link.php?id=148214 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:5:p:615-633 Template-Type: ReDIF-Article 1.0 Author-Name: Madhu Arora Author-X-Name-First: Madhu Author-X-Name-Last: Arora Author-Name: Rupesh Kumar Author-X-Name-First: Rupesh Author-X-Name-Last: Kumar Author-Name: Pradeep Chauhan Author-X-Name-First: Pradeep Author-X-Name-Last: Chauhan Author-Name: Muddassar Sarfraz Author-X-Name-First: Muddassar Author-X-Name-Last: Sarfraz Title: Consumer adoption of frozen food products in Uttarakhand, India during COVID-19 pandemic Abstract: Safety and quality are of extreme importance along with abundance of time availability owing to work-from-home scenario. Consumers are now ready to experiment with the new types of food products. Authors have attempted to determine percentage of consumers with respect to adoption of frozen food products in this work. The study analyses socio-demographic characteristics and understand perception with respect to adoption of frozen food products. The findings of study indicate that of the respondents, 31% were categorised as early adopters, 23% as late adopters and 46% as non-adopters of frozen food products. Early adopters perceived frozen food products to be value for money, had trust on quality, safety and brand, and also found it tasty. The overall analysis leads to a better understanding of consumer adoption towards frozen food with special reference to quality and safety. Journal: Int. J. of Business Performance Management Pages: 598-614 Issue: 5 Volume: 26 Year: 2025 Keywords: consumer; perception; frozen food; socio-demographic; adoption; India. File-URL: http://www.inderscience.com/link.php?id=148215 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:5:p:598-614 Template-Type: ReDIF-Article 1.0 Author-Name: Nguyen Dac Dung Author-X-Name-First: Nguyen Dac Author-X-Name-Last: Dung Title: How does innovation impact labour productivity in microenterprises compared to other factors? Case study in Thai Nguyen, Vietnam Abstract: The purpose of this article is to investigate the impact of innovation on changes in labour productivity in micro-enterprises in Thai Nguyen province. Based on this, the study compares the level of the impact of innovation with other factors such as communication systems, management styles, external support, and work environment. The research results indicate that innovative practices are an important factor in contributing to increasing labour productivity. However, in this study, labour productivity is more strongly influenced by the management style of labour users, but it has a greater impact than communication systems, external support, and work environment. The findings of this research suggest that improving the management style of labour users could be an effective strategy to enhance labour productivity in micro-enterprises. The study's significance lies in providing insights into the factors that influence labour productivity and suggesting practical solutions to promote productivity in micro-enterprises in Thai Nguyen province, Vietnam. Journal: Int. J. of Business Performance Management Pages: 577-597 Issue: 5 Volume: 26 Year: 2025 Keywords: productivity; micro-enterprises; innovation; factors; Thai Nguyen. File-URL: http://www.inderscience.com/link.php?id=148216 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:5:p:577-597 Template-Type: ReDIF-Article 1.0 Author-Name: Kenneth David Strang Author-X-Name-First: Kenneth David Author-X-Name-Last: Strang Title: Exploring IT project performance from government big data using supervised machine learning: a managerial perspective Abstract: Longitudinal studies in different industries around the world indicated that roughly half of all information technology (IT) projects were not considered successful. Additionally, the literature revealed there have been significant losses due to cyber security breaches. These problems are important to sponsors, managers, and other decision-makers because most IT projects face cybersecurity risks. Given the high volume of project performance metrics available, it was puzzling why scholars could not identify the significant performance factors. Subsequently, the goal of this exploratory pragmatic study was to analyse numerous IT project features from government big data to determine if and how supervised machine learning (ML) may explain performance. Ten features were identified to predict IT project performance success through classification and regression ML techniques, with effect sizes near 54%. All ML processes were explained and interpreted in business language so that decision-makers as well as researchers could understand the results, generalise the implications, and apply ML in their practice area. Journal: Int. J. of Business Performance Management Pages: 660-685 Issue: 5 Volume: 26 Year: 2025 Keywords: machine learning; ML; information technology; project