Template-Type: ReDIF-Article 1.0 Author-Name: Mohamed El Fodil Ihaddaden Author-X-Name-First: Mohamed El Fodil Author-X-Name-Last: Ihaddaden Title: Being a state-owned bank is not a fatality: an Algerian case study Abstract: The Algerian banking industry is clearly dominated by the six state-owned banks (SOBs) which represent more than 85% of total banking asset. While it is widely admitted that public ownership in developing countries is often correlated with inefficiency and waste of resources, performance management in SOBs branches is mostly operated using basic accounting ratios. The data envelopment analysis (DEA) is a more sophisticated approach which if designed properly may enhance significantly SOBs branches' performance by creating the competitive pressure that is generally unattainable in public sectors. This research demonstrates all the potential of the DEA technique as a comparative performance measure in enhancing the efficiency of public bank branches. To that aim, the radial and super-efficiency DEA models are conjointly applied. Journal: Int. J. of Business Performance Management Pages: 44-58 Issue: 1 Volume: 22 Year: 2021 Keywords: data envelopment analysis; DEA; public banks; performance measurement; Algeria. File-URL: http://www.inderscience.com/link.php?id=112129 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:44-58 Template-Type: ReDIF-Article 1.0 Author-Name: Elvis Silveira-Martins Author-X-Name-First: Elvis Author-X-Name-Last: Silveira-Martins Author-Name: Michele Raasch Author-X-Name-First: Michele Author-X-Name-Last: Raasch Author-Name: Camila Cabrera Gomes Author-X-Name-First: Camila Cabrera Author-X-Name-Last: Gomes Author-Name: Otávio Augusto Zanin Delevedove Author-X-Name-First: Otávio Augusto Zanin Author-X-Name-Last: Delevedove Author-Name: Felipe Kopp Leite Author-X-Name-First: Felipe Kopp Author-X-Name-Last: Leite Title: Organisational flourishing and performance: research with professors from a public university Abstract: The organisational flourishing is related to the perception of positive emotions and the promotion of better professional performance of individuals flourishing at work. So, this article aims to confront the organisational flourishing with the performance perceived by professors at a federal public university in the state of Rio Grande do Sul, Brazil. For this purpose, a survey was carried out with 107 professors of applied social sciences courses (CNPq classification). The analysis was based on multivariate statistical techniques such as: exploratory factorial analysis, confirmatory factorial analysis and structural equation modelling. The results had a positive relation between the organisational flourishing and the performance perceived by professors, being consistent with the literature appointments. The results help in the decision-making of strategies that the university management has used for its professors, aiming at its performance and to the literature on organisational flourishing using as public-target professors of a public university. Journal: Int. J. of Business Performance Management Pages: 59-74 Issue: 1 Volume: 22 Year: 2021 Keywords: organisational flourishing; performance; public university; professors. File-URL: http://www.inderscience.com/link.php?id=112140 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:59-74 Template-Type: ReDIF-Article 1.0 Author-Name: Vineet Jain Author-X-Name-First: Vineet Author-X-Name-Last: Jain Author-Name: Mahesh Chand Author-X-Name-First: Mahesh Author-X-Name-Last: Chand Title: Decision making in FMS by COPRAS approach Abstract: In this paper, decision-making related to the ranking of flexibility and performance indicators of the flexible manufacturing system (FMS) are taken. Some flexibility and performance selection attributes are considered related to the objectives. The selection of the right factor in this environment is still a complex issue. This paper presents the application of a MADM approach, i.e., complex proportional assessment (COPRAS) for decision making as the ranking of flexibility and performance indicator of FMS. Two illustrative examples are presented: one for the ranking of the flexibility of FMS and the second one for ranking of the performance indicator of FMS. The results obtained by the COPRAS approach for the ordering of flexibility are differentiated with the outcomes of other researches. The result of COPRAS methodology regarding the flexibility shows that product flexibility has the top flexibility, especially for the new part configuration. Secondly, productivity is the primary factor to boost the performance of FMS. This research has illustrated that the COPRAS methodology is logical and more significant for the selections of alternatives even can handle qualitative data for attributes. Journal: Int. J. of Business Performance Management Pages: 75-92 Issue: 1 Volume: 22 Year: 2021 Keywords: flexible manufacturing system; FMS; flexibility; decision making; complex