Template-Type: ReDIF-Article 1.0 Author-Name: Adilson Carlos Yoshikuni Author-X-Name-First: Adilson Carlos Author-X-Name-Last: Yoshikuni Title: The innovation ambidexterity enabled through business process performance and information systems strategy: an empirical study by strategy-as-practice perspective Abstract: A central question for researchers and practitioners is if and how business process performance (BPP) has an impact on ambidextrous innovation (AMI) enabled through information systems strategy (ISS). To address this question, this study draws on the strategy-as-practice perspective by using the partial least squares path modelling (PLS-PM) to analyse 856 Brazilian companies. The findings of the study suggest that ISS influences BPP sequentially to enhance AMI. The survey showed that this is more prevalent within the financial sector compared to agribusiness, service and manufacturing industries. Additionally, the results demonstrated that BPP mediates the relationship between ISS and AMI. The study assists, other researchers, and practitioners, to look beyond the direct effects of information technology investments and shift their attention to how ISS by strategy-as-practice perspective can enable BPP to enhance AMI. Journal: Int. J. of Business Innovation and Research Pages: 118-136 Issue: 1 Volume: 33 Year: 2024 Keywords: business process performance; BPP; information systems strategy; ISS; organisational innovativeness; exploitative innovation; EPI; explorative innovation; innovation ambidexterity; strategic planning; strategy-as-practice; SAS; strategy-making; strategy process. File-URL: http://www.inderscience.com/link.php?id=135939 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:1:p:118-136 Template-Type: ReDIF-Article 1.0 Author-Name: Alexey Tsekhovoy Author-X-Name-First: Alexey Author-X-Name-Last: Tsekhovoy Author-Name: Zhanat Sultanbekova Author-X-Name-First: Zhanat Author-X-Name-Last: Sultanbekova Author-Name: Alexey Stepanov Author-X-Name-First: Alexey Author-X-Name-Last: Stepanov Author-Name: Larissa Statsenko Author-X-Name-First: Larissa Author-X-Name-Last: Statsenko Title: The impact of project management maturity on the choice of SME growth strategies: the case of Kazakhstan Abstract: This research examines the relationship between project management maturity (PMM) and the choice of growth strategy in knowledge-oriented small and medium enterprises (SMEs) in Kazakhstan. A mixed-method approach, with quantitative and qualitative methods was used, involving a survey and in-depth interviews with company executives. The primary data were collected from 1,011 SME executives. The findings confirm that Kazakh knowledge-oriented SMEs mostly pursue a steady growth strategy, and that their managing directors were competent in project management. The SMEs, however, were not yet geared for rapid development. The managing directors of the SMEs are currently unable to guide their enterprises to greater levels of business activity. There is, therefore, a need to further develop the confidence and competencies of the managing directors of SMEs in order to achieve the sustainable growth of Kazakh commerce in the SME business sector. The findings and recommendations of this research can inform business leaders about the key resources and capabilities required to transition from small to medium size business. The research also provides policymakers with insight into the effects of sustainable development policies on SMEs in the context of developing countries. Journal: Int. J. of Business Innovation and Research Pages: 1-30 Issue: 5 Volume: 34 Year: 2024 Keywords: small and medium enterprises; SMEs; project management; strategy; project management maturity; PMM; Kazakhstan; sustainable development goals; SDGs; knowledge-oriented organisations. File-URL: http://www.inderscience.com/link.php?id=139809 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbire:v:34:y:2024:i:5:p:1-30 Template-Type: ReDIF-Article 1.0 Author-Name: Mir Shahid Satar Author-X-Name-First: Mir Shahid Author-X-Name-Last: Satar Author-Name: Ghadah Alarifi Author-X-Name-First: Ghadah Author-X-Name-Last: Alarifi Title: A study to analyse the social, economic, cultural, and technological determinants of e-business adoption in small and medium enterprises of the Kingdom of Saudi Arabia Abstract: The present study was formulated to identify the social, economic, cultural, and technological factors that determine the e-business adoption within SMEs of the Kingdom of Saudi Arabia (KSA). Following an extant literature review, a questionnaire survey was conducted across 76 SMEs in KSA through a quantitative non-experimental research design. The factors were ranked using the descriptive statistics, the reliability model, and the Relative Importance Index (RII). The results indicated that the five most significant factors determining the adoption of e-business within SMEs are: 1) perceived usefulness of the e-business; 2) centralised decision-making of SME owner/entrepreneur; 3) education level/skill gaps in the society; 4) lack of resources; 5) resistant to change behaviour of entrepreneurs. The outcome will pertinently enable the managers, policymakers, and other stakeholders of SMEs in devising suitable e-business strategies. Journal: Int. J. of Business Innovation and Research Pages: 491-519 Issue: 4 Volume: 34 Year: 2024 Keywords: SMEs; e-business; entrepreneurs; technology; e-commerce. File-URL: http://www.inderscience.com/link.php?id=140592 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:491-519 Template-Type: ReDIF-Article 1.0 Author-Name: Nofan Hamid Al-Olaimat Author-X-Name-First: Nofan Hamid Author-X-Name-Last: Al-Olaimat Author-Name: Mohammad Naser Hamdan Author-X-Name-First: Mohammad Naser Author-X-Name-Last: Hamdan Author-Name: Dea'a Al-Deen Al-Sraheen Author-X-Name-First: Dea'a Al-Deen Author-X-Name-Last: Al-Sraheen Author-Name: Hamza A. Alali Author-X-Name-First: Hamza A. Author-X-Name-Last: Alali Title: The role of the core requirements of Basel 3 Committee's decisions in improving internal audit quality under corporate governance in Jordanian commercial banks Abstract: Through banking supervision, the Basel 3 reports strengthen the solidity of financial stability and compatibility among national supervisory systems and practices. This study examines the role of Basel 3 under core requirement using regulatory capital, capital adequacy ratio, and financial gearing ratio to improve internal audit quality. The methodology used involved a quantitative method using questionnaires distributed among internal audit, risk management and credit staff in 20 banks, after which 79 from the distributed 90 questionnaires were deemed valid for analysis. The software used for processing and analysing data was smart PLS. After data analysis, the study results showed that there is a statistically significant positive moderating role of Basel 3 Committee in improving internal audit quality under corporate governance in Jordanian commercial banks. Journal: Int. J. of Business Innovation and Research Pages: 157-172 Issue: 2 Volume: 35 Year: 2024 Keywords: Basel 3; internal audit quality; corporate governance; Jordanian commercial banks. File-URL: http://www.inderscience.com/link.php?id=141616 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:2:p:157-172 Template-Type: ReDIF-Article 1.0 Author-Name: Xinlu Qiu Author-X-Name-First: Xinlu Author-X-Name-Last: Qiu Author-Name: Rekha Rao-Nicholson Author-X-Name-First: Rekha Author-X-Name-Last: Rao-Nicholson Title: Business model innovation for inclusive development: case studies of infrastructure development in India Abstract: There has been a growing recognition of the challenges of inclusive development in developing economies. However, very few studies have looked at the business model innovation of domestic companies under different resource constraints. In this study, we examined the business model innovation of private firms engaged in the inclusive development of public infrastructure development facilitates. By analysing two case studies on public infrastructure in India as the empirical context of this study, we highlight areas where private firms can introduce innovation into their business models. We extend the current business value creation and exploitation model in private firms to include an active interface between private firms and public organisations. Thus, we expand the literature on business model innovation in developing countries. While these innovations generate profits for private firms, they do not undermine the overall benefit generated in the country due to the adoption of world-class public infrastructure for inclusive development. Journal: Int. J. of Business Innovation and Research Pages: 277-301 Issue: 2 Volume: 35 Year: 2024 Keywords: business model innovation; inclusive development; public infrastructure; innovation; India. File-URL: http://www.inderscience.com/link.php?id=141617 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:2:p:277-301 Template-Type: ReDIF-Article 1.0 Author-Name: Ha Nam Khanh Giao Author-X-Name-First: Ha Nam Khanh Author-X-Name-Last: Giao Title: Factors influencing the buying decisions of Vietnamese employees for online service vouchers Abstract: The main objectives of this study are to identify the factors that influence Vietnamese employees' decisions to purchase online service vouchers, measure the impact of each factor and analyze the demographic differences in these purchasing decisions. The research involved surveying 331 employees who had previously purchased online service vouchers. The methodologies employed included Cronbach's alpha analysis, exploratory factor analysis, and multiple linear regression analysis; all conducted using the SPSS program. The findings indicate that several factors influence the purchase decisions of Vietnamese employees. These factors, ranked by their decreasing impact, include reference group, credibility, website responsiveness, price, online shopping experience, and convenience. Additionally, the study offers recommendations for website-owning companies to enhance their ability to sell online service vouchers. Journal: Int. J. of Business Innovation and Research Pages: 567-588 Issue: 4 Volume: 34 Year: 2024 Keywords: buying decision; online service voucher; Vietnamese staff. File-URL: http://www.inderscience.com/link.php?id=140594 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:567-588 Template-Type: ReDIF-Article 1.0 Author-Name: Irina I. Zedgenizova Author-X-Name-First: Irina I. Author-X-Name-Last: Zedgenizova Author-Name: Gulnara T. Pulatova Author-X-Name-First: Gulnara T. Author-X-Name-Last: Pulatova Author-Name: Tolkunbek A. Kadyrov Author-X-Name-First: Tolkunbek A. Author-X-Name-Last: Kadyrov Author-Name: Elena A. Orkina Author-X-Name-First: Elena A. Author-X-Name-Last: Orkina Author-Name: Elena A. Midler Author-X-Name-First: Elena A. Author-X-Name-Last: Midler Author-Name: Nikolay G. Karaulov Author-X-Name-First: Nikolay G. Author-X-Name-Last: Karaulov Author-Name: Georgy I. Peshcherov Author-X-Name-First: Georgy I. Author-X-Name-Last: Peshcherov Title: Special aspects of the economy digitalisation process of CIS countries: practical aspects Abstract: The purpose of the article is to study the digitalisation process of the CIS countries' economy, compare the approaches, successes and complexities arising in this way, including estimation of prospects and trends of the digital economy in these countries. The paper considers the concept 'digital economy', for what purpose is it implemented, how the economic advance is associated with economy digitalisation, what is the role of the state in this process. It is stated that each of the CIS countries chose its own way to implement high technologies, with Russia, Belarus and Kazakhstan being the most successful. However, digital transformation brings a number of challenges, including the need to bridge the digital divide, significant financial assistance, the issues of cyber security and modernisation of education. Therefore, state support is needed for the development of the legal framework and the strategy for implementing digitalisation, establishment of primary goals, and allocation of resources. Journal: Int. J. of Business Innovation and Research Pages: 173-196 Issue: 2 Volume: 35 Year: 2024 Keywords: digital economy; high technologies; digitalisation; digital transformation; digital divide; cyber security; fourth industrial revolution; country development; IT business; CIS countries. File-URL: http://www.inderscience.com/link.php?id=141618 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:2:p:173-196 Template-Type: ReDIF-Article 1.0 Author-Name: Prerna Garg Author-X-Name-First: Prerna Author-X-Name-Last: Garg Author-Name: Daviender Narang Author-X-Name-First: Daviender Author-X-Name-Last: Narang Title: Examining predictors of behavioural shift among consumers during COVID-19 pandemic Abstract: The COVID-19 pandemic and social distancing mandates have completely disturbed the buying patterns of the consumer and have directed them towards new habits. The shift from going to the stores for shopping on weekends to hoarding of daily essentials and online ordering, once permissible have taught consumers some new ideas of coping with this situation and adapting to the new normal. However, these behavioural changes are not uniformly applicable to all the categories of consumers since the involvement level of consumers varies from product to product and situation to situation, therefore the present study attempts to review existing literature on different categories of consumers in India, their characteristics and their behavioural patterns during and post COVID-19. Subsequently, the study aims at identifying prominent factors affecting consumers' behavioural patterns post-COVID-19 and lays the premise for further investigation by other researchers to extend these factors in examining new relationships. Journal: Int. J. of Business Innovation and Research Pages: 554-566 Issue: 4 Volume: 34 Year: 2024 Keywords: consumer behaviour; behavioural intention; attitude; COVID-19; pandemic; exploratory factor analysis. File-URL: http://www.inderscience.com/link.php?id=140595 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:554-566 Template-Type: ReDIF-Article 1.0 Author-Name: Neda Lalvand Author-X-Name-First: Neda Author-X-Name-Last: Lalvand Author-Name: Mohammad Saleh Owlia Author-X-Name-First: Mohammad Saleh Author-X-Name-Last: Owlia Title: Integrating customer clustering and QFD to improve and develop services: a case study Abstract: To be successful in today's dynamic marketplace, organisations must communicate with customers in order to improve their customer knowledge, such as customer demands and desires, opinions and needs. Current study employs a combination of QFD and customer clustering for the purpose of improving and developing mobile services in order to better meet customer demands and improve the organisation's performance. The current research model was implemented at the Mobile Telecommunications Company (MCI), of Iran and the corresponding data were collected through the distribution of questionnaires and interviews with experts. Customer clustering was performed using the K-means algorithm. Subsequently, a house of quality matrix was created for each cluster. Finally, recommendations were made to the organisation's managers regarding the procedures for improving mobile services. Additionally, the priorities and quality of MCI services were compared to those of a competitor company. Journal: Int. J. of Business Innovation and Research Pages: 219-237 Issue: 2 Volume: 35 Year: 2024 Keywords: customer clustering; quality function development; QFD; mobile phone services; data mining. File-URL: http://www.inderscience.com/link.php?id=141619 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:2:p:219-237 Template-Type: ReDIF-Article 1.0 Author-Name: Andrés Eduardo Coutiño-Puchuli Author-X-Name-First: Andrés Eduardo Author-X-Name-Last: Coutiño-Puchuli Author-Name: Zoe T. Infante-Jiménez Author-X-Name-First: Zoe T. Author-X-Name-Last: Infante-Jiménez Author-Name: José Alberto Solis-Navarrete Author-X-Name-First: José Alberto Author-X-Name-Last: Solis-Navarrete Title: Technological development of biofertiliser products and processes: a patent analysis Abstract: The objective of this research is to identify trends in technological developments in biofertiliser products and processes based on patent analysis to help in present and future research. The investigation was carried out in Web of Science and Scopus for the bibliometric study; the Patentscope search tool was used for the status of applications and grants. The results yielded 122 applications and 18 patents granted, showing that the countries that make the most applications are China and Russia. This study provides knowledge about the patenting process, as well as the products and processes related to biofertilisers that have been granted in concession or are in the application process; therefore, the contribution of this work is to offer the latest regarding the development of patents on biofertilisers and sustainability. Biofertiliser innovations respond to a socio-economic and environmental need through precise scientific and technological research activities, guaranteeing adequate and sustainable use of biofertilisers in the market. Journal: Int. J. of Business Innovation and Research Pages: 400-417 Issue: 3 Volume: 33 Year: 2024 Keywords: biofertilisers; technological development; patents; sustainability; innovation. File-URL: http://www.inderscience.com/link.php?id=137268 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:3:p:400-417 Template-Type: ReDIF-Article 1.0 Author-Name: Priyanka Vincent Author-X-Name-First: Priyanka Author-X-Name-Last: Vincent Author-Name: Murale Venugopalan