Template-Type: ReDIF-Article 1.0
Author-Name: Bharti Pandya
Author-X-Name-First: Bharti
Author-X-Name-Last: Pandya
Author-Name: Louise Patterson
Author-X-Name-First: Louise
Author-X-Name-Last: Patterson
Author-Name: Umar Ruhi
Author-X-Name-First: Umar
Author-X-Name-Last: Ruhi
Title: The readiness of workforce for the world of work in 2030: perceptions of university students
Abstract:
The new world of work in 2030 will witness displacement of more than 40% of existing jobs worldwide with automation, artificial intelligence (AI), virtual reality and augmented reality. New set of knowledge, skills, abilities and other (KSAO) characteristics will be required to be successful within the workforce of the future. This paper presents findings from the first phase (pilot study) of an exploratory and longitudinal research project that investigated the levels of awareness, readiness, and confidence perceived by the future workforce to work in the new world dominated by AI. Empirical evidence collected from students of higher education institutions from various countries indicates that less than 50% of the participants feel they possess the necessary KSAOs for the new world of work in 2030. This study will be of value to the policymakers, strategy formulators, educators, and curriculum developers that have interest in developing the human capital for 2030.
Journal: Int. J. of Business Performance Management
Pages: 54-75
Issue: 1/2
Volume: 23
Year: 2022
Keywords: competencies; knowledge, skills, abilities and other; KSAO; new workplace; new workforce; work in 2030; artificial intelligence age; future competencies; readiness for future work.
File-URL: http://www.inderscience.com/link.php?id=119555
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:54-75

Template-Type: ReDIF-Article 1.0
Author-Name: T.R. Anandan
Author-X-Name-First: T.R.
Author-X-Name-Last: Anandan
Author-Name: Kriti Priya Gupta
Author-X-Name-First: Kriti Priya
Author-X-Name-Last: Gupta
Title: Trends in small business performance measurement research: a review of 25 years literature
Abstract:
This research is possibly the first of its kind to present a thorough analysis of performance measurement approaches in small business researches. To make this study centred on small business, we selected the journals that are primarily meant for small businesses and have a high impact measured through their cite score. We picked up the primary research articles carrying performance in their title and measurement of overall performance. We then applied the content analysis technique to analyse the performance data. The analysis brought several crucial findings concerning the trends in publications, usage of different measures, choices of financial and non-financial measures, and aptness of the subjective and objective approach. Besides these, the study also laid out their implications and future directions.
Journal: Int. J. of Business Performance Management
Pages: 422-459
Issue: 4
Volume: 23
Year: 2022
Keywords: organisational performance; performance measures; financial and non-financial performance; subjective and objective performance; small business.
File-URL: http://www.inderscience.com/link.php?id=126212
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:4:p:422-459

Template-Type: ReDIF-Article 1.0
Author-Name: Vineet Jain
Author-X-Name-First: Vineet
Author-X-Name-Last: Jain
Author-Name: Puneeta Ajmera
Author-X-Name-First: Puneeta
Author-X-Name-Last: Ajmera
Title: Modelling the barriers of Industry 4.0 in India using fuzzy TISM
Abstract:
Industry 4.0 is an advanced, non-conventional phenomena that, if implemented with care and vigilance, has the potential to change the future of the Indian manufacturing industry. The present work is aimed at highlighting the obstacles of Industry 4.0 to help Indian manufacturing, as the available literature indicates that the manufacturing sector still has reservations about the implementation of Industry 4.0. A fuzzy TISM model is established to recognise the significant barriers affecting Industry 4.0. The results depict that 'top management support, employee resistance, insufficient maintenance support systems and need for specialised training and skills' are the key barriers because of high driving power.
Journal: Int. J. of Business Performance Management
Pages: 347-372
Issue: 4
Volume: 23
Year: 2022
Keywords: Industry 4.0 barriers; TISM; fuzzy TISM; MICMAC analysis; fuzzy MICMAC.
File-URL: http://www.inderscience.com/link.php?id=126213
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:4:p:347-372