proportional assessment; COPRAS; performance. File-URL: http://www.inderscience.com/link.php?id=112148 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:75-92 Template-Type: ReDIF-Article 1.0 Author-Name: Min-Jon Kuo Author-X-Name-First: Min-Jon Author-X-Name-Last: Kuo Author-Name: Dauw-Song Zhu Author-X-Name-First: Dauw-Song Author-X-Name-Last: Zhu Author-Name: Yu-Chin Hsieh Author-X-Name-First: Yu-Chin Author-X-Name-Last: Hsieh Author-Name: Chien-Chien Hsu Author-X-Name-First: Chien-Chien Author-X-Name-Last: Hsu Title: Improving job performance of realtors in Taiwan: a view from leader-member exchange quality and job stress Abstract: The current study investigates the impact of leader-member exchange (LMX) quality and job stress on employees' job performance and turnover intention, specifically in the context of the real estate industry. The effective sample contained 253 realtors affiliated with registered chain real estate companies in Taiwan. Structural equation modelling was employed to test the proposed model. The results indicated that high LMX quality had a direct impact on the realtors in terms of reducing their job stress and intention to quit and enhancing their job performance. Reducing the realtors' job stress directly could also improve their job performance and diminish the intention to quit. A leader incorporating personalisation to develop strong bonds with subordinates can help employees cope with job stress and perform optimally while aiding employee retention in the context of the real estate industry. The discussion may proffer a long-term perspective for real estate firms to overcome the current predicament. Journal: Int. J. of Business Performance Management Pages: 339-362 Issue: 4 Volume: 22 Year: 2021 Keywords: real estate; realtor; job performance; LMX quality; job stress; turnover intention; Taiwan. File-URL: http://www.inderscience.com/link.php?id=118583 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:4:p:339-362 Template-Type: ReDIF-Article 1.0 Author-Name: Dana F. Kakeesh Author-X-Name-First: Dana F. Author-X-Name-Last: Kakeesh Author-Name: Ghazi A. Al-Weshah Author-X-Name-First: Ghazi A. Author-X-Name-Last: Al-Weshah Author-Name: Ruba B. Dababneh Author-X-Name-First: Ruba B. Author-X-Name-Last: Dababneh Title: Leveraging market share through selling skills: the mediating role of adaptive selling behaviour Abstract: This study aims to examine the influence of a pharmaceutical sales representative's selling skills on market share, via the mediating role of adaptive selling behaviour (ASB). The approach of this study is quantitative and a questionnaire is used as an instrument to collect data. Based on convenience sample, 450 questionnaires were personally distributed to pharmaceutical sales representatives who work in Jordan; 345 questionnaires were returned, a response rate of 77%. The results show that there are significant effects for the dimensions of a pharmaceutical sales representative's personal skills (non-verbal immediacy, empathy, experience, subjective knowledge) on market share. Findings also confirm the significance of ASB as a mediating variable. The study recommends understating personal skills for a sales-force guide for managers to develop suitable hiring, training and keeping plans for both their experienced and new employees. Training packages should be administered continuously to empower a salesperson's skills in terms of efficacy and innovation. The study proposes a conceptual and practical model as evidence of the selling skills of sales representatives in the pharmaceutical industry. Journal: Int. J. of Business Performance Management Pages: 363-379 Issue: 4 Volume: 22 Year: 2021 Keywords: selling skills; empathy; experience; subjective knowledge; adaptive selling behaviour; ASB; non-verbal immediacy; market share; pharmaceutical industry; Jordan. File-URL: http://www.inderscience.com/link.php?id=118599 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:4:p:363-379 Template-Type: ReDIF-Article 1.0 Author-Name: Mario Ferrer Author-X-Name-First: Mario Author-X-Name-Last: Ferrer Title: Cooperating to enhance the supply chain performance of Saudi Arabian manufacturing organisations Abstract: This study provides a comparative analysis of the impact of cooperation on supply chain performance in small and medium size firms (SMEs) and large manufacturing organisations operating in Saudi Arabia. Then, we investigate the moderating effects of both cost and responsiveness strategies on the links between cooperation and supply chain performance of SMEs and large firms. To this end, we first empirically identify the underlying dimensions of cooperation, agile strategies, cost strategies, and supply chain performance. Second, a series of regression analyses is undertaken to estimate the impact of the study's constructs on the supply chain performance of SMEs and large firms. The results are discussed comparatively within the contexts of both Saudi Arabia and