Author-X-Name-First: Murale Author-X-Name-Last: Venugopalan Title: Job insecurity and happenstance skill: a concept-based framework for contemporary workplace Abstract: Job insecurity (J.I.) research has focused extensively on the detrimental effects on individuals and organisations. In this conceptual article, we examine a more contemporary approach by reviewing articles that discuss happenstance skills, resilience, and job resources and have proposed a conceptual model concentrating on the adaptable behaviours of J.I. The model discusses J.I. and its consequences using the happenstance learning theory and job demand resource model. We group these types of J.I. behaviour into four creative gamut scaled according to subjective-objective versus challenge-hindrance context to provide a framework for future research. Journal: Int. J. of Business Innovation and Research Pages: 445-467 Issue: 4 Volume: 34 Year: 2024 Keywords: job insecurity; performance; happenstance skills; job demand resource model; resilience. File-URL: http://www.inderscience.com/link.php?id=140596 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:445-467 Template-Type: ReDIF-Article 1.0 Author-Name: Shimelis Tilahun Author-X-Name-First: Shimelis Author-X-Name-Last: Tilahun Author-Name: Eshetie Behan Author-X-Name-First: Eshetie Author-X-Name-Last: Behan Title: Modelling firm-level innovation value chain Abstract: Innovation is known in the literature as a deliberate act of firms' creativity in the intentional and unintentional knowledge management process for the success of business ventures. The innovation value chain has represented in place of the innovation process with a depth view of knowledge production and management through recursive acts. It has also been seen as the firm's creative path to achieve a financial objective through the value capturing process. This study has gone through a fused approach of innovation value chain with the knowledge management process and business model innovation. The new approach has filled a literature gap that comprehends the innovation value chain and business model as independent elements of entrepreneurship. The study has also contributed a methodological approach that can resolve the criticisms of process-based innovation studies. Based on simulation results staying a long time in the imitation process may cause firms to become colonised on imported technologies. Journal: Int. J. of Business Innovation and Research Pages: 238-276 Issue: 2 Volume: 35 Year: 2024 Keywords: knowledge management process; KMP; business model innovation; BMI; innovation process; IVC canvas model; knowledge spillover. File-URL: http://www.inderscience.com/link.php?id=141620 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:2:p:238-276 Template-Type: ReDIF-Article 1.0 Author-Name: Zubair Hassan Author-X-Name-First: Zubair Author-X-Name-Last: Hassan Author-Name: Abdul Basit Author-X-Name-First: Abdul Author-X-Name-Last: Basit Title: Improving employee performance, commitment and satisfaction through leadership style: mediating effect of employee satisfaction Abstract: This research examined the impact of the leadership styles on employee performance, commitment, and satisfaction as well as the mediating effect of employee satisfaction. A sample of 304 Malaysian IT employees was selected using simple random probability sampling. Data was analysed using structural equation modelling via AMOS 22. The result shows that both leadership styles have significant effects on employee performance, commitments, and satisfaction. Also, we found that democratic leadership has significantly positive effect on performance, commitment, and satisfaction, while laissez-faire leadership style has significantly negative effects on employee performance, commitment, and satisfaction. Furthermore, we found that satisfaction has no mediating effects on the relationship between leadership styles, commitment, and performance. Therefore, we concluded that cultivating democratic leadership style will enhances employee performance, commitments, and satisfaction. Implication of research was discussed. Journal: Int. J. of Business Innovation and Research Pages: 368-399 Issue: 3 Volume: 33 Year: 2024 Keywords: leadership style; commitment; performance; satisfaction; IT-firms; Malaysia. File-URL: http://www.inderscience.com/link.php?id=137269 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:3:p:368-399 Template-Type: ReDIF-Article 1.0 Author-Name: Haulah Abd Aziz Author-X-Name-First: Haulah Abd Author-X-Name-Last: Aziz Author-Name: Muhammad Shahar Jusoh Author-X-Name-First: Muhammad Shahar Author-X-Name-Last: Jusoh Author-Name: Mohammad Harith Amlus Author-X-Name-First: Mohammad Harith Author-X-Name-Last: Amlus Title: Relationship between market orientation, supply chain integration and innovation performance: is innovation capability a necessity? Abstract: This study proposed a moderating framework to explain the relationship between market orientation (MO), supply chain integration (SCI), innovation capability (IC) and innovation performance (IP). Within the theoretical framework, IC moderated the interrelationship between MO and SCI on innovation performance. Thus, indicating its significance on the national economies, prioritising on Malaysian manufacturers. This study implements quantitative approach with data collected from survey delivered to 105 Malaysian manufacturers. PLS SEM was used for hypotheses testing and data analyses. The findings projected MO and SCI as direct influencers of IP, while IC positively moderate MO, SCI - IP relationship. Based on the results, manufacturing managers should exert more effort in MO and SCI for better firm's innovation performance. This study is limited to manufacturing industry in Malaysia and suggested to be scrutinised in research within different industries and countries. This research delivers theoretical and managerial contributions. There is no study exploring the combinative effects of all constructs. The scholars later found out there is positive moderating effect of IC on the relationship proposed. Thus, manufacturing managers are encouraged to invest in companies' MO, SCI and IC to acquire competitive advantages and improve their firms' innovation performance. Journal: Int. J. of Business Innovation and Research Pages: 468-490 Issue: 4 Volume: 34 Year: 2024 Keywords: market orientation; supply chain integration; SCI; IC; innovation performance; SEM-PLS; Malaysian manufacturers. File-URL: http://www.inderscience.com/link.php?id=140597 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:468-490 Template-Type: ReDIF-Article 1.0 Author-Name: Gaurvendra Singh Author-X-Name-First: Gaurvendra Author-X-Name-Last: Singh Author-Name: Yash Daultani Author-X-Name-First: Yash Author-X-Name-Last: Daultani Author-Name: Rajendra Sahu Author-X-Name-First: Rajendra Author-X-Name-Last: Sahu Title: Food supply chains: a bibliometric analysis (2008-2021) Abstract: This paper aims to explore the overall research status, top contributions, and key research issues in the domain of food supply chains based on a holistic bibliometric analysis. A total of 496 research papers published during 2008-2021 are extracted for this study by applying relevant inclusion and exclusion criteria from the Scopus database. Our analysis provides insights into research methodologies, authors, institutes, publications, citations, co-authorship, challenges, and suggestions. Author keywords co-occurrence analysis is also performed to identify trending research issues. The findings demonstrate that critical challenges in developing countries are insufficient cold chain facilities, inadequate transportation systems, lack of collaboration among stakeholders, inadequate processing facilities, lack of proper packaging facilities, and lack of quality and safety protocols. Agriculture 4.0 has been identified as an emerging research trend. The study concludes as a useful and updated reference for researchers and policy-makers on food supply chain research. Journal: Int. J. of Business Innovation and Research Pages: 197-218 Issue: 2 Volume: 35 Year: 2024 Keywords: food supply chain; FSC; supply chain; Agriculture 4.0; bibliometric analysis; policy recommendations; co-citation networks; co-authorship networks. File-URL: http://www.inderscience.com/link.php?id=141621 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:2:p:197-218 Template-Type: ReDIF-Article 1.0 Author-Name: Nasibeh Pouti Author-X-Name-First: Nasibeh Author-X-Name-Last: Pouti Author-Name: Mohammad Taghi Taghavifard Author-X-Name-First: Mohammad Taghi Author-X-Name-Last: Taghavifard Title: A quantitative review and analysis of social commerce adoption studies by focusing on applied theories Abstract: This study aims to examine the evolution of related studies on the acceptance and use of social media in business. To this aim, the basic theory approach was used. Based on a systematic review, 259 related studies were identified in three stages and analysed with an emphasis on basic theories. Accordingly, 36 major theories were evaluated based on their dimensions, applications, and business processes used in their studies, as well as the type of social media, the research methodology, and input and output of the study. Accordingly, technology acceptance model, social support theory, theory of planned behaviour, theory of rational action, social influence theory, and social exchange theory were considered as the most widely used theories. In addition, perceived ease of use and usefulness, attitude, user satisfaction, value, trust, informational and emotional support, reviews and social influence have been most widely used in social commerce acceptance studies. Journal: Int. J. of Business Innovation and Research Pages: 269-314 Issue: 3 Volume: 33 Year: 2024 Keywords: adoption and use; social media; basic theories. File-URL: http://www.inderscience.com/link.php?id=137270 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:3:p:269-314 Template-Type: ReDIF-Article 1.0 Author-Name: Yudi Fernando Author-X-Name-First: Yudi Author-X-Name-Last: Fernando Author-Name: Muhammad Shabir Shaharudin Author-X-Name-First: Muhammad Shabir Author-X-Name-Last: Shaharudin Author-Name: Umi Nadhira Abdul Majid Author-X-Name-First: Umi Nadhira Abdul Author-X-Name-Last: Majid Author-Name: Imran Syamil Zahanapi Author-X-Name-First: Imran Syamil Author-X-Name-Last: Zahanapi Title: Transportation model of humanitarian logistics: case of COVID-19 monsoon floods Abstract: It is a challenging task to manage humanitarian logistics during COVID-19. This paper investigates how firms overcome floods and the COVID-19 pandemic transportation model simultaneously due to its severity on firms' performance. This paper aims to examine the transportation model's optimism, which needs to select the best route to deliver the monsoon floods relief operations during the COVID-19 pandemic. Arena software with a discrete event simulation and a multilayer perceptron (MLP) analysis using a deep learning technique was deployed in the method. The simulation software shows the most effective scenario with flexibility and MLP with root relative squared results found that disaster operations for mitigation are the most critical humanitarian performance indicators. The humanitarian logistics model is practical for NGOs or government agencies since it was designed with the COVID-19 scenario. The simulation technique is suitable for solving a practical problem and providing an alternative solution to humanitarian logistics. Journal: Int. J. of Business Innovation and Research Pages: 346-367 Issue: 3 Volume: 33 Year: 2024 Keywords: transportation model; discrete event; simulation; non-government organisation; humanitarian logistics; multilayer perceptron; MLP; deep learning; COVID-19. File-URL: http://www.inderscience.com/link.php?id=137271 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:3:p:346-367 Template-Type: ReDIF-Article 1.0 Author-Name: Daniel Kisahwan Author-X-Name-First: Daniel Author-X-Name-Last: Kisahwan Author-Name: Alex Winarno Author-X-Name-First: Alex Author-X-Name-Last: Winarno Author-Name: Deni Hermana Author-X-Name-First: Deni Author-X-Name-Last: Hermana Title: Implicit and social learning theory: an explanation of why experienced medical representatives have higher engagement and performance Abstract: The purpose of this research is to obtain an explanation of the high involvement and performance of experienced medical representatives based on implicit and social learning theory. Data was obtained using the mix method approach of explanatory survey and selected case studies with a sample of 207 medical representatives of pharmaceutical companies spread across major cities in Indonesia. The data was analysed using SEM and phenomenology. The findings show an understanding of the reality and social world of medical representatives as a learning space that encourages increased work engagement and performance. The view of the inherent dynamic nature of working as a medical representative encourages increased self-regulation, based on role models, to be more engaged and perform well even during a pandemic like COVID-19. The originality of this research is that it provides a framework to explain the process of improving work engagement and performance based on lay views on the dynamic nature and social learning process that are felt in pharmaceutical companies. The framework is based on the views of individuals who are used to interpret and evaluate their social world. Journal: Int. J. of Business Innovation and Research Pages: 418-432 Issue: 3 Volume: 33 Year: 2024 Keywords: implicit; incremental; mindset; pharmaceutical companies; social learning. File-URL: http://www.inderscience.com/link.php?id=137272 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbire:v:33:y:2024:i:3:p:418-432 Template-Type: ReDIF-Article 1.0 Author-Name: Ahmet Çubukcu Author-X-Name-First: Ahmet Author-X-Name-Last: Çubukcu Author-Name: Metehan Tolon Author-X-Name-First: Metehan Author-X-Name-Last: Tolon Title: Multi-criteria decision making in the fuzzy front-end innovation process Abstract: Innovation contests organised under innovation management software (IMS) tools are important platforms to implement open innovation. Innovation contests help innovation professionals and decision makers manage the potential innovative ideas in the fuzzy front-end innovation process. While these contests provide a road map for idea management, the approaches used in the idea evaluation phase are insufficient. Decision-makers and innovation professionals need to be supported by robust techniques in the idea evaluation phase. Within this context, we propose multi-criteria decision-making (MCDM) methods to evaluate the potential innovative ideas in the fuzzy front-end innovation process. In this context, four MCDM methods are examined and it can be seen that two of these execute more reliable and effective results. Journal: Int. J. of Business Innovation and Research Pages: 535-553 Issue: 4 Volume: 34 Year: 2024 Keywords: decision making; fuzzy frond-end innovation; idea evaluation; innovation contests; innovation management software; open innovation. File-URL: http://www.inderscience.com/link.php?id=140603 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:535-553 Template-Type: ReDIF-Article 1.0 Author-Name: K.E. Balaji Author-X-Name-First: K.E. Author-X-Name-Last: Balaji Author-Name: G. Yoganandan Author-X-Name-First: G. Author-X-Name-Last: Yoganandan Author-Name: M. Vasan Author-X-Name-First: M. Author-X-Name-Last: Vasan Title: Service quality, customer satisfaction and loyalty in the freight forwarding industry: the moderating role of animosity and CRM Abstract: The purpose of this study was to investigate the moderating effect of CRM and CA and the mediating effect of CSAT between LSQ and CL. Recent geopolitical events, particularly the political crises in many regions, have aggravated the operations of the ever-competitive freight forwarding industry. The authors gathered data from exporters in India (N = 240). To test the hypotheses, the study used AMOS software to carry out confirmatory factor analysis (CFA) and the Hayes PROCESS macro. The authors ran both models, i.e., 4 and the 12 of Hayes PROCESS macro, to test the mediation and moderated moderated-mediation hypotheses, respectively. The results proved the direct relationship between LSQ, CSAT and CL and confirmed the mediating effect of CSAT. This study also revealed that CA and CRM moderate the relationships between LSQ and CSAT and between LSQ and CL. This study recommends repackaging marketing communication strategies and repackaging marketing strategies while keeping in mind the sensitivities of clients. This study has robust theoretical and managerial implications. Journal: Int. J. of Business Innovation and Research Pages: 1-29 Issue: 5 Volume: 35 Year: 2024 Keywords: customer relationship management; CRM; customer animosity; customer loyalty; customer satisfaction; freight forwarders; logistics service quality. File-URL: http://www.inderscience.com/link.php?id=142660 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbire:v:35:y:2024:i:5:p:1-29 Template-Type: ReDIF-Article 1.0 Author-Name: Djalma Silva Guimaraes Junior Author-X-Name-First: Djalma Silva Guimaraes Author-X-Name-Last: Junior Author-Name: Ademir Macedo Nascimento Author-X-Name-First: Ademir Macedo Author-X-Name-Last: Nascimento Author-Name: Fagner José Coutinho de Melo Author-X-Name-First: Fagner José Coutinho de Author-X-Name-Last: Melo Title: Determining factors of the shopping experience: a view of Instagram users Abstract: The purpose of this paper is to identify which factors determine the shopping experience of Instagram users using a questionnaire adapted from Nedra et al. (2019), to test the validity of the relationships proposed in the