Template-Type: ReDIF-Article 1.0
Author-Name: Samar Riahi
Author-X-Name-First: Samar
Author-X-Name-Last: Riahi
Author-Name: Nadia Loukil
Author-X-Name-First: Nadia
Author-X-Name-Last: Loukil
Title: Analysis of performance and risk during a period of political instability: do political connections matter?
Abstract:
This paper examines how the political connection affects corporate risk (measured by the standard deviation of return on assets and by the standard deviation of the stock return) and performance (measured by the return on equity and the stock return) during periods of adverse macroeconomic conditions in Tunisia. This study uses a sample of 55 Tunisian listed firms during the post-revolution period (2011-2018) and a generalised least square (GLS) approach is applied to test our hypotheses. First, findings show that political connection increases risk-taking behaviour and reduces corporate performance. Secondly, findings confirm that only the relation between the political connection and market risk varies negatively with political instability. Hence, Tunisian investors are reluctant to invest in political connected firms, which lead to market undervaluation.
Journal: Int. J. of Business Performance Management
Pages: 373-398
Issue: 4
Volume: 23
Year: 2022
Keywords: political connection; performance; political instability; mediation mechanisms; risk; Tunisian listed firms.
File-URL: http://www.inderscience.com/link.php?id=126214
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:4:p:373-398

Template-Type: ReDIF-Article 1.0
Author-Name: Farah Alloush
Author-X-Name-First: Farah
Author-X-Name-Last: Alloush
Author-Name: Shafig Al-Haddad
Author-X-Name-First: Shafig
Author-X-Name-Last: Al-Haddad
Title: The impact of entrepreneurial competencies on firms' performance
Abstract:
The main objective of this study is to examine the impact of entrepreneurial competencies (opportunity, organising, strategic, relationship, commitment and learning) on firm performance, in addition, to examining the effect of firm capabilities as a moderating variable on the impact of entrepreneurial competencies on firm performance. The population of the study consists of Jordanian entrepreneurs who are the owners of entrepreneurial firms. Convenience sampling technique was used to collect the responses of the participants which were composed of 91 respondents. Further, simple, multiple, and hierarchical regression were applied to analyse the collected data. The findings of this study revealed that opportunity competency, strategic competency and commitment competency have an impact on the performance of the firm. Additionally, firm capabilities were found to have a moderating effect on the impact of entrepreneurial competencies on firm performance.
Journal: Int. J. of Business Performance Management
Pages: 399-421
Issue: 4
Volume: 23
Year: 2022
Keywords: entrepreneurial competencies; firm capabilities; firm performance; Jordan; entrepreneurship.
File-URL: http://www.inderscience.com/link.php?id=126215
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:4:p:399-421