performance; big data; decision making. File-URL: http://www.inderscience.com/link.php?id=148219 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:5:p:660-685 Template-Type: ReDIF-Article 1.0 Author-Name: Emmanuel Dele Omopariola Author-X-Name-First: Emmanuel Dele Author-X-Name-Last: Omopariola Author-Name: Oluseye Olugboyega Author-X-Name-First: Oluseye Author-X-Name-Last: Olugboyega Author-Name: Abimbola Olukemi Windapo Author-X-Name-First: Abimbola Olukemi Author-X-Name-Last: Windapo Author-Name: David John Edwards Author-X-Name-First: David John Author-X-Name-Last: Edwards Author-Name: Obuks A. Ejohwomu Author-X-Name-First: Obuks A. Author-X-Name-Last: Ejohwomu Title: Modelling the interactions between project payment systems, financial management strategies, and construction companies' performance Abstract: This research examined the influence of the dependent variables of project payment systems and financial management strategies on construction organisation performance, with particular focus on the mediating effect of those strategies. This study adopted a positivist research methodology. It used a quantitative method of data collection in order to realise the development of a standard model, to help identify which project payment systems and financial management strategies could impact construction organisation performance. Findings from the data analysis revealed that financial management strategies played a significant role in ensuring a positive relationship between clients' payment systems and the construction company's financial performance. This study concludes that the financial management strategies in used by the construction organisations enhance their cash flow, monitor underspending or overspending against project cost targets, ensure accurate financial accounts. It is therefore recommended that new payment system should be formulated to integrate the needs of clients and contractors. Journal: Int. J. of Business Performance Management Pages: 634-659 Issue: 5 Volume: 26 Year: 2025 Keywords: project payment system; financial management strategies; financial performance; construction companies' performance. File-URL: http://www.inderscience.com/link.php?id=148236 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:5:p:634-659 Template-Type: ReDIF-Article 1.0 Author-Name: Mohd Afjal Author-X-Name-First: Mohd Author-X-Name-Last: Afjal Title: Dynamic energy matrices: a technological efficiency probe into Indian oil and gas sector Abstract: This research analyses the Indian oil and gas industry's efficiency and productivity from 2016 to 2020 using data envelopment analysis (DEA) and the Malmquist productivity index (MPI). It focuses on public sector undertakings (PSUs) under the Ministry of Petroleum and Natural Gas, employing the super SBM model and MPI analysis to evaluate the performance of decision-making units (DMUs). The study identifies significant performance variances, with companies like OIL, ONGC, CPCL, and NRL excelling in resource utilisation, whereas others such as BPCL, IOCL, GAIL, BLL, and BLCL show a need for strategic improvement. It highlights inefficiencies and potential for restructuring to achieve more efficient production. The findings aid policymakers in understanding operational disparities and formulating strategies for resource optimisation. This research is crucial for continuous efficiency assessment in the refinery sector, offering insights for industry growth and enhancing the understanding of India's oil and gas industry. Journal: Int. J. of Business Performance Management Pages: 730-751 Issue: 6 Volume: 26 Year: 2025 Keywords: Indian oil and gas sector; resource utilisation and optimisation; technical efficiency; data envelopment analysis; DEA; Malmquist productivity index; MPI. File-URL: http://www.inderscience.com/link.php?id=149006 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:730-751 Template-Type: ReDIF-Article 1.0 Author-Name: Berihun Bizuneh Author-X-Name-First: Berihun Author-X-Name-Last: Bizuneh Author-Name: Tsega Samuel Author-X-Name-First: Tsega Author-X-Name-Last: Samuel Title: Effect of working environment factors on employee withdrawal intention: evidence from the apparel industry in Ethiopia Abstract: This paper evaluates the relationships between working environment factors and withdrawal intentions empirically. Using a questionnaire, 337 usable responses were collected from sewing operators in two industrial parks in Ethiopia. Purposive sampling was used to select the industrial parks and the companies, while convenience sampling was used to reach the operators. Multivariate analysis of variance was used to examine the effect of demographic factors on withdrawal intentions, and structural equation modelling was used to test hypotheses. Significant differences in withdrawal intentions were found with the age and marital status of the operators. While