Template-Type: ReDIF-Article 1.0 Author-Name: Ansar Abbass Author-X-Name-First: Ansar Author-X-Name-Last: Abbass Author-Name: Khalid Mehmood Author-X-Name-First: Khalid Author-X-Name-Last: Mehmood Title: Impact of internet of things on business policy: the mediating role of marketing intelligence capability Abstract: The internet of things (IoT) has become a topic of great interest for researchers and practitioners. Studies have shown that IoT can have a significant impact on business performance beyond its use as a tool for enterprise operations. As researchers continue to explore the business value of IoT, this study investigates the relationship between IoT and business policy from an organisational capability perspective. Specifically, the study examines the role of marketing intelligence competence in mediating the impact of IoT capability on business policy formation. To test this framework, the researchers conducted an empirical survey and analysed the data collected from 202 executives and managers working in different firms in Pakistan. The results confirmed the mediating role of marketing intelligence capability in the relationship between IoT capability and business policy formation. These findings have important implications for managers in understanding how IoT can affect their business policies. Journal: Int. J. of Business Information Systems Pages: 20-37 Issue: 1 Volume: 43 Year: 2023 Keywords: internet of things; IoT; marketing intelligence; business policy; organisational capability. File-URL: http://www.inderscience.com/link.php?id=131083 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:20-37 Template-Type: ReDIF-Article 1.0 Author-Name: Dhimas Prajaya Author-X-Name-First: Dhimas Author-X-Name-Last: Prajaya Author-Name: Hotniar Siringoringo Author-X-Name-First: Hotniar Author-X-Name-Last: Siringoringo Title: Promoting and reporting with the Wmotion MPOS application: a case study on a fashion industry Abstract: This article presents the challenges faced in developing the 'Wmotion MPOS' (W-MPOS) application, the methodology and methods, the design and implementation of the system, and the design, outcomes, and implications of a user trial undertaken to answer a fashion company's needs. A company that produces and sells fashion products has few requirements such as effective and efficient operational system, accurate and faster data display to accommodate the decision-making process, and enhancing business results. The application was built using the Java programming language and the database using SQLite. The development process was performed using the rapid application development (RAD) method. The study resulted that the W-MPOS application with the specified features runs smoothly and could handle applicable marketing strategies. The RAD was suitable and powerful in developing the application. Moreover, descriptive results from the user acceptance test verify that the W-MPOS application was accepted by the respondents. Journal: Int. J. of Business Information Systems Pages: 53-73 Issue: 1 Volume: 43 Year: 2023 Keywords: Android; retail; promotion; RAD; fashion; retail; Wmotion MPOS; Infor M3; SunFishHR; ERP system. File-URL: http://www.inderscience.com/link.php?id=131084 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:53-73 Template-Type: ReDIF-Article 1.0 Author-Name: Javad Shahreki Author-X-Name-First: Javad Author-X-Name-Last: Shahreki Author-Name: Audrey Lim Li Chin Author-X-Name-First: Audrey Lim Li Author-X-Name-Last: Chin Author-Name: Hasmida Jamaluddin Author-X-Name-First: Hasmida Author-X-Name-Last: Jamaluddin Author-Name: Abdollah Shahraki Author-X-Name-First: Abdollah Author-X-Name-Last: Shahraki Author-Name: Thanh Thuy Nguyen Author-X-Name-First: Thanh Thuy Author-X-Name-Last: Nguyen Author-Name: Ali Afzalian Mand Author-X-Name-First: Ali Afzalian Author-X-Name-Last: Mand Title: The effect of technology readiness on technology acceptance in the electronic human resources management field Abstract: This study attempted to determine the influence of 'technology readiness' on 'technology acceptance' in the electronic human resources management (e-HRM) field. A sample of 167 HRs from Fortune Global 500 companies in Malaysia were selected for the study. The research model of this study was developed using two theories namely, the technology acceptance model created by Davis and the technology readiness index created by Parasuraman. The findings of the current study revealed that, four categories of technology readiness namely, innovativeness, optimism, insecurity and discomfort dimensions, have a significant effect on e-HRM apparent ease of use as well as apparent usefulness. Journal: Int. J. of Business Information Systems Pages: 74-86 Issue: 1 Volume: 43 Year: 2023 Keywords: technology readiness index; TRI; electronic human resources management; e-HRM; technology acceptance model; TAM. File-URL: http://www.inderscience.com/link.php?id=131085 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:74-86 Template-Type: ReDIF-Article 1.0 Author-Name: Kamyar Esmaeili Nasrabadi Author-X-Name-First: Kamyar Esmaeili Author-X-Name-Last: Nasrabadi Author-Name: Azar Kaffashpoor Author-X-Name-First: Azar Author-X-Name-Last: Kaffashpoor Title: Discovering the dimensions of e-learning with the role of social networks Abstract: The aim of this study is discovering and explaining the dimensions of e-learning with the role of social networks in the customs of Iran. The research population of this study consists of 20 experts (experts and customs directors and faculty members). Results show that e-learning through social networks is popular among Iranian customs experts and directors, particularly in the context of attraction and multi-user use, with high utilisation through various forms of cyberspace technology. Learning by mobile is one of the fastest growing technologies of cyberspace technology across the globe. In itself, the mismatch in technology growth rates and the use of technology in learning is a topic that researchers are keen on. Nevertheless, research in this field has focused on identifying successful factors from the perspective of learners and also has a great influence on promoting the use of this method among learners. To promote effective use of e-learning tools through cyberspace, it is recommended that personnel receive additional training courses, and that clear rules and regulations be established regarding the use of these tools. Journal: Int. J. of Business Information Systems Pages: 128-142 Issue: 1 Volume: 43 Year: 2023 Keywords: e-learning; social networks; customs; Khorasan Razavi Province. File-URL: http://www.inderscience.com/link.php?id=131086 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:128-142 Template-Type: ReDIF-Article 1.0 Author-Name: Sumanjeet Singh Author-X-Name-First: Sumanjeet Author-X-Name-Last: Singh Author-Name: Binod Kumar Rajak Author-X-Name-First: Binod Kumar Author-X-Name-Last: Rajak Author-Name: Minakshi Paliwal Author-X-Name-First: Minakshi Author-X-Name-Last: Paliwal Title: Impact of social media marketing on consumer consciousness and purchase of durable products Abstract: Social media marketing (SMM) has brought significant change in the marketing of the product and strengthens the marketing communication process. The present investigation is taken up to study the impact of SMM on consumer value consciousness (CVC) and purchase of durable products (PDP) and mediating role of CVC in the relationship of social media marketing and the PDPs. The empirical research was carried out with a structured questionnaire of 617 samples collected and analysed with the help of structure equation modelling and mediation model is tested. The results show that SMM has a significant association with PDPs and CVC and CVC mediate the relationship between SMM and PDPs. The findings provide useful insight to both marketers and academicians in planning for their SMM and its future implication. Journal: Int. J. of Business Information Systems Pages: 38-52 Issue: 1 Volume: 43 Year: 2023 Keywords: social media marketing; SMM; consumer consciousness; value consciousness; purchase of durable products; scale development; mediation. File-URL: http://www.inderscience.com/link.php?id=131087 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:38-52 Template-Type: ReDIF-Article 1.0 Author-Name: Tejaswi Khanna Author-X-Name-First: Tejaswi Author-X-Name-Last: Khanna Author-Name: Parma Nand Author-X-Name-First: Parma Author-X-Name-Last: Nand Author-Name: Vikram Bali Author-X-Name-First: Vikram Author-X-Name-Last: Bali Title: FruitBlock: a layered approach to implement blockchain-based traceability system for agri-supply chain Abstract: Traceability in the agriculture supply chain is required to improve a firm's credibility and the quality of food, fruits and related products. From its growing to reaching the hands of the end consumer, fruit passes through several processes and value additions in the supply chain whose integration is critical. In this paper, researchers present FruitBlock, a blockchain-based traceability application for fruits. An architecture design of traceability is presented with a view of those multi-party transactions needed for traceability systems for fruit farming in the Indian context. The grower instantiates the fruit in the ledger as a fruit asset containing information regarding the current owner and the ownership transfers that happen in the supply chain are stored immutably onto the ledger on a real-time basis which can trace the fruit through the supply chain. Using the application, the researchers have traced apples travelling from grower to consumer. Journal: Int. J. of Business Information Systems Pages: 107-127 Issue: 1 Volume: 43 Year: 2023 Keywords: blockchain; smart contracts; hyperledger; horticulture; traceability. File-URL: http://www.inderscience.com/link.php?id=131088 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:107-127 Template-Type: ReDIF-Article 1.0 Author-Name: Willian Felipe Werlang Author-X-Name-First: Willian Felipe Author-X-Name-Last: Werlang Author-Name: Juarez Machado da Silva Author-X-Name-First: Juarez Machado da Author-X-Name-Last: Silva Author-Name: Wesllei Felipe Heckler Author-X-Name-First: Wesllei Felipe Author-X-Name-Last: Heckler Author-Name: Marcelo Josué Telles Author-X-Name-First: Marcelo Josué Author-X-Name-Last: Telles Author-Name: Jorge Luis Victória Barbosa Author-X-Name-First: Jorge Luis Victória Author-X-Name-Last: Barbosa Title: Ubiquitous computing to accessible way-finding: a systematic mapping study Abstract: The evolution of ubiquitous computing allowed the creation of smart cities. These cities use technologies to improve the life quality of their inhabitants, improving accessibility. This paper uses a systematic mapping study to analyse the works with ubiquitous computing to accessible way-finding, considering wheelchair users. This systematic review evaluated seven research questions considering project feasibility and solution functionalities. The research had 12 papers selected for the final phase. Most of these papers propose solutions with low investment to the user part. Some solutions can be optimised for a whole city context and support indoor and outdoor environments. The results also showed that most studies use trail management, while 58% support profile management and customisation. We found two research gaps: 1) lack of a testing methodology with a dataset capable of representing a complete city context; 2) a most extended period of test to evaluate the viability of the proposed solutions. Journal: Int. J. of Business Information Systems Pages: 1-19 Issue: 1 Volume: 43 Year: 2023 Keywords: ubiquitous computing; ubiquitous accessibility; path-finding; trail management; people with disability; wheelchair users; smart cities; smart spaces; accessible environment; accessibility. File-URL: http://www.inderscience.com/link.php?id=131089 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:1-19 Template-Type: ReDIF-Article 1.0 Author-Name: Sujo Thomas Author-X-Name-First: Sujo Author-X-Name-Last: Thomas Author-Name: Sonal Kureshi Author-X-Name-First: Sonal Author-X-Name-Last: Kureshi Author-Name: Vivek Bhatt Author-X-Name-First: Vivek Author-X-Name-Last: Bhatt Author-Name: Arpan Yagnik Author-X-Name-First: Arpan Author-X-Name-Last: Yagnik Title: Consumer engagement behaviour over time on fitness tracker Facebook brand pages: effect of post characteristics, message appeals and marketing promotions Abstract: This research examines the influence of consumer engagement on Fitness tracker Facebook brand pages. Consumer responses from the brand posts of four prominent fitness tracker brands were examined for four years from 2015 to 2018. This study has adopted UGT to understand consumer engagement behaviour and the influence of post related content over time with respect to fitness tracker Facebook brand pages. Overall, the study found that all the fitness brands showed a decline in number of posts from 2015 to 2018 with the exception of one brand. As a consequence, consumer responses and engagement were found to have declined over time. The findings indicate that positive emotional message appeals were found to result in higher consumer engagement behaviour. The regression analysis indicates that on Facebook, message appeals might not be as effective as marketing promotions or post characteristics. Journal: Int. J. of Business Information Systems Pages: 394-415 Issue: 3 Volume: 43 Year: 2023 Keywords: fitness tracker brands; consumer engagement; message appeals; post characteristics; Facebook. File-URL: http://www.inderscience.com/link.php?id=132113 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:394-415 Template-Type: ReDIF-Article 1.0 Author-Name: Navneet Gera Author-X-Name-First: Navneet Author-X-Name-Last: Gera Author-Name: Sangeeta Yadav Author-X-Name-First: Sangeeta Author-X-Name-Last: Yadav Author-Name: Léo-Paul Dana Author-X-Name-First: Léo-Paul Author-X-Name-Last: Dana Author-Name: Akshit Mittal Author-X-Name-First: Akshit Author-X-Name-Last: Mittal Title: Determinants for adoption of new products: an empirical study on smart phone customers in Delhi NCR Abstract: Innovation is the key to satisfy consumer demand for new and better products. Hence it is pertinent to examine driving factors that affect consumers' purchase decisions for technologically advanced new products. This research aims to investigate factors influencing adoption of new products, particularly smartphones. Descriptive as well as causal methods of research have been adopted for this research. Researchers have used a self-administered survey for collecting data of customers who have recently purchased smartphones in Delhi National Capital Region (NCR). For this study, with a sample size of 254, convenient sampling has been used due to nature of the research. Key factors have been explained through intention to adopt (12.9%), motivated customer innovativeness (11.1%), financial risk (7.6%), functional innovativeness (7.5%), hedonic innovativeness (7.7%) and customer involvement (7%). In practice, findings of the present study would allow marketing managers in a deeper differentiation of the market and help them recognise highly creative consumer segments; this can, in turn, allow companies to plan effective marketing strategies, thereby leading to success of new products. Results of the study indicate that the eight factors used in the study have considerable influence (69% of total variance) on new product adoption in Delhi NCR. Journal: Int. J. of Business Information Systems Pages: 143-163 Issue: 2 Volume: 43 Year: 2023 Keywords: innovation; new product; risk; customer innovativeness; hedonic innovativeness. File-URL: http://www.inderscience.com/link.php?id=131347 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:2:p:143-163 Template-Type: ReDIF-Article 1.0 Author-Name: Gabriel A. Ogunmola Author-X-Name-First: Gabriel A. Author-X-Name-Last: Ogunmola Author-Name: Vikas Kumar Author-X-Name-First: Vikas Author-X-Name-Last: Kumar Title: E-commerce research models: a systematic review and identification of the determinants to success Abstract: Electronic commerce has become a prominent channel for which traditional and novel businesses reach out to consumers for selling their products. However, as a result of the competitive nature of the industry, sellers need to innovate regularly so as to capture a large market share. Correspondingly, the researchers are always scrambling to propose new e-commerce models to guarantee the success of ecommerce business. This study is a systematic review of the various prominent e-commerce success models, which have been proposed over the years. A comparative analysis has been conducted to analyse the online business success factors as presented by different models. The relevance and necessity of each of these determinant factors has also been presented. This study covers a number of e-commerce models, which have gained popularity over time to discuss their interventions in success of e-commerce. The main idea is to identify the constructs leading to user satisfaction, which may be a precursor for customer's repeat purchase intention. This can further lead to the successful e-business, if strategically implemented. Journal: Int. J. of Business Information Systems Pages: 87-106 Issue: 1 Volume: 43 Year: 2023 Keywords: website qualities; D&M IS success models; customer satisfaction; e-commerce success model; net benefit. File-URL: http://www.inderscience.com/link.php?id=131093 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:1:p:87-106 Template-Type: ReDIF-Article 1.0 Author-Name: Sulieman Ibraheem Shelash Al-Hawary Author-X-Name-First: Sulieman Ibraheem Shelash Author-X-Name-Last: Al-Hawary Author-Name: Faten Ahmad Abdallah Author-X-Name-First: Faten Ahmad Author-X-Name-Last: Abdallah Title: The moderating effect of organisational power on the relationship between green human resources practices and achieving strategic objectives Abstract: This study aimed to investigate the effect