Template-Type: ReDIF-Article 1.0
Author-Name: Roberta Fenech
Author-X-Name-First: Roberta
Author-X-Name-Last: Fenech
Author-Name: Priya Baguant
Author-X-Name-First: Priya
Author-X-Name-Last: Baguant
Author-Name: Ihab Abdelwahed
Author-X-Name-First: Ihab
Author-X-Name-Last: Abdelwahed
Title: Cultural distance or cultural similarity? A study of academic expatriates in the UAE
Abstract:
The purpose of this study is to investigate the relationship between cultural distance and, the cultural competence and adjustment of academic expatriates in the UAE. The cultural distance paradox has been investigated amongst the general population of expatriates but not amongst academic expatriates. The two hypotheses under study are: H1: There is a positive relationship between cultural distance and expatriate social adjustment; H2: There is a positive relationship between cultural distance and expatriate cultural competence. The theoretical framework of this study is the theory of selective perception and dissonance and the theory of change. Qualitative data was collected from 103 academic expatriates. The main findings in this study are in support of the cultural distance paradox. Additionally, expatriates from different cultures to that of the host country culture do better in cultural competence and adjustment than expatriates from cultures that are similar to the host country culture.
Journal: Int. J. of Business Performance Management
Pages: 76-89
Issue: 1/2
Volume: 23
Year: 2022
Keywords: cultural distance paradox; cultural competence; adjustment; academic expatriate; United Arab Emirates.
File-URL: http://www.inderscience.com/link.php?id=119563
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Template-Type: ReDIF-Article 1.0
Author-Name: Malik Muhammad Sheheryar Khan
Author-X-Name-First: Malik Muhammad Sheheryar
Author-X-Name-Last: Khan
Author-Name: Muhammad Muzammil Ghayas
Author-X-Name-First: Muhammad Muzammil
Author-X-Name-Last: Ghayas
Title: Impact of authentic leadership on employee engagement in the banking sector of Karachi
Abstract:
This study aims to examine the impact of dimensions of authentic leadership (namely self-awareness, relational transparency, internalised moral perspective and balanced processing) on the dimensions of employee engagement (namely vigour, dedication and absorption) in the banking sector of Karachi. Two separate instruments were adapted, the first instrument consisted of 16 items and was used for measuring the dimensions of authentic leadership, these instruments were filled by subordinates. Whereas, the second instrument consisted of 17 items and is used to measure dimensions of employee engagement, supervisors were asked to fill these instruments with respect to their subordinates. In all, data were collected from 230 pairs of respondents from the banking sector of Karachi. Three separate multiple regression analyses were used as the statistical technique. Results showed that relational transparency, internalised moral perspective and balanced processing have positive impact on vigour. Whereas, self-awareness, relational transparency, internalised moral perspective and balanced processing have positive impact on dedication. On the other hand, self-awareness has positive impact on absorption.
Journal: Int. J. of Business Performance Management
Pages: 90-98
Issue: 1/2
Volume: 23
Year: 2022
Keywords: employee engagement; authentic leadership; banking sector; Karachi.
File-URL: http://www.inderscience.com/link.php?id=119567
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Template-Type: ReDIF-Article 1.0
Author-Name: Deni Memic
Author-X-Name-First: Deni
Author-X-Name-Last: Memic
Author-Name: Selma Skaljic-Memic
Author-X-Name-First: Selma
Author-X-Name-Last: Skaljic-Memic
Author-Name: M.N.S. Mohamed Noor Saif Almehairi
Author-X-Name-First: M.N.S. Mohamed Noor Saif
Author-X-Name-Last: Almehairi
Title: Relationship and causality between cryptocurrencies, commodities, currencies, indexes and web search results during and prior to the COVID-19 pandemic
Abstract:
We observe the relationship and causality between cryptocurrencies on one, and commodities, currencies, equity indexes and web search results on the other side. We use prices of Bitcoin and Ethereum for cryptocurrencies, prices of crude oil and gold for commodities, Euro-US Dollar, Euro-Swiss Franc exchange rates for currencies, Dow Jones Industrial Average for market index and Google Trends® data as a measure of worldwide web search results for cryptocurrencies of interest. We find that Bitcoin and web search results correlation went from highly positive to low negative during the COVID-19 period. The results of the study show that the price of Bitcoin and Ethereum can be modelled using different combinations of commodities, currencies, indexes and web search results, with web search results and Dow Jones Industrial Average exhibiting best predictive power both concurrently and one day in advance. Our best performing models were able to explain more than 95% and 90% of Bitcoin and Ethereum price variability respectively. We also find strong evidence of web search traffic impacting both Bitcoin and Ethereum prices at all tested lags, as well as some evidence of gold impact on Bitcoin and EUR/CHF impact on Ethereum.
Journal: Int. J. of Business Performance Management
Pages: 99-117
Issue: 1/2
Volume: 23
Year: 2022
Keywords: cryptocurrencies; commodities; currencies; indexes; web search; COVID-19.
File-URL: http://www.inderscience.com/link.php?id=119569
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Template-Type: ReDIF-Article 1.0
Author-Name: Juan M. Dempere
Author-X-Name-First: Juan M.
Author-X-Name-Last: Dempere
Author-Name: Kennedy Prince Modugu
Author-X-Name-First: Kennedy Prince
Author-X-Name-Last: Modugu
Title: The impact of the Dubai International Airport's activity volume on the Emirati stock market
Abstract:
The goal of this research work is to determine the predictive power of the activity volume at the Dubai International Airport (DXB) over the Emirati stock market by applying the GARCH, EGARCH, TGARCH, and PGARCH models. Our results provide evidence that the DXB's passenger traffic has explanatory power over the Emirati stock market. Specifically, we find that the logarithmic monthly change of the DXB's passenger traffic has a positive and significant relationship with the ADX stock market index's monthly log-returns. We also find that two analysed Emirati stock markets indexes have positive and significant relationships with both the crude oil price and the log-returns of a world stock market index.
Journal: Int. J. of Business Performance Management
Pages: 118-134
Issue: 1/2
Volume: 23
Year: 2022
Keywords: DXB; GARCH; EGARCH; TGARCH; PGARCH; passenger traffic; Dubai; airport; ADX; DFM; stock market; UAE; volatility.
File-URL: http://www.inderscience.com/link.php?id=119570
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:118-134

