Template-Type: ReDIF-Article 1.0 Author-Name: Cecilia Emma Sottilotta Author-X-Name-First: Cecilia Emma Author-X-Name-Last: Sottilotta Title: Ethical criticism as a source of political risk for multinational enterprises: a conceptual framework and a research agenda Abstract: In recent times, political events - such as abrupt changes in government policies, social protests, episodes of corruption - have come to the fore as key sources of risk to the operations of multinational enterprises (MNEs) in host countries. Nonetheless, the conceptual boundaries of 'political risk' or 'political risks' have always been blurry. This paper aims at providing a theoretical framework to identify and analyse a particular type of political risk to which MNEs are exposed, that is the risk of incurring in reputational and non-reputational costs associated with the transgression of ethical norms on their part. In doing so, the article will also outline a research agenda meant to bridge the gap between the 'classic' literature on political risk and the study of corporate social responsibility (CSR). Journal: Int. J. of Business Environment Pages: 1-13 Issue: 1 Volume: 10 Year: 2018 Keywords: corporate social responsibility; CSR; political risk; ethical risk; multinational enterprise; MNE; business environment; risk analysis. File-URL: http://www.inderscience.com/link.php?id=93289 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:1:p:1-13 Template-Type: ReDIF-Article 1.0 Author-Name: Ferran Vendrell-Herrero Author-X-Name-First: Ferran Author-X-Name-Last: Vendrell-Herrero Author-Name: Glenn Parry Author-X-Name-First: Glenn Author-X-Name-Last: Parry Author-Name: Marco Opazo-Basáez Author-X-Name-First: Marco Author-X-Name-Last: Opazo-Basáez Author-Name: Francisco J. Sanchez-Montesinos Author-X-Name-First: Francisco J. Author-X-Name-Last: Sanchez-Montesinos Title: Does business model experimentation in dynamic contexts enhance value capture? Abstract: Established theory suggests that firms experiment with business models in dynamic contexts. However, the relationship between business model experimentation and organisational performance remains unclear. For this purpose, we propose an assessment of the economic value of business model experimentation in dynamic contexts by defining the unit of analysis at the industry level. Analysis draws upon a unique panel dataset from the recorded music industry composed of 414 observations from 32 countries for the period 1998-2010. The results show two optimal modes for maximising value capture in dynamic contexts. First, if a dominant format exists, a 'network' effect becomes prevalent which has a positive impact upon revenue. Second, when firms engage in experimentation leading to a highly diversified set of business models the industry sector becomes better able to capture value from diverse and changing consumer needs. Journal: Int. J. of Business Environment Pages: 14-34 Issue: 1 Volume: 10 Year: 2018 Keywords: business model; experimentation; value capture; music industry; format density; FD. File-URL: http://www.inderscience.com/link.php?id=93301 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:1:p:14-34 Template-Type: ReDIF-Article 1.0 Author-Name: José Castro Oliveira Author-X-Name-First: José Castro Author-X-Name-Last: Oliveira Author-Name: António Azevedo Author-X-Name-First: António Author-X-Name-Last: Azevedo Title: Antecedents and consequences of servitisation in the office printing industry Abstract: This paper aims to investigate a gap in the literature by analysing how the digitisation and paperless office movement are affecting the office printing industry. To comprehend the emergence of servitisation in office printing industry, two exploratory interviews with the Chief Executive Officer (CEO) of Xerox Technology were conducted. Furthermore, the top 11 manufacturers from a universe of 15 manufacturers were consulted and five answered an online semi-structured questionnaire script. The CEOs of four photocopier manufacturers said that the servitisation process is in the implementation phase, which started between 2012 and 2015, and all firms reported the process has not ended yet. Economic reasons are the major driver of servitisation, while investigation and development (I%D) is the area more affected. The managers perceived positive impacts on the company's image, and global performance of the company. However, 40% of firms stated that there was a downsizing on the headcount ranging from 5% to 15%. The managerial implications and recommendations are discussed. Journal: Int. J. of Business Environment Pages: 52-74 Issue: 1 Volume: 10 Year: 2018 Keywords: servitisation; office printing industry; digitisation; paperless office; product service system; PSS; rebound effect. File-URL: http://www.inderscience.com/link.php?id=93315 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:1:p:52-74 Template-Type: ReDIF-Article 1.0 Author-Name: Haven Allahar Author-X-Name-First: Haven Author-X-Name-Last: Allahar Title: Is open access publishing a case of disruptive innovation? Abstract: Open access journal publishing is a recent phenomenon that challenges the established system of print journals and viewed by some researchers as a form of disruptive innovation that has implications for stakeholders in both developed and developing countries. The research approach involved collection of data from the major full-text aggregator databases and other secondary sources, and conduct of a thematic analysis to identify the main issues involved in open access publishing and the