of green human resources practices (GHRP) on achieving strategic objectives in the presence of organisational power. The data for this study were obtained from a questionnaire survey. The population of the study was represented from the academic and administrative staff of Arab Open University. Ninety-three questionnaires were distributed to the participants, and a total of 81 questionnaires were returned and completed and were valid for statistical analysis purposes with a response rate of 87.1%. Exploratory and confirmatory factor analysis, as well as structural equation modelling was conducted, using IBM SPSS 24 and AMOS 22. The results pointed out that there was a significant effect of GHRP on strategic objectives in the presence of organisational power. This study recommends for managers and decision-makers of Arab Open University to increase the adoption of recruitment and selection practices and to enhance the adoption of green training and development practices. This will enable the university to become a point of reference for other universities in performing jobs. Journal: Int. J. of Business Information Systems Pages: 258-280 Issue: 2 Volume: 43 Year: 2023 Keywords: green human resources practices; GHRP; strategic objectives; organisational power; Arab Open University; AOU; Jordan. File-URL: http://www.inderscience.com/link.php?id=131349 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:2:p:258-280 Template-Type: ReDIF-Article 1.0 Author-Name: Abdullah Ibrahim Alkraiji Author-X-Name-First: Abdullah Ibrahim Author-X-Name-Last: Alkraiji Author-Name: Uchitha Jayawickrama Author-X-Name-First: Uchitha Author-X-Name-Last: Jayawickrama Author-Name: Femi Olan Author-X-Name-First: Femi Author-X-Name-Last: Olan Title: Taxonomy of critical success factors based on players and activities across ERP projects: the perspective of ERP vendors Abstract: The research into the critical success factors (CSFs) of ERP systems is mainly focussed on the private sector and is carried out from the clients' perspectives; this in spite of the fact that, owing to the greater outsourcing of IT systems of recent years. This study objective is to identify and classify, based on the taxonomy of key players and activities, a set of CSFs for ERP systems from the perspective of national ERP vendors. A multiple-case study of ten ERP vendors was conducted in Saudi Arabia to collect the required data. The thematic analysis identified a list of key factors. These are grouped into three main categories: key players, key activities and IT capabilities. The conclusions may provide researchers and practitioners, particularly those in developing nations, with a greater understanding of a set of CSFs for informed decision-making and develop suitable strategies for the implementation of process interventions. Journal: Int. J. of Business Information Systems Pages: 186-215 Issue: 2 Volume: 43 Year: 2023 Keywords: critical success factors; CSFs; enterprise resource planning; ERP; case study; government organisation; implementation process; vendors. File-URL: http://www.inderscience.com/link.php?id=131351 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:2:p:186-215 Template-Type: ReDIF-Article 1.0 Author-Name: Abdul Majeed Author-X-Name-First: Abdul Author-X-Name-Last: Majeed Author-Name: Samr Rahi Author-X-Name-First: Samr Author-X-Name-Last: Rahi Author-Name: Shrafat Ali Sair Author-X-Name-First: Shrafat Ali Author-X-Name-Last: Sair Author-Name: Abdul Hafaz Ngah Author-X-Name-First: Abdul Hafaz Author-X-Name-Last: Ngah Title: Influence of electronic word of mouth on purchase intention of mobile phones through information quality: empirical evidence from Pakistan Abstract: This study aims to investigate the structural effects of electronic word of mouth valence on consumers' online purchase intention in smartphone brands concerning consumer-generated content of the communication. It also studied the mediating effect of initial brand trust between the associations of corresponding factors. The data was collected from the students of public and private universities in Metropolitan City Lahore using a structured questionnaire. The electronic word of mouth positive valence has a negative connection with initial brand trust and consumers' purchase intention. The initial brand trust positively affects consumers' purchase intention. Contrary to this, the electronic word of mouth negative valence does not influence initial brand trust and consumers' purchase intention. The study provides directions to marketing managers developing digital marketing strategies, and firms can affect consumers to write online product reviews, rich media reviews in building actionable marketing strategies. Journal: Int. J. of Business Information Systems Pages: 164-185 Issue: 2 Volume: 43 Year: 2023 Keywords: electronic word of mouth; e-WOM; positive valence; negative valence; initial brand trust; consumers' purchase intention in smartphone brands. File-URL: http://www.inderscience.com/link.php?id=131352 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:2:p:164-185 Template-Type: ReDIF-Article 1.0 Author-Name: Raphael Donaire Albino Author-X-Name-First: Raphael Donaire Author-X-Name-Last: Albino Author-Name: Miguel Mira da Silva Author-X-Name-First: Miguel Mira da Author-X-Name-Last: Silva Author-Name: Cesar Alexandre de Souza Author-X-Name-First: Cesar Alexandre de Author-X-Name-Last: Souza Title: Leading the digital transformation: a dynamic capability framework proposal Abstract: Digital transformation has been defined as the capacity of organisations to embed digital technologies in their routines, leading to a change in how they create value for their customers, backed by a rethinking of their whole structure and processes, reshaping their business model. Empirical data and cases reported that just a few companies succeed in digital transformation and go beyond the experimentation and piloting steps. We proposed a framework to generically describe the triggers, enablers, barriers, dynamic capabilities, expected outcomes, and strategic renewal that encompass digital transformation in incumbent organisations. By following a design science research approach, we proposed an artefact demonstrated and evaluated by a group of experts. Our findings revealed that digital transformation is a continuous process of adapting technology and strategy, evolving the business model, building a culture of collaboration, supporting people's development, creating smart governance structures, and connecting deeply with customers. Journal: Int. J. of Business Information Systems Pages: 216-257 Issue: 2 Volume: 43 Year: 2023 Keywords: digital transformation; information system strategy; dynamic capabilities; design science research. File-URL: http://www.inderscience.com/link.php?id=131354 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:2:p:216-257 Template-Type: ReDIF-Article 1.0 Author-Name: Ford Lumban Gaol Author-X-Name-First: Ford Lumban Author-X-Name-Last: Gaol Author-Name: Mohamad Fajar Deniansyah Author-X-Name-First: Mohamad Fajar Author-X-Name-Last: Deniansyah Author-Name: Tokuro Matsuo Author-X-Name-First: Tokuro Author-X-Name-Last: Matsuo Title: The measurement impact of ERP system implementation on the automotive industry business process efficiency Abstract: ERP systems can assist businesses combine data from all corporate areas and enable centralised resource management to simplify the presentation of data, hence facilitating decision-making. However, software alone can not improve the ERP implementation efficiency of a corporation. This research aims to determine the efficiency level of business processes on the manufacturing company, before and after the implementation of an enterprise resource planning (ERP) system. The results of this study can be used by the company as a reference for evaluating the impact of ERP system implementation on business process efficiency. It is found that business processes after the ERP system implementation are more efficient compared to that prior to the ERP system implementation. Journal: Int. J. of Business Information Systems Pages: 429-442 Issue: 3 Volume: 43 Year: 2023 Keywords: ERP; efficiency; business process. File-URL: http://www.inderscience.com/link.php?id=132124 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:429-442 Template-Type: ReDIF-Article 1.0 Author-Name: Balaji Kanagasabai Author-X-Name-First: Balaji Author-X-Name-Last: Kanagasabai Author-Name: Vaneeta Aggarwal Author-X-Name-First: Vaneeta Author-X-Name-Last: Aggarwal Title: Understanding user behaviour through sentiment analysis: an exploration through online reviews and comments Abstract: This research study is conducted on the Amazon reviews for the book, <i>Thinking, Fast and Slow</i> and the comments on the author's talk about the same on a YouTube video. A total of 585 reviews (12,731 words) about the book from Amazon and 158 comments (4,593 words) for Kahneman's talk on YouTube are analysed using the R software and the word clouds along with the sentiment analyses are done. We found that the word 'book' is highly used in Amazon reviews and the word 'system' is highly used in the YouTube comments. This paved a way for an interesting finding that people who see videos understand the core concepts better than those who read books as the video comments discussed more about systems of the brain. Both the Amazon reviews and YouTube comments have high 'positive' score in sentiment analysis; however, the negative and critical opinions are higher in YouTube comments. Journal: Int. J. of Business Information Systems Pages: 325-338 Issue: 3 Volume: 44 Year: 2023 Keywords: management and technology; word cloud; cognitive psychology; sentiment analysis; R; thinking fast and slow; Amazon; YouTube. File-URL: http://www.inderscience.com/link.php?id=134946 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:325-338 Template-Type: ReDIF-Article 1.0 Author-Name: Leandro Pereira Author-X-Name-First: Leandro Author-X-Name-Last: Pereira Author-Name: Renato Lopes da Costa Author-X-Name-First: Renato Lopes da Author-X-Name-Last: Costa Author-Name: Álvaro Dias Author-X-Name-First: Álvaro Author-X-Name-Last: Dias Author-Name: Rui Gonçalves Author-X-Name-First: Rui Author-X-Name-Last: Gonçalves Author-Name: Ricardo Santos Author-X-Name-First: Ricardo Author-X-Name-Last: Santos Title: How can you manage the knowledge of your projects? Abstract: This paper has the main objective to present the best ways to manage the knowledge of the projects that your organisation implements and how it can be applied to future projects. Nowadays one of the main competitive factors for an organisation to be succeeded depends on how effectively it can innovate and manage its initiatives. The organisations must measure what it knows and how they transfer their knowledge across the organisation or how the future projects will get the best things that had been applied successfully in the past. This research analyses dozens of methodologies, processes, practices, and systems to present a state of the art and a set of strategies that can be adopted in organisations to improved their continuous learning. The main finding is that is critical for the success of the integration of people, technology, and processes in an embedded way. Journal: Int. J. of Business Information Systems Pages: 180-201 Issue: 2 Volume: 44 Year: 2023 Keywords: knowledge; knowledge management; project management; organisational learning. File-URL: http://www.inderscience.com/link.php?id=134947 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:180-201 Template-Type: ReDIF-Article 1.0 Author-Name: Vikas Kumar Author-X-Name-First: Vikas Author-X-Name-Last: Kumar Author-Name: Pooja Nanda Author-X-Name-First: Pooja Author-X-Name-Last: Nanda Title: Social media marketing: practices, opportunities and challenges for MSMEs Abstract: As more and more consumers are using social media, businesses are relying upon social media to get in touch with new audience and reinforce their bonding with the existing customers. Social media platforms (SMPs) have emerged as one of the most influential advertising openings in the world and businesses are moving substantial amounts of their marketing budgets to these platforms for greater influence and outcome. However, a major challenge for micro, small and medium-sized enterprises (MSMEs) which exists is how to make best use of this technology offers. This exploratory work examines the practices, opportunities and challenges of using social media as a marketing tool for MSMEs. The key objective is to focus on how an integrated marketing strategy of social media can be developed for small businesses, particularly with the budgetary constraints. Journal: Int. J. of Business Information Systems Pages: 268-284 Issue: 2 Volume: 44 Year: 2023 Keywords: social media; social media marketing; SMM; micro, small and medium-sized enterprises; MSMEs. File-URL: http://www.inderscience.com/link.php?id=134948 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:268-284 Template-Type: ReDIF-Article 1.0 Author-Name: P.S. JosephNg Author-X-Name-First: P.S. Author-X-Name-Last: JosephNg Author-Name: H.C. Eaw Author-X-Name-First: H.C. Author-X-Name-Last: Eaw Title: Still technology acceptance model? Reborn with exostructure as a service model Abstract: Uncertainty and optimisation are challenges that IT infrastructure medium-sized enterprises have to balance due to their limited resources but are forced to digitalise in order to sustain competitiveness. This blended technique using a survey, interview, and focus group with a dual-data test-retest sequential design approach limits grey views and inferences. The study discovered that while many idled infrastructures were invested without much commercial justification and a negative return on investment, IT infrastructure implementation is resilient to market conditions. With the EaaS model, it questions the dated usefulness of technology acceptance model by proposing a new adaptable internal IT infrastructure model that will scale accordingly with business performance. EaaS utilised BOINC freeware grid computing centralised processing and storage features, contributed to improved enterprise's efficiency by enhancing positive financials in the enterprises via enabling better inter-department work coordination hence improving user satisfaction and stronger brand recognition. Practical and theoretical implications are subsequently discussed. Journal: Int. J. of Business Information Systems Pages: 404-421 Issue: 3 Volume: 44 Year: 2023 Keywords: BOINC; cloud computing; economic uncertainty; framework; grid computing; optimisation; resource pooling; small and medium sized enterprise; technology acceptance model; virtualisation. File-URL: http://www.inderscience.com/link.php?id=134949 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:404-421 Template-Type: ReDIF-Article 1.0 Author-Name: Krishnadas Nanath Author-X-Name-First: Krishnadas Author-X-Name-Last: Nanath Author-Name: Menahil Ahmed Author-X-Name-First: Menahil Author-X-Name-Last: Ahmed Title: User-centric evaluation of recommender systems: a literature review Abstract: Recommender systems have seen a rapid rise of application in various industries, with several services now being implemented online. Over the years, various authors have been researching on how to improve the recommender system's performance and outcome with various algorithms and evaluation criteria. This research considers users as the end consumer of the recommender system and develops a systematic literature review for its evaluation from a user-centric perspective. It first presents the evaluation categories from a system testing view and then presents a novel framework of recommender system evaluation from a user feedback perspective. The study then presents a useful timeline for researchers who intend to use mathematical evaluation metrics in recommender system research. The three-step approach to this literature review will assist future research in getting a focused user-centric view on the recommender system's evaluation. Journal: Int. J. of Business Information Systems Pages: 303-323 Issue: 2 Volume: 44 Year: 2023 Keywords: recommender systems; timeline evaluation; user feedback; evaluation metrics. File-URL: http://www.inderscience.com/link.php?id=134950 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:303-323 Template-Type: ReDIF-Article 1.0 Author-Name: G. Bharathi Author-X-Name-First: G. Author-X-Name-Last: Bharathi Author-Name: G. Anandharaj Author-X-Name-First: G. Author-X-Name-Last: Anandharaj Title: Classification of review information based on tourist's places of interest in India using support vector machine Abstract: Enormous researches have been accomplished to look at cost-effective and economical tourist's places of interest and sightseeing conditions of a place using free and near-real-time information resources such as social media, WebPages, and Maps. This paper shows all the possible information for the development of a tourist or trip planning system are gathered by using the geographic information mining based on their tourist place preferences and gathered information in the selected region. The dynamic review clusters created using support vector machine classifiers are used to recognise the tourist places of rural and urban areas in India that make sure about the accessibility of basic necessary facilities like clear routes, shutting places, etc. Support vector machine is considered as most efficient algorithm to recognise such kind of clusters. Finally, this paper gives valuable suggestions for tourists or tourism planners by using WebPages or social media data. Journal: Int. J. of Business Information Systems Pages: 202-218 Issue: 2 Volume: 44 Year: 2023 Keywords: geographic information mining; support vector machine; SVM; social media; WebPages; OSM; tourism; trip planning. File-URL: http://www.inderscience.com/link.php?id=134951 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:202-218 Template-Type: ReDIF-Article 1.0 