Template-Type: ReDIF-Article 1.0
Author-Name: Syed Alamdar Ali Shah
Author-X-Name-First: Syed Alamdar Ali
Author-X-Name-Last: Shah
Author-Name: Bayu Arie Fianto
Author-X-Name-First: Bayu Arie
Author-X-Name-Last: Fianto
Author-Name: Sri Herianingrum
Author-X-Name-First: Sri
Author-X-Name-Last: Herianingrum
Author-Name: Raditya Sukmana
Author-X-Name-First: Raditya
Author-X-Name-Last: Sukmana
Title: Exploring duration gap of Islamic banks during COVID-19 crisis: an inter-regional online focus group study
Abstract:
This study explores the duration gap risk management of Islamic banks during the COVID-19 crisis using online focus group studies. There are 12 participants from Indonesia, Malaysia, Pakistan and UAE. Findings suggest that COVID-19 has increased the duration gaps of Islamic banks. The causes include, lack of business opportunities, relaxations in terms of policy rates, restructuring offered by central banks and attitudes of the customers of Islamic banks to avail relaxations offered, whether they need it or not. Finally, the crisis has exhibited that customers have managed their spending according to conventional theories of demands of money and Maslow's hierarchy of needs.
Journal: Int. J. of Business Performance Management
Pages: 460-472
Issue: 4
Volume: 23
Year: 2022
Keywords: COVID-19 crisis; Islamic banks; duration gap risk management; online focus groups; economic growth.
File-URL: http://www.inderscience.com/link.php?id=126226
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:4:p:460-472

Template-Type: ReDIF-Article 1.0
Author-Name: Florida Veljanoska
Author-X-Name-First: Florida
Author-X-Name-Last: Veljanoska
Title: The inter-relationship between foreign direct investments and unemployment: case study of China, India and Singapore
Abstract:
This paper will empirically test the causality between FDI and unemployment. Hence, the main purpose of this empirical research is to test the hypothesis that the FDI inflows are directed towards the countries with high unemployment rate, and that FDI inflows lead to the reduction of the unemployment rate in the receipt country. The analysis will be done for China, India and Singapore, which are constantly ranked as the most attractive destinations for FDI inflows. The analysis covers the period 1991-2018. The Granger causality test was conducted in order to discover the causal relationship between the FDI inflows and unemployment. The results from the test have shown that in all three countries there is one-directional causality, and that unemployment Granger cause FDI, while FDI does not have significant influence on unemployment rate.
Journal: Int. J. of Business Performance Management
Pages: 154-165
Issue: 1/2
Volume: 23
Year: 2022
Keywords: FDI; unemployment; EViews 9; Granger causality test; GCT; labour costs; unit root test; China; India; Singapore.
File-URL: http://www.inderscience.com/link.php?id=119571
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Template-Type: ReDIF-Article 1.0
Author-Name: Nadia Ben Sedrine Goucha
Author-X-Name-First: Nadia Ben Sedrine
Author-X-Name-Last: Goucha
Author-Name: Inoussa Boubacar
Author-X-Name-First: Inoussa
Author-X-Name-Last: Boubacar
Author-Name: Nadia Loukil
Author-X-Name-First: Nadia
Author-X-Name-Last: Loukil
Title: The impact of political connections on the level of cash holdings: evidence from Tunisian listed firms
Abstract:
In this empirical study, we examine the relationship between political connections and corporate cash policy in Tunisia. Undoubtedly, politically connected firms gain a variety of economic benefits ranging from the allocation of government contracts to favourable credit terms. In general, politically connected firms are less financially constrained and do not have an incentive to hold liquidity. Therefore, political connections exert a substitution effect on the firm's cash holdings. From the agency perspective, firms with political ties hold more cash than other firms, and their managers have access to money they can use for lucrative perk projects. Through examining the business data of several Tunisian firms 2008-2014, we review the theoretical motives for cash holding by politically connected firms and provide statistical evidence on the substitution effect of political connections on cash holdings. The result confirms a strong statistical relation between the level of cash-holding and political connection. The policy implication of our paper is that political relationships can shape corporate financial decisions.
Journal: Int. J. of Business Performance Management
Pages: 135-153
Issue: 1/2
Volume: 23
Year: 2022
Keywords: cash holdings; financial constrain; political connections; corporate governance.
File-URL: http://www.inderscience.com/link.php?id=119572
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Template-Type: ReDIF-Article 1.0
Author-Name: Sergiy Spivakovskyy
Author-X-Name-First: Sergiy
Author-X-Name-Last: Spivakovskyy
Author-Name: Tetiana Spivakovska
Author-X-Name-First: Tetiana
Author-X-Name-Last: Spivakovska
Author-Name: Oleksandr Zozulov
Author-X-Name-First: Oleksandr
Author-X-Name-Last: Zozulov
Author-Name: Iryna Heiets
Author-X-Name-First: Iryna
Author-X-Name-Last: Heiets
Title: Designing online communication mix for machinery manufacturers
Abstract:
Recent global challenges and the development of digital technologies have caused companies to update their business models to incorporate the variety of existing online communication tools. This enables companies to design their communication with customers and other stakeholders in the most effective way based on the company's business goals. This study provides an approach for planning and assessing online communication mix for machinery manufacturers. The authors conducted a series of expert interviews and used the analytic hierarchy process as well as the method of parametric identification to determine the optimal set of elements for online communication in the market of machinery manufacturing. Based on the research findings, the authors developed and tested the model for planning online communication activities and assessing their effectiveness. The research results detect hidden relationships between the individual elements of online communication activities and the impact of those elements on each other. This approach makes it possible to evaluate online communication in terms of achieving companies' business goals, rather than evaluating individual indicators of separate communication elements.
Journal: Int. J. of Business Performance Management
Pages: 166-185
Issue: 1/2
Volume: 23
Year: 2022
Keywords: machinery industry; online marketing; communication tools; promotion strategy; Ukrainian market; key performance indicators.
File-URL: http://www.inderscience.com/link.php?id=119574
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:166-185