conceptual model through structural equation modelling. In this way, this research is classified as exploratory and quantitative. To make the modelling operational, 275 electronic questionnaires were applied to Instagram users. Among the main findings, it is highlighted that the variables: ease of purchase, availability of information and presence of advertisements are significant and positively influence the shopping experience on the social network. As practical implication, this study aims to assist managers in directing practical actions that can add to their interaction on the social network the factors that matter most to the consumer. Journal: Int. J. of Business Innovation and Research Pages: 520-534 Issue: 4 Volume: 34 Year: 2024 Keywords: shopping experience; consumption habits; digital economy; consumer behaviour; social networks. File-URL: http://www.inderscience.com/link.php?id=140627 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:4:p:520-534 Template-Type: ReDIF-Article 1.0 Author-Name: Shathees Baskaran Author-X-Name-First: Shathees Author-X-Name-Last: Baskaran Author-Name: Dhewamalar Visvanathan Author-X-Name-First: Dhewamalar Author-X-Name-Last: Visvanathan Author-Name: Zawiyah Mahmood Author-X-Name-First: Zawiyah Author-X-Name-Last: Mahmood Author-Name: Hairul Rizad Md Sapry Author-X-Name-First: Hairul Rizad Md Author-X-Name-Last: Sapry Title: Organisational justice: investigating perspective of contract manufacturing employees Abstract: While newer, advanced behavioural models have been designed to understand employees' behaviours in the organisation, plausible research exists about evolving direct and indirect relationships of various constituents in explaining this phenomenon, more specifically in the context of contract manufacturing organisations. Therefore, this study aims to examine the role of organisational justice in inducing job embeddedness among contract manufacturing employees and whether career satisfaction mediates these effects. A total of 285 employees from contract manufacturing organisations participated in this study. Results show that the higher the organisational justice, the more likely they are embedded with their job. Results are discussed in terms of evolutionary findings of the importance of organisational justice in the job embeddedness and career satisfaction realm. The findings are of great importance to organisational behaviour scholars, human resource experts, and workplace policy regulators. Journal: Int. J. of Business Innovation and Research Pages: 315-345 Issue: 3 Volume: 33 Year: 2024 Keywords: organisational justice; distributive justice; procedural justice; interactional justice; job embeddedness; career satisfaction; organisational behaviour. File-URL: http://www.inderscience.com/link.php?id=137305 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:3:p:315-345 Template-Type: ReDIF-Article 1.0 Author-Name: Temesgen Getachew Atilaw Author-X-Name-First: Temesgen Getachew Author-X-Name-Last: Atilaw Author-Name: Daniel Kitaw Author-X-Name-First: Daniel Author-X-Name-Last: Kitaw Title: The impact of innovation inputs on apparel industries' innovation output: evidence from top apparel exporter countries Abstract: Time sensitive nature of apparel industry and consumer's expectation of new products; have put pressure on apparel industries innovation behaviour. The purpose of this study is to investigate the link between innovation inputs to innovation output in apparel industry. This study aspires to identify impact of R&D and non-R&D innovation input activities on innovation outputs based on World Bank enterprise surveys conducted on top four apparel exporting countries; China, Bangladesh, Vietnam, and India. The analytical method divided sample firms into four treatment categories, namely, 'no innovation activities', 'non-R&D innovation activities only', 'R&D innovation activities only', and 'both R&D and non-R&D innovation activities'. The analysis attempts to identify which of the treatment effects promote innovation output. In so doing, IPWRA estimation methods were employed. The notable finding from this study is that irrespective of regional specificities, innovation in apparel industry has a distinctive pattern. Journal: Int. J. of Business Innovation and Research Pages: 534-549 Issue: 4 Volume: 35 Year: 2024 Keywords: non-R&D; innovation input; innovation output; IPWRA; apparel industry. File-URL: http://www.inderscience.com/link.php?id=143196 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:534-549 Template-Type: ReDIF-Article 1.0 Author-Name: Sweta Chauhan Author-X-Name-First: Sweta Author-X-Name-Last: Chauhan Author-Name: Shilpa Wadhwa Author-X-Name-First: Shilpa Author-X-Name-Last: Wadhwa Author-Name: Rahul Raj Author-X-Name-First: Rahul Author-X-Name-Last: Raj Author-Name: Ashish Anand Tripathi Author-X-Name-First: Ashish Anand Author-X-Name-Last: Tripathi Author-Name: Anuj Author-X-Name-First: Author-X-Name-Last: Anuj Title: Mediating effect of employee engagement on the relationship between job satisfaction and organisational commitment in higher education Abstract: In recent years, employee engagement (EE) has gained huge attention in organisations and research activities. For both human resources practitioners and academician's employee engagement is the main focus of interest, and is constantly rated as a major concern of the top management priority list. Employee engagement, on the other hand, has received less attention in Asian higher education institutions. As more Asian firms recognise the value of a productive staff, this study examines the function of employee engagement in mediating the association between job satisfaction and organisational commitment. Employee engagement partially mediates the relationship between job satisfaction and organisational commitment, according to an SEM analysis of 253 online responses from academicians in Uttarakhand. The developed framework was determined to be a suitable fit for the scenario. The findings may persuade higher education policymakers to view employee engagement as an opportunity instead of a liability. Journal: Int. J. of Business Innovation and Research Pages: 517-533 Issue: 4 Volume: 35 Year: 2024 Keywords: job satisfaction; employee engagement; organisational commitment; higher educational institutions; HEI's. File-URL: http://www.inderscience.com/link.php?id=143197 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:517-533 Template-Type: ReDIF-Article 1.0 Author-Name: Hien Vo Van Author-X-Name-First: Hien Vo Author-X-Name-Last: Van Author-Name: Malik Abu Afifa Author-X-Name-First: Malik Abu Author-X-Name-Last: Afifa Author-Name: Trang Le Hoang Van Author-X-Name-First: Trang Le Hoang Author-X-Name-Last: Van Title: Factors determining the intention to use artificial intelligence in accounting in SMEs: evidence from Vietnam Abstract: Artificial intelligence (AI) is a relatively new term in accounting in small and medium enterprises (SMEs) in Vietnam. This study aims to build a theoretical model of factors affecting the intention to use AI in accounting in Vietnamese SMEs based on two famous theories called TAM and TOE. Qualitative research was used with case study method through eight discussions with 12 subjects consisting of accountants, directors and experts who have deep knowledge of accounting and technology along with technique of using saturation point in the sampling process. The results were very interesting when we have expanded the TOE theory with five new discovered factors, which are closely related to accounting (system stability, renewal culture, accountants' capacity, government relevance and finally, training and retraining). It is even more interesting that the attitude toward use factor is removed from the TAM model because of a relatively low approval rate. Journal: Int. J. of Business Innovation and Research Pages: 550-577 Issue: 4 Volume: 35 Year: 2024 Keywords: artificial intelligence; technology acceptance model; TAM; technology adoption; TOE; expanded TOE; accounting innovation; small and medium enterprises; SMEs; Vietnam. File-URL: http://www.inderscience.com/link.php?id=143198 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:550-577 Template-Type: ReDIF-Article 1.0 Author-Name: Anas A. Al Bakri Author-X-Name-First: Anas A. Al Author-X-Name-Last: Bakri Author-Name: Shatha M. Obeidat Author-X-Name-First: Shatha M. Author-X-Name-Last: Obeidat Author-Name: Bader Al-Esmael Author-X-Name-First: Bader Author-X-Name-Last: Al-Esmael Title: Examining volunteering motives, attitudes, and intentions link in mega sport events in the Qatari context Abstract: In this paper we examine people`s intention to volunteer in Mega sports events (MSEs) and activities in Qatar. Particularly, this study focuses on identifying motives to volunteer in MSEs. It also examines a model of possible links between motives to volunteer, attitudes toward volunteering, and volunteering intentions. In order to test the conceptual model of the current study, the quantitative phase includes the distribution and collection of a survey that targeted employees working in Qatari companies. Results of the study identified many motives behind volunteering in Qatar such as helping others and feeling needed. The results showed that there is a significant positive link between volunteering motives and attitudes toward volunteering, a significant positive link between attitudes and volunteering intentions, and a significant positive link between motives and intentions to volunteer. Finally, results showed that the link between motives to volunteer and volunteering intentions is mediated by volunteering attitudes. Journal: Int. J. of Business Innovation and Research Pages: 457-475 Issue: 4 Volume: 35 Year: 2024 Keywords: volunteering; mega; sport; motives; attitudes; intentions; Qatar; human; interactions; culture. File-URL: http://www.inderscience.com/link.php?id=143199 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:457-475 Template-Type: ReDIF-Article 1.0 Author-Name: Sonia Chawla Author-X-Name-First: Sonia Author-X-Name-Last: Chawla Author-Name: Savdeep Vasudeva Author-X-Name-First: Savdeep Author-X-Name-Last: Vasudeva Title: Mobile banking usage and customer loyalty among Indian users: moderating effect of occupation and education Abstract: Internet penetration and digital payments are significant indicators for reaching the goal of financial inclusion and investigating the role of demographic variables is significant to achieve the goal of financial inclusion. The article has analysed the moderating impact of two significant demographic variables, i.e., occupation and education on mobile banking usage and customer loyalty through hierarchical regression analysis. Further, the present research is unique in the perspective that it is based on customer loyalty as the ultimate construct defining mobile banking usage instead of intention to use. Findings of the study reveal that occupation is a significant moderating variable while education does not significantly moderate the relationship between mobile banking usage and loyalty. Results of the study will help the bankers to give due attention to these variables while drafting any strategy to be formulated for increasing usage of mobile banking or creating any loyalty program for its customers. Journal: Int. J. of Business Innovation and Research Pages: 476-496 Issue: 4 Volume: 35 Year: 2024 Keywords: mobile banking usage; customer loyalty; occupation; education; hierarchical regression. File-URL: http://www.inderscience.com/link.php?id=143200 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:476-496 Template-Type: ReDIF-Article 1.0 Author-Name: Yogesh Funde Author-X-Name-First: Yogesh Author-X-Name-Last: Funde Author-Name: Amit Shrivastava Author-X-Name-First: Amit Author-X-Name-Last: Shrivastava Title: Does program loyalty induce brand loyalty? Abstract: Loyalty programs are designed to improve retention rates and increase repeat purchases. The historical research argues that loyalty programs may lead to loyalty towards the loyalty program rather than the brand; these generalisations are not empirically proven. This research will try to test the relationship between program loyalty and its value perception. In addition, researchers seek to assess whether the value perception of the loyalty program indeed impacts brand loyalty. The researchers used the model proposed by Dowling and Uncles (1997). The research used structure equation modelling to establish evidence of the relationship among the three components. It has been found that the value perception of the loyalty program has a positive influence on brand loyalty. In addition, value perception affects brand loyalty by augmenting program loyalty. This indicates a loyalty program with high perceived value will also generate brand loyalty. Thus, as an implication value perception of a loyalty program is a key component of marketing strategy. Journal: Int. J. of Business Innovation and Research Pages: 578-593 Issue: 4 Volume: 35 Year: 2024 Keywords: program loyalty; brand loyalty; value perception; structure equation modelling. File-URL: http://www.inderscience.com/link.php?id=143201 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:578-593 Template-Type: ReDIF-Article 1.0 Author-Name: Jean C. Essila Author-X-Name-First: Jean C. Author-X-Name-Last: Essila Title: A regression model to identify supply chain cost drivers in healthcare and make cost predictions Abstract: Supply chain (SC) is again in the news because of SC disruptions about to jeopardise the 2021 Christmas season in the USA. Although abundant literature on healthcare supply chain management (SCM) exists, most research projects focus on finding cost-reduction strategies. Little research exists on what actually drives cost increases in a specific segment of the healthcare SC. This study analyses SC costs in the primary care sector as an attempt to uncover SC actual cost drivers in that segment beyond the well-known traditional classification so that SCM professionals can prioritise their efforts in resolving one or two most important factors that account for a significant portion of the total cost in that important sector. Using regression analysis and a test of statistical significance, the study determined that in the healthcare sector, inventory (with a <i>p</i>-value of 0.0001), and not transportation (traditionally known as the largest SC cost in all industry SC), is the biggest SC cost driver in primary care SCM. The result might lead to a positive managerial practice change in that segment of the healthcare SCM. Journal: Int. J. of Business Innovation and Research Pages: 497-516 Issue: 4 Volume: 35 Year: 2024 Keywords: supply chain management; SCM; healthcare supply chain; inventory models; supply chain costs; cost drivers. File-URL: http://www.inderscience.com/link.php?id=143202 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:4:p:497-516 Template-Type: ReDIF-Article 1.0 Author-Name: Osama F. Al Kurdi Author-X-Name-First: Osama F. Al Author-X-Name-Last: Kurdi Title: Factors affecting the use of online research collaboration platforms for knowledge sharing: evidence from knowledge-intensive organisations Abstract: There is a need for academics to connect through research communities to increase, share their current knowledge, collaborate, and inform their research efforts. Social media (SM) is fast becoming an essential instrument for knowledge sharing and communication, not only at the organisational level but also for individuals. Few attempts have been made to understand enablers that influence academics at knowledge-based organisations like universities to adopt SM tools for academic research sharing. This quantitative study examined the motivating factors of academics in relation to engaging with other experts in online platforms, using partial least squares equation modelling (PLS-SEM). There were seven variables associated with the study: attitudes towards knowledge, intention to share knowledge, actual sharing of knowledge, perceived behavioural control, self-efficacy, subjective norms, tools, and technology. The findings suggested that academics are likely to engage in online research collaboration due to the desire and attitudes towards sharing knowledge. Journal: Int. J. of Business Innovation and Research Pages: 433-456 Issue: 4 Volume: 33 Year: 2024 Keywords: online research community; knowledge sharing; ResearchGate; academicians; researchers. File-URL: http://www.inderscience.com/link.php?id=137604 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:4:p:433-456 Template-Type: ReDIF-Article 1.0 Author-Name: Nida'a Al-Husban Author-X-Name-First: Nida'a Author-X-Name-Last: Al-Husban Author-Name: Sulieman Ibraheem Shelash Al-Hawary Author-X-Name-First: Sulieman Ibraheem Shelash Author-X-Name-Last: Al-Hawary Title: Electronic archiving quality and employees' performance: the mediating role of organisational development Abstract: This study purposed to investigate the impact of electronic archiving quality on employees' performance in the presence of organisational development as a mediating variable. The qualitative questionnaire was utilised to measure levels and relationships among variables in the ministry of planning and international cooperation. A total of 260 questionnaires were distributed using the complete census method to the employees, whereby 186 questionnaires were returned and used for analysis. By using structural equation modelling (SEM), data have been analysed to test the study hypotheses and meet its objectives. The study results indicated that a significant relationship between electronic archiving quality and both employees' performance and organisational development. Indeed, organisational development was found a mediating variable in the impact relationship between electronic archiving