the Middle East. The study makes a significant contribution to the extant literature through obtaining and analysing cross-company size survey data of cooperation practices, responsiveness, and cost strategies in emerging country markets. Journal: Int. J. of Business Performance Management Pages: 380-393 Issue: 4 Volume: 22 Year: 2021 Keywords: supply chain performance; cost strategies; cooperation; agility strategies. File-URL: http://www.inderscience.com/link.php?id=118601 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:4:p:380-393 Template-Type: ReDIF-Article 1.0 Author-Name: Pietro Pavone Author-X-Name-First: Pietro Author-X-Name-Last: Pavone Author-Name: Guido Migliaccio Author-X-Name-First: Guido Author-X-Name-Last: Migliaccio Title: Profitability of the Italian farming companies and the impact of financial crisis: a quantitative research using accounting data Abstract: The paper aims to reach a better understanding of the effects of the worst post-war economic crisis on the primary sector. It analyses profitability behaviour starting from the observation of some general economic elements and then focusing on the evolution of the main profitability indicators in a sample of farming, breeding, and mixed activity companies. The study is focused on the Italian case. A sample survey was conducted using the income statement analysis approach. With the base year of 2008 (the year of the crisis), the extraction dates cover an eight-year period from 2008 to 2015. The research uses the logic of the analysis of variance to test the assumptions of different profitability behaviours in the sub-sectors of the primary sector. It is shown that the years of the crisis are often characterised by high incomes. The performance worsens but not as much as that of the other economic sectors and - above all - the effects of the general economic cycle are felt with some delay, probably due to the greater rigidity of the supply and demand for agri-food goods connected to the primary sector. Journal: Int. J. of Business Performance Management Pages: 394-425 Issue: 4 Volume: 22 Year: 2021 Keywords: Italian primary sector; crisis; profitability; farming; breeding; analysis of variance; ANOVA; return on equity; ROE; return on assets; ROA; return on sales; ROS. File-URL: http://www.inderscience.com/link.php?id=118611 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:4:p:394-425 Template-Type: ReDIF-Article 1.0 Author-Name: A.D.N. Sarma Author-X-Name-First: A.D.N. Author-X-Name-Last: Sarma Title: A generic architecture for alert notification and monitoring system based on event processing framework Abstract: The early notification systems were designed using request-driven and later using the business process models. In the last ten years, the alert notification systems were developed using event centric modelling, but the design focus of these systems is mainly limited to the event producer or consumer driven approaches. Fewer or none of these models have focused on the event processing framework. Moreover, the existing notification systems have the following limitations: lack of functional separation between the event generation, processing and consuming layers, self-configuration, static computation of operational parameters, and lack of search capabilities of the computed parameters. This paper presents a generic architecture for an alert notification system based on the event processing framework. Further, we explain the detailed working of the system with the aid of the data flow, system, and functional architectural diagrams. The alert notification functionality is outlined with the help of the check algorithm. Journal: Int. J. of Business Performance Management Pages: 426-442 Issue: 4 Volume: 22 Year: 2021 Keywords: alert notification and monitoring; ANM; check algorithm; dynamic computing; dynamic messaging; event processing; messaging system. File-URL: http://www.inderscience.com/link.php?id=118612 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:4:p:426-442 Template-Type: ReDIF-Article 1.0 Author-Name: Vittorio D'Amato Author-X-Name-First: Vittorio Author-X-Name-Last: D'Amato Author-Name: Alessia Banfi Author-X-Name-First: Alessia Author-X-Name-Last: Banfi Title: Is performance appraisal still performing? Abstract: The past 30 years have seen dramatic changes in the business environment. We are now in the so called volatile, uncertain, complex and ambiguous (VUCA) world and Industry 4.0 era. The main aim of this study will be to analyse how performance appraisal has changed in order to adapt to this new world. Through analysis of the results obtained, a variety of needs emerge: to adapt to the culture of continuous feedback, to implement new digital platforms, to improve relationships between managers and employees through trust and dialogue, to simplify the performance appraisal system, and to reduce the objectives time-frame. Journal: Int. J. of Business Performance Management Pages: 443-460 Issue: 4 Volume: 