Author-Name: Dwi Soelistijanto Author-X-Name-First: Dwi Author-X-Name-Last: Soelistijanto Author-Name: Hotniar Siringoringo Author-X-Name-First: Hotniar Author-X-Name-Last: Siringoringo Title: Developing information system/technology strategy in supporting business process: a case study of insurance state-owned enterprises Abstract: The main goal of this study was to develop an information system/technology strategy in supporting process business in one of a state-owned insurance company. The study was motivated by the fact that company branch offices spread out throughout Indonesia. For this purpose, the open group architecture framework (TOGAF) was deployed. Considering the nature of the study is a strategy, Ward and Peppard's model was also used. TOGAF was integrated with Ward and Peppard model to find the solution to the current problem and mapping future activities. Some suggestions to company management resulted from the research. Each year from 2020 to 2024, the company management should strengthen the main platform and internal capability, implement digitise service, enhance contribution towards all stakeholders, speed up excellent performance, maintain the business growth, and start expansion, respectively. Journal: Int. J. of Business Information Systems Pages: 43-71 Issue: 1 Volume: 42 Year: 2023 Keywords: information system; TOGAF; strategic planning; information system architecture; business process; the insurance company. File-URL: http://www.inderscience.com/link.php?id=128295 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:43-71 Template-Type: ReDIF-Article 1.0 Author-Name: Ha Nguyen Thi Thu Author-X-Name-First: Ha Nguyen Thi Author-X-Name-Last: Thu Author-Name: Vinh Ho Ngoc Author-X-Name-First: Vinh Ho Author-X-Name-Last: Ngoc Author-Name: Tuan Tran Minh Author-X-Name-First: Tuan Tran Author-X-Name-Last: Minh Author-Name: Giang Nguyen Binh Author-X-Name-First: Giang Nguyen Author-X-Name-Last: Binh Title: Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews Abstract: The national standard measurement system for hotels is not the same for all country on the world. In the global tourism trend, travellers tend to book hotels online. It is often difficult to choose hotels when there is no common standard for hotels rating. Therefore, the developing a set of criteria for hotels when booking online is very needed. For Vietnamese hotels, these criteria will help to measure the quality of hotels in Vietnam when joining the online value chain. In this paper, authors use the statistical probability model and Word2Vec to build a set of evaluation criteria through online reviews of guests who had experience. Then, the set of criteria was compared with Vietnam's national measurement criteria to standardise according to international standards. Online guest reviews data are collected from 35 hotels with 4-stars and 5-stars in five major cities of Vietnam and compared using two other methods. The results showed that the proposed method has good results in some criteria such as value, meal, check in, staff and surrounding. Journal: Int. J. of Business Information Systems Pages: 249-267 Issue: 2 Volume: 44 Year: 2023 Keywords: aspect; criteria; Vietnamese hotel; online booking; word2vec; probability; hotel quality; online reviews. File-URL: http://www.inderscience.com/link.php?id=134952 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:249-267 Template-Type: ReDIF-Article 1.0 Author-Name: Basem Zughoul Author-X-Name-First: Basem Author-X-Name-Last: Zughoul Author-Name: Nidhal Kamel Taha El-Omari Author-X-Name-First: Nidhal Kamel Taha Author-X-Name-Last: El-Omari Author-Name: Mohammed Al-Refai Author-X-Name-First: Mohammed Author-X-Name-Last: Al-Refai Title: Using deep learning methods in detecting the critical success factors on the implementation of cloud ERP Abstract: A research implementation of enterprise resource planning (ERP) systems by medium and large industries is one of the alternatives available to consolidate their competitive position by integrating their activities. Deep learning techniques have been used extensively in the ERP systems for identifying the critical factors making an impact on the usability of SaaS. To predict the success rate of cloud-based ERP systems based on several critical factors, this article carries out a systematic review on the serious factors that influencing the cloud-like ERP systems as well as deep learning models, i.e., recurrent neural networks (RNNs), long short-term memory (LSTM), multi-layer perceptron (MLP) and gated recurrent unit (GRU). Furthermore, two categorical feature selection methods linear discriminant analysis (LDA) and chi-square analysis have been applied to filter the most critical factors. The dataset from 741 scholarly articles based on their conclusions with 26 total features. Journal: Int. J. of Business Information Systems Pages: 219-248 Issue: 2 Volume: 44 Year: 2023 Keywords: artificial intelligence; AI; cloud computing; deep learning; DL; enterprise resource planning; ERP; long short-term memory; LSTM; recurrent neural networks; RNNs; software-as-a-service; SaaS. File-URL: http://www.inderscience.com/link.php?id=134953 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:219-248 Template-Type: ReDIF-Article 1.0 Author-Name: Mohd. Sadiq Author-X-Name-First: Mohd. Author-X-Name-Last: Sadiq Title: Selection of goals with incomplete linguistic preference relations Abstract: In goal oriented requirements elicitation process (GOREP), the requirements of the stakeholders are refined and decomposed using AND/OR graph. Goal is a high level objective of a company which is refined and decomposed into sub-goals. After refinement and decomposition, a system may have several goals and it is not possible to implement all goals because of the time, budget, and other constraints of an organisation. It is a primarily research issue that how to select those goals that would be designed, implemented and tested during different phases of the software development process. On the basis of our review, we found that there is no support for the selection of goals in GOREP when preference relations are incomplete and the preferences of the decision-makers are represented by linguistic variables. Therefore, to address this research issue, we present a method for goal selection when linguistic preference relations are incomplete. Proposed method was applied to select the goals of the institute examination system. Journal: Int. J. of Business Information Systems Pages: 85-102 Issue: 1 Volume: 42 Year: 2023 Keywords: software goal selection; decision-making process; institute examination system; incomplete linguistic preference relation. File-URL: http://www.inderscience.com/link.php?id=128297 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:85-102 Template-Type: ReDIF-Article 1.0 Author-Name: Mitali Chugh Author-X-Name-First: Mitali Author-X-Name-Last: Chugh Author-Name: Neeraj Chugh Author-X-Name-First: Neeraj Author-X-Name-Last: Chugh Author-Name: Abdullah Akhtar Author-X-Name-First: Abdullah Author-X-Name-Last: Akhtar Title: Cybersecurity insights in software development organisations: an empirical study in India Abstract: Cybersecurity risks are socio-technical. Not only technical vulnerabilities impact cybersecurity risks, but human factors are also significant. The present study empirically investigates the relationship between cybersecurity behaviours, internet addiction, technical knowledge, and impulsivity. A total of 530 respondents from Indian software development organisations finished the survey questionnaire and 471 responses were used in the data analysis. The data was collected for four months and analysed utilising statistical measures. The findings of the study reveal that internet addiction, abbreviated impulsivity, and technical knowledge significantly impact cybersecurity behaviour. The outcomes present an additional step in conceptualising the user-specific variances that may manage robust cybersecurity practices, emphasising the requirement to centre-right on effective training and awareness mechanisms. Journal: Int. J. of Business Information Systems Pages: 368-382 Issue: 3 Volume: 44 Year: 2023 Keywords: cybersecurity; impulsivity; internet addiction; technical knowledge; Indian software development organisations; empirical software engineering; India. File-URL: http://www.inderscience.com/link.php?id=134954 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:368-382 Template-Type: ReDIF-Article 1.0 Author-Name: Raed. M. Khrisat Author-X-Name-First: Raed. M. Author-X-Name-Last: Khrisat Author-Name: Amineh A. Khaddam Author-X-Name-First: Amineh A. Author-X-Name-Last: Khaddam Author-Name: Mohammed A. Abusweilem Author-X-Name-First: Mohammed A. Author-X-Name-Last: Abusweilem Title: The role of using big data in predicting customer behaviour: the intermediary role of business intelligence in Jordanian telecommunications companies (a field study) Abstract: The aim of study is to investigate the role of big data in predicting customer behaviour and the intermediate role of business intelligence in the Jordanian telecom companies. In order to achieve the objectives of this study, the questionnaire was developed to collect data in a random stratified manner on a sample of 168 employees working in the senior and middle management of the heads of departments in the Jordanian telecommunication companies (Zain, Orange and Umniah). The study hypotheses were selected using descriptive and analytical statistical methods using (Amos) programs. The study found that there is an indirect effect of the big data dimensions combined in predicting the behaviour of the customer with the presence of business intelligence as an intermediate variable for the Jordanian telecomcompanies. Journal: Int. J. of Business Information Systems Pages: 23-42 Issue: 1 Volume: 42 Year: 2023 Keywords: big data; customer behaviour; business intelligence; Jordanian telecommunications. File-URL: http://www.inderscience.com/link.php?id=128298 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:23-42 Template-Type: ReDIF-Article 1.0 Author-Name: Tiago Wiedemann Author-X-Name-First: Tiago Author-X-Name-Last: Wiedemann Author-Name: Jorge Luis Victória Barbosa Author-X-Name-First: Jorge Luis Victória Author-X-Name-Last: Barbosa Author-Name: Vítor Kehl Matter Author-X-Name-First: Vítor Kehl Author-X-Name-Last: Matter Author-Name: Lucian Gonçales Author-X-Name-First: Lucian Author-X-Name-Last: Gonçales Author-Name: Luan Carlos Nesi Author-X-Name-First: Luan Carlos Author-X-Name-Last: Nesi Author-Name: Sandro José Rigo Author-X-Name-First: Sandro José Author-X-Name-Last: Rigo Author-Name: Kleinner S.F. de Oliveira Author-X-Name-First: Kleinner S.F. de Author-X-Name-Last: Oliveira Title: SIMCOP: a framework for similarity analysis of context histories Abstract: Ubiquitous computing studies ways to integrate technology into people's everyday life. It is an area that has been growing in recent years, primarily because of the development of technologies such as mobile computing. A key to the development of these applications is context awareness, which enables an application to self-adapt to the situation in which the user is on. This article proposes SIMCOP, a framework to develop applications based on similarity analysis of context histories. This analysis enables the identification of similar contexts to supply features such as the recommendation of entities and contexts, the entities' classification, and the prediction of contexts. We evaluated SIMCOP and discussed the results, through two evaluation applications, which suggest effectiveness in analysing the similarity in context histories. The main contribution of SIMCOP was the creation of an extensible and configurable architecture that allows combining different techniques of similarity analysis to find similarities between two sequences of contexts of generic entities. Journal: Int. J. of Business Information Systems Pages: 339-367 Issue: 3 Volume: 44 Year: 2023 Keywords: recommender system; ontology; contexts history; collaborative filtering. File-URL: http://www.inderscience.com/link.php?id=134955 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:339-367 Template-Type: ReDIF-Article 1.0 Author-Name: Wasiu Adebayo Lamidi Author-X-Name-First: Wasiu Adebayo Author-X-Name-Last: Lamidi Author-Name: Johnson Kolawole Olowookere Author-X-Name-First: Johnson Kolawole Author-X-Name-Last: Olowookere Author-Name: Ram Al Jaffri Saad Author-X-Name-First: Ram Al Jaffri Author-X-Name-Last: Saad Author-Name: Aidi Ahmi Author-X-Name-First: Aidi Author-X-Name-Last: Ahmi Title: An assessment of the factors influencing adoption of e-filing system in Nigeria Abstract: Electronic tax filing (or e-filing) is a system for taxpayers to file their taxes via an electronic system directly to the tax authority. The main objective of this study was to investigate the determinants of the intention of taxpayers to adopt e-filing system in Nigeria. Based on the technology acceptance model (TAM) and technology readiness index (TRI) theory, 175 self-employed taxpayers in the Lagos State of Nigeria have responded to the survey conducted. This study found that technology readiness (TR), perceived usefulness (PU) and perceived ease of use (PEOU) have positive relationships with the intention to adopt the e-filing system. However, the result indicates that only PEOU is a statistically significant factor influencing the intention of taxpayers to adopt the e-filing system. The study recommends that the government should focus on ensuring the e-filing system is more user-friendly and easier to use for the taxpayers. Journal: Int. J. of Business Information Systems Pages: 1-22 Issue: 1 Volume: 42 Year: 2023 Keywords: e-filing; e-tax; technology adoption; perceived usefulness; perceived ease of use; Nigeria. File-URL: http://www.inderscience.com/link.php?id=128299 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:1-22 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Lina Xiao Author-X-Name-First: Lina Author-X-Name-Last: Xiao Author-Name: Anastasija Nikiforova Author-X-Name-First: Anastasija Author-X-Name-Last: Nikiforova Author-Name: Qianwen Ariel Xu Author-X-Name-First: Qianwen Ariel Author-X-Name-Last: Xu Author-Name: Ben S.C. Liu Author-X-Name-First: Ben S.C. Author-X-Name-Last: Liu Title: The study of PGP web of trust based on social network analysis Abstract: This paper aims to explore the patterns of online interaction of users of the pretty good privacy (PGP) algorithm to identify the most important and influential users in the social network. While PGP is widely used in protecting email privacy, there are some encryption defects that can raise users' concerns about data privacy and security. It is therefore essential to identify the most influential and active users who are trusted widely, getting numerous keys in the PGP web of trust. However, it is not always known whether the user actually gained trust from others or it is one who illegally forged the keys. In order to identify the most important users in the PGP network, social network analysis (SNA) is used to analyse their online interaction conditions. Along with the most traditional centrality analysis, a less frequent used K-means clustering analysis is also conducted to obtain more precise and accurate results. The SNA results show that: 1) PGP algorithm users' online interaction patterns are rather different, which include both frequent versus isolated; 2) people with higher centrality use the PGP algorithm more frequently and may become the target peeks to seek; 3) in the analysed network, all important nodes are in the same cluster when applying K-means model to divide the community. Journal: Int. J. of Business Information Systems Pages: 285-302 Issue: 2 Volume: 44 Year: 2023 Keywords: online interaction; online community; pretty good privacy; PGP; web of trust; social network analysis; SNA; centrality analysis; K-means clustering analysis. File-URL: http://www.inderscience.com/link.php?id=134956 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:285-302 Template-Type: ReDIF-Article 1.0 Author-Name: Adel M. Qatawneh Author-X-Name-First: Adel M. Author-X-Name-Last: Qatawneh Title: Requirements of AIS in building modern operating business environment Abstract: Current study aimed at examining the requirements of AIS in building modern operating business environment within retail trading unit in Jordan including malls, hyper market and supermarkets. Requirements were divided into internal resources including (human resources, IT infrastructure and knowledge sharing) while the other part took into perspective the external resources (technological vigilance, competiveness and market). Total of 150 individuals were exposed to a questionnaire as a tool of study. Results of the current study concluded that the current AIS tools and their techniques used in large retail stores in Jordan meet the needs of the modern business environment due to the ability of these tools to meet the needs of the modern business environment and be a response to it to achieve the goals of the organisation. Also, results of study indicated that both internal and external resources are extremely important but internal resources appeared to be more influential as main requirements for modern accounting operations in organisations. Study recommended that the organisations should use the talents of their existing and intangible organisational capabilities in developing their internal business environment in addition to developing their external tools and means in dealing with clients and competitors. Journal: Int. J. of Business Information Systems Pages: 422-441 Issue: 3 Volume: 44 Year: 2023 Keywords: accounting information system; business environment; vigilance; unstable market; technologies; automated accounting. File-URL: http://www.inderscience.com/link.php?id=134957 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:422-441 Template-Type: ReDIF-Article 1.0 Author-Name: Gaurav Kabra Author-X-Name-First: Gaurav Author-X-Name-Last: Kabra Author-Name: Vinit Ghosh Author-X-Name-First: Vinit Author-X-Name-Last: Ghosh Author-Name: Yatish Joshi Author-X-Name-First: Yatish Author-X-Name-Last: Joshi Title: Factors influencing adoption of cloud computing services in HEIs: a UTAUT approach based on students' perception Abstract: The use of cloud computing services in higher education institutions (HEIs) is gaining momentum. From a stakeholder analysis perspective, this study aims to advance the understanding of students' intentions to adopt cloud technologies. By extending the unified theory of acceptance and use of technology (UTAUT) framework, we have tried to investigate the interplay and influence of students' cognitive factors in explaining their perception towards cloud adoption. The data sample consisted of 190 undergraduate students from Indian educational institutes. The findings revealed that social influence, performance expectancy and facilitating conditions are positively related to the attitude towards cloud adoption. Moreover, the positive effect of facilitating conditions on students' attitude is mediated by perceived trust. It was also found that performance expectancy of cloud-enabled learning mediates the effects of social influence on students' attitude towards the latest technology. The present study has profound implications on HEI's change management plans and can design ways for the seamless integration of learning functions using cloud technologies. Journal: Int. J. of Business Information Systems Pages: 103-122 Issue: 1 Volume: 42 Year: 2023 Keywords: cloud computing; higher education; technology; UTAUT; empirical research. File-URL: http://www.inderscience.com/link.php?id=128301 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:103-122 Template-Type: ReDIF-Article 1.0 Author-Name: S. Venkatesh Author-X-Name-First: S. Author-X-Name-Last: Venkatesh Author-Name: M. Jeyakarthic Author-X-Name-First: M. Author-X-Name-Last: Jeyakarthic Title: Artificial fish swarm algorithm-based multilayer perceptron model for customer churn prediction in IoT with cloud environment Abstract: This paper develops a new optimal feature selection and classification-based CCP model in IoT and cloud environment. The proposed model involves four main processes namely IoT-based data acquisition, preprocessing, feature selection (FS) and classification. Here, the hill climbing (HC) with social spider optimisation (SSO) algorithm is applied as a feature selection, where HC is incorporated into the SSO algorithm to improve the convergence rate and local searching capability. Subsequently, the feature reduced data undergo classification by the use of artificial fish swarm algorithm (AFSA) tuned multilayer perceptron (MLP) called MLP-AFSA. The proposed model additionally involves an alarming process to alert the organisation when higher churn rate is attained. The presented MLP-AFSA-based CCP model has reached a maximum predictive accuracy of 93.52%, which is further increased to 94.93% by the inclusion of HC-SSO-based feature selection process. Journal: Int. J. of Business Information Systems Pages: 442-465 Issue: 3 Volume: 44 Year: 2023 Keywords: customer churn; cloud; IoT; machine learning; feature selection; parameter tuning. File-URL: http://www.inderscience.com/link.php?id=134958 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:442-465 Template-Type: ReDIF-Article 1.0 Author-Name: Haifa Frad Author-X-Name-First: Haifa Author-X-Name-Last: Frad Author-Name: Ahmed Jedidi Author-X-Name-First: Ahmed Author-X-Name-Last: Jedidi Title: Fintech up-coming in Saudi Arabia: study, analysis, and recommendations Abstract: Fintech is the new IT solution for the financial sector which it uses artificial intelligence, machine learning, security, etc. Moreover, different governments encourage the implementation of Fintech to improve their economics in the future. However, the crisis of the oil sector busts the GCC governments to change the types of their economic sectors to be more varied. Fintech is one of the major players in new GCC economics. Therefore, Fintech is one of the promote solutions that lines with the vision 2030 in Saudi Arabia. In this fact, this paper proposes a study of the Fintech implementation in Saudi Arabia, in which it analyses the different metrics involve in the process of implementation. Precisely, it focuses on three levels of implementation: Fintech initiative, Fintech regulation and Fintech in society. Finally, the paper presents a strategy recommendation to improve the implementation of Fintech in Saudi Arabia. Journal: Int. J. of Business Information Systems Pages: 72-84 Issue: 1 Volume: 42 Year: 2023 Keywords: Fintech; GCC countries; Saudi Arabia; ecosystem; Fintech regulation. File-URL: http://www.inderscience.com/link.php?id=128302 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:72-84 Template-Type: ReDIF-Article 1.0 Author-Name: Manaf Al-Okaily Author-X-Name-First: Manaf Author-X-Name-Last: Al-Okaily Author-Name: Mohd Shaari Abd Rahman Author-X-Name-First: Mohd Shaari Abd Author-X-Name-Last: Rahman Author-Name: Azwadi Ali Author-X-Name-First: Azwadi Author-X-Name-Last: Ali Author-Name: Emad Abu-Shanab Author-X-Name-First: Emad Author-X-Name-Last: Abu-Shanab Author-Name: Ra'ed Masa'deh Author-X-Name-First: Ra'ed Author-X-Name-Last: Masa'deh Title: An empirical investigation on acceptance of mobile payment system services in Jordan: extending UTAUT2 model with security and privacy Abstract: Several developed and developing countries have launched a mobile payment system service, which is known in Jordan as Jordan Mobile Payment (JoMoPay) system to overcome the drawbacks of traditional payment system. The system supports payment transactions by utilising mobile phones applications. However, the acceptance of JoMoPay system in Jordan is still below the level of expectation. This study was undertaken to understand and explain the acceptance of JoMoPay system based on extending the unified theory of acceptance and use of technology (UTAUT2) model in the Jordanian context. The model was extended by considering two additional constructs namely; security and privacy. Utilising a self-reported survey, collected data was analysed using structural equation modelling (SEM) to test the research model. Five constructs were found to be the determinants of behavioural intention to use JoMoPay system, namely performance expectancy, social influence, price value, security and privacy. Together they account for 61.4% of the variance in behavioural intention. However, effort expectancy, facilitating condition and hedonic motivation did not have a significant impact on behavioural intention to use JoMoPay system and hence the related hypotheses were not supported. Lastly, conclusions, limitations and future research directions will be discussed further in the last section of the paper. Journal: Int. J. of Business Information Systems Pages: 123-152 Issue: 1 Volume: 42 Year: 2023 Keywords: JoMoPay system; M-payment; UTAUT model; Central Bank of Jordan; CBJ; security and privacy; Jordan. File-URL: http://www.inderscience.com/link.php?id=128306 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:1:p:123-152 Template-Type: ReDIF-Article 1.0 Author-Name: Catherine A. Famiwole Author-X-Name-First: Catherine A. Author-X-Name-Last: Famiwole Author-Name: Abimbola H. Afolayan Author-X-Name-First: Abimbola H. Author-X-Name-Last: Afolayan Author-Name: Bolanle A. Ojokoh Author-X-Name-First: Bolanle A. Author-X-Name-Last: Ojokoh Title: An online housing recommender system using case-based reasoning Abstract: Recommender systems are very useful in assisting users to reduce the complexity involved in making decisions on housing choices, given a large number of choices available to review while searching online. It is therefore important to proffer solutions that can apply to specific requirements of individuals. This research work focuses on the development of a case-based online housing recommender system with the incorporation of critique-based feedback mechanism. Six important attributes relevant to selecting housing were considered and the attributes weights were assigned with consultation with estate agents. Ado-Ekiti metropolis was used as a case study. The system evaluation was carried out using a survey form integrated into the developed web-based application with eighty users. On the average, more than 70% of the participants found the proposed framework simple and easy to use. Thus, the system can be recommended for use by estate agents and individuals in search of housing online. Journal: Int. J. of Business Information Systems Pages: 466-483 Issue: 3 Volume: 44 Year: 2023 Keywords: housing; recommender system; cased-based reasoning; weights; user preferences; web-based application. File-URL: http://www.inderscience.com/link.php?id=134969 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:466-483 Template-Type: ReDIF-Article 1.0 Author-Name: Unnar Theodorsson Author-X-Name-First: Unnar Author-X-Name-Last: Theodorsson Author-Name: Svala Gudmundsdottir Author-X-Name-First: Svala Author-X-Name-Last: Gudmundsdottir Author-Name: Thorhallur Gudlaugsson Author-X-Name-First: Thorhallur Author-X-Name-Last: Gudlaugsson Title: Successful employee retention practices: characteristics found in Danish and Icelandic banks Abstract: Based on the elements of social exchange theory this study sought to investigate the characteristics uncovered in large commercial banks that have successfully retained talented employees. The qualitative data was collected via 32 interviews and the participants comprised of four stakeholder groups: 1) external recruitment specialists; 2) HR managers in banks; 3) mid-level bank managers; 4) bank specialists. The results reveal that a structured and systematic investment in talent management and strategic human capital has an impact on the retention of specialist. In addition, organisational connections with employees, employee education, inclusive communication, recognition, and management recruitment practices all impact the employees satisfaction with their employer, thereby improve the retention rate. This research contributes to the literature as it validates the importance of investment in talent - supported by corporate strategies - as a way to understand trends and to plan and define retention strategies that back companies' successful retention of specialists. Journal: Int. J. of Business Information Systems Pages: 161-179 Issue: 2 Volume: 44 Year: 2023 Keywords: strategic human capital; SHC; talent management; strategic human resource management; HRM; motivation; banking industry. File-URL: http://www.inderscience.com/link.php?id=134970 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbisy:v:44:y:2023:i:2:p:161-179 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Sasikanth Loganathan Author-X-Name-First: Sasikanth Author-X-Name-Last: Loganathan Author-Name: Lewis Golightly Author-X-Name-First: Lewis Author-X-Name-Last: Golightly Author-Name: Qianwen Ariel Xu Author-X-Name-First: Qianwen Ariel Author-X-Name-Last: Xu Author-Name: Ben S.C. Liu Author-X-Name-First: Ben S.C. Author-X-Name-Last: Liu Title: Internet of things in manufacturing: impact of wireless sensor networks on machine health monitoring Abstract: Digital transformation is associated with many benefits and the commonly recognised usage is machine condition monitoring. Internet of things (IoT) technologies such as radio frequency identification and wireless sensor networks (WSN) are commonly applied in different situations, but the current study primarily focuses on WSN to establish the importance of IoT in manufacturing. This study establishes the impact of IoT in manufacturing based on the impact of WSN on machine health monitoring. Both primary and secondary sources was used whereby data was obtained from the literature data in databases and existing studies. The results indicate that interconnected devices enable communication and sending alerts regarding defects and machine malfunctions. IoT helps to rectify the machine to ensure effective performance, reduce production costs, and improve safety and mass customisation. Consequently, the main benefits of IoT include faster and more informed decisions, reduced downtime, higher product quality, predictive maintenance and greater energy efficiency. Journal: Int. J. of Business Information Systems Pages: 383-403 Issue: 3 Volume: 44 Year: 2023 Keywords: internet of things; IoT; machine health monitoring; wireless sensor networks; WSNs; distributed processing; big data rate and throughput; mobile machine health monitoring; cloud machine health monitoring. File-URL: http://www.inderscience.com/link.php?id=134980 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:3:p:383-403 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Ashwini Ginnarapu Author-X-Name-First: Ashwini Author-X-Name-Last: Ginnarapu Author-Name: Lewis Golightly Author-X-Name-First: Lewis Author-X-Name-Last: Golightly Author-Name: Qianwen Xu Author-X-Name-First: Qianwen Author-X-Name-Last: Xu Title: Cloud storage protection using responsive hiding of crucial data and facilitating identity-based integrity auditing Abstract: When maintaining data privacy and the anonymity of user identity, the effectiveness of auditing the integrity of data shared is becoming difficult. Remote information trustworthiness reviewing is planned in ensuring the correctness of the information put away over the cloud storage. The most effective method to acknowledge information imparting to sensitive data is still not investigated to date. We propose remote information trustworthiness reviewing a plan that acknowledges information offering to delicate data stowing away in this literature. Towards this plan, a data-sanitiser is utilised to sterilise client information squares comparing the touchy data from the record and changes that information squares' marks towards legitimate segments of this sanitised document. Thus, integrity auditing could be achieved using pin-signatures to authenticate sanitised files, which facilitate data owners' files to be shared, even containing sensitive data by encrypting crucial data with a clause to safeguard other data users in the cloud. Journal: Int. J. of Business Information Systems Pages: 1-23 Issue: 1 Volume: 44 Year: 2023 Keywords: cloud storage; system design for storage; performance evaluation for storage; electronic personal health records; EPHRs. File-URL: http://www.inderscience.com/link.php?id=133510 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:1-23 Template-Type: ReDIF-Article 1.0 Author-Name: Deepika Author-X-Name-First: Author-X-Name-Last: Deepika Author-Name: Shashank Vikram Pratap Singh Author-X-Name-First: Shashank Vikram Pratap Author-X-Name-Last: Singh Title: Relationship marketing in online retailing: a theoretical and empirical analysis from an Indian perspective Abstract: Seeing the popularity of relationship marketing and its benefits, the present study extends the concept in the domain of online retailing. The study deals with the identification of strategies that could be employed by marketers in building and enhancing the relationships with online customers. The study has developed a hypothesised model which contains two layers. Layer 1 consists of constructs under customer perceptions, namely: perceived relationship, perceived interactivity, perceived service quality, perceived risk and perceived switching costs. Layer 2 comprised of two most popular concepts of relationship marketing, namely: e-trust and customer loyalty. The customer loyalty is the behavioural outcome and e-trust is the mediating factor between the constructs under customers' perceptions and behavioural outcome of relationship marketing. To conduct the present study, a structured questionnaire was circulated among Indian consumers who actively use online retailing websites. The collected data were analysed using SEM in AMOS and SPSS. Journal: Int. J. of Business Information Systems Pages: 40-63 Issue: 1 Volume: 44 Year: 2023 Keywords: relationship marketing; online retailing; structural equation modelling; confirmatory factor analysis. File-URL: http://www.inderscience.com/link.php?id=133511 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:40-63 Template-Type: ReDIF-Article 1.0 Author-Name: Talgat Amanzholovich Kussaiynov Author-X-Name-First: Talgat Amanzholovich Author-X-Name-Last: Kussaiynov Author-Name: Gulnara Sartayevna Mussina Author-X-Name-First: Gulnara Sartayevna Author-X-Name-Last: Mussina Author-Name: Zhanna Serikovna Bulkhairova Author-X-Name-First: Zhanna Serikovna Author-X-Name-Last: Bulkhairova Author-Name: Gaukhar Amangeldievna Saimagambetova Author-X-Name-First: Gaukhar Amangeldievna Author-X-Name-Last: Saimagambetova Title: Financing the development of human capital and the efficiency of the economy of Kazakhstan: analysis of the relationship Abstract: Analysis of the impact of human capital on the efficiency of the economy of Kazakhstan has been based on regression models with use of statistical data on the volume of investments in professional education and training, healthcare, and GDP per capita in the period from 2005 to 2017. In current conditions of Kazakhstan, it is found that investments in healthcare have the most significant link with the efficiency of the national economy. It seems that investments in the development of secondary professional education are relatively more effective when compared to investments in higher education. Spending in higher education does not yet have a significant impact on the change of GDP. This fact indicates that the economy of Kazakhstan has not yet adopted an innovative character. It is necessary to focus on the training of qualified professional personnel at the lower and middle levels, especially on technical specialties. Journal: Int. J. of Business Information Systems Pages: 153-169 Issue: 2 Volume: 42 Year: 2023 Keywords: efficiency of economy; expenses on healthcare; expenses on professional education; gross domestic product; human capital; regression model. File-URL: http://www.inderscience.com/link.php?id=128647 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:153-169 Template-Type: ReDIF-Article 1.0 Author-Name: Kian Yeik Koay Author-X-Name-First: Kian Yeik Author-X-Name-Last: Koay Author-Name: Pang Kiam Lim Author-X-Name-First: Pang Kiam Author-X-Name-Last: Lim Author-Name: Wei Ying Chong Author-X-Name-First: Wei Ying Author-X-Name-Last: Chong Title: A validation of a multidimensional cyberloafing scale using partial least squares structural equation modelling Abstract: The purpose of this research is to validate the cyberloafing scale proposed by Akbulut et al. (2016). Specifically, the reliability, validity, and dimensionality of the cyberloafing scale are assessed using partial least squares structural equation modelling (PLS-SEM). An online survey was administered to employees working in public listed companies in Malaysia (n = 255), who have a personal computer and internet access at the workplace. SmartPLS 3 software was used to validate the cyberloafing scale. The findings showed that the cyberloafing scale by Akbulut et al. (2016) was comprehensive, valid, and reliable. All items loaded appropriately on their assigned dimension constructs; thus, proving construct validity. Each dimension construct showed high internal consistency, where their average variance extracted values were greater than 0.5; thus, proving reliability and convergent validity. Based on the results from a confirmatory tetrad analysis, it should be modelled as a reflective-formative construct. Future studies are highly encouraged to use this scale. Overall, the cyberloafing scale by Akbulut et al. (2016) is a valid and reliable instrument that can be used formally to assess employees' cyberloafing behaviour. Journal: Int. J. of Business Information Systems Pages: 24-39 Issue: 1 Volume: 44 Year: 2023 Keywords: cyberloafing; cyberslacking; PLS-SEM; scale validation; construct validity; convergent validity; confirmatory tetrad analysis; higher-order analysis; Malaysia. File-URL: http://www.inderscience.com/link.php?id=133512 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:24-39 Template-Type: ReDIF-Article 1.0 Author-Name: Yanjun Zuo Author-X-Name-First: Yanjun Author-X-Name-Last: Zuo Title: Big data and big risk: a four-factor framework for big data security and privacy Abstract: Big data refers to a very large volume of data with possibly varied and complex structure. With growing data processing and data analytic techniques, big data provides significant benefits to organisations and individuals by improving productivity and enriching people's life. However, security and privacy are big concerns for big data applications. While a large quantity of data is collected, securely storing, processing and using the data are challenging. In this paper, we propose a four-factor framework for big data security and privacy in business information systems. The proposed framework addresses big data security and privacy issues in terms of collecting the right data, collecting the right amount of data, protecting the data in the right way, and using the data for the right purposes. We present a set of approaches and models for each of the four factors to improve big data security and privacy. Journal: Int. J. of Business Information Systems Pages: 224-242 Issue: 2 Volume: 42 Year: 2023 Keywords: big data; security; privacy; model. File-URL: http://www.inderscience.com/link.php?id=128648 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:224-242 Template-Type: ReDIF-Article 1.0 Author-Name: Nelson Tochukwu Agu Author-X-Name-First: Nelson Tochukwu Author-X-Name-Last: Agu Author-Name: Joshua Ebere Chukwuere Author-X-Name-First: Joshua Ebere Author-X-Name-Last: Chukwuere Author-Name: Tlhalitshi Volition Montshiwa Author-X-Name-First: Tlhalitshi Volition Author-X-Name-Last: Montshiwa Title: Understanding users' perceptions of security in mobile devices using the two-step cluster analysis Abstract: In the modern world, people of all income levels own mobile devices. This means that an unprecedented number of people with different behaviours now own mobile devices, thereby increasing the security challenges of using these mobile devices. This paper focused on mobile technology's daily use by 142 students studying at the North-West University (NWU), Mahikeng, to determine their risk and their perception of mobile security. The study implemented a descriptive quantitative method using SPSS. A data mining method, the two-step cluster analysis, was used to segment the students into groups describing their risk profiles and their mobile security perceptions. The study revealed some lack of awareness and knowledge about mobile device security risks by students. Several recommendations were made for mobile device users and manufacturers in order to probe the likelihood of falling prey to security risks. Journal: Int. J. of Business Information Systems Pages: 81-101 Issue: 1 Volume: 44 Year: 2023 Keywords: awareness; devices; internet; malware; mobile; mobile security. File-URL: http://www.inderscience.com/link.php?id=133513 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:81-101 Template-Type: ReDIF-Article 1.0 Author-Name: Hebah Hamed Al-Jaafreh Author-X-Name-First: Hebah Hamed Author-X-Name-Last: Al-Jaafreh Author-Name: Raid Al-Adaileh Author-X-Name-First: Raid Author-X-Name-Last: Al-Adaileh Author-Name: Ali O. Aljaafreh Author-X-Name-First: Ali O. Author-X-Name-Last: Aljaafreh Title: The level of IT-business strategic alignment and its impact on achieving a sustainable competitive advantage as mediated by the net benefits of information systems Abstract: This study aims to identify the direct impact of IT-business strategic alignment on achieving a sustainable competitive advantage within the context of Jordanian mining sector (JMS). In addition, it aims to investigate the impact of IT-business strategic alignment on achieving a competitive advantage in the case of involving net benefits of information systems as a mediator variable. The study uses a descriptive-analytical approach to collect data via an online survey. Analysis of data was made using SPSS and AMOS software packages (version 26). The study sample includes 462 employees from the JMS companies. Results confirm the high level of IT-business strategic alignment in JMS. In addition, results show a significant impact of IT-business strategic alignment on achieving a sustainable competitive advantage and a partial effect of the net benefits of information systems on the correlation between IT-business strategic alignment and achieving a sustainable competitive advantage. Journal: Int. J. of Business Information Systems Pages: 187-209 Issue: 2 Volume: 42 Year: 2023 Keywords: IT-business strategic alignment; sustainable competitive advantages; information systems; IT strategy; business strategy. File-URL: http://www.inderscience.com/link.php?id=128649 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:187-209 Template-Type: ReDIF-Article 1.0 Author-Name: Gustavo Lopes Dominguete Author-X-Name-First: Gustavo Lopes Author-X-Name-Last: Dominguete Author-Name: Marluce Rodrigues Pereira Author-X-Name-First: Marluce Rodrigues Author-X-Name-Last: Pereira Author-Name: André Pimenta Freire Author-X-Name-First: André Pimenta Author-X-Name-Last: Freire Title: Acceptance of wearable health technologies: a mapping of the state of the art Abstract: The objective of this systematic mapping study was to examine methods of acceptance evaluation in wearable health systems and which aspects most commonly impact the use of these systems. This review was performed on Scopus, Web of Science and PubMed, covering usability and acceptance of wearable systems. The search started from 386 papers, with a total of 20 included in the study. This study showed a predominance of the use of TAM and SUS methods with questionnaires. The most frequent types of applications were fall detection and monitoring of physical activities. The number of studies on monitoring of physical activities may be due to the availability of smart bands and smartwatches in the market. The constructs with the highest impact on adoption were 'perceived usefulness' and 'perceived ease of use'. The study contributed to analysing the current state of acceptance assessments of wearable systems and how the assessments can be improved. Journal: Int. J. of Business Information Systems Pages: 137-159 Issue: 1 Volume: 44 Year: 2023 Keywords: e-health; information management; technology; business administration/economics. File-URL: http://www.inderscience.com/link.php?id=133514 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:137-159 Template-Type: ReDIF-Article 1.0 Author-Name: Hemant Chauhan Author-X-Name-First: Hemant Author-X-Name-Last: Chauhan Author-Name: Neha Jain Author-X-Name-First: Neha Author-X-Name-Last: Jain Author-Name: Sohan Singh Rawat Author-X-Name-First: Sohan Singh Author-X-Name-Last: Rawat Author-Name: Saurabh Mishra Author-X-Name-First: Saurabh Author-X-Name-Last: Mishra Title: Modelling the determinants of consumers' intentions to use online sharing economy platforms Abstract: The present study aims to bring perspectives of collaborative consumption into the tourism sector by examining factors that form traveller's favourable intentions to use sharing economy platforms. This paper investigates consumers' intention to use sharing economy platforms for booking accommodation. A total of 280 responses were gathered and examined using structural equation modelling. Results suggested that personal innovativeness, perceived usefulness, trust, subjective norm, and attitude are key predictors of consumers' intentions to use sharing economy platforms. The results provide insights to practitioners in developing effective marketing strategies that may increase customers' usage of the sharing economy platforms. Journal: Int. J. of Business Information Systems Pages: 102-119 Issue: 1 Volume: 44 Year: 2023 Keywords: collaborative consumption; personal innovativeness; PIO; trust; sharing economy. File-URL: http://www.inderscience.com/link.php?id=133515 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:102-119 Template-Type: ReDIF-Article 1.0 Author-Name: Ibrahim Osman Adam Author-X-Name-First: Ibrahim Osman Author-X-Name-Last: Adam Author-Name: Muftawu Dzang Alhassan Author-X-Name-First: Muftawu Dzang Author-X-Name-Last: Alhassan Title: Global e-readiness as a foundation for e-government and e-business development: the effect of political and regulatory environment Abstract: This study explores the level of global e-readiness and how this serves as the basis of e-government and e-business development. Whilst extant research has sought to explore the drivers of e-government and e-business development from core tangible infrastructural perspectives, this study departs from this view and perceives e-readiness as both tangible and intangible infrastructure needs that can serve as the conduit of global e-government and e-business development. Using cross-sectional data drawn from several archival sources from 135 countries for the year 2016, we employ partial least squares structural equation modelling as the analytical tool and using technology-organisation-environment framework as our theoretical lens to interrogate our model. Our findings show that a country's e-readiness positively influences both its e-business and e-government development. Furthermore, we show that a country's political and regulatory environment plays a key role in mediating the relationship between e-readiness and e-government development and not e-readiness and e-business development. Some implications for research, policy, and practice are presented. Journal: Int. J. of Business Information Systems Pages: 64-80 Issue: 1 Volume: 44 Year: 2023 Keywords: electronic readiness; electronic business; electronic government; political and regulatory environment. File-URL: http://www.inderscience.com/link.php?id=133523 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:64-80 Template-Type: ReDIF-Article 1.0 Author-Name: Debadrita Panda Author-X-Name-First: Debadrita Author-X-Name-Last: Panda Author-Name: Debashis Das Chakladar Author-X-Name-First: Debashis Das Author-X-Name-Last: Chakladar Author-Name: Tanmoy Dasgupta Author-X-Name-First: Tanmoy Author-X-Name-Last: Dasgupta Title: Assessment of income group based on features causing decision paralysis Abstract: According to Barry Schwartz, a psychology professor, "people do not make decisions based on what's the most important, but based on what's the easiest to evaluate." This directly opposes the thought of providing too many choices to consumers, which has been treated as a very common process to win the minds of consumers. But it has a side effect of making consumers confused. Searching for information, 'best deal' has become an 'obligation rather than opinion' which in long run results in stress, sub-optimal decisions (Mitchell and Papavassiliou, 1999). This is the scenario where decision paralysis originated. This current study aims to find the factors restricting the decision-making process of consumers while purchasing consumer durable as well as luxury items. Along with feature extraction, classification using random forest has been performed with 98.20% accuracy. This study provides a guideline for marketers to categorise consumers into 'higher' or 'lower' income groups based on decision paralysis features. Journal: Int. J. of Business Information Systems Pages: 210-223 Issue: 2 Volume: 42 Year: 2023 Keywords: decision paralysis; consumer decision making; feature extraction; classification. File-URL: http://www.inderscience.com/link.php?id=128662 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:210-223 Template-Type: ReDIF-Article 1.0 Author-Name: Samet Sayin Author-X-Name-First: Samet Author-X-Name-Last: Sayin Author-Name: V. Aslihan Nasir Author-X-Name-First: V. Aslihan Author-X-Name-Last: Nasir Author-Name: Ahmet Onur Durahim Author-X-Name-First: Ahmet Onur Author-X-Name-Last: Durahim Title: Identifying specific interest areas of Twitter users tweeting about cryptocurrencies Abstract: Social networking sites (SNSs) are web-based online platforms on which users can express their opinions, ideas, lifestyles, share messages and news and communicate with other users. There is limited research conducted on identifying and investigating the interest areas of cryptocurrency users by using SNSs as a data source. In this research, the interest areas of Twitter users who tweeted about cryptocurrencies were investigated by scrutinising their tweets with a topic extraction algorithm. Aligned with the purpose of this study, Twitter users and their tweets were collected with a search query that consisted of cryptocurrency-related words. Then, these tweets were examined and interest areas of users were identified via topic extraction. According to the results of this research, Twitter users who tweeted about cryptocurrencies were also interested in the impact of globalisation, economy, disruptive technologies, politics, digital banking and finance, social life and data science in a descending order of interest. Journal: Int. J. of Business Information Systems Pages: 289-302 Issue: 2 Volume: 42 Year: 2023 Keywords: cryptocurrencies; social networking sites; topic identification; topic modelling; fintech; disruptive technologies; digital banking and finance; social media; data science; Twitter. File-URL: http://www.inderscience.com/link.php?id=128668 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:289-302 Template-Type: ReDIF-Article 1.0 Author-Name: Elmira Elbergenovna Zhussipova Author-X-Name-First: Elmira Elbergenovna Author-X-Name-Last: Zhussipova Author-Name: Madina Unaibekovna Beisenova Author-X-Name-First: Madina Unaibekovna Author-X-Name-Last: Beisenova Author-Name: Alma Shorayevna Kuralbayeva Author-X-Name-First: Alma Shorayevna Author-X-Name-Last: Kuralbayeva Author-Name: Gulmira Kuzdeualiyevna Issayeva Author-X-Name-First: Gulmira Kuzdeualiyevna Author-X-Name-Last: Issayeva Author-Name: Zarema Abdramanovna Bigeldiyeva Author-X-Name-First: Zarema Abdramanovna Author-X-Name-Last: Bigeldiyeva Author-Name: Dinara Saparovna Zhakipbekova Author-X-Name-First: Dinara Saparovna Author-X-Name-Last: Zhakipbekova Title: The scientific and innovative world of Kazakhstan Abstract: The author in this study used the GDP indicator for a generalised indicator of goods in Kazakhstan for analysis and compared the demand for research and development abroad, and the demand for their research and development in this country, where researchers in the field of natural resources dominate sciences, then technical, and then medical sciences. The mathematical model of the research trend allowed the author to analyse and forecast the dynamics of an effective indicator in order to develop a model of the dependence of the share of domestic R%D expenditures as a percentage of GDP on the volume of domestic costs. The article proposes an approach of convergent technologies to determining the directions of transformation of scientific and innovative development in terms of expanding the involvement of regions in the scientific and innovative process in order to ensure a wider dissemination of scientific results based on their innovation. Journal: Int. J. of Business Information Systems Pages: 170-186 Issue: 2 Volume: 42 Year: 2023 Keywords: convergent technologies; NBIC; R%D; GDP; scientific and innovative development; transformation; the triple helix of relations. File-URL: http://www.inderscience.com/link.php?id=128669 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:170-186 Template-Type: ReDIF-Article 1.0 Author-Name: Kaushik Ghosh Author-X-Name-First: Kaushik Author-X-Name-Last: Ghosh Author-Name: Eileen Deges Curl Author-X-Name-First: Eileen Deges Author-X-Name-Last: Curl Author-Name: Patti Moss Author-X-Name-First: Patti Author-X-Name-Last: Moss Author-Name: Purnendu Mandal Author-X-Name-First: Purnendu Author-X-Name-Last: Mandal Title: Communication preferences of underserved chronic disease patients and the