quality and employees' performance. Consequently, the study contributes to highlighting the role of electronic archiving as a factor related to the theory of change that aims to enhance the organisations' ability to cope with rapid change environments. Moreover, the study suggested adopting a digital transformation strategy by providing the developing equipment and supplies for employees to perform their duties in the best way. Journal: Int. J. of Business Innovation and Research Pages: 530-547 Issue: 4 Volume: 33 Year: 2024 Keywords: electronic archiving quality; employees' performance; Ministry of Planning and International Cooperation; organisational development; Jordan. File-URL: http://www.inderscience.com/link.php?id=137605 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:4:p:530-547 Template-Type: ReDIF-Article 1.0 Author-Name: Allysson Allex Araújo Author-X-Name-First: Allysson Allex Author-X-Name-Last: Araújo Author-Name: Pamella Soares Author-X-Name-First: Pamella Author-X-Name-Last: Soares Author-Name: Raphael Saraiva Author-X-Name-First: Raphael Author-X-Name-Last: Saraiva Author-Name: Samuel Câmara Author-X-Name-First: Samuel Author-X-Name-Last: Câmara Author-Name: Jerffeson Souza Author-X-Name-First: Jerffeson Author-X-Name-Last: Souza Title: Cryptoeconomics as a market shaping phenomenon upon business model innovation: a systematic literature review Abstract: An innovative business model (BM) can either create a new market or allow a company to shape new opportunities in the existing market. A new market that has been enabling novel ways of value proposition is the one covered by the BMs based on cryptoeconomics. However, the academic knowledge about cryptoeconomics as a market shaping phenomenon upon business model innovation (BMI) is spread across the literature, and no previous study has systematically reviewed this promising state-of-the-art. In order to clarify how this market has been shaped in practice, we systematically reviewed this literature aiming to identify what topics have been empirically investigated and what are currently the challenges as well as limitations that need further investigations. Evidences from the reviewed studies demonstrate that cryptoassets represent a sparking scenario for BMI research. For practitioners, our findings reveal opportunities for the use of cryptoassets by covering different market segments and value propositions. Journal: Int. J. of Business Innovation and Research Pages: 548-575 Issue: 4 Volume: 33 Year: 2024 Keywords: cryptoeconomics; business model innovation; BMI; blockchain; market shaping; systematic literature review; SLR. File-URL: http://www.inderscience.com/link.php?id=137606 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:4:p:548-575 Template-Type: ReDIF-Article 1.0 Author-Name: M. Dileep Kumar Author-X-Name-First: M. Dileep Author-X-Name-Last: Kumar Author-Name: Vinod Sharma Author-X-Name-First: Vinod Author-X-Name-Last: Sharma Author-Name: Chandan Maheshkar Author-X-Name-First: Chandan Author-X-Name-Last: Maheshkar Title: Sustainable transport: co-creation of business with customer perceived values Abstract: The selection of a mode of transport is varying based on the satisfaction commuters derived during their journey. Due to heavy traffic jams on-peak hours, commuters are switching over from road transport to rail transport. Nevertheless, such change of mode of transport is not permanent, since their intention to make use of one mode of transport rests with several aspects such as overall service quality, train fare, customer satisfaction, and the likes. Expectation disconfirmation theory states that the satisfaction of the customers depends on confirming the expectation of the customer. The study follows quantitative research with a cross-sectional design with the application of PLS-SEM, to explain the relationship between independent and dependent variables selected. The study provides practical and theoretical implications facilitating better managerial decisions to the Klang valley mass rapid transit (MRT) organisation, which facilitates better public transport appreciation from the customers. Journal: Int. J. of Business Innovation and Research Pages: 457-484 Issue: 4 Volume: 33 Year: 2024 Keywords: mass rapid transport; perceived value; customer satisfaction; train fare; behavioural intention; expectation disinformation theory. File-URL: http://www.inderscience.com/link.php?id=137607 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:4:p:457-484 Template-Type: ReDIF-Article 1.0 Author-Name: Prashant Goyal Author-X-Name-First: Prashant Author-X-Name-Last: Goyal Author-Name: Anjali Krishna Author-X-Name-First: Anjali Author-X-Name-Last: Krishna Author-Name: Eshwar Inuganti Author-X-Name-First: Eshwar Author-X-Name-Last: Inuganti Author-Name: Nitin Sankaran Author-X-Name-First: Nitin Author-X-Name-Last: Sankaran Author-Name: Shivam Nathani Author-X-Name-First: Shivam Author-X-Name-Last: Nathani Author-Name: Sonali Jajodia Author-X-Name-First: Sonali Author-X-Name-Last: Jajodia Title: A developmental study to create use cases to address the financial and other relevant issues faced by millennials through account aggregation Abstract: The role of the study was to determine the gaps felt by millennials in the established commercial system and, consequently create use cases for bridging the existing gaps wherever possible through account aggregation. Account aggregation is a process that promotes structured financial data sharing from financial information providers (FIPs) to financial information users (FIUs), which retain a log of the consent provided and offering the ability to withdraw or manage the consent originally provided by the client. The research paper revolves around identifying the possibilities of solving existing financial issues through account aggregation. Hence, the research was based on a survey conducted on the millennial population, which was further classified into three categories for the study. The study led to the development of use cases in various sectors that can be utilised in developing the account aggregator ecosystem. Journal: Int. J. of Business Innovation and Research Pages: 506-529 Issue: 4 Volume: 33 Year: 2024 Keywords: account aggregation; data encryption; data privacy; financial information providers; FIPs; financial information users; FIUs; millennials. File-URL: http://www.inderscience.com/link.php?id=137608 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:4:p:506-529 Template-Type: ReDIF-Article 1.0 Author-Name: Ubais Parayil Iqbal Author-X-Name-First: Ubais Parayil Author-X-Name-Last: Iqbal Author-Name: Alen Kuriakose Author-X-Name-First: Alen Author-X-Name-Last: Kuriakose Author-Name: Elsa Joseph Author-X-Name-First: Elsa Author-X-Name-Last: Joseph Title: Exploring the experience of rural women entrepreneurs in Kerala Abstract: Women entrepreneurship literature is gaining momentum in recent years due its dynamic characteristics and multi-disciplinary scope. This study sought to trace the expectations and challenges of women entrepreneurs in the rural areas of Kerala, India. The study has used an exploratory research design and collected qualitative data by using semi-structured interview. The study revealed that financial crisis, the desire to own a business, changing social outlook on gender stereotypes, encouragement from community-based organisations and support from family as the major drivers that motivate the rural women in Kerala to embrace entrepreneurship. The results of the study also assert that the rural women in Kerala are facing obstacles in the form of funding and managing capital, better infrastructure, patriarchal stigma, lack of awareness about different aspects of running a business and long hours of work. Affordable and accessible banking and support for marketing are the major expectations delineated in this study. Journal: Int. J. of Business Innovation and Research Pages: 485-505 Issue: 4 Volume: 33 Year: 2024 Keywords: rural women entrepreneurship; driving factors; gender stereotypes; expectations and barriers. File-URL: http://www.inderscience.com/link.php?id=137609 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:4:p:485-505 Template-Type: ReDIF-Article 1.0 Author-Name: João Miguel Oliveira Cotrim Author-X-Name-First: João Miguel Oliveira Author-X-Name-Last: Cotrim Author-Name: Francisco Guilherme Nunes Author-X-Name-First: Francisco Guilherme Author-X-Name-Last: Nunes Title: Entrepreneurial organisational identity in the sharing economy: an identity claims and legitimacy granting approach Abstract: As an emergent phenomenon offering pathways towards sustainability, the sharing economy is a generic category representing multiple entrepreneurial ventures or sharing-based programs (SBPs). To become viable, SBPs must position themselves regarding, and obtain legitimacy from, other stakeholders. The nature of this self-presentation strategy and legitimacy granting process is mostly unknown. This paper aims to fill this gap by analysing how 40 SBP present themselves and the nature of legitimacy granted by 95 stakeholders to four prototypical SBPs. Results reveal that SBPs claim to be a part of a global movement, acting as agents of change in contemporary matters: the widespread prevalence of information technologies; the desirability of empowering people; social cohesion as a requirement in a globalised world; sustainability as a precondition of a more auspicious world. External audiences have granted legitimacy to SBPs through four types of legitimation: sameness, distinctiveness, cognitive and, to a less extent, socio-political. Journal: Int. J. of Business Innovation and Research Pages: 62-86 Issue: 1 Volume: 35 Year: 2024 Keywords: sharing economy; identity claims; legitimacy granting; SBPs; prototypical entrepreneurial organisations; stakeholders. File-URL: http://www.inderscience.com/link.php?id=141463 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:62-86 Template-Type: ReDIF-Article 1.0 Author-Name: Farhana Abdullah Author-X-Name-First: Farhana Author-X-Name-Last: Abdullah Author-Name: Haniruzila Hanifah Author-X-Name-First: Haniruzila Author-X-Name-Last: Hanifah Author-Name: Ali Vafaei-Zadeh Author-X-Name-First: Ali Author-X-Name-Last: Vafaei-Zadeh Author-Name: Khaled Nawaser Author-X-Name-First: Khaled Author-X-Name-Last: Nawaser Title: Investigating the effect of human resource practices on job crafting and work engagement towards innovative work behaviour in the airline industry Abstract: This research aimed at investigating the roles of human resource practices on work engagement and job crafting towards innovative work behaviour in airline industry. A total of 119 usable questionnaires were obtained for the final data analysis using partial least squares structural equation modelling (PLS-SEM). The findings indicated that HR practices had a positive impact towards work engagement. However, the effect of HR practices on job crafting was found to be insignificant while surprisingly work engagement had a strong and positive impact towards job crafting. Besides, the effect of job crafting and work engagement on innovative work behaviour found to be significantly positive. The survey findings contribute to literature on the relationship between HR practices, work engagement, job crafting, and innovative work behaviour. The present study offers top management of the airline industry a vital insight into the variables significantly improving the innovative work behaviour among employees. Journal: Int. J. of Business Innovation and Research Pages: 137-155 Issue: 1 Volume: 35 Year: 2024 Keywords: human resource practices; work engagement; job crafting; innovative work behaviour; IWB; airline industry. File-URL: http://www.inderscience.com/link.php?id=141464 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:137-155 Template-Type: ReDIF-Article 1.0 Author-Name: Mujahed Hani Ali Altahrawi Author-X-Name-First: Mujahed Hani Ali Author-X-Name-Last: Altahrawi Author-Name: Mohammad Nassar Dieb Almarshad Author-X-Name-First: Mohammad Nassar Dieb Author-X-Name-Last: Almarshad Author-Name: Mosa Qasem Hasan Al-Qaryouti Author-X-Name-First: Mosa Qasem Hasan Author-X-Name-Last: Al-Qaryouti Author-Name: Majdi Azzam Al-habash Author-X-Name-First: Majdi Azzam Author-X-Name-Last: Al-habash Title: Impact of business intelligence capabilities on competitive performance of pharmaceutical manufacturing companies in Jordan Abstract: This study aimed to shed light on the impact of business intelligence capabilities as one of the methodologies dedicated to dealing with dynamic environments on competitive performance. The study population was represented by managers working in pharmaceutical manufacturing companies as it is one of the leading industrial fields in Jordan. A sample of 1,458 managers was reached. In this study, structural equation modelling (SEM) was used for data analysis and hypothesis testing. The results showed that business intelligence capabilities had a positive impact on competitive performance. Accordingly, this study contributes to developing the theory of dynamic capabilities supported by modern technology, as well as it urges managers to increase the skill of employees to interact and use systems supported by information technology by providing training programs and seminars that contribute to increasing their awareness of the conditions of the dynamic business environment. Journal: Int. J. of Business Innovation and Research Pages: 1-18 Issue: 1 Volume: 34 Year: 2024 Keywords: business intelligence capabilities; BIC; competitive performance; pharmaceuticals manufacturing companies; Jordan. File-URL: http://www.inderscience.com/link.php?id=138137 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:1:p:1-18 Template-Type: ReDIF-Article 1.0 Author-Name: Sikha Sadani Author-X-Name-First: Sikha Author-X-Name-Last: Sadani Author-Name: Chandana Goswami Author-X-Name-First: Chandana Author-X-Name-Last: Goswami Title: A pre-merger study on perception and experience of employees working in public sector banks in India Abstract: The purpose of the paper is to study the perception and experience of bank employees prior to the merger of ten public sector banks into four, which took place in April 2020. The study focused on five dimensions - communication and awareness about merger, general view on merger, expectations on benefits, insecurities pertaining to merger and employee satisfaction before merger. Independent sample t-test and ANOVA were used to check for the differences in perception of anchor bank and amalgamating bank employees and across five demographic variables. Empirical findings indicate changes bring psychological discomfort which is evident through low expectations about benefits and higher insecurities related to the job. The study found similarity in the perception of anchor bank and amalgamating bank employees. The study will help understand employees' psychology prior merger and take necessary measures to reduce uncertainties, insecurities, boost their morale and enhance commitment towards their job. Journal: Int. J. of Business Innovation and Research Pages: 105-122 Issue: 1 Volume: 35 Year: 2024 Keywords: banking sector; merger; employees; perception; public sector; India; experience; employee satisfaction; psychology; insecurity; India. File-URL: http://www.inderscience.com/link.php?id=141465 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:105-122 Template-Type: ReDIF-Article 1.0 Author-Name: Idris Na'umma Abdullahi Author-X-Name-First: Idris Na'umma Author-X-Name-Last: Abdullahi Author-Name: Mohd Heikal Husin Author-X-Name-First: Mohd Heikal Author-X-Name-Last: Husin Author-Name: Ahmad Suhaimi Baharudin Author-X-Name-First: Ahmad Suhaimi Author-X-Name-Last: Baharudin Title: Determinants of Facebook adoption as a marketing strategy among services-sector in north-western Nigeria Abstract: Despite the benefits of Facebook to small and medium enterprises (SMEs), little is known about the determinants of Facebook adoption by SMEs in developing countries. This paper investigates the effect of relative advantage, perceived risks, top management support, organisational readiness, competitive pressure, and government support on Facebook adoption using data from 153 decision-makers of service SMEs in north-western Nigeria. The technology-organisation-environment framework (TOE) was utilised as a theoretical basis. Data was collected via an online survey and analysed using SmartPLS 3.2.8. Relative advantage, top management support, organisational readiness, and government support showed a significant and positive effect on Facebook adoption. Perceived risk was found to have a significant negative impact, while competitive pressure does not influence Facebook adoption. Findings from this research can be used by managers, SME owners, and policymakers in Nigeria to improve the Facebook adoption by SMEs in the services sector of north-western Nigeria. Journal: Int. J. of Business Innovation and Research Pages: 41-63 Issue: 1 Volume: 34 Year: 2024 Keywords: Facebook adoption; service sector; small and medium enterprises; SMEs; Nigeria; marketing strategy. File-URL: http://www.inderscience.com/link.php?id=138138 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:1:p:41-63 Template-Type: ReDIF-Article 1.0 Author-Name: Aarushi Jain Author-X-Name-First: Aarushi Author-X-Name-Last: Jain Author-Name: Akhil Damodaran Author-X-Name-First: Akhil Author-X-Name-Last: Damodaran Author-Name: Rupesh Kumar Author-X-Name-First: Rupesh Author-X-Name-Last: Kumar Author-Name: Deepak Bangwal Author-X-Name-First: Deepak Author-X-Name-Last: Bangwal Title: Stakeholder perception on challenges of artificial Intelligence implementation in Indian aviation industry: a focus group study Abstract: Artificial intelligence (AI) is regarded as an emerging and new face of modern