Template-Type: ReDIF-Article 1.0
Author-Name: Wong Foong Yee
Author-X-Name-First: Wong Foong
Author-X-Name-Last: Yee
Author-Name: Siew Imm Ng
Author-X-Name-First: Siew Imm
Author-X-Name-Last: Ng
Author-Name: Pang Im Lim
Author-X-Name-First: Pang Im
Author-X-Name-Last: Lim
Author-Name: Xin-Jean Lim
Author-X-Name-First: Xin-Jean
Author-X-Name-Last: Lim
Title: Predictors of turnover intention among multinational corporation employees
Abstract:
The main objective of this study was to understand the impacts of job satisfaction, organisational commitment, job stress, and safety climate on turnover intention among Malaysian employees working in multinational corporations (MNCs). A total of 130 valid responses were collected from MNC employees through both online and offline surveys. The data was then analysed using partial least squares structural equation modelling (PLS-SEM). Notably, our findings showed that job satisfaction and organisational commitment are negatively related to turnover intention, while job stress is positively related to turnover intention. The outcomes of this study provide valuable insights to practitioners, particularly in reducing the turnover rate in MNCs.
Journal: Int. J. of Business Performance Management
Pages: 186-205
Issue: 1/2
Volume: 23
Year: 2022
Keywords: job satisfaction; job stress; organisational commitment; safety climate; turnover intention; multinational corporations; MNCs; partial least squares structural equation modelling; PLS-SEM.
File-URL: http://www.inderscience.com/link.php?id=119575
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:186-205

Template-Type: ReDIF-Article 1.0
Author-Name: Mengsteab T. Beraki
Author-X-Name-First: Mengsteab T.
Author-X-Name-Last: Beraki
Author-Name: Mussie T. Tessema
Author-X-Name-First: Mussie T.
Author-X-Name-Last: Tessema
Author-Name: Parag Dhumal
Author-X-Name-First: Parag
Author-X-Name-Last: Dhumal
Author-Name: Kathryn J. Ready
Author-X-Name-First: Kathryn J.
Author-X-Name-Last: Ready
Author-Name: Sebhatleab Kelati
Author-X-Name-First: Sebhatleab
Author-X-Name-Last: Kelati
Title: Exploring the correlation between diversity and financial performance: an empirical study
Abstract:
Although a myriad of studies has been conducted on workforce diversity issues, only a handful of studies have examined the correlation between diversity-related values and the financial performance of companies. This study examines this relationship by testing the extent to which diversity-related values are correlated with the financial performance of publicly traded companies using companies listed on the New York Stock Exchange. Companies were grouped into primary, secondary, and tertiary sectors for the analysis. The findings reveal that the diversity value dimension is positively correlated with companies' financial performance. No significant differences were found between the commitment to diversity value dimension and the three sectors. Implications of these findings and future research directions are discussed.
Journal: Int. J. of Business Performance Management
Pages: 206-223
Issue: 1/2
Volume: 23
Year: 2022
Keywords: diversity; corporate value; culture; financial; non-financial performance.
File-URL: http://www.inderscience.com/link.php?id=119578
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:206-223