role of demographic factors Abstract: Preference of communication technologies for patient-provider communications is an important consideration for healthcare administrators. This study focused on analysis of patient demographics and their preferences of communication technologies in two large clinical sites serving low-income patients. The survey instrument considered demographic factors such as age, education, gender, and ethnicity of chronic disease patients. It was observed that older patients typically preferred face-to-face communication or regular mail for follow-ups in between visits to the clinic due to the interactive process and active listening. The findings provide insights in designing communications infrastructures for regular 'off-site' patient-provider communication, or for interactions during unforeseen disruptions, such as one that may be due to a pandemic. Journal: Int. J. of Business Information Systems Pages: 120-136 Issue: 1 Volume: 44 Year: 2023 Keywords: patient-provider communication; communication technologies; demographic survey; chronic disease patients; low-income patients. File-URL: http://www.inderscience.com/link.php?id=133534 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:1:p:120-136 Template-Type: ReDIF-Article 1.0 Author-Name: Habib Ullah Khan Author-X-Name-First: Habib Ullah Author-X-Name-Last: Khan Author-Name: Alimi Ademola Christopher Author-X-Name-First: Alimi Ademola Author-X-Name-Last: Christopher Author-Name: Mohammad Kamel Alomari Author-X-Name-First: Mohammad Kamel Author-X-Name-Last: Alomari Title: Role of e-voting system for void of errors in the electoral manipulations: a case study of Nigeria Abstract: The study of the political and social developments in Nigeria since its independence could not prove that stability is established in the country. Researchers proclaim many reasons for this condition. One of such conditions is the inefficient management of elections. Having understood the significance of the fraud-free election system in deciding the fate of the country, the present research aims to design and develop an electoral system that is free from errors and electoral manipulations right from the registration phase all through the entire voting cycle. A group of 600 Nigerian university students is selected at random for the study, and a prototype is designed for the e-voting system. Using the prototype, various scenarios are developed and tested with statistical support. In addition to the scenarios, feedback is obtained using the questionnaire. There are five important constructs: security, transparency, election history, infrastructure, and legal framework. Support of software and hardware, prototype architectural design, use case, class diagram and model of the feedback system is taken for the research work. The feedback is collected with the help of a questionnaire to test the credibility of the election result. Journal: Int. J. of Business Information Systems Pages: 478-502 Issue: 3/4 Volume: 42 Year: 2023 Keywords: electronic voting; e-voting; Independent National Electoral Commission of Nigeria; elections; first past the post; FPTP; block vote; party block vote; PBV. File-URL: http://www.inderscience.com/link.php?id=129697 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:478-502 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Praveen Arunachalam Author-X-Name-First: Praveen Author-X-Name-Last: Arunachalam Author-Name: Qianwen Ariel Xu Author-X-Name-First: Qianwen Ariel Author-X-Name-Last: Xu Author-Name: Perk Lin Chong Author-X-Name-First: Perk Lin Author-X-Name-Last: Chong Author-Name: Charalampos Psarros Author-X-Name-First: Charalampos Author-X-Name-Last: Psarros Author-Name: Jie Li Author-X-Name-First: Jie Author-X-Name-Last: Li Title: Journey to SAP S/4HANA intelligent enterprise: is there a risk in transitions? Abstract: This paper aims to evaluate the transition from conventional SAP to a business solution called S/4HANA, and understand the attached risks and challenges. The study starts with an introduction of the SAP ERP system and S/4HANA. Then, the implementation methodologies for the transition are analysed. The research object is an organisation transitioned to S/4HANA recently. Lastly, the business offerings of S4HANA would be discussed that make life easier on implementation. This research employs a mixed method. Statistical analysis is employed to analyse the data collected from questionnaires and assess the awareness and experience during the transition to S/4HANA. In addition, a qualitative approach based on interviews is used to identify the risks and challenges of the transition. The research finds that although a transition is not as smooth as thought by many organisations as just a migration, it is a need for organisations in this highly completive digital economy. Journal: Int. J. of Business Information Systems Pages: 503-541 Issue: 3/4 Volume: 42 Year: 2023 Keywords: SAP ERP system; S/4HANA; transition strategy; Brownfield implementation; intelligent enterprise. File-URL: http://www.inderscience.com/link.php?id=129698 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:503-541 Template-Type: ReDIF-Article 1.0 Author-Name: Awadhesh Pratap Singh Author-X-Name-First: Awadhesh Pratap Author-X-Name-Last: Singh Title: Analysing the linkages among total factor productivity, ICT and skills in India Abstract: The purpose of this study is to investigate the linkages among productivity, information technology (IT) capital block, skills and key plant variables of 32 Indian industries for the period of 2009-2015. The author first reviews the key studies focused on productivity, IT capital block, skills and key plant variables and provide key findings. Next, to explain data variation over time, the author employs inductive research techniques, kernel density estimators and Kolmogorov-Smirnov test (KS-test) and compares the outcomes with contemporary growth and development literature. To control the data panel from missing values and possible selection biases, the study employs appropriate econometric techniques. The results indicate that level of IT capital influences the output growth of Indian industries so does the level of skilled labours. Moreover, firms with positive IT capital accumulation result in better debt and liability management. The outcomes also suggest that IT investment of Indian industries is sensitive to the location of plant and type of ownership. However, the author fails to find any impact of gender diversity and contractual labour on output growth. To the author's knowledge, this is the first study that employs descriptive statistical techniques to analyse the nexus among productivity growth, IT capital block, skills and organisation factors by using Annual Survey of Industries (ASI) data which were used by handful studies in the context of India. Journal: Int. J. of Business Information Systems Pages: 243-282 Issue: 2 Volume: 42 Year: 2023 Keywords: output; productivity; information technology; skills; descriptive techniques. File-URL: http://www.inderscience.com/link.php?id=128683 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:2:p:243-282 Template-Type: ReDIF-Article 1.0 Author-Name: Aveek Basu Author-X-Name-First: Aveek Author-X-Name-Last: Basu Author-Name: Sraboni Dutta Author-X-Name-First: Sraboni Author-X-Name-Last: Dutta Author-Name: Rohini Jha Author-X-Name-First: Rohini Author-X-Name-Last: Jha Title: A comprehensive approach to study the adoption and implementation of cloud-based ERP among SMEs Abstract: Cloud computing in recent years has become the de facto technology in delivering seamless IT services across industries. With the aid of cloud technology, ERP systems are transitioning to take advantage of the myriad of benefits facilitated by cloud. The COVID pandemic has had a significant impact on small and medium enterprises (SMEs) in the last two years, and to remain competitive, SMEs need to adopt the latest technology. The current research work aims to develop an extended integrated unified theory of acceptance and use of technology 2 (UTAUT2) model and attempts to explore the factors responsible in adoption and use of cloud ERP among SMEs. Exploratory research and a quantitative survey have been conducted to determine the intention among SMEs towards adoption of cloud ERP. The significant findings from the study will aid SMEs to determine and analyse the factors influencing cloud ERP adoption. Journal: Int. J. of Business Information Systems Pages: 305-330 Issue: 3/4 Volume: 42 Year: 2023 Keywords: cloud ERP; intention to use; actual use; UTAUT2; small and medium enterprise; data security; vendor lock-in. File-URL: http://www.inderscience.com/link.php?id=129714 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:305-330 Template-Type: ReDIF-Article 1.0 Author-Name: Abbas Ali Rastgar Author-X-Name-First: Abbas Ali Author-X-Name-Last: Rastgar Author-Name: Maryam Asgharinajib Author-X-Name-First: Maryam Author-X-Name-Last: Asgharinajib Author-Name: Sima Alipour Author-X-Name-First: Sima Author-X-Name-Last: Alipour Title: How does Snapp interact with customers? Investigating customer engagement solutions in Snapp's digital organisation with netnography method Abstract: The digital age is the era of digital technologies that have revolutionised organisational strategies and structures. In particular, these changes are evident in the engagement between digital organisations and customers. Therefore, the purpose of this study is to investigate customer engagement solutions in Snapp's digital organisation with the netnography method. The 2018 comments were collected from digital users on the Instagram page of Snapp, and the connotation of the comments was examined by the netnography method. Also, word clouds were created using ATLAS.ti software. The findings of the study showed that Snapp interacts with customers in three types: cognitive, emotional, and behavioural. The results show that Snapp has been successful first in the behavioural field and then in the emotional and cognitive field, and by using these CE solutions, it has been able to infiltrate its customers. Snapp has made good use of digitalisation in its structure, workforces, and processes. Journal: Int. J. of Business Information Systems Pages: 331-348 Issue: 3/4 Volume: 42 Year: 2023 Keywords: customer engagement solutions; digital organisation; Snapp; netnography; IR; Iran. File-URL: http://www.inderscience.com/link.php?id=129715 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:331-348 Template-Type: ReDIF-Article 1.0 Author-Name: Janet Miller Author-X-Name-First: Janet Author-X-Name-Last: Miller Author-Name: Randy Connolly Author-X-Name-First: Randy Author-X-Name-Last: Connolly Author-Name: Faith-Michael Uzoka Author-X-Name-First: Faith-Michael Author-X-Name-Last: Uzoka Author-Name: Kalen Keavey Author-X-Name-First: Kalen Author-X-Name-Last: Keavey Author-Name: Namrata Khemka-Dolan Author-X-Name-First: Namrata Author-X-Name-Last: Khemka-Dolan Title: Information technology project management: success, failure and risk factors Abstract: An under-examined determinant of information technology project success is the ability of project managers (PMs) to identify potential risks that could negatively impact a project. Through a quantitative survey of IT project managers and others involved in IT project governance, this study explores how PMs perceive and quantify risk in projects. This study employed the process failure mode effects analysis (PFMEA) approach for analysis of risk categories in common measures related to project success while taking other confounding factors into account. Results show that quality was the most frequently utilised measure of success by PMs with cost being the least utilised. Non-technical risks ranked high on the risk priority number (RPN) scale and require critical attention in the risk planning and monitoring process. Our study supports the conclusion that the perception of risk is influenced by both the size of the organisation and the level of experience of the PM. Journal: Int. J. of Business Information Systems Pages: 485-507 Issue: 4 Volume: 44 Year: 2023 Keywords: IT project; risk factors; success factors; project management; process failure mode effects analysis; PFMEA. File-URL: http://www.inderscience.com/link.php?id=135348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:4:p:485-507 Template-Type: ReDIF-Article 1.0 Author-Name: Sadia Nazim Author-X-Name-First: Sadia Author-X-Name-Last: Nazim Author-Name: Syed Sajjad Hussain Rizvi Author-X-Name-First: Syed Sajjad Hussain Author-X-Name-Last: Rizvi Author-Name: Muhammad Moinuddin Author-X-Name-First: Muhammad Author-X-Name-Last: Moinuddin Author-Name: Muhammad Zubair Author-X-Name-First: Muhammad Author-X-Name-Last: Zubair Author-Name: Muhammad Rizwan Tanweer Author-X-Name-First: Muhammad Rizwan Author-X-Name-Last: Tanweer Author-Name: Saima Sultana Author-X-Name-First: Saima Author-X-Name-Last: Sultana Title: An advanced comparative analysis of proposed deep learning architectures for musculoskeletal disorder classification Abstract: Deep learning is at the cutting-edge of artificial intelligence (AI) and is emerging rapidly. Over the last few years, it has participated more significantly in medical image analysis. Hence after extensive research with many setbacks, deep learning has recently obtained significant exposures, enabling deep learning classical models to go above and beyond the human annotations of medical images. As manual assessment is often unrealistic, cumbersome and error-prone and the number of digital medical images grabbed daily is increasing rapidly. Hence there is a requirement to build a technique capable of appropriately exposing and classifying anatomy and irregularity in medical images. This paper is an advanced version of previously published work that specifically portrays the progressive performance of proposed deep learning variants such as CNN, LSTM and BiLSTM against the existing pre-trained model's results. The performance improvement has been measured by presenting an extensive comparative study for the state-of-the-art LERA dataset. Journal: Int. J. of Business Information Systems Pages: 349-370 Issue: 3/4 Volume: 42 Year: 2023 Keywords: LSTM; BiLSTM; convolutional neural network; CNN; radiographs; musculoskeletal; LERA. File-URL: http://www.inderscience.com/link.php?id=129716 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:349-370 Template-Type: ReDIF-Article 1.0 Author-Name: Mohammed Sani Abdullahi Author-X-Name-First: Mohammed Sani Author-X-Name-Last: Abdullahi Author-Name: Kavitha Raman Author-X-Name-First: Kavitha Author-X-Name-Last: Raman Author-Name: Sakiru Adebola Solarin Author-X-Name-First: Sakiru Adebola Author-X-Name-Last: Solarin Author-Name: Umair Ahmed Author-X-Name-First: Umair Author-X-Name-Last: Ahmed Author-Name: Ummi Rahma Shehu Author-X-Name-First: Ummi Rahma Author-X-Name-Last: Shehu Author-Name: Hauwa'u Hassan Nashehu Author-X-Name-First: Hauwa'u Hassan Author-X-Name-Last: Nashehu Title: Knowledge sharing behaviour on employee performance: a mediating role of employee engagement among teaching staff of Malaysian private universities Abstract: The purpose of this paper is to investigate the effect of knowledge sharing behaviour (KSB) on employee engagement (EE) and employee performance (EP) among teaching staff of Malaysian private universities (MPUs). However, studies of such have been given less attention within the context of MPU. Therefore, this paper highlights the issue through a systematic review of previous literature on the subject matter. The study outcome indicated that KSB has a significant effect on EP, and EE partially mediates KSB and EP relationship in MPU. The research suggests that university management should focus and invest in KSB culture as a tool to improve EE positively in order to accomplish and maintain EP. This paper has made a significant contribution to the existing body of knowledge and operationalisation of KSB, EE and EP literature which could help to develop theory and model in the field of work performance. Journal: Int. J. of Business Information Systems Pages: 508-535 Issue: 4 Volume: 44 Year: 2023 Keywords: employee engagement; employee performance; knowledge sharing behaviour; Malaysian private universities; MPUs; social exchange theory. File-URL: http://www.inderscience.com/link.php?id=135349 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:4:p:508-535 Template-Type: ReDIF-Article 1.0 Author-Name: Tibebe Beshah Author-X-Name-First: Tibebe Author-X-Name-Last: Beshah Author-Name: Fitsum Assefa Author-X-Name-First: Fitsum Author-X-Name-Last: Assefa Title: Identifying Ethiopian National Mining Cadastre System post implementation success factors: the case of Ministry of Mines of Ethiopia Abstract: A strategic direction put forward for the mining sector of Ethiopia is attracting foreign direct investment to the mining sector. Ethiopia's Ministry of Mines and Petroleum (MoMP) upgraded its back office only mineral rights and administration system to Ethiopian National Mining Cadastre System (ENMCS) with an e-government portal to improve the mineral licensing and administration's transparency and efficiency which in turn is believed to boost investor confidence. A combination of quantitative and qualitative methods has been employed to collect and analyse data aimed at explaining technical, organisational and operational themes constructs that affect the post implementation utilisation of the ENMCS. A census is conducted through administering a survey questionnaire to the population of the study. It is found that organisational construct of training and operational construct of data quality improvement to have a significant positive relationship with the ENMCS perceived usefulness and overall satisfaction. A high level ENMCS post implementation utilisation user guide is proposed based on the findings using the people, process and technology concept as a guide. Journal: Int. J. of Business Information Systems Pages: 383-404 Issue: 3/4 Volume: 42 Year: 