technology or science. Although it has existed for decades, its presence and exigency have been realised recently, especially due to COVID-19. Global economies are experiencing and witnessing the Industrial Revolution 4.0. It becomes predominant for the aviation industry to take automation and AI and robotics one step ahead to develop an intelligent industry. The study is an attempt to understand the status of the Indian airport sector to identify where the industry is lacking in terms of technology, infrastructure, and standards and recommended practices (SARPs). This will further help to identify best practices that will improve AI implementation in the Indian airport sector. The experts are invited to understand their perception of AI and the challenges in implementing AI in the aviation industry post-COVID-19 pandemic with the help of a focus group discussion. The major themes are identified from the discussion, namely: the agility of the organisation, stakeholders' confidence, regulatory challenges, organisation capability. Hence, the study has some critical managerial implications of the identified factors. Journal: Int. J. of Business Innovation and Research Pages: 1-16 Issue: 1 Volume: 35 Year: 2024 Keywords: artificial intelligence; aviation industry; technology; focus group study; India; airports; COVID-19; Industry 4.0. File-URL: http://www.inderscience.com/link.php?id=141466 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:1-16 Template-Type: ReDIF-Article 1.0 Author-Name: Aashish Bhardwaj Author-X-Name-First: Aashish Author-X-Name-Last: Bhardwaj Author-Name: Anu Gupta Author-X-Name-First: Anu Author-X-Name-Last: Gupta Author-Name: Samira Tawangar Author-X-Name-First: Samira Author-X-Name-Last: Tawangar Title: CSR in engineering education: evidences from India and abroad Abstract: Corporate social responsibility (CSR) aligns a company's social and environmental activities with business purposes and values. Companies extend help for building social infrastructure, helping local communities, improving workplace conditions for labours and economic development at large. All these activities improve company's market value and help in gaining competitive advantages over other companies in same segment. This paper presents activities extended by companies (mainly software companies) for supporting the technical education and their effect on the society. Notable CSR projects from the prominent companies have been identified and their contribution to the technical education has been presented from the Indian as a well as global perspective. All such CSR initiatives help to mitigate risks, enhance reputation and contribute to business results. At the same time, benefits to engineering students include their work experience on live project, international certifications and tag of 'industry ready' recruits. This also establishes a motivation of faculty members by upgrading knowledge through recent trends in industry, sabbaticals, and skills development programs. The over-all contribution is towards the success of technical education eco-systems. Journal: Int. J. of Business Innovation and Research Pages: 19-40 Issue: 1 Volume: 34 Year: 2024 Keywords: corporate social responsibility; CSR; corporate philanthropy; Microsoft IT Academy; TEALS; Infosys campus connect; Cisco Networking Academy; India. File-URL: http://www.inderscience.com/link.php?id=138139 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:1:p:19-40 Template-Type: ReDIF-Article 1.0 Author-Name: Chiehwen Ed Hsu Author-X-Name-First: Chiehwen Ed Author-X-Name-Last: Hsu Author-Name: S. Yeshwant Raj Author-X-Name-First: S. Yeshwant Author-X-Name-Last: Raj Author-Name: Carlone Mitchell Author-X-Name-First: Carlone Author-X-Name-Last: Mitchell Title: How organisation attractiveness drives millennial job seekers: exploring corporate social responsibility on job pursuit intentions Abstract: The contemporary working environment is changing fast, partly because of the inflow of younger generation workers, known as millennials. The study focuses on the communication efforts of potential job seekers in our generation on corporate social responsibility and employee culture. Millennials are establishing workplaces where cross-functional and cross-contact may be efficient and successful and provide new skills and values for workplaces and management. The present work adopts signal theory guiding ideas. A fictionalised site with manipulated information on corporate social responsibility and employees' cultural use was done among millennial job seekers from Asia and North America; 147 students aged 19 to 35 years were utilised for this study. The participants were then asked using an online questionnaire to score the organisation's attractiveness. The results of the study demonstrate that knowledge and the culture of the employee expressing social responsibility have a beneficial impact on the organisation's attraction for millennials. Journal: Int. J. of Business Innovation and Research Pages: 41-61 Issue: 1 Volume: 35 Year: 2024 Keywords: corporate social responsibility; CSR; millennials; person-organisation fit; POF; signal theory; organisational behaviour. File-URL: http://www.inderscience.com/link.php?id=141467 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:41-61 Template-Type: ReDIF-Article 1.0 Author-Name: Malik Abu Afifa Author-X-Name-First: Malik Abu Author-X-Name-Last: Afifa Author-Name: Hien Vo Van Author-X-Name-First: Hien Vo Author-X-Name-Last: Van Author-Name: Trang Le Hoang Van Author-X-Name-First: Trang Le Hoang Author-X-Name-Last: Van Title: Digitalisation in accounting according to accountants' perception: an extended TAM model Abstract: The main purpose of this study is to investigate whether accountants' knowledge and skills about technology affect the level of digitalisation in accounting using the expanded TAM model. The study data was collected using an online questionnaire, where it sent randomly to 1,200 listed companies in Vietnam (one questionnaire for each company). The findings of this study indicated that skills about technology were positively linked with the level of digitalisation in accounting and had a stronger influence than knowledge and perceived usefulness about that technology. Besides, the level of digitalisation in accounting was not linked with perceived ease of use. Further findings showed the importance of perceived usefulness as it plays mediating role in the relationship between both technological knowledge and skills with the level of digitalisation in accounting. Finally, in the trend of digitalisation, Vietnamese companies should apply digital technology to maintain their competitive advantage and ensure their survival. Journal: Int. J. of Business Innovation and Research Pages: 64-89 Issue: 1 Volume: 34 Year: 2024 Keywords: accountant knowledge; accountant skills; technology; digitalisation; accounting; extended TAM. File-URL: http://www.inderscience.com/link.php?id=138140 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:1:p:64-89 Template-Type: ReDIF-Article 1.0 Author-Name: Jitendar Kumar Author-X-Name-First: Jitendar Author-X-Name-Last: Kumar Author-Name: Ayush Vyas Kukkillaya Author-X-Name-First: Ayush Vyas Author-X-Name-Last: Kukkillaya Author-Name: Murumuru Naga Lohitha Author-X-Name-First: Murumuru Naga Author-X-Name-Last: Lohitha Author-Name: M. Rahul Author-X-Name-First: M. Author-X-Name-Last: Rahul Author-Name: D. Felsia Author-X-Name-First: D. Author-X-Name-Last: Felsia Author-Name: Avi Chaudhary Author-X-Name-First: Avi Author-X-Name-Last: Chaudhary Title: A study of revenue model for monetisation of the digital asset Abstract: The primary purpose of this research is to identify the sustainable revenue model when an automobile company wants to transform and digitise its mobility services using a digital asset and to find the tipping point of the customers. Finding a revenue model is imperative and should be the first step of a business plan because it gives us a definite plan on revenue sources. Various revenue models of the companies were studied before and after the transformation, also after the implementation of the different revenue model, factor analysis is employed on the primary data collected. Based on the interpretations from the primary data for the tipping point, online sales with some offline touch points are preferred. The consumers vote quality and safety as utmost importance. The software as a service (SaaS) revenue model is recommended. Journal: Int. J. of Business Innovation and Research Pages: 17-40 Issue: 1 Volume: 35 Year: 2024 Keywords: automotive industry; customer-buying behaviour; mobility services; monetisation of a digital asset; revenue model; the tipping point. File-URL: http://www.inderscience.com/link.php?id=141468 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:17-40 Template-Type: ReDIF-Article 1.0 Author-Name: Guido Migliaccio Author-X-Name-First: Guido Author-X-Name-Last: Migliaccio Author-Name: Pietro Pavone Author-X-Name-First: Pietro Author-X-Name-Last: Pavone Title: Innovativeness in the economic system: the Italian experience Abstract: The innovative potential of modern economic systems has become a fundamental variable. This study examines the profitability of innovative start-ups in the Italian ecosystem, considering the period 2014-2018 period, with a focus on early stages of business. To this end, profitability dynamics are analysed in four cohorts, through statistical methods. The disaggregation into cohorts allows a better understanding of the phenomenon, considering that research has often studied innovativeness in general terms. The results show that the general profitability is characterised by increasing average values, although some fluctuating trends that confirm that in the early stages of development start-ups typically suffer from a strong nonstationary adjustment process towards a potential steady state. Journal: Int. J. of Business Innovation and Research Pages: 109-138 Issue: 1 Volume: 34 Year: 2024 Keywords: profitability performance; innovative start-ups; financial statement analysis; ratios; analysis of variance; Italian. File-URL: http://www.inderscience.com/link.php?id=138141 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:1:p:109-138 Template-Type: ReDIF-Article 1.0 Author-Name: Ulaganathan Subramanian Author-X-Name-First: Ulaganathan Author-X-Name-Last: Subramanian Author-Name: Nursyaza Elmaliyana Nabilah Ali Rahman Author-X-Name-First: Nursyaza Elmaliyana Nabilah Ali Author-X-Name-Last: Rahman Title: An exploratory study on the use of adopting blockchain technology in accounting Abstract: Blockchain technology is a suitable tool for accounting; it begins with recording every transaction that is immutable and maintains a permanent record of transactions. This process helps in keeping a complete audit trail of transactions. Blockchain helps to track information easily without consuming much time. Blockchain offers ample opportunities to redesign the business system and can alter the landscape of the accounting profession. This paper reviews how blockchain's implementation expedites the process for accountants and examines its long-lasting implications. It further discusses how the early movers adopted blockchain technology and identified its drawbacks and openings for the accounting profession. The paper also makes recommendations for accountants to familiarise, adjust, and uplift themselves to the role of strategic partners in blockchain implementation and explains how it adds value to the organisation's opportunities and challenges in applying blockchain technology to accounting and auditing. Journal: Int. J. of Business Innovation and Research Pages: 87-104 Issue: 1 Volume: 35 Year: 2024 Keywords: accounting; blockchain technology; early movers. File-URL: http://www.inderscience.com/link.php?id=141469 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:87-104 Template-Type: ReDIF-Article 1.0 Author-Name: Kadambini Katke Author-X-Name-First: Kadambini Author-X-Name-Last: Katke Author-Name: V.S. Harshith Babu Author-X-Name-First: V.S. Harshith Author-X-Name-Last: Babu Title: Robotic process automation adoption challenges in Indian IT and BPO sector - TAM perspective Abstract: Since a decade ago, the robotic automation process has failed to record the required recognition and wide acceptance, even after claiming value and operational benefit to all stakeholders. Robotic process automation (RPA) failure is a common occurrence. It is required to identify the hurdle in the technology adoption process. This research paper attempts to test the widely cited technology acceptance model (Davis, 1989) to robotic process automation adoption among IT and BPO employees in India. Perceived usefulness and perceived ease of use are the two drivers that impact technology adoption (TAM and TAM2). This study makes an attempt to relate the model with behavioural intentions of RPA adoption. The primary results support that perceived usefulness does not influence the behavioural intention whereas perceived ease of use and subjective norms positively influence the behavioural intention of IT and BPO employees towards RPA technology adoption. Journal: Int. J. of Business Innovation and Research Pages: 123-136 Issue: 1 Volume: 35 Year: 2024 Keywords: technology adoption; behavioural intention; robotic process automation; RPA. File-URL: http://www.inderscience.com/link.php?id=141470 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:1:p:123-136 Template-Type: ReDIF-Article 1.0 Author-Name: Geetika Jain Author-X-Name-First: Geetika Author-X-Name-Last: Jain Author-Name: Archana Shrivastava Author-X-Name-First: Archana Author-X-Name-Last: Shrivastava Author-Name: Mohsen Brahmi Author-X-Name-First: Mohsen Author-X-Name-Last: Brahmi Title: Consumer acceptance toward blockchain technology for anti-counterfeiting: hype, credence or future? Abstract: Blockchain, a decentralised protocol, is broadly considered to have a huge innovation potential in all fields. To date, it is largely in the banking arena where blockchain use cases have been identified. One of the most convincing objectives of using blockchain technology for the purpose of anti-counterfeiting is its ability to detect an error and eliminate any fraudulent activity. Use of the blockchain technology will be revolutionary in the fashion industry, where difficulty in identification and lack of transparency are major challenges. Implementation of blockchain is a long-term project as it depends on network effects as well as on defining the regulatory conditions. This study is an attempt to understand the customers' acceptance towards implementation of blockchain technology for anti-counterfeiting for branded fashion accessories through the unified theory of acceptance and use of technology (UTAUT). Journal: Int. J. of Business Innovation and Research Pages: 90-108 Issue: 1 Volume: 34 Year: 2024 Keywords: consumer acceptance; blockchain technology; innovation; anti-counterfeit; UTAUT. File-URL: http://www.inderscience.com/link.php?id=138144 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:1:p:90-108 Template-Type: ReDIF-Article 1.0 Author-Name: Mehmet Kiziloglu Author-X-Name-First: Mehmet Author-X-Name-Last: Kiziloglu Author-Name: Mohammad Ali Yousef Yamin Author-X-Name-First: Mohammad Ali Yousef Author-X-Name-Last: Yamin Title: The role of organisational culture and decision making in achieving organisational innovative capability and organisational performance: the moderating role of allocentrism Abstract: This study strives to investigate factor influence on organisation innovative capability and organisational performance with an integrative research model that combines factors such as organisational culture, decision-making style and allocentrism. For research design, researcher has followed quantitative research approach under positivist paradigm. Sample size is computed with prior-power analysis. Using convenience sampling approach 299 valid responses were received from respondents. Data were analysed with latest statistical approach namely structural equation modelling (SEM). Results indicate that the research model has substantial variance R<SUP align="right"><SMALL>2</SMALL></SUP> 79.7% in organisational innovative capability. Theoretically, these findings enrich organisational culture and decision-making style literature. Practically, this research suggests that factors like allocentrism, culture adaptability and culture consistency are the most influential factors for managerial consideration. Journal: Int. J. of Business Innovation and Research Pages: 166-189 Issue: 2 Volume: 34 Year: 2024 Keywords: organisational innovative capability; organisational culture; decision making style; allocentrism; structural equation modelling; SEM. File-URL: http://www.inderscience.com/link.php?id=138953 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:166-189 Template-Type: ReDIF-Article 1.0 Author-Name: Fuad N. Al-Shaikh Author-X-Name-First: Fuad N. Author-X-Name-Last: Al-Shaikh Title: Business ethics-strategic performance linkage: evidence from Jordan Abstract: This research aimed at investigating the mediating effect of ethical culture on the relationship between business ethics and financial performance. The population of the study consisted of 193 business companies listed on the Amman Stock Exchange. Performance measurement relied on data for the years (2016-2018) that were available at the time of conducting the study. A questionnaire was designed to measure the independent and the mediating variables. The Statistical Package for Social Sciences (SPSS) version 22 was used to process and analyse the data. The results showed that business ethics have an effect on financial performance, and ethical culture was found not mediating the effect of business ethics on financial performance. Based on the