Template-Type: ReDIF-Article 1.0
Author-Name: Shathees Baskaran
Author-X-Name-First: Shathees
Author-X-Name-Last: Baskaran
Author-Name: Kharthigesan Ganesan
Author-X-Name-First: Kharthigesan
Author-X-Name-Last: Ganesan
Author-Name: Shima Devagaran
Author-X-Name-First: Shima
Author-X-Name-Last: Devagaran
Title: Linking lean organisational culture and balanced scorecard: an improved way of measuring lean performance
Abstract:
The evolving business environment triggers the need for continuous improvement through lean management in the organisation. Many argue that measuring lean performance through financial indicators alone is insufficient and no longer valid. Hence, the surge of the balanced scorecard as an improved performance measure cannot be neglected. Therefore, it is the aim of this study to examine the relationship between lean organisational culture and balanced scorecard performance. Lean organisational culture dimensions such as situational awareness, employee engagement, managerial consistency, and accountability were used to investigate its relationship with balanced scorecard performance dimensions. 378 employees from lean manufacturing organisations in Malaysia participated in this study. The research result shows that lean organisational culture has a significant relationship with balanced scorecard performance. The results were discussed in the realm of integrating lean organisational culture with a balanced scorecard approach. The research envisages introducing a new approach to evaluate the performance of a lean organisation.
Journal: Int. J. of Business Performance Management
Pages: 225-256
Issue: 3
Volume: 23
Year: 2022
Keywords: lean culture; balanced scorecard; situational awareness; employee engagement; managerial consistency; accountability.
File-URL: http://www.inderscience.com/link.php?id=123814
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:3:p:225-256

Template-Type: ReDIF-Article 1.0
Author-Name: Mahfuz Judeh
Author-X-Name-First: Mahfuz
Author-X-Name-Last: Judeh
Author-Name: Suzan Abed
Author-X-Name-First: Suzan
Author-X-Name-Last: Abed
Author-Name: Nazha Gali
Author-X-Name-First: Nazha
Author-X-Name-Last: Gali
Title: Job delight: development and validation of a new construct
Abstract:
The purpose of this study is to address the lack of an appropriate scale to measure job delight by proposing an initial scale to measure job delight using input from scholars and experts in the field pertaining to job delight. This study employed mixed methods and a two-stage design, in which in the first phase the Delphi method was employed, and in-depth interviews were conducted with researchers and faculty members at universities in the MENA region with expertise on job delight. The first stage generated the survey questionnaires to measure the construct of job delight. In stage two, we assessed the face validity of the derived items from the Delphi study by conducting the survey with 407 faculty members at universities in the MENA region. We offer empirical insights into how job delight can be measured by an 18-item scale with four dimensions.
Journal: Int. J. of Business Performance Management
Pages: 285-303
Issue: 3
Volume: 23
Year: 2022
Keywords: job delight; satisfaction; new construct; MENA region; questionnaire; empirical study; four dimensions; universities; development; performance.
File-URL: http://www.inderscience.com/link.php?id=123823
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:3:p:285-303

Template-Type: ReDIF-Article 1.0
Author-Name: Karoline Bax
Author-X-Name-First: Karoline
Author-X-Name-Last: Bax
Author-Name: Sandra Paterlini
Author-X-Name-First: Sandra
Author-X-Name-Last: Paterlini
Title: Environmental social governance information and disclosure from a company perspective: a structured literature review
Abstract:
The availability of non-financial information including environmental, social, and governance (ESG) data has skyrocketed in the last two decades. The information on ESG scores is valuable for understanding whether companies are explicitly considering ESG targets, developing plans to incorporate these targets into their businesses, and assessing to what extent the companies successfully reach these targets. In fact, the higher the ESG score, the better the company's performance should be with respect to ESG targets. The explicit incorporation of ESG targets could lead towards transitioning to sustainable and socially responsible businesses capable of dealing with grand societal challenges. While ESG has been mostly explored from an investor's point of view, this structured review takes a company's perspective. By analysing the citation network using CitNetExplorer, two important managerial trends are identified: 1) the characteristics of CEOs and their boards affect ESG disclosure and performance; 2) ESG disclosure influences access to debt financing, cost of capital, and financial performance.
Journal: Int. J. of Business Performance Management
Pages: 304-322
Issue: 3
Volume: 23
Year: 2022
Keywords: environmental; social; and governance; ESG scores; ESG information; ESG disclosure; CEO and board characteristics; financing decisions.
File-URL: http://www.inderscience.com/link.php?id=123824
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:3:p:304-322