occupational health and safety practices and work-life imbalance affected absenteeism tendency significantly, satisfaction with salary, physical environment, workload, and discrimination affected turnover intention. Increased absenteeism tendency was also found to be a significant predictor of turnover intention. The findings provide evidence for managers to focus on the significant factors in monitoring the withdrawal behaviours of garment operators. Journal: Int. J. of Business Performance Management Pages: 706-729 Issue: 6 Volume: 26 Year: 2025 Keywords: employee absenteeism tendency; turnover intention; working environment; apparel industry; structural equation modelling; SEM; Ethiopia. File-URL: http://www.inderscience.com/link.php?id=149007 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:706-729 Template-Type: ReDIF-Article 1.0 Author-Name: Rasoul Abbasi Author-X-Name-First: Rasoul Author-X-Name-Last: Abbasi Author-Name: Mona Jami Pour Author-X-Name-First: Mona Jami Author-X-Name-Last: Pour Author-Name: Sheyda Alvar Author-X-Name-First: Sheyda Author-X-Name-Last: Alvar Title: How does organisational culture influence CRM performance: a mediating role of knowledge management Abstract: Despite the extensive literature in the field of success of CRM, few studies have empirically examined how organisational culture impact on CRM performance by mediating role of knowledge management (KM). Hence, the main objective of this study is to fill this theoretical gap. To gain this aim, a cross-sectional survey was conducted and structural equation modelling (SEM) approach was used to analysed data. The non-random and convenience sampling technique was used as a sampling technique. The research questionnaire was distributed between travel agencies with experience using CRM systems. The research findings show that organisational culture has a positive and significant relationship with CRM performance and KM's mediating role. Therefore, it is suggested to the companies that if they want effective CRM performance, in addition to improving and promoting the organisational culture, they should pay special attention to acquiring, storing, sharing and applying knowledge in the organisation. Journal: Int. J. of Business Performance Management Pages: 687-705 Issue: 6 Volume: 26 Year: 2025 Keywords: CRM performance; organisational culture; KM; structural equation modelling; SEM. File-URL: http://www.inderscience.com/link.php?id=149008 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:687-705 Template-Type: ReDIF-Article 1.0 Author-Name: Vijay Kumar Pandey Author-X-Name-First: Vijay Kumar Author-X-Name-Last: Pandey Author-Name: Mohit Sharma Author-X-Name-First: Mohit Author-X-Name-Last: Sharma Author-Name: Som Nath Paul Author-X-Name-First: Som Nath Author-X-Name-Last: Paul Title: The impact of personality on cooperation with the moderating effect of happiness at the workplace Abstract: Due to the fierce competition in the higher education sector in India, academic institutions need to focus on performance. However, focusing solely on performance may lead to individualism and unhealthy competition, which may deteriorate the work environment. Therefore, this research proposes that employees' cooperation, happiness and personality can promote a healthy work environment, enhancing the organisation's competitive position. A positive work environment encourages employees to work together, boosting output, creativity, and ultimately, customer happiness and growth of the organisation. In this context, structural equation modelling was used to test the impact of personality on cooperation with the moderating effect of happiness. The survey was conducted in the higher educational sector in Delhi, Noida and Ghaziabad districts under the National Capital Region of India. The data were collected from faculty members and staff, and the sample size was 447. The study concludes that an individual's personality aligned with the organisation's personality leads to happiness and cooperation, creating a healthy work environment. It also suggests that the institutions should promote happiness in the organisation to reap the benefits of even an upbeat personality. Journal: Int. J. of Business Performance Management Pages: 752-766 Issue: 6 Volume: 26 Year: 2025 Keywords: personality; happiness; cooperation; moderation; higher education; structural equation model. File-URL: http://www.inderscience.com/link.php?id=149010 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:752-766 Template-Type: ReDIF-Article 1.0 Author-Name: María de Jesús Pérez-Hervert Author-X-Name-First: María de Jesús Author-X-Name-Last: Pérez-Hervert Author-Name: José Luis Esparza-Aguilar Author-X-Name-First: José Luis Author-X-Name-Last: Esparza-Aguilar Author-Name: José Luis Zapata-Sánchez Author-X-Name-First: José Luis Author-X-Name-Last: Zapata-Sánchez Title: Gender effects in the practices