findings, the study concluded with some recommendations for practitioners and future research. Journal: Int. J. of Business Innovation and Research Pages: 258-276 Issue: 2 Volume: 34 Year: 2024 Keywords: business ethics; strategic performance; ethical culture; Jordan. File-URL: http://www.inderscience.com/link.php?id=138954 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:258-276 Template-Type: ReDIF-Article 1.0 Author-Name: K.V. Ansab Author-X-Name-First: K.V. Author-X-Name-Last: Ansab Author-Name: S. Pavan Kumar Author-X-Name-First: S. Pavan Author-X-Name-Last: Kumar Title: The role of anticipated guilt in consumer adoption of eco-innovation Abstract: Consumer emotions have been explored from a broader perspective. However, the influence of specific emotions (such as guilt) in consumer decision-making remains ambiguous. Also, studies on the role of anticipated emotions are still in its early stages in consumer behaviour. Guilt is one of the most relevant negative emotion which influences sustainable behaviour of consumers. Literature review revealed that guilt is less researched in the context of green consumer behaviour. In this article, authors focus on anticipated emotion, specifically, 'anticipated guilt' and its role in the adoption intention of eco-innovation. An extensive literature review was undertaken, and a theoretical framework is proposed using theory of planned behaviour (TPB) and anticipated guilt. This article brings forth the attention of researchers towards consumer emotions and calls for further research on anticipated emotions in eco-innovation adoption. This study emphasises the influence of anticipated guilt on adoption intention towards eco-innovation. Journal: Int. J. of Business Innovation and Research Pages: 190-216 Issue: 2 Volume: 34 Year: 2024 Keywords: anticipated emotions; guilt; anticipated guilt; eco-innovation adoption; theory of planned behaviour; TPB; green consumer behaviour. File-URL: http://www.inderscience.com/link.php?id=138955 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:190-216 Template-Type: ReDIF-Article 1.0 Author-Name: Mpho M. Gaosegelwe Author-X-Name-First: Mpho M. Author-X-Name-Last: Gaosegelwe Author-Name: Gladness L. Monametsi Author-X-Name-First: Gladness L. Author-X-Name-Last: Monametsi Title: Innovation and performance: case study of a bank in Botswana Abstract: The purpose of this study is to determine the relationship between innovation, and bank performance. Factor analysis was used to ascertain the reliability of the survey instrument used in the study. Principal components analysis was used to identify and compute composite scores for the factors underlying the scale. The hypotheses were tested using regression analysis to ascertain the relationships of the three-predictor variables with that of the dependent variable. The finding of the factor analysis revealed robustness of the measurement scale, and the scale was found to be moderately internally consistent. Results of the regression analysis showed that product innovation and process innovation are moderate predictors of performance of the bank. In contrast, organisational innovation proved to be a weak predictor of performance. The findings of the study suggest that to improve performance, banks should introduce more innovative products and innovate their processes of delivery to customers. Journal: Int. J. of Business Innovation and Research Pages: 217-234 Issue: 2 Volume: 34 Year: 2024 Keywords: innovation; bank performance; product innovation; process innovation; organisational innovation; Botswana. File-URL: http://www.inderscience.com/link.php?id=138956 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:217-234 Template-Type: ReDIF-Article 1.0 Author-Name: H. Hartini Author-X-Name-First: H. Author-X-Name-Last: Hartini Author-Name: A. Fakhrorazi Author-X-Name-First: A. Author-X-Name-Last: Fakhrorazi Author-Name: Muhamad Fairuz Ahmad Jasmi Author-X-Name-First: Muhamad Fairuz Ahmad Author-X-Name-Last: Jasmi Author-Name: Yudi Fernando Author-X-Name-First: Yudi Author-X-Name-Last: Fernando Author-Name: Kamarul Azman Khamis Author-X-Name-First: Kamarul Azman Author-X-Name-Last: Khamis Title: Social intelligence and individual work performance: a mediator model of Islamic work ethics Abstract: The application of Islamic work ethics, especially in Islamic countries, has gained considerable attention among scholars further to analyse this variable's influence on various work outcomes. The purpose of this paper is to investigate the relationship between social intelligence (SQ) and individual work performance (IWP) with the mediating role of Islamic work ethics (IWEs) among Malaysian public service employees. The primary data were gathered from respondents using a self-administered questionnaire. A total of 450 questionnaires were distributed, and 174 were usable for further investigation. The purposive sampling method was applied to select the respondents. In analysing the data, we used the PLS-SEM, and the results show that IWE partially mediates the relationship between individual work performance and SQ. The findings provide insight into the critical role of IWE and SQ in improving employee's work performance. Thus, public service organisations in Malaysia should provide positive reinforcements for learning and improving IWE and SQ in the workplace. Journal: Int. J. of Business Innovation and Research Pages: 235-257 Issue: 2 Volume: 34 Year: 2024 Keywords: Islamic work ethics; IWEs; social intelligence; work performance; Malaysian public employees. File-URL: http://www.inderscience.com/link.php?id=138957 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:235-257 Template-Type: ReDIF-Article 1.0 Author-Name: Mohammad Hossein Azadi Author-X-Name-First: Mohammad Hossein Author-X-Name-Last: Azadi Author-Name: Khaled Nawaser Author-X-Name-First: Khaled Author-X-Name-Last: Nawaser Author-Name: Ali Vafaei-Zadeh Author-X-Name-First: Ali Author-X-Name-Last: Vafaei-Zadeh Author-Name: Seyed Najmodin Mousavi Author-X-Name-First: Seyed Najmodin Author-X-Name-Last: Mousavi Author-Name: Razieh Bagherzadeh Khodashahri Author-X-Name-First: Razieh Bagherzadeh Author-X-Name-Last: Khodashahri Author-Name: Haniruzila Hanifah Author-X-Name-First: Haniruzila Author-X-Name-Last: Hanifah Title: Investigating antecedents of customer relationship management using interval type-2 fuzzy FMEA approach Abstract: Nowadays, processes of customer identification, selection, acquisition, development, and retention are advantageous for organisations. However, poor understanding of customer relationship management (CRM) by businesses is one of the problems raised in this field. Thus, this study sheds light on the antecedents of CRM using type-2 fuzzy failure mode and effects analysis (FMEA). Following the review of the relevant literature and experts' opinions, 29 essential factors within a total number of seven domains were identified. The weight of the risk factors was assessed via type-2 fuzzy analytic hierarchy process (AHP), and they were then prioritised through the type-2 fuzzy technique for order of preference by similarity to ideal solution (TOPSIS). The results of the study revealed that the domains of organisational knowledge management, integrity in information systems, and focus on profitable customers had a more relative degree of closeness than four other domains. Journal: Int. J. of Business Innovation and Research Pages: 139-165 Issue: 2 Volume: 34 Year: 2024 Keywords: customer relationship management; antecedents of CRM; failure mode and effects analysis; FMEA; type-2 fuzzy; TOPSIS; type-2 fuzzy analytic hierarchy process; AHP. File-URL: http://www.inderscience.com/link.php?id=138959 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:139-165 Template-Type: ReDIF-Article 1.0 Author-Name: S. Prasanna Author-X-Name-First: S. Author-X-Name-Last: Prasanna Author-Name: V. Mariappan Author-X-Name-First: V. Author-X-Name-Last: Mariappan Author-Name: K.A. Asraar Ahmed Author-X-Name-First: K.A. Asraar Author-X-Name-Last: Ahmed Author-Name: V.S. Damodharan Author-X-Name-First: V.S. Author-X-Name-Last: Damodharan Title: The security environment in Indian commercial banks: an employee's information security behaviour perspective Abstract: The drastic changes in technology profoundly influence organisational performance in the ICT-dominated business environment; hence, no organisation can afford to undermine technology adoption in their operations and management. However, while such technologies have benefited organisations immensely, they are not free from concerns, especially related to information security threats from outside and within the organisation, including the employees. The current study explores the information security issues emanating from employees' information security awareness, attitude, policies, and employees' information security behaviour. A structured questionnaire was administered among 420 public and private sector bank employees, and 389 responses were considered for the final analysis. Results from the structured equation modelling analysis indicate that employees' attitudes towards subjective norms and information security profoundly and positively influence their information security behaviour. Information security policy (ISP) characteristics and awareness have played an important role in shaping employees' attitudes towards ISP compliance. The findings also provide insight into factors that do not influence employees' information security behaviours (ISB) that can help the bank management improve in this area with a suitable policy framework in the future. Journal: Int. J. of Business Innovation and Research Pages: 277-298 Issue: 2 Volume: 34 Year: 2024 Keywords: information security behaviour; ISB; information security policy; ISP; information security awareness; subjective norms; cognitive evaluation theory; theory of planned behaviour. File-URL: http://www.inderscience.com/link.php?id=138960 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbire:v:34:y:2024:i:2:p:277-298 Template-Type: ReDIF-Article 1.0 Author-Name: Reetu Author-X-Name-First: Author-X-Name-Last: Reetu Author-Name: Anshu Yadav Author-X-Name-First: Anshu Author-X-Name-Last: Yadav Author-Name: Kulbir Singh Redhu Author-X-Name-First: Kulbir Singh Author-X-Name-Last: Redhu Title: Effect of job satisfaction on organisational effectiveness of the IT sector Abstract: The physical and psychological health of individuals working in the IT sector is adversely affected due to their hectic and stressful working schedules. Hence, the prime importance of the management is to understand the factors affecting physical health, mental wellbeing and satisfaction of employees and also enhance their satisfaction at the workplace. The present study focuses on the job satisfaction of employees working in the IT sector and its effect on organisation effectiveness. For this empirical study, data of 581 respondents from different IT companies in the capital region of India were analysed to assess the impact of job satisfaction on the organisational effectiveness. Working conditions, relation with supervisor and colleagues, organisation of work, career advancement, and decision-making enhances satisfaction of employees and satisfied employees contribute to organisational effectiveness. Journal: Int. J. of Business Innovation and Research Pages: 252-267 Issue: 2 Volume: 33 Year: 2024 Keywords: organisational effectiveness; job satisfaction; moderation; IT sector. File-URL: http://www.inderscience.com/link.php?id=136405 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:2:p:252-267 Template-Type: ReDIF-Article 1.0 Author-Name: Somayeh Salem Author-X-Name-First: Somayeh Author-X-Name-Last: Salem Author-Name: Hadi Teimouri Author-X-Name-First: Hadi Author-X-Name-Last: Teimouri Author-Name: Mohammad Hossein Moshref Javadi Author-X-Name-First: Mohammad Hossein Moshref Author-X-Name-Last: Javadi Author-Name: Ali Shaemi Barzoki Author-X-Name-First: Ali Shaemi Author-X-Name-Last: Barzoki Title: Designing the leadership model for knowledge-based enterprises via mixed research methodology Abstract: The current study aimed to design the leadership model for knowledge-oriented enterprises in Isfahan province via the mixed-research methodology and the use of the grounded theory in qualitative section. To this end, a group of primary themes was collected during a coding process and some categories were extracted besides performing open interviews with 17 senior managers of knowledge-based enterprises and academic experts. Then, the link between these categories was explained in the form of causal conditions, axial phenomenon, underlying conditions, intervening conditions, and strategies and consequences in the framework of coding paradigm and a theory was created. In the quantitative section, the governing relations and benefits of all major factors of the proposed qualitative model were evaluated and confirmed via structural equation modelling by means of AMOS software. Journal: Int. J. of Business Innovation and Research Pages: 215-235 Issue: 2 Volume: 33 Year: 2024 Keywords: leadership; leadership of knowledge-based enterprises; knowledge-based enterprises; knowledge employees; grounded theory. File-URL: http://www.inderscience.com/link.php?id=136406 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:2:p:215-235 Template-Type: ReDIF-Article 1.0 Author-Name: Giuseppe Cinquegrana Author-X-Name-First: Giuseppe Author-X-Name-Last: Cinquegrana Author-Name: Giovanni De Luca Author-X-Name-First: Giovanni De Author-X-Name-Last: Luca Author-Name: Paolo Mazzocchi Author-X-Name-First: Paolo Author-X-Name-Last: Mazzocchi Author-Name: Claudio Quintano Author-X-Name-First: Claudio Author-X-Name-Last: Quintano Author-Name: Antonella Rocca Author-X-Name-First: Antonella Author-X-Name-Last: Rocca Title: Impact of digitalisation on labour productivity in the EU Abstract: This study attempts to investigate the impact of digitalisation on labour productivity in a sample of EU countries over the years 2014-2019. This sample has been fixed as a function of data availability collected by the European Commission through the digital economic and society index (DESI). Panel data analysis reveals a strong impact of digitalisation on labour productivity. Nevertheless, instrumental variable estimates suggest that digitalisation alone cannot significantly increase labour productivity. We find sizable differences across countries, with the Southern and Eastern European countries lagging behind the Central and Northern European countries, probably because of the low public investment in research and development (R&D) and human capital and the smaller size of firms. Findings suggest, in turn, that it would be useful for policymakers to provide enough support to small-sized firms in R&D and human resources management, especially in Southern and Eastern European countries. Journal: Int. J. of Business Innovation and Research Pages: 1-39 Issue: 6 Volume: 35 Year: 2024 Keywords: labour productivity; digitalisation; digital economic and society index; DESI; panel data analysis; EU. File-URL: http://www.inderscience.com/link.php?id=142806 File-Format: text/html File-Restriction: Open Access Handle: RePEc:ids:ijbire:v:35:y:2024:i:6:p:1-39 Template-Type: ReDIF-Article 1.0 Author-Name: Amanina Rahman Author-X-Name-First: Amanina Author-X-Name-Last: Rahman Author-Name: Ulaganathan Subramanian Author-X-Name-First: Ulaganathan Author-X-Name-Last: Subramanian Author-Name: Minh-Son Dao Author-X-Name-First: Minh-Son Author-X-Name-Last: Dao Title: The impact of textual and automated analysis in auditing and accounting Abstract: Rapid advances in textual analysis and its applications in the field of auditing and accounting have received a lot of attention in this profession. This paper focuses on the impact of textual and automated analysis in both areas. This paper analysed the roles, benefits and risk associated with applying textual and automated analysis in the audit and accounting profession. The research used secondary data focusing on current literature centred on the two areas and the history to analyse the impact of textual and automated analysis. This paper concludes that textual and automated analysis will benefit the accounting and auditing profession. Journal: Int. J. of Business Innovation and Research Pages: 192-214 Issue: 2 Volume: 33 Year: 2024 Keywords: textual analysis; accounting; auditing. File-URL: http://www.inderscience.com/link.php?id=136407 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:2:p:192-214 Template-Type: ReDIF-Article 1.0 Author-Name: Gouthanan Pushpananthan Author-X-Name-First: Gouthanan Author-X-Name-Last: Pushpananthan Author-Name: Ludvig Lindlöf Author-X-Name-First: Ludvig Author-X-Name-Last: Lindlöf Author-Name: Marcus Rothoff Author-X-Name-First: Marcus Author-X-Name-Last: Rothoff Title: Tactical capabilities in agile NPD projects: insights from an autonomous car project in Sweden Abstract: Research on project management and new product development (NPD) identifies both strategy and tactics as important for success. Whilst there is a lot of attention on strategy, few studies address the role of tactics in NPD projects. In the pursuit for increasing organisational abilities to manage uncertainty, agile is increasingly getting traction in large firms. Both tactical activities and agile methodology deal with adapting to emergent challenges and handling uncertainty in projects. This motivated this study of how an agile transformation initiative influences tactical activities within NPD projects. The paper is based on a longitudinal case study of Volvo Car Group's autonomous car project. The case firm's transformation from waterfall to agile method provided the possibility to understand how tactical activities differ between the two methods. By using observations from