question of its disruptive impact on the industry. The main finding was that, while the publishing of open access journals was growing, widespread acceptance by academia was slow. Further, while there were signs of the open access model disrupting the publishing business, it was premature to label it a disruptive innovation. Journal: Int. J. of Business Environment Pages: 35-51 Issue: 1 Volume: 10 Year: 2018 Keywords: journal publishing; open access journals; OAJ; disruptive innovation; DI; open access business models; open access in developing countries; open access in the Caribbean. File-URL: http://www.inderscience.com/link.php?id=93322 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:1:p:35-51 Template-Type: ReDIF-Article 1.0 Author-Name: Andreas H. Glas Author-X-Name-First: Andreas H. Author-X-Name-Last: Glas Author-Name: Julian Gaus Author-X-Name-First: Julian Author-X-Name-Last: Gaus Author-Name: Michael Essig Author-X-Name-First: Michael Author-X-Name-Last: Essig Title: Effects of governance structures on sustainability-oriented supplier behaviour: analysis of national action plans and their effects in public procurement Abstract: Research examining sustainable supply chains usually addresses the question of how companies involve members of their supply chains into their sustainability practices. Overarching governance structures are often not in the core focus, but they play a significant role in creating behavioural responses that promote sustainable practices. This article explains sustainability governance structures through the lenses of the world polity theory and analyses data from a survey on European public supply chains and national action plans. The findings show that suppliers of public authorities in the European Union better meet sustainability targets when national action plans are in place. Thus, suppliers behave according to overarching supply chain sustainability governance structures. This study does not neglect the existence of other motives for sustainable supplier behaviour, but explains the success of sustainability initiatives with a supply chain governance structure. Journal: Int. J. of Business Environment Pages: 75-94 Issue: 1 Volume: 10 Year: 2018 Keywords: public; regulation; governance; supply chain; sustainability; world society theory. File-URL: http://www.inderscience.com/link.php?id=93325 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:1:p:75-94 Template-Type: ReDIF-Article 1.0 Author-Name: Rodrigo Rabetino Author-X-Name-First: Rodrigo Author-X-Name-Last: Rabetino Author-Name: Samuel Johnson Ogundipe Author-X-Name-First: Samuel Johnson Author-X-Name-Last: Ogundipe Author-Name: Marko Kohtamäki Author-X-Name-First: Marko Author-X-Name-Last: Kohtamäki Title: Solution sales process blueprinting Abstract: By utilising the blueprinting technique, this study develops a sales process framework that visualises different activities, actors, and customer touch-points in the solution sales process. Based on a multiple-case study that includes data from eight Finnish manufacturers (18 face-to-face interviews with company representatives), our findings show that, although the main actors that have a direct encounter with customers are the salespeople, early engagement of the project and design divisions help firms serve and understand customers better. Additionally, interactions with customers during post-sales delivery allow the acquisition and dissemination of new information. While displaying the customer touch-points and how actors in provider's organisation interact to deliver value for customers, the process blueprint reveals the need for improvements in the firms' sales process design, to better integrate the service function into the selling phase and to enhance the opportunities for post-sales customer support. Journal: Int. J. of Business Environment Pages: 132-159 Issue: 2 Volume: 10 Year: 2018 Keywords: solution selling; blueprinting; relationship selling; servitisation. File-URL: http://www.inderscience.com/link.php?id=95799 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:2:p:132-159 Template-Type: ReDIF-Article 1.0 Author-Name: Emre Erbaş Author-X-Name-First: Emre Author-X-Name-Last: Erbaş Title: Organisational ambidexterity and industrial clockspeed theories in understanding dynamic managerial capabilities: a multiple case study Abstract: Today, to have a competitive advantage, firms are in need of developing managerial capabilities to make sure strategic decisions taken at the corporate level are translated into actions that are properly implemented and managed in the field. While researchers acknowledge the importance of managerial capabilities for the competitiveness of firms, research commonly fails to address managerial capabilities with the proper empirical approaches. Therefore, in this study, an X-Y axis framework based on organisational ambidexterity and industrial clockspeed theories, was developed and is proposed here as a tool for analysing dynamic managerial capabilities. Using an explorative approach, case studies and observation were used to illustrate the issue regarding two tourism destinations. Results show that similar managerial capabilities have different intended uses and outputs that affect the competitiveness of the case destinations. For example, while governance is used to quickly exploit resources in Erciyes, it is just the reverse in Cappadocia. The proposed framework can be applied not only to tourism destinations but also to other areas of product or service management. Journal: Int. J. of Business Environment