22 Year: 2021 Keywords: performance appraisal; human resources management practices; organisational behaviour; feedback. File-URL: http://www.inderscience.com/link.php?id=118613 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:4:p:443-460 Template-Type: ReDIF-Article 1.0 Author-Name: Monday Osemeke Author-X-Name-First: Monday Author-X-Name-Last: Osemeke Title: Business process reengineering and Nigerian private sector organisations change management Abstract: The focus of this study was to examine the business process reengineering (BPR) and Nigerian private sector organisational change management. The relevant literature was reviewed. In the realisation of the objectives, the study adopted a survey research design. The target population of 460 was the workers of OsemVenture Plc. in Edo State. The study samples of 170 staffs that related to BPR project and cut across gender were taken from the target population. A structured questionnaire was distributed to 170 respondents but 155 replies were acknowledged making a response percentage of 91%. 5 of the responses were badly completed. Thus, the useable sample size was reduced to 150 and the response rate reduced to 88%. The data collected were analysed using percentages. The study revealed amongst others the key success factors of BPR. The paper concludes and recommends that effective communication channels should be vigorously put in motion for the success of the change management process. Journal: Int. J. of Business Performance Management Pages: 309-326 Issue: 2/3 Volume: 22 Year: 2021 Keywords: business process reengineering; BPR; change management; total quality management; TQM; private sector organisations. File-URL: http://www.inderscience.com/link.php?id=116402 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:309-326 Template-Type: ReDIF-Article 1.0 Author-Name: Domenico Campisi Author-X-Name-First: Domenico Author-X-Name-Last: Campisi Author-Name: Paolo Mancuso Author-X-Name-First: Paolo Author-X-Name-Last: Mancuso Author-Name: Stefano Luigi Mastrodonato Author-X-Name-First: Stefano Luigi Author-X-Name-Last: Mastrodonato Author-Name: Donato Morea Author-X-Name-First: Donato Author-X-Name-Last: Morea Title: An evaluation of knowledge intensive business services industry efficiency: the Italian case Abstract: Knowledge intensive business services (KIBS) are private enterprises or organisations mainly concerned with providing knowledge-intensive inputs to the business processes of other organisations, represent a core feature of the knowledge-based economy functioning and play an important role in local and regional economies as a source of added value. The paper investigates the application of data envelopment analysis (DEA) in conjunction with financial ratios analysis (FRA) to estimate and compare the performance of the KIBS industry in Italy over the period 2012-2017. In particular, we evaluated the three main segments that identify KIBS services. The empirical investigation proposed reveals that the results of FRA approach do not provide sufficient and complete information on the efficiency of KIBS firms, while major advantages behind using of DEA are related to its structural characteristic in measuring performance and identifying opportunities for possible efficiency improvements by looking at the differences between efficient companies and inefficient ones. Journal: Int. J. of Business Performance Management Pages: 327-337 Issue: 2/3 Volume: 22 Year: 2021 Keywords: knowledge intensive business services; KIBS; data envelopment analysis; DEA; Malmquist productivity index; financial ratios analysis; FRA; return on equity; ROE; leverage ratio; performance measurement; business processes; efficiency; technological change. File-URL: http://www.inderscience.com/link.php?id=116403 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:327-337 Template-Type: ReDIF-Article 1.0 Author-Name: Mohammed Ibrahimi Author-X-Name-First: Mohammed Author-X-Name-Last: Ibrahimi Author-Name: Mohammed Amine Author-X-Name-First: Mohammed Author-X-Name-Last: Amine Author-Name: Abdellatif Taghzouti Author-X-Name-First: Abdellatif Author-X-Name-Last: Taghzouti Title: Determinants of value creation through mergers and acquisitions in the MENA region Abstract: Using a sample of 610 operations over 15 years, our article aims to analyse value creation in mergers and acquisitions and its determinants in the MENA region, using event study method and multiple regression. Our results indicate that overall, mergers and acquisitions create more value for targets than they do for acquirers. In domestic deals, it is the acquirers who benefit the most, while in cross-border deals, it is the targets who profit the most. This value creation is impacted positively by mergers and negatively by acquisitions and by industry relatedness. Geographic scope, payment method, mergers and acquisition experience and target status have no effect on value creation. Journal: Int. J. of Business