the case, we argue that agile development method facilitates the use of tactics in NPD projects. Journal: Int. J. of Business Innovation and Research Pages: 236-251 Issue: 2 Volume: 33 Year: 2024 Keywords: tactics; new product development; NPD; agile; empowered teams; case study; autonomous cars; Sweden. File-URL: http://www.inderscience.com/link.php?id=136408 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:2:p:236-251 Template-Type: ReDIF-Article 1.0 Author-Name: Karahan Kara Author-X-Name-First: Karahan Author-X-Name-Last: Kara Title: The mediating role of logistics innovativeness on logistics capabilities and supply chain performance: evidence from defence industry companies in Turkey Abstract: In today's competitive conditions, supply chain performance enables companies to gain an advantage over rival companies. Logistics capabilities and logistics innovativeness contributes to supply chain performance with innovative attitudes. In this study, the effect of logistics capabilities on supply chain performance and the mediating role of logistics innovativeness in the relationship between logistics capabilities and supply chain performance are discussed. Sampling is 21 defence industry companies in Turkey. In the research method, a questionnaire was applied. A total of 358 successful survey results were obtained from the sampling area. Structural equation models were created with the obtained data set. Hypotheses were tested with the AMOS package program. The findings concluded that the logistics capabilities of defence industry companies have a significant effect on supply chain performance and logistics innovativeness has a full mediating effect between logistics capabilities and supply chain performance. Implications are made based on the findings obtained. Journal: Int. J. of Business Innovation and Research Pages: 137-167 Issue: 2 Volume: 33 Year: 2024 Keywords: supply chain performance; logistics capabilities; logistics innovativeness; defence industry; mediating effect; Turkey. File-URL: http://www.inderscience.com/link.php?id=136410 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:2:p:137-167 Template-Type: ReDIF-Article 1.0 Author-Name: Asmat-Nizam Abdul-Talib Author-X-Name-First: Asmat-Nizam Author-X-Name-Last: Abdul-Talib Author-Name: Chee Wei Keung Author-X-Name-First: Chee Wei Author-X-Name-Last: Keung Title: Impact of organisational capabilities on R&D project innovation performance of E&E manufacturing firms in Malaysia Abstract: Innovation is vital as it contributes to business sustainability and success in a rapidly changing business environment characterised by high customer expectations and requirements, as well as business and technology competitions. Thus, organisational capabilities are expected to influence organisational performance directly. This research investigated the impact of organisational capabilities (i.e., technological marketing, customer relationship management, and management capabilities) on the research and development (R&D) project innovation performance of manufacturing firms. Data were collected through an online survey involving 56 electronic and electrical (E&E) manufacturing firms in Malaysia. The results indicated that marketing and management capabilities had a significant positive impact on R&D project innovation performance. However, unexpectedly, customer relationship management and technological capabilities did not show a significant effect on R&D project innovation performance. Of the two significant predictors of innovation performance, management capabilities were found to be a stronger contributor compared to marketing capabilities. Journal: Int. J. of Business Innovation and Research Pages: 395-419 Issue: 3 Volume: 34 Year: 2024 Keywords: organisational capabilities; research and development; R&D; innovation; electronic and electrical industry; manufacturing firms; performance. File-URL: http://www.inderscience.com/link.php?id=139229 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:3:p:395-419 Template-Type: ReDIF-Article 1.0 Author-Name: Shadi Altarifi Author-X-Name-First: Shadi Author-X-Name-Last: Altarifi Author-Name: Ali Zakariya Al-Quran Author-X-Name-First: Ali Zakariya Author-X-Name-Last: Al-Quran Author-Name: Hanan Mohammad Almomani Author-X-Name-First: Hanan Mohammad Author-X-Name-Last: Almomani Author-Name: Mohammed Mousa Eldahamsheh Author-X-Name-First: Mohammed Mousa Author-X-Name-Last: Eldahamsheh Author-Name: Anber Abraheem Shlash Mohammad Author-X-Name-First: Anber Abraheem Shlash Author-X-Name-Last: Mohammad Author-Name: Sulieman Ibraheem Shelash Al-Hawary Author-X-Name-First: Sulieman Ibraheem Shelash Author-X-Name-Last: Al-Hawary Title: Customers' acceptance of digital marketing techniques: the impact of search engine, e-mail, and social media marketing Abstract: The aim of this study is to explore customers' acceptance of digital marketing techniques. Based on a literature review on digital marketing research, three techniques were chosen for the purpose of the study: search engine, email, and social media marketing. Data were collected using a questionnaire administered to grocery customers. Ninety-eight questionnaires were returned with a response rate of 65%. Analysing data using IBM SPSS and Smart PLS 3.0, the results found that both search engines and emails had no significant effects on customers' acceptance of digital marketing. On the other hand, the results showed that social media as a common technique among customers had a significant and positive effect on customers' acceptance of digital marketing. The contribution of the study is that it established a link between customer perspectives and digital marketing acceptance. Research implications, recommendations and future research directions are reported. Journal: Int. J. of Business Innovation and Research Pages: 327-341 Issue: 3 Volume: 34 Year: 2024 Keywords: digital marketing acceptance; DMA; customers' perspectives; search engine marketing; SEM; email marketing; social media marketing; SMM. File-URL: http://www.inderscience.com/link.php?id=139230 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:3:p:327-341 Template-Type: ReDIF-Article 1.0 Author-Name: Pryscilla Aparecida Vaz de Oliveira Author-X-Name-First: Pryscilla Aparecida Vaz de Author-X-Name-Last: Oliveira Author-Name: Mario Sergio Salerno Author-X-Name-First: Mario Sergio Author-X-Name-Last: Salerno Title: Taking innovators to the top Abstract: Strategic innovation is crucial for sustainable competitive advantage, but its intrinsic nature causes many dismissals. While expert leadership tends to perform better in innovation, innovation managers struggle to ascend to top- management positions. This paper aims to verify how this formula is equalised in two different realities, the most innovative companies in the world and Brazil, by analysing the CEOs' career in the most innovative companies to verify to what extent they have an innovation background from 2016 to 2020 and how it was deployed. The results present a low, but growing representativeness of innovative CEOs in worldwide companies, indicating that top world companies are starting to perceive innovation capability as crucial for strategic positions. Companies have to support the creation of an innovation business function, be aware of their decision-making processes and have suitable HR practices for innovators. Having innovative leadership is essential to overcome obstacles and improve performance. Journal: Int. J. of Business Innovation and Research Pages: 370-394 Issue: 3 Volume: 34 Year: 2024 Keywords: strategic innovation; radical innovation; breakthrough innovation; disruptive innovation; innovation management career; CEO career; TMT career; human resource practices; innovation expertise. File-URL: http://www.inderscience.com/link.php?id=139231 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:3:p:370-394 Template-Type: ReDIF-Article 1.0 Author-Name: Anu Singh Lather Author-X-Name-First: Anu Singh Author-X-Name-Last: Lather Author-Name: Simran Kaur Author-X-Name-First: Simran Author-X-Name-Last: Kaur Title: Organisational justice as antecedent to innovative work behaviour: a systematic literature review Abstract: This study aimed to examine and evaluate the qualities of the studies highlighting the impact of organisational justice on innovative work. The 'preferred reporting items for systematic reviews and meta-analyses (PRISMA) ' criteria were used to conduct this study. These principles ensure that reviews and meta-analyses are conducted methodically and transparently. A total of 43 primary studies from the years 2000 to 2021 were selected and examined. It was found that all the dimensions of organisational justice (distributive, interactional, and procedural justice) play a significant role in explaining deviance in employees' perception towards organisation's climate towards creativity. Based on the current research, the existing theoretical frameworks can be improved. Researchers can use empirical methods to test the relationship established between organisational justice perception and innovative work behaviour. In addition, moderating effects of different organisational factors like leadership style, knowledge sharing, conflict management, organisational learning capacity can be analysed to better understand the relationship between organisational justice perception and innovative work behaviour. Journal: Int. J. of Business Innovation and Research Pages: 342-369 Issue: 3 Volume: 34 Year: 2024 Keywords: organisational justice perception; innovative work; meta-analysis; PRISMA; MMAT. File-URL: http://www.inderscience.com/link.php?id=139232 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:3:p:342-369 Template-Type: ReDIF-Article 1.0 Author-Name: Najul Laskar Author-X-Name-First: Najul Author-X-Name-Last: Laskar Author-Name: Khalada Sultana Choudhury Author-X-Name-First: Khalada Sultana Author-X-Name-Last: Choudhury Author-Name: Jaynal Uddin Ahmed Author-X-Name-First: Jaynal Uddin Author-X-Name-Last: Ahmed Author-Name: Shahbaz Babar Khan Author-X-Name-First: Shahbaz Babar Author-X-Name-Last: Khan Author-Name: Shamil Mohammed Author-X-Name-First: Shamil Author-X-Name-Last: Mohammed Title: Nexus between women directors and firm performance: a study on BSE 200 companies Abstract: The present study is a modest attempt to investigate the impact of gender diversity on firm performance of BSE 200 listed companies. The study is based on the secondary data collected from the EMIS database and the corporate governance reports for a period of eight years, i.e., from 2012 to 2019. Sample size of the present study is 174 Indian companies listed in the Bombay Stock Exchange. The study has employed multiple regression models by considering the endogeneity issue to empirically test the impact of gender diversity on firm performance in Indian context. Based on the multiple regression models, we find that the impact of gender diversity is positive and significant on the market-based measure of firm performance. However, the impact becomes negative significant when firm performance was measured by accounting based measure of firm performance. Journal: Int. J. of Business Innovation and Research Pages: 355-371 Issue: 3 Volume: 35 Year: 2024 Keywords: gender diversity; return on assets; return on capital employed; Tobin's Q; market capitalisation; endogeneity; India. File-URL: http://www.inderscience.com/link.php?id=142304 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:355-371 Template-Type: ReDIF-Article 1.0 Author-Name: B. Mahendramohan Author-X-Name-First: B. Author-X-Name-Last: Mahendramohan Author-Name: G. Kannabiran Author-X-Name-First: G. Author-X-Name-Last: Kannabiran Author-Name: P. Sridevi Author-X-Name-First: P. Author-X-Name-Last: Sridevi Title: The roles of absorptive capacity, IT advancement and innovativeness in moving up the value chain by Indian IT service organisations Abstract: Indian information technology (IT) service organisations have been dwelling at the lower levels of the IT services value chain, providing low value-added services. Competition from other low-cost nations and automation of services are forcing them to move up the value chain and offer high-value services. Emerging technologies such as artificial intelligence (AI), data science and internet of things (IoT) are also generating a plethora of opportunities to move up the value chain. To exploit these opportunities, Indian IT service organisations should upgrade their capabilities. We develop a theoretical model based on the absorptive capacity perspective to understand the phenomenon of moving up the value chain. Structural equation modelling was used to analyse the responses from 188 employees of Indian IT service organisations. The study establishes the importance of the service organisation's absorptive capacity, IT advancement and innovativeness in moving up the value chain. Journal: Int. J. of Business Innovation and Research Pages: 299-326 Issue: 3 Volume: 34 Year: 2024 Keywords: absorptive capacity; information technology advancement; innovativeness; moving-up value chain; information technology service. File-URL: http://www.inderscience.com/link.php?id=139233 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:3:p:299-326 Template-Type: ReDIF-Article 1.0 Author-Name: Cemil Kuzey Author-X-Name-First: Cemil Author-X-Name-Last: Kuzey Author-Name: Muhammet Sait Dinc Author-X-Name-First: Muhammet Sait Author-X-Name-Last: Dinc Author-Name: Ali Haydar Gungormus Author-X-Name-First: Ali Haydar Author-X-Name-Last: Gungormus Title: E-service quality subdimensions and their effects upon users' behavioural and praising intentions in internet banking services Abstract: The purpose of this study is to explore the effect of electronic service quality subdimensions upon the behavioural and praising intentions of users engaged in internet banking. Using the survey method, 203 responses were collected from users of online banking in Turkey. A partial least square structural equation model was constructed to test both the reliability and validity of the measurement, as well as the structural model. The results indicated that emotional benefits, ease of use, and control subdimensions, which are influenced through graphical quality and layout clarity, have a significant and positive impact upon the behavioural and praising intentions of users of online banking. The study did not find support for the direct effect of layout clarity upon behavioural and praising intentions. Journal: Int. J. of Business Innovation and Research Pages: 412-428 Issue: 3 Volume: 35 Year: 2024 Keywords: e-service quality; internet banking; partial least square structural equation model; Turkey. File-URL: http://www.inderscience.com/link.php?id=142305 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:412-428 Template-Type: ReDIF-Article 1.0 Author-Name: Nazia Hasan Author-X-Name-First: Nazia Author-X-Name-Last: Hasan Author-Name: Anjani K. Singh Author-X-Name-First: Anjani K. Author-X-Name-Last: Singh Author-Name: Ritesh Dwivedi Author-X-Name-First: Ritesh Author-X-Name-Last: Dwivedi Title: Determinants of FinTech adoption by microfinance institutions in India to increase efficiency and productivity Abstract: The present study attempts to find out the determinants of FinTech adoption for financial inclusion by a microfinance institution in India. The factors such as efficiency, consistency, convenience, reliability are taken as predictors of organisational attitude. Similarly, organisational attitude, ease of use, and perceived benefits are considered as antecedents of organisational adoption intention of FinTech in microfinance institutions of India. The purposive sampling technique was used to get a filled survey instrument by target samples. The results indicate that convenience and consistency in the use of FinTech applications build a favourable attitude to adopt it. Furthermore, perceived benefits are the most important antecedents of the adoption intention of FinTech in the microfinance institution in India. Additionally, the reliability of the application has a positive but insignificant impact on organisational attitude to adopt FinTech. The implications of the present study are discussed. Journal: Int. J. of Business Innovation and Research Pages: 393-411 Issue: 3 Volume: 35 Year: 2024 Keywords: FinTech; organisational adoption intention; perceived benefits; ease of use; India. File-URL: http://www.inderscience.com/link.php?id=142306 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:393-411 Template-Type: ReDIF-Article 1.0 Author-Name: Habeeb Ur Rahiman Author-X-Name-First: Habeeb Ur Author-X-Name-Last: Rahiman Author-Name: Rashmi Kodikal Author-X-Name-First: Rashmi Author-X-Name-Last: Kodikal Title: Quality of work life: an impact on bankers productivity Abstract: Quality of work life (QWL) is a generic term that includes an employee's feeling about various aspects of their work including the compensation and rewards, job security, interpersonal relations and the intrinsic meaning of being satisfied in their workplace. This research paper was documented with an intention to understand the influence of the QWL on the productivity of employees working in the banking arena. The study examined the most clout able factors that contributed to the quality of work-life of employees and its correlation on their productivity. A multi-stage sampling method was used to draw a sizeable sample from ten major banks situated in the Karnataka state of India. A total of 756 personnel spread across various branches belonging to rural, semi-urban and urban were covered. The study was validated further by testing various hypotheses drawn based on a review of the literature. The study empirically identified eight major attributes that influence the QWL of bankers. The relationship between QWL and productivity