2023 Keywords: land administration system; ENMCS; Ethiopian National Mining Cadastre System; post implementation success; Ethiopia; MoMP; Ethiopia's Ministry of Mines and Petroleum; e-government; electronic government; post implementation utilisation. File-URL: http://www.inderscience.com/link.php?id=129717 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:383-404 Template-Type: ReDIF-Article 1.0 Author-Name: Ahmad A. Rabaa'i Author-X-Name-First: Ahmad A. Author-X-Name-Last: Rabaa'i Title: An investigation into the acceptance of mobile wallets in the FinTech era: an empirical study from Kuwait Abstract: Due to the increasing popularity of smartphones and mobile devices, mobile wallets (m-wallets) are providing a convenient payment method for customers to complete financial transactions. With an aim to investigate the factors that influence users' behavioural intention to use m-wallet applications, this study extended the unified theory of acceptance and use of technology (UTAUT2) model. Data from 544 responses was analysed using partial least squares (PLS) of structure equation modelling (SEM). The findings of this study confirmed that users' behavioural intention towards the use of m-wallet applications is influenced by performance expectancy, effort expectancy, hedonic motivation, facilitating conditions, perceived compatibility, personal innovativeness, individual mobility, trust and perceived risk; though, price value and social influence were not significant. The study suggests several theoretical and practical implications that can provide fruitful insights to both academic researchers and professionals to capitalise on different strategies to attain the anticipated benefits of m-wallet applications. Journal: Int. J. of Business Information Systems Pages: 536-580 Issue: 4 Volume: 44 Year: 2023 Keywords: FinTech; mobile payment; mobile wallet; UTAUT2; technology acceptance; behavioural intention; Kuwait. File-URL: http://www.inderscience.com/link.php?id=135350 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:4:p:536-580 Template-Type: ReDIF-Article 1.0 Author-Name: Ahmed Sikander Author-X-Name-First: Ahmed Author-X-Name-Last: Sikander Author-Name: Syed Sajjad Hussain Rizvi Author-X-Name-First: Syed Sajjad Hussain Author-X-Name-Last: Rizvi Author-Name: Rashid Hussain Author-X-Name-First: Rashid Author-X-Name-Last: Hussain Author-Name: Jawwad Ahmed Author-X-Name-First: Jawwad Author-X-Name-Last: Ahmed Title: Digital signal analysis of a WK algorithm Abstract: For around a decade communication with mobility is a prime necessity in different aspects of education and business fields. Currently, communication has become the first priority not only in different professions but in everyday life with ease, simplicity and smoothness. For smooth communication, error free transmission is needed. For the said objective, a framework is established by serially merging two powerful tools, wavelet and Krylov subspace sequence. The presented algorithm was the PhD research of the author which was well published and is recognised as WK algorithm. This current research paper briefly explained the WK algorithm and applies it with different modulation set to fully make it understandable. The previous findings of the research were on analogue signal only and were recognised in an internationally reputed publication on the basis of which the candidate acquired a PhD degree. The current research was done on the same algorithm but with digital analysis, i.e., the algorithm is tested on digital modulated signal that were BPSK, QPSK and 16-PSK. The findings in the paper were the same as in previous papers: WK's performance is far better than other traditional algorithms, and it gave the desired output in a more efficient manner. Journal: Int. J. of Business Information Systems Pages: 371-382 Issue: 3/4 Volume: 42 Year: 2023 Keywords: wavelet; Krylov; least mean square; LMS; finite impulse response; FIR; algorithm; communication; transmission; transforms. File-URL: http://www.inderscience.com/link.php?id=129718 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:371-382 Template-Type: ReDIF-Article 1.0 Author-Name: Leandro Pereira Author-X-Name-First: Leandro Author-X-Name-Last: Pereira Author-Name: Daniel Tomás Author-X-Name-First: Daniel Author-X-Name-Last: Tomás Author-Name: Álvaro Dias Author-X-Name-First: Álvaro Author-X-Name-Last: Dias Author-Name: Renato Lopes da Costa Author-X-Name-First: Renato Lopes da Author-X-Name-Last: Costa Author-Name: Rui Gonçalves Author-X-Name-First: Rui Author-X-Name-Last: Gonçalves Title: How artificial intelligence can improve digital marketing Abstract: Recent technological advances have allowed the growth of digital marketing, creating the challenge of big data. AI emerges to deal with this paradigm and marketing becomes a natural beneficiary, as it takes advantage of data in its processes. This research aims to evaluate the potential impact of AI on digital marketing. This knowledge could accelerate the adoption of AI technologies, revolutionising the area. The following techniques were developed: survey for digital marketing professionals to identify their needs; research of AI solutions; coverage and match analysis between needs and solutions. This research establishes which digital marketing aspects need further development and recommends response solutions: Bloomreach Experience Cloud for customer experience; Alli AI and Market Brew for SEO; concured for content marketing; Automizy for e-mail marketing; Cortex for social media marketing; Adobe Advertising Cloud for online advertising; Conversica and drift automation for communication; and SAS VDMML and SAS VF for data analysis. Journal: Int. J. of Business Information Systems Pages: 581-624 Issue: 4 Volume: 44 Year: 2023 Keywords: artificial intelligence; marketing; digital marketing. File-URL: http://www.inderscience.com/link.php?id=135351 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:44:y:2023:i:4:p:581-624 Template-Type: ReDIF-Article 1.0 Author-Name: Xiu Ying Pan Author-X-Name-First: Xiu Ying Author-X-Name-Last: Pan Author-Name: Seng Chee Lim Author-X-Name-First: Seng Chee Author-X-Name-Last: Lim Author-Name: Seng Poh Lim Author-X-Name-First: Seng Poh Author-X-Name-Last: Lim Author-Name: Chen Kang Lee Author-X-Name-First: Chen Kang Author-X-Name-Last: Lee Author-Name: Joi San Tan Author-X-Name-First: Joi San Author-X-Name-Last: Tan Author-Name: Jit Theam Lim Author-X-Name-First: Jit Theam Author-X-Name-Last: Lim Title: An empirical investigation on continuance intention for e-commerce among SMEs Abstract: Electronic commerce (e-commerce) is one of the innovation technologies by combined computer and telecommunication networks used to improve economic status for developing countries especially Malaysia. E-commerce brings benefits to small and medium sized enterprises (SMEs), it improves the business operations and the speed of the nation's economy. Numerous SMEs have adopted e-commerce into their business operation. However, a section of them continue to use it while some of them are hesitant to use it. The discontinuity of using e-commerce in an organisation affects the business operation and performance. Thus, there is a need to carry out a study and promote continuance usage of e-commerce among SMEs. The main objective of the study is to identify various factors affecting e-commerce continuance intention among SMEs in the Northern region of Malaysia including Perak and Penang. Throughout the research finding, it shows perceived benefits, organisational readiness, and external pressure has significant influence on e-commerce continuance intention among SMEs. This study provides some critical implications for government agencies and non-profit organisations in promoting continuance usage of e-commerce for SMEs to speed up the mission in order to perform digitisation in Malaysia. Journal: Int. J. of Business Information Systems Pages: 405-428 Issue: 3/4 Volume: 42 Year: 2023 Keywords: e-commerce; electronic commerce; adoption; continuance intention; SMEs; TOE framework; partial least square structural equation modelling. File-URL: http://www.inderscience.com/link.php?id=129721 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:405-428 Template-Type: ReDIF-Article 1.0 Author-Name: Hussain A.H. Awad Author-X-Name-First: Hussain A.H. Author-X-Name-Last: Awad Author-Name: Khalid M. Aboalganam Author-X-Name-First: Khalid M. Author-X-Name-Last: Aboalganam Title: The impact of e-marketing and marketing orientation on firm performance with moderating role of social media usage Abstract: This study constitutes a first attempt to investigate nexus between e-marketing, marketing orientation, customer engagement and firm performance. Results indicate that altogether e-marketing, competitor orientation, customer orientation, e-marketing, Inter-functional coordination, social customer relationship management (CRM) capabilities explained <i>R</i><SUP align="right"><SMALL>2</SMALL></SUP> 78% variance in customer engagement. Firm performance is predicted by customer engagement and social media usage and showed <i>R</i><SUP align="right"><SMALL>2</SMALL></SUP> 20.6% variance in firm performance. These findings confirmed that newly developed CRM model is robust to predict customer engagement and firm performance. Effect size (<i>f</i><SUP align="right"><SMALL>2</SMALL></SUP>) exhibited that e-marketing had substantial effect size on customer engagement. The predictive relevance of the model indicated that the model has substantial predictive relevance <i>Q</i><SUP align="right"><SMALL>2</SMALL></SUP> 57.1% to predict customer engagement. Following the importance performance matrix analysis, it is suggested that managers and policymakers should focus on customer engagement, e-marketing and social media usage in order to augment the firm performance. Journal: Int. J. of Business Information Systems Pages: 542-566 Issue: 3/4 Volume: 42 Year: 2023 Keywords: customer relationship management; CRM; e-marketing; social CRM capability; social media use; marketing orientation; structural equation modelling; SEM. File-URL: http://www.inderscience.com/link.php?id=129722 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:542-566 Template-Type: ReDIF-Article 1.0 Author-Name: Anu Sahi Author-X-Name-First: Anu Author-X-Name-Last: Sahi Author-Name: Rishi Manrai Author-X-Name-First: Rishi Author-X-Name-Last: Manrai Title: Mobile payment adoption by citizens of tier-II cities with special reference to COVID-19: extending UTAUT with intrinsic motivation and perceived credibility Abstract: The present study aims to identify the main determinants of mobile payment adoption in tier-II cities, specifically in the wake of COVID-19. We tried to contribute to the existing body of knowledge by proposing a model that combines two constructs, i.e., intrinsic motivation and perceived credibility in an extended unified theory of acceptance and use of technology (UTAUT2). The research model was empirically tested using 450 responses from a questionnaire-based survey conducted in India. Data was analysed using structural equation modelling (SEM). We found intrinsic motivation and effort expectancy as the most significant determinants of the behavioural intentions to adopt mobile payment in tier-II cities of India. COVID-19 also emerged as a factor, but not the most important factor in the study. The study has relevance for practitioners also because understanding the key constructs is crucial to design, refine, and implement mobile payment services. Journal: Int. J. of Business Information Systems Pages: 458-477 Issue: 3/4 Volume: 42 Year: 2023 Keywords: mobile payment; intrinsic motivation; perceived credibility; UTAUT2; adoption; COVID-19; structural equation modelling; SEM. File-URL: http://www.inderscience.com/link.php?id=129724 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:458-477 Template-Type: ReDIF-Article 1.0 Author-Name: Ramasamy Murugesan Author-X-Name-First: Ramasamy Author-X-Name-Last: Murugesan Author-Name: B. Azhaganathan Author-X-Name-First: B. Author-X-Name-Last: Azhaganathan Author-Name: Sarit Maitra Author-X-Name-First: Sarit Author-X-Name-Last: Maitra Title: Commodities vs. S%P 500: causal interaction, temporal analysis and predictive modelling using econometric approach, machine learning, and deep learning Abstract: Due to the presence of inherent complex behaviour with nonlinear dynamics, irregular temporal behaviour, high volatility, both in commodities and stock prices, this research aims to quantify, understand, model, and predict such irregular fluctuations of crude oil, gold and silver prices in comparison to S&P 500 index. This is done by employing powerful data modelling techniques followed by econometric approach using Granger causality, impulse response, forecast error variance decomposition and instantaneous phase synchrony prior to predictive modelling. S&P 500 index and commodities exhibiting non-stationary behaviour during the period 1 April 2000-27 July 2019 are considered for the entire analysis. The best model has been chosen comparing the error rate on the results of six powerful algorithms, KNN, DT, SVM, GBM, EF and ANN. The numerical analysis on the modelling and prediction of irregular fluctuations in commodities and stock indexes would practically support delineating the nexus between these two. Journal: Int. J. of Business Information Systems Pages: 429-457 Issue: 3/4 Volume: 42 Year: 2023 Keywords: commodities; S%P 500; econometric approach; machine learning; deep learning. File-URL: http://www.inderscience.com/link.php?id=129725 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:42:y:2023:i:3/4:p:429-457 Template-Type: ReDIF-Article 1.0 Author-Name: Ibrahim Almatrodi Author-X-Name-First: Ibrahim Author-X-Name-Last: Almatrodi Title: Organisational politics and enterprise resources planning implementation: an examination of the influence of political skills Abstract: This study shows how ERP implementers' political skills influence the ERP implementation in a higher education institution. It employs a qualitative case study methodology, using semi-structured interviews with ERP implementers and employees from a single organisation. It demonstrates how political skills, such as coalition building, the use of power, networking abilities, the use of narratives, and compromise, all play a role in, and influence, the success of ERP implementation. This study employs social influence theory, to inform the data collection and analysis methods, in order to demonstrate how political skills influence the success of ERP implementation. The results demonstrate that political skills primarily influence the decisions made in the implementation of an ERP, and also when facilitating the acceptance of the relevant systems by connecting the goals of all the actors involved, thereby helping to achieve the organisation's satisfaction with the ERP. Journal: Int. J. of Business Information Systems Pages: 553-574 Issue: 4 Volume: 43 Year: 2023 Keywords: ERP; ERP implementation; organisational politics; political skills; social influence theory; case study. File-URL: http://www.inderscience.com/link.php?id=132803 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:553-574 Template-Type: ReDIF-Article 1.0 Author-Name: Deepika Author-X-Name-First: Author-X-Name-Last: Deepika Author-Name: Shashank Vikram Pratap Singh Author-X-Name-First: Shashank Vikram Pratap Author-X-Name-Last: Singh Author-Name: Sumanjeet Singh Author-X-Name-First: Sumanjeet Author-X-Name-Last: Singh Author-Name: Binod Kumar Rajak Author-X-Name-First: Binod Kumar Author-X-Name-Last: Rajak Title: Study of e-services quality and customer loyalty: a moderated mediation model of perceived switching cost and e-satisfaction Abstract: The internet has given birth to the new industry called online retailing, which involves selling via the internet. It is a hot and fast-growing industry and can grab the attention of retailers as well as customers. Despite this tremendous attention, the success rate did not meet the expectations. The association between e-service quality (E-SQ) and customer loyalty (CL) has remained ambiguous due to contradictory empirical results and how the relationship between these two variables gets affected when e-satisfaction (E-S) and perceived switching costs (PSCs) also come into the picture. There is such study which talks about the moderated mediation effect of PSC and E-S between E-SQ and CL. Data was collected from 242 respondents who entertain him/herself shopping over the internet. The results exhibited that all three constructs have strong association along with the mediating effect of E-S, but we did not find the moderating role of PSC. Implications, limitations and future study have been explained in this investigation. Journal: Int. J. of Business Information Systems Pages: 528-541 Issue: 4 Volume: 43 Year: 2023 Keywords: perceived switching costs; PSCs; e-service quality; E-SQ; mediation and moderation e-satisfaction; customer loyalty. File-URL: http://www.inderscience.com/link.php?id=132805 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:528-541 Template-Type: ReDIF-Article 1.0 Author-Name: Devesh Singh Author-X-Name-First: Devesh Author-X-Name-Last: Singh Title: Comparison between artificial neural network and linear model prediction performance for FDI disparity and the growth rate of companies in Hungarian counties Abstract: Artificial neural network (ANN) is a growing concept in economics. The objective of this article is to compare the prediction performance of FDI inflow in companies and the growth rate of the companies in Hungarian counties through linear and ANN model. This article examines the regional level data of GDP per capita, urbanisation, market share of foreign investment received companies, labour productivity and agglomeration over the period of 2001 to 2018. Further, this article used the RStudio platform to analyse the data with resilient backpropagation with weight backtracking algorithm and root mean square error to check the predictability