Pages: 174-190 Issue: 2 Volume: 10 Year: 2018 Keywords: dynamic managerial capabilities; organisational ambidexterity; industrial clockspeed; competitiveness; destination; tourism. File-URL: http://www.inderscience.com/link.php?id=95805 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:2:p:174-190 Template-Type: ReDIF-Article 1.0 Author-Name: Jean Pierre Seclen Author-X-Name-First: Jean Pierre Author-X-Name-Last: Seclen Author-Name: Jon Barrutia Author-X-Name-First: Jon Author-X-Name-Last: Barrutia Title: KIBS and innovation in machine tool manufacturers. Evidence from the Basque Country Abstract: The machine tool industry, insofar as it has a classical industrial component and a more modern one incorporating transversal technologies of innovation is representative of the innovative tension as a source of competitiveness for advanced manufacturing. KIBS can play an important role in promoting innovation in manufacturers since they support clients in their innovation process. Our results show that a relationship with KIBS provides firms with innovation outcomes and promote their internationalisation processes. However, there are differences owing to the size of the firm. Basically, the small manufacturers have relationship with KIBS to compensate and fill the gap their knowledge and skills, while larger ones reinforce their know-how, by carrying it out internally. The comparative analysis is carried out based on sequential methodological triangulation as there is just a small sample of 52 machine tool manufacturers. Journal: Int. J. of Business Environment Pages: 112-131 Issue: 2 Volume: 10 Year: 2018 Keywords: KIBS; innovation outcomes; machine tool industry; size of the firm. File-URL: http://www.inderscience.com/link.php?id=95808 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:2:p:112-131 Template-Type: ReDIF-Article 1.0 Author-Name: Eugenia Ferreto Author-X-Name-First: Eugenia Author-X-Name-Last: Ferreto Author-Name: Esteban Lafuente Author-X-Name-First: Esteban Author-X-Name-Last: Lafuente Author-Name: Juan Carlos Leiva Author-X-Name-First: Juan Carlos Author-X-Name-Last: Leiva Title: Can entrepreneurial role models alleviate the fear of entrepreneurial failure? Abstract: This paper analyses how entrepreneurial role models alleviate the fear of entrepreneurial failure among people who are not yet involved in entrepreneurial activities. The proposed hypothesis are tested using a logistic regression model relating the presence of entrepreneurial role models and fear of failure on a unique sample drawn from the Costa Rica Global Entrepreneurship Monitor (GEM) for the year 2014. The findings of the study reveal that the presence of entrepreneurial examples reduces the fear of failure among non-entrepreneurially active individuals. This study offers insights on how entrepreneurial examples contribute to shape relevant individual perceptions related to the fear of entrepreneurial failure, which constitutes an antecedent of entrepreneurship. Journal: Int. J. of Business Environment Pages: 160-173 Issue: 2 Volume: 10 Year: 2018 Keywords: entrepreneurship; fear of failure; role models; Costa Rica. File-URL: http://www.inderscience.com/link.php?id=95809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:2:p:160-173 Template-Type: ReDIF-Article 1.0 Author-Name: Oscar F. Bustinza Author-X-Name-First: Oscar F. Author-X-Name-Last: Bustinza Author-Name: Ferran Vendrell-Herrero Author-X-Name-First: Ferran Author-X-Name-Last: Vendrell-Herrero Author-Name: Emanuel Gomes Author-X-Name-First: Emanuel Author-X-Name-Last: Gomes Author-Name: Esteban Lafuente Author-X-Name-First: Esteban Author-X-Name-Last: Lafuente Author-Name: Marco Opazo-Basáez Author-X-Name-First: Marco Author-X-Name-Last: Opazo-Basáez Author-Name: Rodrigo Rabetino Author-X-Name-First: Rodrigo Author-X-Name-Last: Rabetino Author-Name: Yancy Vaillant Author-X-Name-First: Yancy Author-X-Name-Last: Vaillant Title: Product-service innovation and performance: unveiling the complexities Abstract: The purpose of this paper is to unveil the existing complexities in the relationship between product-service innovation (<i>PSI</i>) - or servitisation - and firm performance that arise from the mismatch between theoretical predictions and empirical evidence. Whilst theoretical work suggests that there are a number of advantages for implementing PSI, quantitative firm-level evidence is not conclusive about the positive effects of this type of innovation on firm performance. By reviewing the relevant publications dealing with the PSI-performance relationship, their methodological approach, the novel constructs validated and the role of mediators/moderators found in the servitisation literature, we argue that further contextualisation is needed to solve this puzzle. Additionally, this work systematically organises the different methods and variables used to assess the PSI-performance link, guiding scholars on the choice between different methods and measures. This work enumerates various streams of future research to discover unexplored fields to better ground this relationship, including the development of solid configurational theories, appropriate fit between theory and measurement techniques and new sampling strategies for performing longitudinal studies. Journal: Int. J. of Business Environment Pages: 95-111 Issue: 2 Volume: 10 Year: 2018 Keywords: product-service innovation; PSI; servitisation; performance. File-URL: http://www.inderscience.com/link.php?id=95819 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijbenv:v:10:y:2018:i:2:p:95-111