was investigated with notable results using SEM approach. Journal: Int. J. of Business Innovation and Research Pages: 372-392 Issue: 3 Volume: 35 Year: 2024 Keywords: quality of work life; QWL; productivity; bankers; job satisfaction; working condition; social relevance; and importance. File-URL: http://www.inderscience.com/link.php?id=142307 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:372-392 Template-Type: ReDIF-Article 1.0 Author-Name: Manuel Sotelo-Duarte Author-X-Name-First: Manuel Author-X-Name-Last: Sotelo-Duarte Author-Name: Rajagopal Author-X-Name-First: Author-X-Name-Last: Rajagopal Title: Influence of nostalgic behaviour on the consumption patterns of adults: a conceptual framework Abstract: Nostalgia has an intrinsic association with consumer behaviour. Retrieval of memories drives emotions among consumers and reinforces experience-led buying decisions. Despite nostalgia, and consumption being a common practice at various times in life, issues regarding the nostalgia stimuli on customers' perceptions and buying decisions remain less explored. This article aims at exploring the consumption pattern of adult consumers by analysing the influence of nostalgic behaviour referring to the autobiographic memories and social motivations. It describes the purchase intentions and consumption pattern among adult consumers in the context of self-reference criteria based on nostalgic memories and social motivations. This article offers constructive understanding on establishing relationship between nostalgic memories and consumption pattern over the temporal framework and establishing the brand loyalty and hedonic satisfaction. It contributes to the existing literature by critically examining the theoretical concepts and empirical findings of previous studies on perceptions of consumers on nostalgic emotions and their role in making buying decisions. Journal: Int. J. of Business Innovation and Research Pages: 303-326 Issue: 3 Volume: 35 Year: 2024 Keywords: nostalgia; memories; consumption behaviour; buying decision; childhood; adulthood; social motivation. File-URL: http://www.inderscience.com/link.php?id=142308 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:303-326 Template-Type: ReDIF-Article 1.0 Author-Name: Abdu Mohammed Assfaw Author-X-Name-First: Abdu Mohammed Author-X-Name-Last: Assfaw Title: Intellectual capital and its effect on the financial performance of Ethiopian private commercial banks Abstract: This study aims to examine the intellectual capital and its effect on the financial performance of Ethiopian private commercial banks using the pulic model. Quantitative panel data from audited annual reports of Ethiopian private commercial banks from 2011 to 2019 are collected. The robust fixed effect regression model has been adopted to investigate the effect of IC and the financial performance measures of the banks. The study results show a positive relationship between the value added intellectual coefficient (VAIC) and the financial performance of private commercial banks in Ethiopia. The study also revealed that the components of VAIC (i.e., human capital efficiency, capital employed efficiency, and structural capital efficiency) have a positive and significant effect on the financial performance of banks measured by return on asset and return on equity over the study periods. Practically, the results of the study could be useful for shareholders to consider IC as a strategic resource and hence emphasise these intangibles, and to the bank managers to benchmark themselves against the best competitors based on the level of efficiency rankings. Journal: Int. J. of Business Innovation and Research Pages: 429-456 Issue: 3 Volume: 35 Year: 2024 Keywords: robust fixed effect regression; intellectual capital; VAIC; financial performance; commercial banks; Ethiopia. File-URL: http://www.inderscience.com/link.php?id=142309 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:429-456 Template-Type: ReDIF-Article 1.0 Author-Name: J. Sreepriya Author-X-Name-First: J. Author-X-Name-Last: Sreepriya Author-Name: K.R. Suprabha Author-X-Name-First: K.R. Author-X-Name-Last: Suprabha Title: 'CSR, sustainability and firm performance linkage' current status and future dimensions - a bibliometric review analysis Abstract: Corporate social responsibility (CSR) and sustainability are gaining worldwide recognition. The question of whether CSR and sustainability programs benefit an organisation's financial success is still being debated. This study aims to verify this phenomenon by examining the current literature pattern on this relationship using bibliometric and systematic review analysis. It further provides a taxonomy for understanding this association. VOSviewer is used to obtain comprehensive dataset mapping and clustering in the field. The manuscript offers promising insights regarding academia by assessing the pattern of publication trends, the most influential author in the area, and analysing the methodological and theoretical underpinnings of CSR, sustainability and firm performance linkage. The outcome of this study provides exploratory insights into research gaps and avenues for future research. Journal: Int. J. of Business Innovation and Research Pages: 327-354 Issue: 3 Volume: 35 Year: 2024 Keywords: corporate social responsibility; CSR; sustainability reporting; firm performance; bibliometric analysis. File-URL: http://www.inderscience.com/link.php?id=142315 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:35:y:2024:i:3:p:327-354 Template-Type: ReDIF-Article 1.0 Author-Name: Ariful Islam Author-X-Name-First: Ariful Author-X-Name-Last: Islam Author-Name: Sazali Abd Wahab Author-X-Name-First: Sazali Abd Author-X-Name-Last: Wahab Author-Name: Ahmad Shaharudin Abdul Latiff Author-X-Name-First: Ahmad Shaharudin Abdul Author-X-Name-Last: Latiff Author-Name: Adil Mansoor Author-X-Name-First: Adil Author-X-Name-Last: Mansoor Title: Building strategic innovation model for small and medium enterprises of Malaysia: inclusion of a holistic philosophy Abstract: For Malaysian SMEs, the rate of failure is alarming. Innovation can increase the competitiveness of SMEs, contributing to sustainable growth. The current frameworks of innovation no longer serve as an effective means of resolving and assessing the issues that today's business complexities entail. Thus, the study aims to configure a holistic strategic innovation paradigm that can act as a foundation for the sustainable competitive edge of SMEs. Here, a systematic analysis of literature has been executed to analyse the configuration triggered by Islamic philosophy, in which over 369 publications are read and reviewed. A qualitative part has been used to support the conceptualisation. The outcomes successfully established a paradigm-the HSI with the inclusion of Islamic wisdom. Here, the strategic convergence of critical and creative thinking directed exploitative-explorative innovation practices has the potential to support SMEs to survive in the long term. Journal: Int. J. of Business Innovation and Research Pages: 420-444 Issue: 3 Volume: 34 Year: 2024 Keywords: innovation; Islamic entrepreneurship; religiosity; SME; sustainable growth. File-URL: http://www.inderscience.com/link.php?id=139249 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:34:y:2024:i:3:p:420-444 Template-Type: ReDIF-Article 1.0 Author-Name: Amaury-Alexandre Schaller Author-X-Name-First: Amaury-Alexandre Author-X-Name-Last: Schaller Author-Name: Ronald Vatananan-Thesenvitz Author-X-Name-First: Ronald Author-X-Name-Last: Vatananan-Thesenvitz Title: Foundations, the status quo, and future trends of the business model innovation process knowledge base Abstract: With the application of a science-mapping technique, the knowledge base of the business model innovation (BMI) process literature was systematically assessed. A total of 362 Scopus-indexed articles and conference papers from 2001 to 2018 were considered. This review uncovers the foundation, development, and future trends of the BMI process knowledge base. Moreover, this systematic literature review aims to connect the BMI process to two main disciplines: 1) strategic management; 2) innovation and entrepreneurship. Three schools of thought were identified: 1) new approaches to the BMI process; 3) antecedents and barriers to the BMI process; 3) strategic and sustainable decisions related to firm performance during the BMI process. The BMI literature is anchored equally in both disciplines, and hence a strategic entrepreneurship view is suggested for the process, especially since digital transformation is a relevant future avenue for BMI. Journal: Int. J. of Business Innovation and Research Pages: 25-55 Issue: 1 Volume: 33 Year: 2024 Keywords: business model innovation; BMI; process; science mapping; bibliometrics; systematic literature review. File-URL: http://www.inderscience.com/link.php?id=135925 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:1:p:25-55 Template-Type: ReDIF-Article 1.0 Author-Name: Ana Maria Ortega Alvarez Author-X-Name-First: Ana Maria Ortega Author-X-Name-Last: Alvarez Author-Name: Ricardo Pino Jordan Author-X-Name-First: Ricardo Pino Author-X-Name-Last: Jordan Title: Innovation systems performance drivers and outputs: a systematic literature review and directions for future research Abstract: Innovation is a requirement to tackle social, economic and environmental challenges. Understanding how to measure innovation is important for policymakers, business and social leaders, as it allows the design of better strategies related to the development and evaluation of innovation systems (ISs). The purpose of this systematic literature review (SLR) is to identify and explain the key innovation system performance (ISP) drivers and outputs through descriptive and content analyses. A total of 139 articles between 1998 and 2021 were included in the SLR, and the analyses were performed using software for qualitative research data analysis. The main conclusions are that while research about ISP is increasing, there is little consensus on how to measure innovation drivers and outputs. Future research should address composite and standardised indicators to measure ISP, allowing a better understanding of performance and comparisons among different ISs. Journal: Int. J. of Business Innovation and Research Pages: 56-76 Issue: 1 Volume: 33 Year: 2024 Keywords: innovation systems; business innovation; literature review; metrics; performance drivers and outputs; indicators. File-URL: http://www.inderscience.com/link.php?id=135926 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:1:p:56-76 Template-Type: ReDIF-Article 1.0 Author-Name: H.M. Kamrul Hassan Author-X-Name-First: H.M. Kamrul Author-X-Name-Last: Hassan Author-Name: Saikat Das Author-X-Name-First: Saikat Author-X-Name-Last: Das Author-Name: Mohammed Shahedul Quader Author-X-Name-First: Mohammed Shahedul Author-X-Name-Last: Quader Title: Adoption intention and usage behaviour of mobile travel apps: integration of trust, and technology acceptance model with social cognitive theory Abstract: Due to the recent development of new technologies, travel-based organisations worldwide are continually adopting user-friendly mobile travel apps to provide tourists with multidisciplinary service benefits. This study evaluates factors affecting young consumers' mobile travel apps' actual usage, where variables are taken from social cognitive theory and technology acceptance model. Using a cross-sectional survey, relevant data generated from 386 consumers who resided in Chattogram, Bangladesh. Related hypotheses are developed and validated, employing the partial least squares technique utilising SmartPLS 3.0. Results suggest that perceived ease of use, self-efficacy, social norms, and trust are significant precursors of the intention to use travel booking apps. In addition, the intention to use mobile travel apps is a significant precedent for young consumers' mobile travel apps usage behaviour. In this study, the integration of theory and practice will help academicians and professionals to explore a viable solution to a demanding issue in the tourism industry. Journal: Int. J. of Business Innovation and Research Pages: 1-24 Issue: 1 Volume: 33 Year: 2024 Keywords: mobile travel apps; perceived usefulness; perceived ease of use; PEU; self-efficacy; social norm; trust; actual usage. File-URL: http://www.inderscience.com/link.php?id=135927 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:1:p:1-24 Template-Type: ReDIF-Article 1.0 Author-Name: Dag Øivind Madsen Author-X-Name-First: Dag Øivind Author-X-Name-Last: Madsen Title: One marketing metric to rule them all? An examination of the emergence and rise of net promoter score as a marketing fashion Abstract: Net promoter score (NPS) is heralded by its proponents as the quintessential marketing metric for measuring customer and brand loyalty. The popularity of NPS is currently very high, especially in North American companies, and the frenetic interest has led some commentators to state that it resembles a religion. In the current paper, the emergence and rise of NPS is examined using management fashion theory as an interpretive lens and organising framework. The findings indicate that the NPS concept exhibits several of the key characteristics and hallmarks of management fashions. However, in recent years, the concept has attracted more scrutiny and negative publicity. Therefore, it can be argued that the NPS concept, at least to some extent, has fallen victim to its own success. The paper discusses these findings about NPS's evolutionary trajectory and lifecycle in light of theories about management fads and fashions. Journal: Int. J. of Business Innovation and Research Pages: 77-100 Issue: 1 Volume: 33 Year: 2024 Keywords: net promoter score; NPS; marketing metric; management concept; management fashion; emergence; rise; evolution; lifecycle. File-URL: http://www.inderscience.com/link.php?id=135928 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:1:p:77-100 Template-Type: ReDIF-Article 1.0 Author-Name: P. Sridevi Author-X-Name-First: P. Author-X-Name-Last: Sridevi Author-Name: N. Saikiran Kumar Author-X-Name-First: N. Saikiran Author-X-Name-Last: Kumar Author-Name: Lakshmi Narasimhan Vedanthachari Author-X-Name-First: Lakshmi Narasimhan Author-X-Name-Last: Vedanthachari Title: An analysis of the brand content characteristics across high and low involvement product categories and their influence on information diffusion on Twitter Abstract: The purpose of this paper is to explore the content characteristics of tweets and analyse their retweeting on the microblogging website Twitter. Using data of 30,648 tweets, message content such as message themes, message factors such as text readability factors, POS factors, interactivity, media content factors, emotional factors, temporal factors on retweeting are analysed across high and low involvement product involvement categories. Additionally, the joint effect between various message themes and message features was carried out. Findings reveal that the influence of message themes, text readability factors, POS factors, interactivity, media content factors, emotional factors, and temporal factors that influenced retweeting varied across high and low involvement product categories. In addition, there is a strong joint effect observed across message themes, media content factors, and interactivity. This study offers a completely novel framework for effectively examining retweeting for both high and low involvement product categories on Twitter. The framework can be equally applied by practising digital managers as well as academicians to design message content across social media platforms. Journal: Int. J. of Business Innovation and Research Pages: 168-191 Issue: 2 Volume: 33 Year: 2024 Keywords: Twitter; information diffusion; high involvement product category; low involvement product category; social media; social media marketing. File-URL: http://www.inderscience.com/link.php?id=136440 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:2:p:168-191 Template-Type: ReDIF-Article 1.0 Author-Name: Raina Chhajer Author-X-Name-First: Raina Author-X-Name-Last: Chhajer Author-Name: Ankita Tandon Author-X-Name-First: Ankita Author-X-Name-Last: Tandon Author-Name: Thomas Joseph Author-X-Name-First: Thomas Author-X-Name-Last: Joseph Title: Recovering from a crisis: designing and implementing a positive change intervention Abstract: This qualitative study examines the nuances of a positive organisational change initiative at a Middle Eastern financial services firm after the global financial crisis of 2008. This study employs a single-case study design. Data was collected through semi-structured interviews, stories, audiovisuals, and secondary sources and analysed using the thematic analysis approach. We identify specific positive practices and enablers of successful positive organisational change. The findings suggest that four positive practices - opportunity to connect, display of hidden talents, building personal skills, moments of playfulness, and four enablers of change - formation of high-quality connections, individual capacity building, enhanced job engagement, experience and display of positive emotions lead to high performance. Our study contributes by developing a theoretical and actionable framework for designing and implementing positive change interventions, especially as organisations recover from major crises. Journal: Int. J. of Business Innovation and Research Pages: 101-117 Issue: 1 Volume: 33 Year: 2024 Keywords: positive organisational change; positive practices; job engagement; high-quality connections; positive emotions; Middle East. File-URL: http://www.inderscience.com/link.php?id=135930 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbire:v:33:y:2024:i:1:p:101-117