of corporate social responsibility in micro, small and medium-sized enterprises of Quintana Roo, Mexico Abstract: The main objective of this research was to analyse the relationship between two dimensions, <i>corporate social responsibility</i> (CSR) and the influence of gender on micro, <i>small, and medium-sized enterprises</i> (MSMEs) located in the southern region of Quintana Roo, using a confirmatory factor analysis model with IBM SPSS AMOS 25. Different variables of the microenterprises were examined, such as the factorial structure, reliability, convergent validity, discriminant validity, and the factorial invariance by sex. A total of 384 enterprises from different lines of business were considered, of which 89% were micro-enterprises that employed 1 to 10 workers. The results obtained demonstrate a scale of five factors or dimensions as influential: ethics, employees, clients, providers, and natural environment, as well as 16 items that satisfy the requirements of validity and reliability established for this type of research. Journal: Int. J. of Business Performance Management Pages: 779-794 Issue: 6 Volume: 26 Year: 2025 Keywords: corporate social responsibility; CSR; MSMEs; confirmatory factor analysis; CFA; Mexico. File-URL: http://www.inderscience.com/link.php?id=149011 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:779-794 Template-Type: ReDIF-Article 1.0 Author-Name: Humberto Ramirez Author-X-Name-First: Humberto Author-X-Name-Last: Ramirez Author-Name: Thien Sang Lim Author-X-Name-First: Thien Sang Author-X-Name-Last: Lim Title: The measurement of SMEs performance: a simplified perspective Abstract: Performance is the quintessential dependent variable in empirical studies analysing the impact of different drivers on the final output of SMEs. Its adequate measurement is essential to avoid conflicting results and to ensure connection with the research context. Yet, there is a remarkable lack of consistency in the measurement of the variable, despite the vast presence of theoretical procedures and frameworks. This study aims at supplying a simplified perspective for measuring the performance of small companies. The integration of 111 empirical articles categorises performance measurement into two symmetric dimensions and identifies five simplified measures and combinations. These indicators constitute a simpler yet comprehensive view that can be used in future empirical research to measure SMEs performance. The proposed perspective advances the conceptual measurement of the performance of SMEs and provides recommendations for further research. Journal: Int. J. of Business Performance Management Pages: 795-817 Issue: 6 Volume: 26 Year: 2025 Keywords: performance measurement; SMEs performance; simplified measurement; conceptualisation of performance; measurement framework; conceptual research; methodology; research design; literature review; operationalisation; measures; small and medium-sized enterprises; SMEs. File-URL: http://www.inderscience.com/link.php?id=149012 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:795-817 Template-Type: ReDIF-Article 1.0 Author-Name: Varun Dawar Author-X-Name-First: Varun Author-X-Name-Last: Dawar Author-Name: Arit Chaudhury Author-X-Name-First: Arit Author-X-Name-Last: Chaudhury Title: Working capital efficiency and firm performance: empirical evidence from an emerging market Abstract: A critical area of study in the financial management literature has been the significance of effective working capital management in determining corporate financial performance (firm profitability). In this regard, our study looks at the relationships between working capital (and its constituent parts) and company profitability for a group of manufacturing firms in India's developing economy. We deploy Arellano and Bond's (1991) two-step 'generalised method of moments (GMM) ' approach to investigate the nonlinearity between 'working capital and firm profitability'. Using robust estimation techniques, we document presence of an inverted U-shaped relationship hereby implying presence of an ideal level of working capital in case of manufacturing firms along with a quantitative estimation of the same. Unlike previous studies, our work also takes into account the presence of endogeneity problems while presenting the empirical evidence on influence of working capital. Our study provides useful insights for finance managers, investors, and policymakers in understanding and achieving the optimal range of working capital investment to maximise corporate financial profitability. Journal: Int. J. of Business Performance Management Pages: 767-778 Issue: 6 Volume: 26 Year: 2025 Keywords: working capital; performance; emerging markets; manufacturing firms; nonlinearity. File-URL: http://www.inderscience.com/link.php?id=149013 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:26:y:2025:i:6:p:767-778