Performance Management Pages: 273-290 Issue: 2/3 Volume: 22 Year: 2021 Keywords: mergers; acquisitions; value creation; MENA; determinants. File-URL: http://www.inderscience.com/link.php?id=116404 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:273-290 Template-Type: ReDIF-Article 1.0 Author-Name: Nooh Alshyab Author-X-Name-First: Nooh Author-X-Name-Last: Alshyab Author-Name: Serena Sandri Author-X-Name-First: Serena Author-X-Name-Last: Sandri Author-Name: Demeh Daradkah Author-X-Name-First: Demeh Author-X-Name-Last: Daradkah Title: The effect of financial inclusion on unemployment reduction - evidence from non-oil producing Arab countries Abstract: The non-oil producing Arab countries of the Middle East and North Africa are suffering from chronic high unemployment rates, especially among the youth. The availability of affordable and secure financial services is considered as one of the pillars for generating economic growth, stimulating job creation and reducing unemployment. This study investigates the link between financial inclusion and unemployment in non-oil exporting Arab countries. This is done via estimating an index for financial inclusion from 2008 to 2018 for Egypt, Jordan, Lebanon, Morocco, and Tunisia based on the methodology developed by Sarma. The estimated index reveals an overall average-to-low level of financial inclusion. The effect of financial inclusion on unemployment is then tested based on a modified version of Okun's law. The results of a random effect model reveal a significant negative effect both of financial inclusion and of real output growth on unemployment. Journal: Int. J. of Business Performance Management Pages: 100-116 Issue: 2/3 Volume: 22 Year: 2021 Keywords: financial inclusion; unemployment; Okun's law; random effect model; REM; non-oil exporting Arab countries. File-URL: http://www.inderscience.com/link.php?id=116409 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:100-116 Template-Type: ReDIF-Article 1.0 Author-Name: Hicham Sadok Author-X-Name-First: Hicham Author-X-Name-Last: Sadok Title: How can inclusive growth be enabled from financial technology? Abstract: The aim of this article is to develop a process that can emulate inclusive growth through the implementation of financial technology. Inclusive growth is conceived in this work as an extension of basic economic rights to access vital networks and services. Thus, FinTech is seen as one of the essential catalysts to increase the productivity of two billion underbanked people and therefore it can serve as a springboard towards inclusive growth. The study of the experience of Taobao in China made it possible to verify this observation through the inclusion of rural populations allowing them to diversify their activity and to contribute significantly to the increase of Chinese rural GDP. The same goes for Kenya with M-Pesa allowing 77% of adult Kenyans to access banking services and therefore ensure them a formal and structured integration into economic life. Journal: Int. J. of Business Performance Management Pages: 159-179 Issue: 2/3 Volume: 22 Year: 2021 Keywords: financial technology; FinTech; productivity; financial inclusion; inclusive growth. File-URL: http://www.inderscience.com/link.php?id=116410 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:159-179 Template-Type: ReDIF-Article 1.0 Author-Name: Omar Boufama Author-X-Name-First: Omar Author-X-Name-Last: Boufama Author-Name: Elena Rogova Author-X-Name-First: Elena Author-X-Name-Last: Rogova Title: Do single takeovers outperform corporate acquisition programs? Evidence from the French stock market Abstract: This paper compares the profitability of French acquiring firms following the launch of corporate acquisition programs with that of single takeovers, by examining wealth of acquirers in both cases. While using the event study methodology for the calculation of abnormal returns for single takeovers, this study also considers the model of partially anticipated events for the assessment of the economic impact and the announcement effect of acquisition attempts. For the acquisition programs, we used a sample containing 46 French active acquirers, which launched 97 acquisition attempts between 1997 and 2007. For single takeovers, we examined 23 acquisitions by the same acquirers. The results of this study show that French investors obtain positive returns during and around the month of takeover announcement. French acquirers earn an average of 3.75% in two months, the month of announcement and the following month, and 4.02% in the month of announcement and the month preceding the announcement. These results show that single takeovers outperform corporate acquisition programs, since these same French acquiring firms do not generate any profitability following the launch of these investment programs. Journal: Int. J. of Business Performance Management Pages: 291-308 Issue: 2/3 Volume: 22 Year: 2021 Keywords: takeovers; acquirers' returns; corporate