Template-Type: ReDIF-Article 1.0
Author-Name: Rohit Kenge
Author-X-Name-First: Rohit
Author-X-Name-Last: Kenge
Author-Name: Zafar Khan
Author-X-Name-First: Zafar
Author-X-Name-Last: Khan
Title: An empirical research study to understand the relationship between buyers and digital store
Abstract:
Natural disaster, political imbalances, and pandemic disease are resulting in the dynamic product demand over time. We studied the current sales order booking process in the literature survey and proposed a hypothesis model to check the digital store suitability for lower delivery lead times of the electric original equipment manufacturers by collecting the primary data with the set of the 26 questionnaires to the 500 buyers of the electric products on convenience sampling. We received 402 valid responses. We performed the confirmatory and bi-factor analysis to check our proposed hypothesis model and concluded that that the buyers are facing different price issues for similar products at the different store platforms which affects the buyer's loyalty. The buyer's loyalty also depends upon the customer care support on their issues while purchasing the product. Digital buyer's satisfaction and loyalty (DBSL) and digital buying profile-based socio-economic condition (DSEP) are deeply interrelated.
Journal: Int. J. of Business Performance Management
Pages: 323-346
Issue: 3
Volume: 23
Year: 2022
Keywords: sales management; customer loyalty; customer satisfaction; digital store.
File-URL: http://www.inderscience.com/link.php?id=123831
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:3:p:323-346

Template-Type: ReDIF-Article 1.0
Author-Name: Jonathan A.J. Wilson
Author-X-Name-First: Jonathan A.J.
Author-X-Name-Last: Wilson
Author-Name: Laura Arroyo
Author-X-Name-First: Laura
Author-X-Name-Last: Arroyo
Title: Conceptualising performative Instagram influencer and user relationships – through advertising and sponsored brand content
Abstract:
With the rise of social media influencers as vehicles for marketing and with promotional activities maturing, a standardisation process has occurred concerning the metrics used to calculate performance. Following reports of a U-shaped curve between engagement and number of followers, our study focuses on micro-influencers, through a series of qualitative interviews with heavy Instagram users – investigating their consumer perceptions. We find five emerging themes within the Instagram user/influencer relationship, which also highlight certain acknowledged contradictions linked to portraying an unrealistic lifestyle. Finally, as a means of conceptualising this phenomenon, we present a new influencer dual process mediation model, as an adaptation and harmonisation of the elaboration likelihood model and the dual mediation hypothesis model of advertising processing.
Journal: Int. J. of Business Performance Management
Pages: 257-284
Issue: 3
Volume: 23
Year: 2022
Keywords: advertising; branding; social media; performance management; consumer behaviour.
File-URL: http://www.inderscience.com/link.php?id=123859
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:3:p:257-284

Template-Type: ReDIF-Article 1.0
Author-Name: W. Jayaratne
Author-X-Name-First: W.
Author-X-Name-Last: Jayaratne
Author-Name: S.W.S.B. Dasanayaka
Author-X-Name-First: S.W.S.B.
Author-X-Name-Last: Dasanayaka
Author-Name: Omar Al Serhan
Author-X-Name-First: Omar Al
Author-X-Name-Last: Serhan
Author-Name: Isra A. Alam
Author-X-Name-First: Isra A.
Author-X-Name-Last: Alam
Author-Name: Fatin Samara
Author-X-Name-First: Fatin
Author-X-Name-Last: Samara
Title: Market perception of efficient light source technologies: a case study on sustainable energy transitions in Sri Lanka
Abstract:
Developing countries are transitioning towards more sustainable practices with the hopes of increasing energy efficiency and savings. A conceptual model, questionnaire surveys and structured interviews were used to assess the current situation of the Sri Lankan market on their perceptions towards transitioning to light emitting diodes (LEDs). The results of the study suggested that the main key factors influencing choices on artificial lighting included: high price, size, limited LEDs knowledge, low intervention of apex bodies, and individual perceptions of the technology. Regardless of the multiple benefits of LEDs, customer acceptance for LED solutions was minimal in comparison to other emerging energy technologies and lighting solutions. This paper suggests that energy policy related apex bodies should incorporate some incentives to popularise LED solutions in the market. The methodology employed and the recommendations derived can be used as guidelines to similar types of energy-related green research in the developing nations.
Journal: Int. J. of Business Performance Management
Pages: 4-16
Issue: 1/2
Volume: 23
Year: 2022
Keywords: light emitting diodes; LEDs; sustainability; key success factors; market acceptance; energy savings; Sri Lanka.
File-URL: http://www.inderscience.com/link.php?id=119548
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:4-16