performance between ANN and linear model. The result suggests that ANN has an ability to converge, generalised and learns the growth rate of companies and FDI disparities for forecasting. The scatter plot of performance comparison depicts, ANN framework has better efficiency of forecast compared to the linear model. Journal: Int. J. of Business Information Systems Pages: 542-552 Issue: 4 Volume: 43 Year: 2023 Keywords: artificial neural networks; ANNs; forecasting; linear model; FDI; business information system; growth rate; prediction performance; machine learning; Hungary. File-URL: http://www.inderscience.com/link.php?id=132806 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:542-552 Template-Type: ReDIF-Article 1.0 Author-Name: Devika Rani Sharma Author-X-Name-First: Devika Rani Author-X-Name-Last: Sharma Author-Name: Smitha Girija Author-X-Name-First: Smitha Author-X-Name-Last: Girija Title: An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system Abstract: The rapid advances in pedagogical and technological innovations are redefining higher education in the last few decades and traditional universities are facing new challenges. The learning needs of the new genre of students are vastly different from their predecessors as the kind of skills they need to develop for the jobs of the 21st century are distinct. The aim of this paper is to analyse the factors that motivate Indian higher education students to look for various online platforms which offer MOOCs. The paper intends to systematically analyse the extant literature on various factors affecting learner satisfaction and propose a model with a specific focus on Indian students and propose a conceptual which can be further tested through statistical analysis. Journal: Int. J. of Business Information Systems Pages: 443-464 Issue: 4 Volume: 43 Year: 2023 Keywords: student satisfaction; course content; convenience; instructor interaction; social presence; self-efficacy; smart PLS; MOOCs; asynchronous; higher education. File-URL: http://www.inderscience.com/link.php?id=132807 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:443-464 Template-Type: ReDIF-Article 1.0 Author-Name: Khalid M. Aboalganam Author-X-Name-First: Khalid M. Author-X-Name-Last: Aboalganam Author-Name: Hussain A.H. Awad Author-X-Name-First: Hussain A.H. Author-X-Name-Last: Awad Title: Investigating the effect of a tripod organisational readiness model on organisational digital innovation with moderating role of innovation valance Abstract: Digital innovation has gained legitimacy over the last few decades and proved to be an effective alternative in business operations. Therefore, the current research aims to investigate organisational readiness towards digital innovation with a tripod organisational readiness model which included organisational, technology and environmental factors. Alongside that the moderating effect of innovation valance is studied between digital innovation and firm performance. Data were analysed with the latest statistical approach namely structural equation modelling (SEM). Findings showed a substantial variance <i>R</i><SUP align="right"><SMALL>2</SMALL></SUP> 53.8% in digital innovation in organisation and <i>R</i><SUP align="right"><SMALL>2</SMALL></SUP> 54.5% variance in firm performance. The predictive relevance of the model was tested with <i>Q</i><SUP align="right"><SMALL>2</SMALL></SUP> indicated substantial power to predict digital innovation and firm performance. The IPMA analysis suggests that policymakers need to focus on top management support, IT infrastructure and innovation valance for successful deployment of the digital innovation in organisations which in turn boost firm performance. Journal: Int. J. of Business Information Systems Pages: 465-485 Issue: 4 Volume: 43 Year: 2023 Keywords: digital innovation; tripod organisational readiness model; IT infrastructure; innovation valance; firm performance; structural equation modelling; SEM. File-URL: http://www.inderscience.com/link.php?id=132808 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:465-485 Template-Type: ReDIF-Article 1.0 Author-Name: Arun Prakash Agrawal Author-X-Name-First: Arun Prakash Author-X-Name-Last: Agrawal Author-Name: Ankur Choudhary Author-X-Name-First: Ankur Author-X-Name-Last: Choudhary Author-Name: Hari Mohan Pandey Author-X-Name-First: Hari Mohan Author-X-Name-Last: Pandey Title: An efficient regression test suite optimisation approach using adaptive salp swarm optimisation Abstract: Software keeps evolving to increase return on investment (ROI) in software development. This gives rise to continuous testing in order to keep the software operational for a longer period and has become a major challenge for software industry. To address this issue, we need to optimise the regression testing cost. However, many heuristic and metaheuristic approaches have been proposed in literature, yet there is room for improvement as they suffer from the problems of high computational cost and questionable testability. In this paper, authors propose an adaptive salp swarm optimisation algorithm to solve regression test suite optimisation problem and is an enhancement of salp swarm optimisation algorithm. Extensive experiments are conducted on benchmarked open source testing datasets to evaluate the performance of proposed approach and have been compared statistically with state of the art approaches - bat, salp swarm, and cuckoo search with respect to fault detection effectiveness and execution time. Journal: Int. J. of Business Information Systems Pages: 486-506 Issue: 4 Volume: 43 Year: 2023 Keywords: regression testing; test case selection; heuristics; metaheuristics; nature inspired approach; adaptive salp swarm optimisation; ASSO; salp swarm optimisation; bat search optimisation; cuckoo search. File-URL: http://www.inderscience.com/link.php?id=132809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:486-506 Template-Type: ReDIF-Article 1.0 Author-Name: Stephen Gbenga Fashoto Author-X-Name-First: Stephen Gbenga Author-X-Name-Last: Fashoto Author-Name: Boluwaji A. Akinnuwesi Author-X-Name-First: Boluwaji A. Author-X-Name-Last: Akinnuwesi Author-Name: Elliot Mbunge Author-X-Name-First: Elliot Author-X-Name-Last: Mbunge Author-Name: Andile S. Metfula Author-X-Name-First: Andile S. Author-X-Name-Last: Metfula Title: Financial inclusion dataset classification in Eswatini using support vector machine and logistic regression Abstract: Small scale enterprises grow with provision of financial inclusion (FI) schemes for entrepreneurs. This widens their capital base; hence invest more and increase employment rate. We focus on Eswatini FI scheme from 2018; applied SVM and LR to classify FI dataset; discovered degree to which small, micro and medium enterprises (SMMEs) within Eswatini access funds. FI dataset was extracted from Finscope database. We selected parameters; classified FI for Manzini, Hhohho, Lubombo, and Shiselweni in Eswatini using LR with 80% split for training; ten-fold cross-validation. Manzini has ten-fold cross-validation recall rate of 69.4% using SVM and 63.4% using LR; optimal performance of the 80% percentage split recall rate of 73% was for Manzini using SVM and 77.8% using LR. The 80% split outperforms ten-fold cross-validation. Findings reflect that Eswatini Government should pay more attention to enhance FI in Hhohho, Shiselweni and Lubombo and consider mobile money as key indicator for FI. Journal: Int. J. of Business Information Systems Pages: 507-527 Issue: 4 Volume: 43 Year: 2023 Keywords: financial inclusion; support vector machine; SVM; logistic regression; confusion matrix; economic governance; small, micro and medium enterprises; SMMEs; Eswatini. File-URL: http://www.inderscience.com/link.php?id=132811 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:4:p:507-527 Template-Type: ReDIF-Article 1.0 Author-Name: Fadi Taher Qutaishat Author-X-Name-First: Fadi Taher Author-X-Name-Last: Qutaishat Author-Name: Samerra'a Ziad Al-Oqaily Author-X-Name-First: Samerra'a Ziad Author-X-Name-Last: Al-Oqaily Author-Name: Shadi Ahmed Khattab Author-X-Name-First: Shadi Ahmed Author-X-Name-Last: Khattab Author-Name: Mohammed Khair Saleem Abu Zaid Author-X-Name-First: Mohammed Khair Saleem Abu Author-X-Name-Last: Zaid Author-Name: Luay Ahmad Anaya Author-X-Name-First: Luay Ahmad Author-X-Name-Last: Anaya Title: The determinants of ERP user satisfaction and its effect on organisational performance Abstract: The purpose of this study is to examine the determinants of user satisfaction with enterprise resource planning (ERP) systems (including project management, organisational culture and training) and its effect on organisational performance. A survey questionnaire was developed and then distributed to Jordanian companies that had implemented ERP systems. A range of statistical tests were used to examine the research hypotheses, including descriptive analysis and structural equation model (SEM). It was evident from the results of this study that project management was the most significant variable that affected user satisfaction with ERP systems, followed by organisational culture and training respectively. Finally, the study identified a positive correlation between user satisfaction and organisational performance. Journal: Int. J. of Business Information Systems Pages: 309-326 Issue: 3 Volume: 43 Year: 2023 Keywords: enterprise resource planning; ERP; user satisfaction; organisational culture; project management; training. File-URL: http://www.inderscience.com/link.php?id=132064 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:309-326 Template-Type: ReDIF-Article 1.0 Author-Name: Victor Chang Author-X-Name-First: Victor Author-X-Name-Last: Chang Author-Name: Yian Chen Author-X-Name-First: Yian Author-X-Name-Last: Chen Author-Name: Qianwen Ariel Xu Author-X-Name-First: Qianwen Ariel Author-X-Name-Last: Xu Author-Name: Chang Xiong Author-X-Name-First: Chang Author-X-Name-Last: Xiong Title: Evaluation and comparison of various business process management tools Abstract: This paper aims to introduce, compare and contrast various commonly used business process management (BPM) tools (suites). In the first section, this research reviews the adoption of BPM tools in the industry with some concrete examples and descriptions. The continuous development trend and the benefits of integrating BPM tools into the businesses are presented. The project will then review the academic literature on BPM that would cover BPM's definition, the development of BPM theories, and the associated tools. Three BPM tools, namely Bizagi BPM Suite, ProcessMaker and Flokzu, analyse specifically will be analysed in this paper, in detail with a real business process as an example. A method adjusted from Vuksic et al. 's (2007) guidelines for selecting discrete event simulation (DES) tools will be used to evaluate and compare the BPM tools. This paper found that among the tools evaluated, Bizagi and Flokzu have a more intuitive user interface and process maker is the least user-friendly tool. Bizagi is recommended for large and middle-sized organisations and Flokzu for smaller organisations. Journal: Int. J. of Business Information Systems Pages: 281-308 Issue: 3 Volume: 43 Year: 2023 Keywords: BPM Suites; descriptions; comparison; model; Bizagi; ProcessMaker; Flokzu. File-URL: http://www.inderscience.com/link.php?id=132065 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:281-308 Template-Type: ReDIF-Article 1.0 Author-Name: Mathew Kevin Bosi Author-X-Name-First: Mathew Kevin Author-X-Name-Last: Bosi Author-Name: Mohd Noor Azli Ali Khan Author-X-Name-First: Mohd Noor Azli Ali Author-X-Name-Last: Khan Author-Name: Nelson Lajuni Author-X-Name-First: Nelson Author-X-Name-Last: Lajuni Author-Name: Ag Kaifah Riyard bin Kiflee Author-X-Name-First: Ag Kaifah Riyard bin Author-X-Name-Last: Kiflee Title: Assessing the quality of Internet Financial Reporting disclosure in the digital era: towards Industrial Revolution 4.0 practice Abstract: The study provides a summary of literature review concerning the measures of Internet Financial Reporting (IFR) quality, involving exploration of 26 literatures from numerous accounting journals from 1999 to 2019. It adopts a methodology to obtain relevant papers that involves the process of identification and screening by matching the paper with justifiable criteria, ensuring that the papers are the most related ones and registered on the Australian Business Deans Council (2019) journal quality list. The study identifies several matters such as concern on the quality of IFR disclosure, variation of measuring instruments used and scope of coverage that may be rooted from IFR practices that are still largely unregulated and voluntary which are beneficial for future research. The study recognises the collaboration from regulatory bodies especially in reforming accounting standards for better IFR practices in order to enhance IFR quality which is vital in maintaining market efficiency, in line with the practice in Industrial Revolution 4.0. Journal: Int. J. of Business Information Systems Pages: 327-347 Issue: 3 Volume: 43 Year: 2023 Keywords: literature review; Internet Financial Reporting; IFR; measurements; quality; Corporate Internet Reporting. File-URL: http://www.inderscience.com/link.php?id=132067 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:327-347 Template-Type: ReDIF-Article 1.0 Author-Name: Mohsen Attaran Author-X-Name-First: Mohsen Author-X-Name-Last: Attaran Title: Blockchain-enabled healthcare data management: a potential for COVID-19 outbreak to reinforce deployment Abstract: Healthcare practitioners are faced with the challenge of accessing, managing, integrating, and sharing health records securely. Current technologies in use by the healthcare industry do not adequately address these requirements due to limitations related to privacy, security, and full ecosystem interoperability. Coronavirus outbreak highlights the need for more health data transparency and a better healthcare data management system that can be used in predicting, preventing, and controlling emerging infectious diseases. Blockchain technology helps solve some of the healthcare data management challenges and help healthcare providers automate medical record mining to aid in data sharing and making more accurate diagnoses. This paper identifies challenges, opportunities, benefits, and drawbacks of the use of blockchain in healthcare data management. The paper also highlights the role COVID-19 plays in accelerating the adoption of blockchain-enabled healthcare data management by governments and businesses. Journal: Int. J. of Business Information Systems Pages: 348-368 Issue: 3 Volume: 43 Year: 2023 Keywords: blockchain; peer-to-peer network; compliance tracking; healthcare data; cyber security; electronic health records; EHRs; interoperability; coronavirus; COVID-19. File-URL: http://www.inderscience.com/link.php?id=132068 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:348-368 Template-Type: ReDIF-Article 1.0 Author-Name: B.C. Manjith Author-X-Name-First: B.C. Author-X-Name-Last: Manjith Author-Name: R. Dhanalakshmi Author-X-Name-First: R. Author-X-Name-Last: Dhanalakshmi Title: A framework for data and device protection on mobile devices using logic encryption Abstract: Importing of mobile devices and usage of open source operating system/software makes mobile devices more prone to malwares. Vulnerabilities in hardware such as hardware Trojans cannot be detected and hence opens a high security gap. In order to tackle the hardware and software vulnerabilities in mobile devices, a new hardware platform should be introduced. The paper proposes a hardware technology for mobile devices that can create custom hardware on the device. The custom hardware is encrypted at logic level in order avoid all hardware/software threats. Only the applications with appropriate decryption code embedded can alone unlock the hardware and can execute. The security property is analysed using mathematical modelling and found that there is increase in 10% security index during each step of security addition compared to related works. Journal: Int. J. of Business Information Systems Pages: 416-428 Issue: 3 Volume: 43 Year: 2023 Keywords: mobile devices; hardware platform; logic encryption; key gates; custom hardware. File-URL: http://www.inderscience.com/link.php?id=132072 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:416-428 Template-Type: ReDIF-Article 1.0 Author-Name: Okure U. Obot Author-X-Name-First: Okure U. Author-X-Name-Last: Obot Author-Name: Faith-Michael E. Uzoka Author-X-Name-First: Faith-Michael E. Author-X-Name-Last: Uzoka Author-Name: Anietie E. John Author-X-Name-First: Anietie E. Author-X-Name-Last: John Author-Name: Samuel S. Udoh Author-X-Name-First: Samuel S. Author-X-Name-Last: Udoh Title: Soft-computing method for settling land disputes cases based on text similarity Abstract: Incessant delays in the administration of justice in land disputes cases caused by inability to access similar cases often lead people to take laws into their own hands, resulting in wanton destruction of lives and property. In this study, three similarity models, namely: cosine, Jaccard, and text semantic similarity (TSS) and fuzzy logic technology were reviewed and applied to 205 settled cases of land disputes collected from the high court of justice in Ikot Ekpene, Nigeria. Our study revealed that the cosine similarity measure had the strongest correlation, (72%) followed by Jaccard (70%), fuzzy logic (70%) and TSS (63%). Considering this, we recommend fuzzy logic combined with cosine for the building of a legal case-based reasoning system. Journal: Int. J. of Business Information Systems Pages: 369-393 Issue: 3 Volume: 43 Year: 2023 Keywords: text analysis; legal cases; cosine; Jaccard; text semantic similarity; TSS; fuzzy logic; natural language processing; NLP. File-URL: http://www.inderscience.com/link.php?id=132073 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbisy:v:43:y:2023:i:3:p:369-393