acquisition programs; abnormal returns; French acquirers. File-URL: http://www.inderscience.com/link.php?id=116411 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:291-308 Template-Type: ReDIF-Article 1.0 Author-Name: Aziz Hmioui Author-X-Name-First: Aziz Author-X-Name-Last: Hmioui Author-Name: Lhoussaine Alla Author-X-Name-First: Lhoussaine Author-X-Name-Last: Alla Author-Name: Badr Bentalha Author-X-Name-First: Badr Author-X-Name-Last: Bentalha Title: Performance of ethical and conventional investment funds: comparison and contingencies Abstract: A number of recent works have dealt with ethical investment funds, with a greater focus on the mechanisms by which these funds operate or are profitable. These studies have very rarely focused on their performance. The purpose of this paper is therefore to compare ethical and standard or conventional investment funds in terms of performance, focusing on the case of equity funds in Morocco and using the Sharpe index as a method of assessment. Overall, the statistical study shows a reconciliation of the average returns of the two samples and a divergence in terms of performance and risk. Taken individually, ethical values are well positioned in terms of profitability and much less so in terms of performance. Finally, contingency factors allowed a better understanding of the differences within the ethical group, both in terms of profitability and financial performance, in this case age and size. Journal: Int. J. of Business Performance Management Pages: 219-235 Issue: 2/3 Volume: 22 Year: 2021 Keywords: ethical investment funds; ethical investment; ethical UCITS; Sharpe index; financial performance; socially responsible investment; SRI; financial profitability; risk; ethics. File-URL: http://www.inderscience.com/link.php?id=116412 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:219-235 Template-Type: ReDIF-Article 1.0 Author-Name: Suseela Kanduri Author-X-Name-First: Suseela Author-X-Name-Last: Kanduri Title: Financial literacy knowledge assessment among college students in Hyderabad, India Abstract: The present study was taken up mainly to understand the level of knowledge regarding financial matters among college students in the city of Hyderabad, India, analyse the factors influencing it, given the socio-cultural factors prevailing in the family systems in India. This study was carried out through a financial literacy survey with college students as respondents using certain personal finance literacy indicators such as income and spending, savings and investment, credits and debt, insurance etc. The research shows that despite being introduced to basic financial matters at home, the students displayed moderate to poor financial knowledge and skills in money management and financial decision-making. The paper brings forth the pressing need to incorporate financial literacy as a part of the course curriculum to college students, the citizens of tomorrow, to make them successful individuals who can be contributories to their families, communities and the nation. Journal: Int. J. of Business Performance Management Pages: 117-139 Issue: 2/3 Volume: 22 Year: 2021 Keywords: financial literacy; savings; borrowings; financial education; financial decisions; financial practices; personal finance; money management; insurance; personal budget; India. File-URL: http://www.inderscience.com/link.php?id=116413 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:117-139 Template-Type: ReDIF-Article 1.0 Author-Name: Mohamed Lachaari Author-X-Name-First: Mohamed Author-X-Name-Last: Lachaari Author-Name: Mustapha Benmahane Author-X-Name-First: Mustapha Author-X-Name-Last: Benmahane Title: Capital market based on blockchain technology and the efficient market hypothesis: theoretical and conceptual analysis Abstract: The purpose of this paper is to describe the theory of market efficiency and verify if their characteristics and principals are applied to the digital capital market based on blockchain technology, such as initial coin offerings (ICOs). Indeed, this work presents a comparative approach between the efficient capital market principals and the fundamentals of ICOs based on a documentary and qualitative analysis of the scientific literature and ICOs professional reports concerning the most relevant keywords related to the conceptual framework of market efficiency. As a result, we conclude according to our comparative conceptual model that ICOs market based on smart contract has many similarities with the efficient capital market where the self-regulation is the rule and each investor has free access to relevant information, and then all transactions are executed in such trust and transparency. Moreover, many factors such as regulation and institutional disclosure, liquidity and systemic risk have a significant impact on the market efficiency according to the scientific literature and professional experiences. Journal: Int. J. of Business Performance Management