Template-Type: ReDIF-Article 1.0
Author-Name: Khalid Samara
Author-X-Name-First: Khalid
Author-X-Name-Last: Samara
Author-Name: Omar Al Serhan
Author-X-Name-First: Omar Al
Author-X-Name-Last: Serhan
Title: Micro-foundations as a grounding for readiness-for change in knowledge sharing initiatives
Abstract:
While many organisations are often engaged in conventional change practices that usually involve top-down strategies for creating change, knowledge sharing initiatives differ where most of the complex processes are handled at the human-level. Therefore, knowledge sharing initiatives present a unique type of conundrum where there is a need to closely interconnect human behaviours and the person's readiness to identify the most effective approaches to achieve change. This paper investigates the individual level readiness-for change by studying organisational knowledge sharing initiatives from a micro-foundational perspective. These issues have been largely missing in the knowledge sharing literature which is integral to understanding of how to manage individuals at the micro-level who are experiencing a behavioural change as result of knowledge sharing initiatives. In this study an inductive grounded theory approach is being used to analyse the individuals' level experiences and origins of various influential factors supporting or inhibiting their readiness during knowledge sharing initiatives. The results indicate that asymmetries in communication and lack of awareness to knowledge sharing initiatives are fundamentally constructs akin to micro-level behaviours that have obvious effects on the individuals' readiness-for change.
Journal: Int. J. of Business Performance Management
Pages: 34-53
Issue: 1/2
Volume: 23
Year: 2022
Keywords: readiness-for change; micro-foundations; knowledge sharing initiatives.
File-URL: http://www.inderscience.com/link.php?id=119549
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:34-53

Template-Type: ReDIF-Article 1.0
Author-Name: Chokri Kooli
Author-X-Name-First: Chokri
Author-X-Name-Last: Kooli
Author-Name: Mohammed Shanikat
Author-X-Name-First: Mohammed
Author-X-Name-Last: Shanikat
Author-Name: Raed Kanakriyah
Author-X-Name-First: Raed
Author-X-Name-Last: Kanakriyah
Title: Towards a new model of productive Islamic financial mechanisms
Abstract:
The challenge for Islamic finance institutions is to find solutions and develop programs helping to invest their funds in supporting projects, SMEs, and entrepreneurship. In this paper, a documental collection, revision, and analysis were performed to review the efficacy of the main mechanisms used by Islamic financial institutions to finance their customers. The central research question consists of examining whether the actual offerings of Islamic finance mechanisms reflect the positive value and impact of Islamic finance to the economy and society. Among other things, the results showed that some Islamic financial institutions developed several types of financial mechanisms that are majority oriented through corporate finance. The research turned off with the common assumption stipulating that murabaha deals more with consumer credit rather than corporate finance. Findings showed that out of three programs of murabaha, two are oriented through corporate finance, and the third one could be assimilated as a positive investment even if it provides consuming financing. The research suggests that Islamic financial institutions must continue their innovating efforts to shift the offer of Islamic financial programs and products from consumer to corporate finance. Findings are supported by the development of a new model of productive Islamic finance mechanisms.
Journal: Int. J. of Business Performance Management
Pages: 17-33
Issue: 1/2
Volume: 23
Year: 2022
Keywords: Islamic finance mechanisms; best practices; new model; corporate finance; sustainability.
File-URL: http://www.inderscience.com/link.php?id=119551
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Handle: RePEc:ids:ijbpma:v:23:y:2022:i:1/2:p:17-33