Pages: 199-218 Issue: 2/3 Volume: 22 Year: 2021 Keywords: efficient market hypothesis; EMH; blockchain technology; initial coin offerings; ICOs; behavioural finance; disintermediation; transparency. File-URL: http://www.inderscience.com/link.php?id=116414 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:199-218 Template-Type: ReDIF-Article 1.0 Author-Name: Petro Hrytsiuk Author-X-Name-First: Petro Author-X-Name-Last: Hrytsiuk Author-Name: Tetiana Babych Author-X-Name-First: Tetiana Author-X-Name-Last: Babych Author-Name: Oksana Kardash Author-X-Name-First: Oksana Author-X-Name-Last: Kardash Title: Management of investment hybrid portfolio Abstract: This research is devoted to the investment portfolio management. In the paper, we analysed the daily returns of the six most popular and profitable cryptocurrencies. To manage the risk, it is proposed to create a 'hybrid' portfolio by including stocks of one or two stable companies in the cryptocurrency portfolio. It is shown that the asset returns are not normally distributed, but with good precision follow the Cauchy distribution and the Laplace one. The risk assessments were derived by analytical expressions for the Cauchy and Laplace distribution functions respectively, using VaR technique. According to the correlation matrix between the cryptocurrencies returns and stocks returns, four investment portfolios were examined. The research has shown that the highest investment efficiency can be achieved by adding stocks to the cryptocurrency portfolio. The study of new statistics has made it possible to assess the impact of economic crisis on the return and risk of investment assets. Journal: Int. J. of Business Performance Management Pages: 180-198 Issue: 2/3 Volume: 22 Year: 2021 Keywords: cryptocurrency portfolio; hybrid portfolio; portfolio management; cryptocurrency return; stock return; risk measure; economic crisis; distribution. File-URL: http://www.inderscience.com/link.php?id=116415 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:180-198 Template-Type: ReDIF-Article 1.0 Author-Name: Abdelati Hakmaoui Author-X-Name-First: Abdelati Author-X-Name-Last: Hakmaoui Author-Name: Hafssa Yerrou Author-X-Name-First: Hafssa Author-X-Name-Last: Yerrou Title: Bank strategy determinants under relationship lending: evidence from the Moroccan credit market Abstract: This research empirically examines the bank strategy determinants in relationship lending and its impact on credit conditions when dealing with SMEs under an asymmetric information context. We use comprehensive and detailed loan contract information and financial statements from a major Moroccan bank on a sample of 512 Moroccan SMEs. The empirical results show that Moroccan banks, to reduce the problem of information asymmetry, develop a long-term relationship with SMEs allowing, therefore, a gradual transfer of soft information where the first collateral provided and a debt short maturity are key factors. We confirm a complete hold-up problem that the bank takes benefit of as far as the firm has an exclusive or limited number of bank partnerships. Consequently, the firm is charged a higher interest rate and is asked to pledge more collateral. Journal: Int. J. of Business Performance Management Pages: 140-158 Issue: 2/3 Volume: 22 Year: 2021 Keywords: relationship lending; bank strategy; credit conditions; hold-up; Morocco. File-URL: http://www.inderscience.com/link.php?id=116416 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:140-158 Template-Type: ReDIF-Article 1.0 Author-Name: Abdelbari El Khamlichi Author-X-Name-First: Abdelbari El Author-X-Name-Last: Khamlichi Author-Name: Selim Baha Yildiz Author-X-Name-First: Selim Baha Author-X-Name-Last: Yildiz Author-Name: Kabir Sarkar Author-X-Name-First: Kabir Author-X-Name-Last: Sarkar Author-Name: Hafiz Hoque Author-X-Name-First: Hafiz Author-X-Name-Last: Hoque Title: Do Islamic stock indices perform better than their conventional counterparts? Abstract: Applying the preference ranking organisation method for enrichment of evaluations (PROMETHEE II), this study attempts to rank Islamic and conventional indices from 20 developed and 18 emerging markets based on the performance of their MSCI conventional and Islamic country indices between 2002 and 2016. The study finds that the Danish Islamic Index at the top of the ranking and the Hungarian Islamic Index at the bottom. Moreover, conventional indices predominantly perform better than their Islamic counterparts in emerging markets and vice versa in developed markets. Journal: Int. J. of Business Performance Management Pages: 236-256 Issue: 2/3 Volume: 22 Year: 2021 Keywords: performance measurement; ranking; Islamic finance; equity indices; screening; portfolio management; decision making; PROMETHEE II. File-URL: http://www.inderscience.com/link.php?id=116417 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:236-256 Template-Type: ReDIF-Article 1.0 Author-Name: Mimoun Benali Author-X-Name-First: Mimoun Author-X-Name-Last: Benali Author-Name: Jawad El Ghalfiki Author-X-Name-First: Jawad El Author-X-Name-Last: Ghalfiki Title: Access to venture capital in Africa: the role of public institutions and corporate governance Abstract: The venture capital market in Africa remains relatively undeveloped. But, over the last decade, Africa has received much interest from venture capitalists. It is one of the most attractive emerging markets. Investor confidence has increased due to the performance of venture capital firms. The objective of this study is to indicate the influence of public institutions and corporate governance on access to venture capital in Africa in 2019. Based on multiple regression analysis, the relationships between public institutions, corporate governance and access to venture capital are identified. The results show that the strength of auditing and accounting standards, business freedom, fiscal health and judicial effectiveness had significant and positive effects on access to venture capital. However, shareholder governance and trade freedom had significant and negative impacts on access to venture capital. The study underlines that policy-makers in Africa have a considerable interest in reinforcing the economic environment and corporate governance. Journal: Int. J. of Business Performance Management Pages: 257-272 Issue: 2/3 Volume: 22 Year: 2021 Keywords: venture capital; public institutions; corporate governance; shareholders; auditing; accounting; trade freedom; Africa; multiple regression. File-URL: http://www.inderscience.com/link.php?id=116418 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:2/3:p:257-272 Template-Type: ReDIF-Article 1.0 Author-Name: Mazen F. Mallah Author-X-Name-First: Mazen F. Author-X-Name-Last: Mallah Author-Name: Ayham A.M. Jaaron Author-X-Name-First: Ayham A.M. Author-X-Name-Last: Jaaron Title: An investigation of the interrelationship between corporate social responsibility and sustainability in manufacturing organisations: an empirical study Abstract: Corporate social responsibility (CSR) and sustainability are considered hot trends in today's modern trade systems. However, there seems to be scarcity in the current literature of empirical studies linking CSR and sustainability applications in manufacturing organisations. This research aims to investigate the interrelationships between sustainability factors (commitment and motivators) and CSR factors (commitment and motivators) and how they affect each other. A survey instrument was developed through which data is collected from 47 food manufacturing organisations functioning in Palestine. The collected data is analysed using the partial least square structural equation modelling technique. The findings of this study suggest that there are strong linkages between CSR factors (commitment and motivators) and sustainability factors (commitment and motivators). The CSR commitment factors have the strongest relationship with corporate social responsibility motivators and sustainability motivators, which indicate that corporate commitment to CSR positively influences the level of corporate sustainable performance. Journal: Int. J. of Business Performance Management Pages: 15-43 Issue: 1 Volume: 22 Year: 2021 Keywords: sustainability; sustainable performance; corporate social responsibility; CSR; interrelationship; PLS-SEM; manufacturing sector. File-URL: http://www.inderscience.com/link.php?id=112125 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:15-43 Template-Type: ReDIF-Article 1.0 Author-Name: Alan Pooley Author-X-Name-First: Alan Author-X-Name-Last: Pooley Author-Name: Jin Hooi Chan Author-X-Name-First: Jin Hooi Author-X-Name-Last: Chan Title: A case study on performance assessment framework for Agile processes Abstract: This research investigates the implementation of Agile by an SME in the gig economy, focusing on developing an evaluation framework for performance assessment of the deployment of Agile methods. We first conceptualised and proposed a performance framework with both tangible and intangible indicators. Then, we tested the applicability of the proposed framework through an in-depth case study. The findings suggest that the <i>implementation of Agile tools and processes</i> have an impact on the firms' performance monitored with a set of indicators. With the implementation of Agile, the firm's performance was enhanced with an increase in the number of projects won and an increase in turnover - two key tangible indicators. The intangible indicators, <i>engagement</i> and <i>knowledge management</i>, were also improved. Despite this, there are some concerns which firm should address. Journal: Int. J. of Business Performance Management Pages: 1-14 Issue: 1 Volume: 22 Year: 2021 Keywords: SME; gig economy; performance matrix; project management; Agile. File-URL: http://www.inderscience.com/link.php?id=112126 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbpma:v:22:y:2021:i:1:p:1-14